Optimised for you
Samsung Electronics Australia products have been programmed and optimised to meet Australia’s strict regulatory requirements. This allows users to stream their favourite content seamlessly, download videos quickly, and receive superb call quality compared to Samsung devices purchased overseas.
A superior experience
Whether it’s adding new features, improving your phone’s performance or simply fixing bugs, we’re constantly pushing updates to make sure you’re equipped with the latest and greatest software. Unfortunately foreign models often aren’t supported by localised apps or updates such as Samsung Pay. This means when the next ‘must have’ feature comes around you could end up missing out.
Peace of mind
We want you to feel confident with your purchase. That’s why when you buy a Samsung device from an authorised Australian retailer, it’s automatically covered by our two-year manufacturer’s warranty.* Simply bring in your eligible device to your nearest Samsung store and we’ll happily fix it for you.
Please bear in mind that in most cases we won’t cover issues affecting your Samsung device if it is not an Australian model.^
We take pride in finding new great ways to give our consumers more. Samsung Electronics Australia at times offers promotions and deals that give you a little extra incentive to purchase from an authorised Australian retailer. It’s our way of saying thanks for keeping local.
Authorised Australian retailers
Telstra, Optus, Vodafone, JB Hi-Fi, Harvey Norman, The Good Guys, Officeworks, Bing Lee, Woolworths, David Jones, Myer, Costco, BIG W, Target, Radio Rentals, RT Edwards, Retravision, Betta and Australia Post
* Manufacturer’s warranty is from Samsung Electronics Australia Pty Ltd and only covers items specified in the warranty document. You may have additional rights under the Australian Consumer Law.
^Including most Samsung devices purchased overseas and parallel imports purchased in Australia.