Trade up and save
Get up to $475 off the latest smartphone or tablet when you trade in your eligible device.*
Discover your trade-in value
Please enter the name of your eligible device below for an estimated value
If your device meets all of the requirements from one of the below conditions you could receive:
- The display is functional, not chipped or cracked and there are no signs of liquid damage, discolouration or LCD bleeding
- The device is able to power up, hold charge and the battery does not appear to be swollen
- The enclosure is of original manufacturing and is not cracked, fractured or bent
- All of the keys and buttons are intact, not partially cracked and are working properly
- Find My iPhone/iCloud/Android/Google Smart Lock and/or Carrier activation locks and passwords have been disabled
- The display has cracks, chips or minor lifting from enclosure
- The display has signs of discolouration (e.g. pink/yellow screen)
- The buttons are not intact or not functioning properly
- The enclosure is not of original manufacturing and has fractures or cracks
- The battery is damaged or swollen
- The device is not able to power up or hold charge
- Find My iPhone/iCloud/Android/Google Smart Lock and/or Carrier activation locks and passwords have not been disabled
^These credit amounts are estimates only to be determined upon final assessment.
Will you have extra credit? Use the excess credit towards the purchase of accessories or other products for your new device. Available in store only**
Where to trade-in
Select where you would like to trade-in your device
FIND YOUR NEAREST STORE
Make the Switch.
It's never been easier
Use Smart Switch to transfer that's important to you from your old device to your new Galaxy device.
The Samsung online advantage
By trading in your device, you agree to the customer terms and conditions [Samsung Online] or the terms and conditions [Samsung Stores] for the program and to use your store credit to purchase an eligible new Samsung product at the same time of trading in your device. Please keep in mind that you will need to provide adequate identification in order to participate in the program and to establish that you are the owner of your device. Please ensure you save and then delete all files and data from your trade in device before you trade it in.
* Price quoted is based on trading in a Samsung Galaxy Note8 in full working condition until 30 November 2018 and is inclusive of a $125 discount on the purchase price of the Galaxy Note9, Galaxy S9, S9+ or Galaxy Tab S4. Visit a Samsung retail store or samsung.com/au/tradeup for further details, T&Cs and a list of eligible devices. Eligible devices and pricing are subject to change. The Samsung Trade-Up Program is operated by Brightstar Logistics Pty Ltd.
** If you wish to use the full credit amount, you must do so in the same transaction in store or the excess credit will be forfeited. Excess credit is not exchangeable, redeemable for cash or able to be used in subsequent transactions. You must pay any outstanding amount for the purchase of accessories or product not covered by the excess credit value.
^^ Post trade in amount is an estimate only and is subject to final assessment by Brightstar, the trade-in provider. If any amount is due to you, this will be directly deposited into your nominated bank account by Brightstar once the assessment has been finalised.
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