Samsung Dishwasher Information Codes

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

If you see a code consisting of numbers and letters on your dishwasher's display, it means there is a problem with the dishwasher. Here's a reference list so that you can identify what the problem is and what steps are needed. If the information code on your dishwasher is not listed here, you can download a user manual specific to your model by going to the Manuals & Downloads page.

dishwasher indicator

Information Codes







Leakage check

- Close the water supply valve. Go to your home's circuit breaker panel and set the dishwasher's circuit breaker switch to off. Then, contact the installer to repair.




4C, 4E

Water supply check

- Check if the water supply valve is closed.

- Check if the water supply is suspended.

- Check if the water inlet valve or line is frozen or clogged by foreign objects.




5C, 5E


Drain check

- Close the water supply valve. Check if the drain hose is clogged or folded. 

- Close the water supply valve. Check if the drain hole inside the pump is clogged.







High temperature heating check

- Functional check. With the dishwasher empty, add detergent, and the run a cycle.

- If the issue continues, go to your home's circuit breaker panel, and set the dishwasher's circuit breaker switch to off. Then, please contact a Samsung service centre.



3C, 3E


Pump operation check

- Functional check. Turn off the dishwasher and restart.





Dividing valve check

- Displayed when the dividing valve is defective.






Communications between main and sub PBAs check

- Displayed when the circuit is open or the communication wiring is broken.




bC2, bE2


Button check

- Displayed by pressing any button for more than 30 seconds.

- Try to bounce the buttons with fingers. In case of a touch screen, wipe off any moisture or foreign objects with a dry towel.



  • If overflow occurs, turn off the main water supply before calling a service.
  • If there is water in the base pan because of an overfill or small leak, the water should be removed before restarting the dishwasher.

Only models with a digital display can display an information code as an actual code. Models without a display will use blinking lights instead. If your dishwasher is not operating normally and the lights are flashing, see your user guide to interpret the code.

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.