Prevent Leakage from the Refrigerator Water Filter

Most Samsung fridges now come with a handy water dispenser. The water dispenser also comes with a water filter to maintain great quality drinking water. If the water filter hasn't been installed properly or your fridge isn't levelled, you may find that your water filter will leak. Below are instructions for checking the water filter for leaks.

Firstly, there are some tips to run through so that you only have to install your water filter once and not worry about any water leaking issues.

• Only use Samsung or approved water filters.
• Do not block the air vents.
• When removing the water filter, ensure to pull the filter straight out while removing to prevent any damage.

If you feel that there is still leakage after the trying the steps below, you can also check the dispenser for leakage. In the case that leakage continues after checking dispenser, you can check the water line. If the leakage due to the water line, you will need to contact the installer of the water line. Samsung takes NO responsibility for the water line installation. 

Please be advised that any time the water filter is replaced, flush at least two litres of water before drinking or using the water dispenser. 

If your water filter is still leaking, it is recommended to contact 1300 362 603 (Toll Free in Australia) for further assistance.