How do I connect to a Wifi network on my Smart TV?

Last modified : Jun 26. 2018

Once you've set up your Smart TV, now it's time to connect it to Wi-Fi. When your TV is connected, you can stream videos or download the TV apps and enjoy them as you would on your phone, only on a bigger screen. To connect to a Wi-Fi, follow the instructions below.

Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect.

Connect to WifiClick to Expand

Press the Home button on your remote. Navigate to Settings > Network > Open Network Settings. Select Wireless and then select your wireless network. 

 

If prompted, enter the network password, and then select Done. Your TV is now connected to the Internet. Select OK.

Disconnect WifiClick to Expand

To disconnect from a network, navigate to Settings > Network > Network Status > Disconnect, and then select OK.

TroubleshootingClick to Expand

If your TV cannot connect to your network or apps:

  • Make sure your TV has a internet connection (Settings > General > Network > Network Status).
  • Contact your internet service provider.

 

If your wireless network connection fails:

  • Make sure your wireless modem or router is on and connected to the Internet.

 

If your wireless network signal is too weak:

  • Position your wireless router, modem router, or access point in a central location. Try to avoid putting it in a corner. We recommend placing the router no more than 50 feet away from your TV.
  • Use a wireless repeater to boost your wireless signal strength. Place the repeater halfway between your router and your TV.
  • The most common wireless technology operates at a frequency of 2.4 GHz. You can reduce interference by not using or turning off wireless devices that use the 2.4 GHz frequency or you can use devices that communicate via the 5.0 GHz frequency.
  • Update software and firmware as they become available.    

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