Home / Product Help & Support / How to get out of Safe Mode or Android Recovery Mode
//skp.samsungcsportal.com

Find the IMEI, Serial and Model Number on a Samsung phone

Last modified : Jun 18. 2019
IMEI and SN

There are a few ways to find your device details. These details typical include:

●     IMEI

●     Serial Number

●     Model Number


Please see below as there are alternate methods on how to locate the your device details.

Steps via the Settings menuClick to Expand

Please Note: Screenshots below were taken from Android OS Version 9.0 (Pie).

1 Swipe down on your screen to access your Quick Settings and tap on the Settings cogwheel
select settings icon
2 Scroll down to the bottom and tap on About phone
scroll down screen and tap about phone
3 The Model Number, Serial Number and IMEI will be displayed
viewing model number, serial number and IMEI number
Steps via the Phone app (IMEI and Serial Number only)Click to Expand
1 On the Home Screen, tap on the Phone app.
open phone app
2 Head to your Keypad and dial *#06#
dial *#06#
3 The screen displayed will show you the IMEI number of your current device as well as the Serial Number (S/N).

Please Note: The screenshot may look different to the screen displayed on your device according to the Android OS Version your device is currently running. 

viewing IMEI and serial number
Steps for Sealed Mobile devicesClick to Expand
1 Look at the back of your phone.
2 The Model Number, Serial Number and IMEI are printed on the back of your device.
How do I locate my phone's IMEI number?
For Non-Sealed Mobile devicesClick to Expand
1 Remove the back cover and battery.
2 The Model Number, Serial Number and IMEI are printed on the sticker as it is shown in the image.
How do I locate my phone's IMEI number?

All Samsung products will have the Model Number and Serial number on the device itself somewhere, usually it's on the back closer to the bottom. Sometimes it's hard to read because of the colour of the product, and the text can be small on phones, tablets and wearables. If it's too hard to read on the product itself - check the box the device came in, as the Serial Number will be there too. In Australia, if you buy a phone or tablet that takes a SIM, it is required by law to put the IMEI on the sale receipt. 

 

If you are looking for the details of a Samsung product other than mobile phones, see our page on How to Find the Serial Number of my Samsung Product. 

 

Ready to register your device for Warranty? Registration of products purchased in Australia can be completed online, by Live Chat or over the phone. See the bottom of the page for all of Samsung Australia's contact details.

Related Questions

Thank you for your feedback!

Did not find what you're looking for? We're here to help.

Online

Chat with us

Live Chat Support with a Samsung product expert.

Mobile Support Self Service Booking

Book a Mobile Product Service Request via Australia Post

Send us an email

We'll respond within 24 hours of your request.

E-mail CEO Office

We endeavour to respond within 24 hours.

Call

1300 425 2991300 GALAXY

For all Mobile device enquiries
24 hours / 7 days a week
Toll Free in Australia

1300 362 603

For all other product enquiries
24 hours / 7 days a week
Toll Free in Australia

+612 8293 5712

From overseas
24 hours / 7 days a week

For all Printer related inquiries,
please click here
or visit https://www.hp.com/support/samsung

Please click here
to view the latest news regarding the Samsung sale of Printer business to HP.

Face-to-Face Support

Find a Service Centre

Search for the nearest Samsung Service Centre's in your area.

In-Store Support

Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores.

Contact Us