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    • Contact Info

    Online

    There are a number of a different ways of contacting us via Live Chat, Email and more

    Chat Support : 24/7
    Chat Support Help & Contact Us

    Call

    8am-8pm AEST / 7days a week
    For general enquires and technical support
    View more

    Face to face Support

    Whether your product is in warranty or out of warranty, we're here to help.
    Find a support centre Request for Mobile Repair
    View more

    Samsung Online Store
    online store online store

    Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
    Samsung online store

    Join Members Community
    samsung members samsung members

    Run device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away
    Ask the Community Using Samsung Members

    Warranty Information
    Warranty Information Warranty Information

    Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.
    Read More

    Apps & Services Customer Support

    Samsung Pay : 1300 362 603
    Samsung Rewards : 1300 362 603
    Find My Mobile : 1800 216 454
    Galaxy Store : 1800 216 454
    Galaxy Themes : 1800 216 454
    Samsung Account : 1800 216 454
    View more