Choose your location and language.

Cleaning your Wall-Mounted Air Conditioner Filter

Last Update date : Mar 13. 2024

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

To maintain fresh and clean air, it is recommended to clean the air conditioner filter and upper cover every two weeks. Please check the type of air conditioner and filters you have before starting the cleaning process. You can check this by referring to the enclosed user manual that is specific to your air conditioner model.

The video guide below is for Samsung wall-mounted air conditioners that have the Easy Filter Plus and the PM 1.0 filter.

For a guide on cleaning a multi-type air conditioner filter, please click here.

Easy Filter Plus and PM 1.0 Filter

For the efficient functioning of your air conditioner, it is important to keep the filters clean.

A wall-mounted air conditioner with Easy Filter Plus contains:

Easy Filter Plus (free filter)

A wall-mounted air conditioner with PM 1.0 Filter contains:

Pre-Filter
PM 1.0 Filter

Note: Clean the filters every two weeks or when the CF (filter-cleaning reminder) appears on the indoor unit display.

Before beginning to detach the filters, press ensure that the indoor unit is powered off. Turn off the device and unplug the power cord.

Note:

Available technologies and functions may vary depending on the country, service provider, network environment, or product.
Images on this content may vary depending on the device model you have.

Before beginning to detach the filters, press the power button on the remote control to turn the indoor unit off.
You can also turn the indoor unit off with the SmartThings App on your smartphone.
Make sure that the device is turned off and the power cord is unplugged.

Wall-mounted air conditioner with Easy Filter Plus:

1 Slightly press the hinges until you hear a clicking sound.

2 Slowly lift the Easy Filter Plus.

If your Air Conditioner does not have a PM 1.0 Filter, please skip to step 5.

Wall-mounted air conditioner with PM 1.0 Filter:

1 Slightly press the hinges until you hear a clicking sound and then lift the indoor unit cover.

2 Use the strut to hold the unit cover up.

3 Gently remove the Pre-Filter from the indoor unit.

4 Slightly press the front of the PM 1.0 Filter and take it out.

CAUTION: Please note that the inside surface of the PM 1.0 Filter is sharp, so be careful not to cut your fingers.

5 If the filters are covered with excessive dust, use a vacuum cleaner or brush to remove it.

6 Soak the filters in a mixture of lukewarm water and neutral detergent for around 30 minutes.

7 Rinse the filters under running water. If necessary, use a soft brush to remove excess dust.

8 Dry the filters in a well-ventilated shaded area. Keep them out of direct sunlight.

Note: Ensure the filters are completely dry, otherwise they may smell bad when inserted back into the air conditioner.

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

Thank you for your feedback!

Contact Info

Online

There are a number of a different ways of contacting us via Live Chat, Email and more

Chat Support : 24/7

Chat Support Help & Contact Us

Call

8am-8pm AEST / 7days a week
For general enquires and technical support
View more

1300 362 603
1300 425 299 (GALAXY)
+6128 293 5712(For Support while Overseas)

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.

Find a support centre Request for Mobile Repair

Samsung Online Store

Shop online for the latest Samsung smartphones, tablets, wearables and accessories.

Samsung online store

Join Members Community

Run device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away

Ask the Community Using Samsung Members

Warranty Information

Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.

Apps & Services Customer Support

Samsung Pay : 1300 362 603
Samsung Rewards : 1300 362 603
Find My Mobile : 1800 216 454
Galaxy Store : 1800 216 454
Galaxy Themes : 1800 216 454
Samsung Account : 1800 216 454