Samsung Experience Store

Experience the best of Samsung Galaxy at our stores

Our friendly team of Galaxy Experts are here to guide you, answer questions and help you discover everything that Galaxy has to offer.

Find a store
The image depicts a Samsung Experience Store

Locations

Complete store list
The image depicts the inside of a Samsung Experience Store The image depicts the inside of a Samsung Experience Store

Services

Learn more
The image depicts our friendly Samsung Experience Store staff The image depicts our friendly Samsung Experience Store staff

Find your store

Find your store

Find your store

Find your store

Find your store

Find your store

The seamless way
to shop smarter

The seamless way to shop smarter

Pick up your online order at your nearest Samsung Store*

* Available at selected stores

Learn more

Service and support

Our team is always ready to help whenever you need support. They’ll run a quick diagnostics test on your device and even organise repairs.
So drop by and see us in-store, or book an appointment at samsung.com/au/support/your-service/main

One-to-one tutorials

Receive tailored product recommendation and helpful tips from our Galaxy Experts.

A customer being helped by a Galaxy Expert A customer being helped by a Galaxy Expert

Software help

Receive tailored product recommendation and helpful tips from our Galaxy Experts.

A hand holding up a phone, depicting data being transferred. A hand holding up a phone, depicting data being transferred.

Device repair

Consult with our certified technicians for hardware problems. They know how to treat your devices right.

a technian is carefully repairing the circuit board of a S22 Ultra using a pair of tweezers. a technian is carefully repairing the circuit board of a S22 Ultra using a pair of tweezers.

1Fees may apply to AI features at the end of 2025. Image simulated. Samsung account login may be required for certain AI features. *Bonus storage upgrade offer applies to the purchase of a Participating Product from 17th September 2025 to 11:59pm 15th October 2025 from Samsung Online Store or Participating Retail Stores. Visit http://www.samsung.com/au/terms/galaxy/s25-fe/ for full T&Cs.

2Customers who purchase a Galaxy Buds3 FE device from 19:00pm (AEST) 17th September 2025 until 11:59pm (AEDT) 15th October 2025 may be eligible to receive an instant $50 discount at checkout on the Galaxy Buds3 FE device as an introductory offer. Discount will automatically be applied at checkout. Subject to stock availability at time of purchase. This offer (including offer period) may be extended by Samsung at any time in its sole discretion. Discount is not transferable, exchangeable or redeemable for cash. Purchase must be made from Samsung Experience Store. Not available in conjunction with any other offer unless otherwise advised. Offer subject to Samsung Online Store Terms & Conditions of Sale.

3Fees may apply to AI features at the end of 2025. Image simulated. Samsung account login may be required for certain AI features. Actual UX/UI may differ. *T&Cs apply. Offer available at participating Samsung retail stores https://www.samsung.com/au/findastore/ See in store for more details. While stocks last. Ends 17.09.2025.

4Fees may apply to AI features at the end of 2025. Image simulated. Samsung account login may be required for certain AI features. *Bonus offer applies to the purchase of a Participating Product from 4th September to 11:59pm 10th October 2025 from Samsung Online Store or Participating Retail Stores. Visit http://www.samsung.com/au/terms/galaxy/tab-s11 for full T&Cs.

5Fees may apply for certain AI features at the end of 2025. Image simulated. Samsung Account login may be required for certain AI features. Visit samsung.com for details.

6Fees may apply to AI features at the end of 2025. Image simulated. Samsung account login may be required for certain AI features. Actual UX/UI may differ. Availability of colours, sizes, models, and watch bands may vary by country of carrier.