Use the Samsung Cloud to back up and restore data to your Galaxy device
If you back up data to Samsung Cloud, you will be able to synchronise everything you save across your Galaxy devices - as well as create restore points so you never lose information that is important to you.
Items included in backup/restore:
Phone Call and Message History.
Messages Enhanced messages, multimedia messages, and text messages (some large files may not be backed up).
Contacts (Saved on the device), contacts, email addresses, and business cards.
Calendar (Saved on the device), schedules, events, and tasks.
Clock Alarms, world clocks, and timers.
Settings Accessibility settings, ringtones (excluding default ringtones), Samsung keyboard options, Wi-Fi settings, paired Bluetooth devices, facial recognition settings, fingerprint settings, and Always On Display (AOD) settings.
Home Screen Layout, wallpapers (excluding default wallpapers), and Samsung DeX settings.
Apps Installation files and Samsung's App Settings
Voice Recorder Recordings
The data you can back up may vary depending on your operating system or phone version.
Note:
- Files larger than 1GB in size cannot be backed up to Samsung Cloud.
- Costs may be incurred when using data networks other than Wi-Fi.
Backing up your Galaxy devices to the Samsung Cloud will copy your data (such as contacts, messages, and settings) to a safe storage space that you can access from any of your Galaxy devices.
Step 1
Open the Samsung Cloud app.
Step 2
Select Back up data.
Note: On this screen, you can also tap the switches to select items you wish to automatically back up. For auto backup to work, your device must be charging with the screen off and connected to Wi-Fi.
Step 3
Select which items to back up to the Samsung Cloud > tap Back up now.
Step 4
Hit Done to confirm.
With your data backed up in the Samsung Cloud, you can restore your Galaxy phone if you need to do a factory reset or you can transfer the files when setting up a new Galaxy device.
Step 1
Open the Samsung Cloud app.
Step 2
Scroll down and select Restore Data.
Step 3
Select a backup to restore data from.
Step 4
Select what data you wish to restore > tap Restore.
Step 5
Tap Done to confirm.
Items that can be Synchronised:
Calendar App (Samsung Account*): Calendar, To-Dos.
Contacts App (Samsung Account*): Contacts, Email Addresses, Business Cards.
Bluetooth Registered Galaxy Home Speakers, Galaxy Buds
Reminders Created reminders.
Samsung Internet Bookmarks, saved pages, open tabs and Quick Launch shortcuts.
Samsung Notes Notes and other data
Samsung Pass Login information.
Wi-Fi Saved Wi-Fi networks.
AR Emoji Emojis and items you have designed yourself.
Samsung Health Profile information, body composition metrics, workouts, meals, water intake, sleep information, Together challenges and information from connected devices.
Gallery App Photos, videos, and stories.
*Contacts and calendars set up with your Google account will not be synchronised.
How to Synchronise:
Step 1
Go to Settings > Accounts and backup.
Step 2
Select Manage accounts from the menu.
Step 3
Select your Samsung account.
Step 4
Select Sync Account from the options.
Step 5
Toggle the switches to select which items to synchronise and you are done.
Notes:
- Depending on the country and mobile carrier, some countries or models may not support Samsung Cloud or may only support some items. For the exact items, check the Samsung Cloud app on your device.
- Please refer to this article if you want to learn how to use the Smart Switch app to back up and restore your Galaxy device’s data.
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