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Contact Info

Online

There are a number of a different ways of contacting us via Live Chat, Email and more

Chat Support : 24/7
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8am-8pm AEST / 7days a week
For general enquires and technical support
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Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
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Samsung Online Store
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Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
Samsung online store

Join Members Community
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Run device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away
Ask the Community Using Samsung Members

Warranty Information
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Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.
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Apps & Services Customer Support

Samsung Pay : 1300 362 603
Samsung Rewards : 1300 362 603
Find My Mobile : 1800 216 454
Galaxy Store : 1800 216 454
Galaxy Themes : 1800 216 454
Samsung Account : 1800 216 454
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