Congratulations
on your new
Samsung purchase.

We are incredibly proud of the quality
of our products. If, however, you are not
100% satisfied with the purchase,
we’ll refund your money.

Samsung Money Back Guarantee
30 Day Money Back Guarantee Jet Stick Vacuum and Clean Station

Jet Stick Vacuums
& Clean Station™

Participating models VS15T7032R1/SA, VS15T7035R5/SA, VS15T7036R5/SA, VS20R9042T2/SA, VS20R9045T3/SA, VS20R9046T3/SA, VS15A6031M5/SA, VS15A6032M5/SA, VS15A6032R7/SA, VCA-SAE90A/SA, VCA-SAE90B/SA, VCA-SAE903/SA and VCA-SAE904/SA.

The Offer commences at 9:00am (AEDT) on Monday, 13 April 2020 , and closes at 11:59pm (AEDT) on Wednesday 30 June 2021 .
60 Day Money Back Guarantee 2020 Q-Series Soundbar

2020 Q-Series Soundbars

Participating models HW-Q60T/XY, HW-Q70T/XY, HW-Q800T/XY, HW-Q900T/XY, HW-Q950T/XY

The Offer commences at 9:00am (AEDT) on 1 April 2020 , and closes at 11:59pm (AEST) on 30 June 2021 .
100 day money back guarantee

2021 Soundbars

Participating models HW-Q950A/XY, HW-Q900A/XY, HW-Q870A/XY, HW-Q700A/XY, HW-Q600A/XY, HW-LST70T/XY, HW-S61A/XY and HW-S60A/XY.

The Offer commences at 9:00am (AEDT) on 1 March 2021 , and closes at 11:59pm (AEST) on 30 June 2022 .
100 Day Money Back Guarantee 2021 Samsung Q-Series Soundbar

The Terrace
Outdoor TV

Participating models QA75LST7TAWXXY, QA65LST7TAWXXY and QA55LST7TAWXXY.

The Offer commences at 9:00am (AEDT) on 1 March 2021 , and closes at 11:59pm (AEST) on 30 June 2022 .

Money Back Guarantee Request Form


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How to find serial number

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Jet Stick Vacuums

The serial number is printed on a label located in the battery cradle of the Jet Stick handle.

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Q Series Soundbars

The serial number is printed on a label located at the back of the soundbar.