How do I prevent leakage from the water filter in my fridge?

Last modified : May 14. 2018
Chefs Collection

Follow the instructions as recommended below to prevent water leakage in your fridge:

1 Shut off the refrigerator water line at the point where the line attaches to the hose water source.
2 Depending on the model of your refrigerator, the water filter can be in one of three locations, behind the fridge, in between the fridge crisper drawers or on the top right hand side of the fridge.

●    If it is at the upper right side of your refrigerator, remove the upper glass shelf from the refrigerator so you can get to the filter easily.

●    If it is behind the vegetable bin, remove the vegetable bin.


●    If it is located behind the fridge then pull the fridge out and reach the back of the fridge.

3 Examine the water filter to see if the LOCK indicator mark on the filter is aligned with the indicator mark on the filter cover.
4 If the LOCK indicator mark on the filter is not aligned with the indicator mark on the filter cover, turn the filter clockwise until the marks are aligned.
The water filter is leaking in my fridge
5 Turn on the water line and check for water leaks.
6 If there are no leaks, put the crisper back and move the fridge back to its original location.

Please note:

Once the water filter is replaced flush atleast two litres of water before drinking or using the water dispenser. 

If you need to arrange for a service appointment, leave the water turned off. Your refrigerator will keep your food fresh and cold with the water turned off, but will not dispense water or make ice cubes. If you require further assistance then contact Samsung Customer Care using one of the options below.

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