30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry

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NE63BB891112AC

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30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry
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Highlights

-

Intelligent-Control

Enjoy better, crispier fried food

Air Fry

-

4.2kW-UltraExpress-Boil-Induction-Cooktop

Features

More stylish looks,more powerful cooking

Enjoy more style, convenience and flexibility. It adds a modern, built-in look by simply sliding in between cabinets.It also provides intuitive messaging and remembers your cooking habits.And you can cook quickly and precisely with the power of a 4.2kW UltraExpress Boil™ Induction Cooktop.

A simply more intuitive way to cook

Intelligent User Experience Control

Enjoy a much smarter way to cook. It offers intuitive messaging on an LCD, one knob and minimum buttons. The oven also remembers your cooking habits, or you can save your favorite settings or hide modes. In addition, it includes a number of safety features and provides easy troubleshooting.

Convenient and precise cooktop control

Illuminated Knob

Worry less by easily checking if the cooktop is on or off at a glance, thanks to the illuminated knobs. The large, ergonomic design of the metal knobs makes the knobs easy to grip for precise temperature control.

Enjoy better, crispier fried food

Air Fry

Enjoy better fried food with the Air Fry feature that combines a special tray with hot air circulation that envelops food. It’s the ideal way to cook fried food as it eliminates excess fat, but everything is still crispy and brown outside and juicy inside.

Cook faster, more precisely and safely

4.2kW UltraExpress Boil™ Induction Cooktop

Cook quickly, precisely and safely using the 4.2kW UltraExpress Boil™ Induction Cooktop –the most powerful in its class. It can rapidly go to a high heat or right down to a simmer. And, for peace of mind, Virtual Flame Technology™ provides intuitive visual control and it has a Child Lock mode.

Fast and even oven cooking or baking

True Convection

Save time and cook food more evenly with a True Convection system. A heated fan distributes heat all around the oven and keeps the temperature constant so dishes are cooked quickly and thoroughly.

Monitor & control remotely

Wi-Fi Connectivity

Save time and do more with Wi-Fi Connectivity. Simply monitor and control the oven using the SmartThings App¹ . You can preheat or turn it off and check and adjust the cooking temperature and time.

*¹ Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.

*¹ Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.

More joyful, less burdensome cooking

SmartThings Kitchen Service

Make your kitchen experience more joyful. The SmartThings Kitchen Service saves time and minimizes the burden of cooking. By understanding your needs it recommends personalized recipes. It also creates a weekly meal plan, enables seamless grocery shopping and offers a guided cooking experience.

Simply speak and it does what you want

Voice Control

Control the oven with your voice. Using a voice assistant*, such as Samsung Bixby**, Amazon Alexa or Google Assistant, you can simply say what you want the oven to do and it will do it. You can easily turn it on/off, select functions and change settings, even if you’re busy doing other things.

'* A Wi-Fi connection is required** Bixby is Samsung’s brand of artificial intelligence (AI) / Internet of Things (IoT) voice assistant. A Samsung account is required.'

Easy self cleaning oven

Self Cleaning

Keep the inside of your oven neat and clean without wasting time and effort scrubbing. A Self Cleaning system heats the cavity to a high temperature to burn off grease and food residue.

Branded In-home Repair Service

More choice and flexibility service repair options.

Samsung Certified Technicians will set up a service time around your available schedule. Our skilled, experienced, and trained technicians will examine and repair your appliance in the comfort and safety of your home. Samsung’s Branded Technicians will arrive at your home with the appropriate PPE equipment, respectfully disinfecting your appliance before and after repairs and ultimately providing you with excellent customer service.

Learn more

To schedule a Branded In-home Repair, contact us via Chat, text WECARE (932 273), or call 1-800-SAMSUNG, to schedule an appointment.

* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

Specifications

  • Installation Type

    Slide In

  • Oven Capacity

    6.3 (cu.ft)

  • Number of Burner

    4 EA

  • Net Size (W x H x D) (mm)

    (760.4) x (914.4 ~ 933.45) x (728.66)

  • Installation Type

    Slide In

  • Cavity Type

    Single

  • Oven Capacity

    6.3 (cu.ft)

  • Drawer Capacity

    0.9 (cu.ft)

  • Oven Colour

    Clean White

  • Control Type (Oven)

    Glass Touch + Dial

  • Control Type (Cooktop)

    Knob

  • Display Type

    LCD / LED

  • LED Color

    White / Ice Blue

  • Door Type

    Single Door (Full Glass)

  • Soft Closing Door

    No

  • Air Fry

    Yes

  • Self Clean

    Yes

  • Steam Clean

    Yes

  • Wi-Fi Connection

    Yes

  • Bread Proof

    Yes

  • Favorite Cook

    Yes

  • Keep Warm

    Yes

  • Clock

    Yes

  • Timer

    Yes

  • Numeric Pad

    No

  • Child Safety Lock

    Yes

  • Hidden Bake Element

    Yes

  • Interior Light (Position)

    1 Incandescent 40 W / Back

  • Light (Lamp) On/Off

    Yes

  • Sound on/off

    Yes

  • Setting (Clock System Option (12H/24H))

    Yes

  • Delay Start

    Yes

  • Sabbath Mode

    Yes

  • Type

    Induction (Virtual Flame)

  • Number of Burner

    4 EA

  • Heating Element 1

    7", 1800 / 2300 W - Left Front

  • Heating Element 2

    7", 1800 / 2300 W - Left Rear

  • Heating Element 3

    11", 2400 / 4200 W - Right Front (Virtual Flame)

  • Heating Element 4

    6", 1200 / 2000 W - Right Rear

  • Booster

    4 EA

  • Hot Surface Indicator

    Yes

  • Convection

    True Convection

  • Bake (Single)

    175°F (80°C) - 550°F (285°C)

  • Variable Broil (Low-High) (Single)

    Low - High

  • Convection Bake (Single)

    175°F (80°C) - 550°F (285°C)

  • Convection Roast (Single)

    175°F (80°C) - 550°F (285°C)

  • Bake Element

    3000 W

  • Broil Element

    4200 W

  • Convection Heater Element

    800 W

  • Type

    Storage

  • Warm. Drawer Handle

    No

  • Net Size (W x H x D) (mm)

    (760.4) x (914.4 ~ 933.45) x (728.66)

  • Net Size (W x H x D) (inches)

    (29 15/16) x (36 ~ 36 3/4) x (28 11/16)

  • Shipping Size (W x H x D)

    839.8 x 1030 x 769.9 mm

  • Gross (inches)

    (33 1/16) x (40 11/20) x (30 5/16)

  • Net Weight (kg)

    86.2 kg (190 lb)

  • Shipping Weight

    96.3 kg

  • Weight (Gross)

    212.3 lb

  • Number of Rack Positions

    7

  • Air Fry Tray

    Yes

  • Wire Rack (EA)

    2

  • Meat Probe

    Yes

  • Anti-Tip Device

    Yes

  • WiFi Embedded

    Yes

Reviews

30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry

2.7

Recommended by 41% of customers.

Write a review
5.0 27%
4.0 12%
3.0 12%
2.0 4%
1.0 47%
Features 3.3
Performance 2.7
Design 2.9
Value 2.3
AI Functionality 1.0

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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26 Reviews

Lochardo
1 (9,999)

2023-07-18

1 (9,999)
We bought this @ a high Appliances Canada in Ottawa , the stove and all other appliances were delivered in August 2021... less than two years later the Range stop working, getting the FO "Code of death"; Samsung basically said you are on your own after 1 year and the store basically told us that they sell products , don't repair them! We paid a technician which after 2 seconds said, "yep, a mother board is fried but you have to change all 3, about $1200 + labor, you better option is to buy something that is NOT Samsung" more than a week later he called me and said he couldn't quote the job as Samsung's part's are on back-order!
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-07-20

Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Hwt001
3 (9,999)

2021-11-19

3 (9,999)
We have had this range now for 6 months, it works well but there are a couple of issues that we don’t like 1. You can just lean against the stove to turn on the top burners, you don’t even know you are doing it, I consider it a safety issue 2. The top scratches very easily, we are very careful with the pots we use, but nevertheless in 6 months we have several scratches on this stove.
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

5 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Alex37
1 (9,999)

2022-01-03

1 (9,999)
Received this beautiful range mid-december 2021. It is awesome looking and we enjoyed it for 2 weeks. We started seeing some marks that looked like liquid spilling on the induction stove even if we took extreme car of it. On January 1st 2022, we turned on the induction cooktop to see a "flash" followed by a loud "bang". The oven is displaying C-F0 error code and the cooktop is not even turning on. I an very dissapointed in the quality of this $3000 range! This should not happen. After staying on the line with a customer service representative, I got told that someone from service department will call me within 48 hours. I'll update my review depending on how the rest of the story goes....
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Karen123
1 (9,999)

2021-12-13

1 (9,999)
I was so disappointed about the quality of this stove and samsung services. I had two televisions with Samsung and it’s worked great and I am happy with the quality then I think maybe I can try the stove. So I bought this stove end of March this year and the Glass is cracked, i was so surprised about that, and I didn’t use them in a wrong way. So I contact the service department and they said it’s not covered by warranty and I need pay to fix it. It’s like i spent 2k and bought a garbage and totally waste money. I am so upset for that and very disappointed by this quality and I would never ever buy any Samsung products!
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SG_AC)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-12-15

Operations

Hi Karen123, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

Worst product ever
1 (9,999)

2022-06-10

1 (9,999)
4 months after buying new the cooktop broke. Not only will samsung not warranty it the part is discontinued with no replacement. Now stuff with a stove that is unusable. I would not recommend buying anything from samsung. I went from thinking I would buy a fridge and stove from them to wondering if I will ever buy another Samsung product ever again.
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SG_AC)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-06-14

Operations

Hi worst product ever, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Yannick16
1 (9,999)

2021-04-16

1 (9,999)
Glass top melted. Samsung would not honour warranty saying damage is aesthetic. Few weeks later range top crack while cooking pasta. Samsung refused to help saying it is out of warranty. An appliance of that price should last way longer than 16 months. Stay away from any Samsung induction cook top, you will be be disappointed.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

1 (9,999)
No bonus cookware
4 (9,999)

2023-05-25

4 (9,999)
Bought the range in March. So far it works very well , My wife loves it for baking sourdough bread. Even at 500deg the outside of the oven is not warm. I would like a few more fine temperature settings on the low end of the cooktop dials. For example more fine temperature between 2 and 3 for simmering. The only negative thing is the bonus lagostina cookware set. I bought the stove in early March and the website states that the bonus cookware is still pending coming up on four months. We are cooking with limited pots and pans as we assumed we would have a set of induction cookware by this time.
I recommended this product.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
DeeDee2
5 (9,999)

2021-08-27

5 (9,999)
I bought this a month ago, I wish to mention the knobs are easily turned on just by leaning on them. It has happened quit a few times and we can easily burn ourselves or put on a fire. This is a serious defect so I hope there is a correction to this problem. Otherwise Enjoy my new range.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
JPvideo
1 (9,999)

2023-04-02

1 (9,999)
We had to return the unit. After 6 weeks of renovation, so happy to use our new kitchen with new appliances... Not for now, the unit is showing A2 error message, meaning DC fan is lock or in failure. Cannot use the oven as well, saying it is too hot. Useless and very bad quality and quality control. very disappointed. The worst is we will need to be replaced by a Samsung anyway, everything is Samsung with a black stainless steel color, we cannot return everything just exchange the defective units. Try something else than Samsung, not worth the risk...
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-04-04

Operations

Hi there, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

luv air fryed
3 (9,999)

2021-12-08

3 (9,999)
we bought this a month ago and love the features and the air fryer is great what i don,t like is the top scratches very easily we bought new pots and pans for induction cooking and still scratches easily we had a kenmore glass top range for many years and had no problem with scratches we got ahold of samsung tech person to ask how we could better use the stovetop and the person was not helpful at all great features but still haven,t got better answers about care for the cooking surface on top but think the rest of the range is awesome
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SG_AC)

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2021-12-09

Operations

Hi there, thank you for your review. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

FairlyFrustrated
1 (9,999)

2021-11-15

1 (9,999)
Range arrived Sept 18th, the following week while trying out the power boil feature, there was a loud pop, spark and the smell of burning wire from the fan at the back of the cooktop. Contact Customer Service error code and not working at all. It has now been two months and Samsung has not fixed or replaced the range. Terrible customer service. I’ve called twice a week for the last 8 weeks with not one follow up from a representative. Very frustrated. Would not recommend Samsung based on customer service alone.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Chris Ashby
4 (9,999)

2023-05-18

colour : White
4 (9,999)
I used to have a real slide in Samsung induction... It was replaced with this model. Everything work well but the issue is the height. Why is this an inch higher than the countertop??? The touch screen is also a bit of a pain as it comes on to easily.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Kowalshy
5 (9,999)

2021-08-10

5 (9,999)
Bought this two years ago now with zero regrets. Savvy people purchase induction over gas. Gas stoves can cause health issues and also produce carbon emissions. Induction does neither. It is 90%+ efficient and can boil a pot of water within 2-3 minutes. A gas stove is 45% efficient and takes 6+ minutes to boil a pot of water. There's no downsides to induction stove ranges. All of the pro cooking shows use induction. Don't let Enbridge manipulative you into buying a garbage gas range.
I recommended this product.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-08-11

Operations

Thank you, Kowalshy! We love to hear positive feedback and we’re delighted you’re enjoying your Samsung Induction Range!

Marc s
1 (9,999)

2025-08-28

1 (9,999)
I bought this stove 18 months ago and I was satisfied until now. I am a blind person and I use the SmartThings app to control my appliance. Since a recent update, there have been accessibility issues. I can no longer adjust the temperature myself. There is an accessibility problem. I contacted support (case number #296583980) and received horrible service, being told that my request was not supported. I am very disappointed and frustrated...
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-26

Ivana Samsung CS

Hi Marc, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care

JPED
3 (9,999)

2021-12-02

3 (9,999)
I bought this having previously used only Samsung appliances. Compared to the range I left in my old home I am disappointed. I do not like the controls and more important the glass cooking surface marks and is hard to keep clean. There are two marks on the left front heating surfaces that I believe is a fault and will never come off. I have contacted my supplier regarding this.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SG_AC)

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-12-02

Operations

Hi Jeanph, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

LMA Barnabe
1 (9,999)

2024-01-04

1 (9,999)
Not impressed by this stove. Five weeks after purchase, while cooking for the whole family for New Year's Eve, I heard a big bang. The technician came 3 days later to inform us that the motherboard and the harness are broken... on a 5 week-old stove!!! Samsung wants to fix it instead of offering us a brand new one while it is obviously a defective unit.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-01-04

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

lochardo1
1 (9,999)

2023-08-17

1 (9,999)
We got this on Aug 2021 from Appliances Canada. In June 2023the Range showed the infamous FO error code and ALL 5 induction bruners stopped working. We called a Technician who said: Checked the stove and diagnosed that the unit needs a new induction module (inverter power board and two induction boards). Inverter: 520.09, left induction module: 530.21, right induction module: 493.40. Labour: 275 (2 technicians to do the repair). Taxes are extra. One of the board is a special order, no exact ETA. The other two are in stock. Must replace all three together according to Samsung repair bulletin Basically $2350 + tax with NO ETA!! When Reached the store they basically told me "we sell them, we dont fix them", and Samsung's reply was hours wasted on the phone/chat, case # after case # to finally get a pro-forma letter weeks later saying "sorry for the inconvenience, you are out of warranty" Thx Samsung for nothing.. I will never buy anything Samsung again
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SG_AC)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-08-22

Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Francois c
1 (9,999)

2023-08-02

1 (9,999)
After several exchanges with samsung assistance, 3 months after purchase only, they refuse to repair thé Rubber that is defective and claim that is wear ! They shirk the warranty obligation. I do Not buy Samsung product and more et do Not recommand to buy them, they take consumer for fooles.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-08-02

Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Draganmpls
2 (9,999)

2026-06-30

2 (9,999)
But it didn’t hold up, and the way it failed was alarming. I had two big burners and a small one going to boil water when I heard a buzzing that got louder, then a loud pop, and the 50-amp breaker tripped. I reset it and got another buzz and pop, and it tripped again even with all the burners off. Opened it up and one of the two induction inverter boards (Samsung part DG92-01229A) had a burnt, charred power transistor on it. No abuse, no spill, nothing I did. The thing just cooked itself. What gets me is that this seems to be a known problem. When I looked into it, other owners describe the same early inverter failures, and the power side of these boards apparently runs hot. For what this range costs I expected a lot more than two years. On the plus side it’s fixable. I’m replacing the board myself for about $195. If you’re handy that helps, but most people are going to be paying a tech a few hundred bucks for a range that shouldn’t have broken this soon. Love the cooking. Don’t trust it to last. Get the extended warranty.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

4 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

3 (9,999)

AI Functionality

1 (9,999)
Response from Samsung:
2026-06-30

Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – Samsung True Convection Range Thank you, Samsung Customer Care

Tin Yee Tiffany 71437
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

colour : White
5 (9,999)
I purchased this range after some research and looking at different stores. We wanted to switch from a gas stove in our new home back to electric, which we were used to from our last house. We have been trying it out for four weeks now and really love it.
I recommended this product.
Sherry60386
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

5 (9,999)
This is our first Samsun product and would highly recommend this brand. The induction cooktop is the way to go! It heats up so fast and spills are a breeze to clean up. A bit on the pricey side but we’re very happy with it
I recommended this product.
Sapna72772
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

colour : White
5 (9,999)
This is my second induction from Samsung. I like it's heating performance and design. Temperature control is awesome and it's easy to clean with self cleaning option. Samsung customer care is amazing.
I recommended this product.
RHInduction
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-06-09

5 (9,999)
Cooks faster then Gas and instant off, no mess easy clean Air Fry excellent
I recommended this product.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-06-10

Operations

Thank you, RHInduction! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Range. 

Canadian appliance
4 (9,999)

2024-07-02

colour : White
4 (9,999)
We bought this about 1 year ago and we are happy with its performance.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Kew007
5 (9,999)

2023-12-09

5 (9,999)
I got it for 2 month and i love it so mutch unbelivable
I recommended this product.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SG_AC)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Dodo
1 (9,999)

2023-11-17

1 (9,999)
We had originally purchased a different model that was not induction but after 8-9 months of waiting for it to arrive, Samsung finally told us that the product we got was not being made anymore. Therefore, they offered us this one instead and it seemed to be an upgrade from the electric model we got so we took it. Unfortunately, after 2 years of having it, we regret not taking our money back and going with another brand. Issues with this range: - The burner sizes and locations are very inconvenient. There is only one large and the 3 others are smaller than an average medium pan. Since it’s induction it means the pan size has to be exactly the burner size, so you can only use one medium or large pan/pot at a time. Whoever designed this, clearly doesn’t cook or lives alone. - The biggest issue is that the heat is uneven. As other reviewers have mentioned, it is clear that it’s not doing the main job why anyone would get an induction stove - heat and cooking more evenly. It is clear when water boils on the middle of the pot/pan but not the surrounding areas. Food also burns on the center only so we have to constantly keep moving the pan around the burner. And yes, we have tried different special induction pans. - The oven is nothing out of the ordinary. It works well but the one mode that is different, the air fryer, is mediocre. I always have to adjust the time and temperature of all air frying recipes I’ve tried to follow. Usually takes a lot more time, higher heat and the results are not consistent. Might be better to get a separate air fryer. - Lastly, as everyone else said in the reviews, there is a buzzing sound when the elements are on which is annoying but what’s even worse is how easily the knobs turn on. I agree that this is a safety issue and we’ve had many occasions where people accidentally turn it on just by passing by. Can’t put it on lock mode if you’re having a dinner and using it. Overall, we’re really disappointed with the quality. For the price and such a recognized brand like Samsung, you’d think this is one of the best ranges but it’s quite the opposite in my opinion if it can’t even heat evenly. It also took us another 3 months to receive this one, which it means that we ended up waiting almost one full year to get a stove. Should have definitely gone with another brand, Samsung is losing their game in quality product for sure
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Induction Slide-in True Convection Range with Smart Dial & Air Fry(NE63T8911SS_AC)

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-11-23

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

User manual & downloads

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Nov 22. 2023

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Nov 22. 2023

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ver 1.0 | 7.31 MB

Jan 04. 2023

ENGLISH, FRENCH
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