30" 6.3 cu. Ft. Smart Electric Slide-in True Convection Range with Air Fry

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NE63T8751SG/AC

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30" 6.3 cu. Ft. Smart Electric Slide-in True Convection Range with Air Fry

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Highlights

Upgrade to a modern and built-in look

Slide-in Design

Smart Dial

Smart Dial

Flex Duo™ with Dual Door

Flex Duo™ with Dual Door

Air Fry

Air Fry

Features

More stylish look,
more ways to cook

Bring more style, convenience and flexibility to your kitchen. It adds a modern, built-in look by simply sliding in between cabinets. And it provides intuitive messaging and remembers your cooking habits. A Flex Duo oven also lets you prepare foods using different temperature and time setting.

A simply more intuitive way to cook

Smart Dial

The new Samsung Range offers intuitive messaging on an LCD, one knob and minimum buttons. The oven also remembers your cooking habits, or you can save your favourite settings or hide modes. In addition, it includes a number of safety features and provides easy troubleshooting.

Flex Duo™ with Dual Door

Choose how you cook different meals to save time and energy with the Flex Duo™ system which has upper and lower cooking zones that work either independently or together. Cook a variety of foods using different temperatures and time settings or use the whole oven for large dishes. The Dual Door is hinged in the middle to reduce heat loss.

Flex Duo™ with Dual Door

Choose how you cook different meals to save time and energy with the Flex Duo™ system which has upper and lower cooking zones that work either independently or together. Cook a variety of foods using different temperatures and time settings or use the whole oven for large dishes. The Dual Door is hinged in the middle to reduce heat loss.

Illuminated Knob

Worry less with the added peace of mind with the Illuminated Knob. You can easily check if the burners are on or off at a glance, even from a distance. The large, ergonomic design of the metallic knobs makes the knobs easy to grip for precise temperature control. And they add a stylish, premium look.

Fries food using little oil

Air Fry with Tray

Air Fry combines a special tray with hot air circulation that envelops food. It’s the ideal way to cook French fries, Tater Tots or even vegetables as it eliminates excess fat while leaving the food still crispy and brown on the outside and juicy on the inside. The air fry tray included with purchase is specially designed with easy to grip handles and raised legs for optimal heating and cooling.

Fries food using little oil

Air Fry with Tray

Air Fry combines a special tray with hot air circulation that envelops food. It’s the ideal way to cook French fries, Tater Tots or even vegetables as it eliminates excess fat while leaving the food still crispy and brown on the outside and juicy on the inside. The air fry tray included with purchase is specially designed with easy to grip handles and raised legs for optimal heating and cooling.

Precise control, Powerful heat

3.6kW Express Boil Electric Cooktop

Cook dishes quickly and evenly using the powerful heat and precise control of the 3.6kW Express Boil Electric Cooktop. It can rapidly go to a high heat for searing meat, like a steak, and boiling water in a flash. Or turn it right down to a true simmer – ideal for melting chocolate or making sauce.

True Convection

Save time and cook food evenly with a True Convection system, which is great for baking and broiling. A heated fan distributes heat all around the oven and keeps the temperature constant. So dishes are cooked quickly and thoroughly.

Wifi Connectivity

Save time and do much more with Wi-Fi Connectivity. Simply monitor and control the oven using the SmartThings App*. You can preheat or turn it off and check and adjust the cooking temperature and time.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.

More joyful, less burdensome cooking

SmartThings Cooking

Make your kitchen experience less stressful. SmartThings Cooking saves time and makes cooking more seamless. It can recommend personalized recipes, generate weekly meal plans, and you can even control your appliances using recipe instructions.

Voice Control

Control the oven with your voice. Using a voice assistant*, such as Samsung Bixby**, Amazon Alexa or Google Assistant, you can simply say what you want the oven to do and it will do it. You can easily turn it on/off, select functions and change settings, even if you’re busy doing other things.

* A Wi-Fi connection is required** Bixby is Samsung’s brand of artificial intelligence (AI) / Internet of Things (IoT) voice assistant. A Samsung Account is required.

Fingerprint Resistant Finish

A special Fingerprint Resistant Finish prevents surfaces from becoming covered in unsightly fingerprints and other marks and smudges. And any fingerprints or marks can be quickly wiped away if they appear.

Self Cleaning

Keep the inside of your oven neat and clean without wasting time and effort scrubbing or using costly cleaning products. A Self Cleaning system heats the cavity to a high temperature to burn off grease and food residue.

Specifications

  • Installation Type

    Slide in

  • Number of Burner

    5 EA

  • Installation Type

    Dual

  • Oven Capacity

    6.3

  • Installation Type

    Slide in

  • Cavity Type

    Dual

  • Oven Capacity

    6.3

  • Oven Capacity (Upper)

    3.4

  • Oven Capacity (Lower)

    2.7

  • Drawer Capacity

    0.9

  • Oven Colour

    Dark Blue

  • Control Type (Oven)

    Glass Touch + Dial

  • Control Type (Cooktop)

    Knob

  • Display Type

    LCD

  • LED Color

    White

  • Door Type

    Dual Door (4 STSS Layers)

  • Soft Closing Door

    Yes

  • Air Fry

    Yes

  • Self Clean

    Yes

  • Steam Clean

    Yes

  • Wi-Fi Connection

    Yes

  • Favorite Cook

    App

  • Keep Warm

    Yes

  • Clock

    Yes

  • Numeric Pad

    No

  • Kitchen Timer

    Yes

  • Child Safety Lock

    Yes

  • Hidden Bake Element

    Yes

  • Interior Light (Position)

    2 Incandescent 40 W / Back

  • Light (Lamp) On/Off

    Yes

  • Sound on/off

    Yes

  • Setting (Clock System Option (12H/24H))

    Yes

  • Delay Start

    Yes

  • Sabbath Mode

    Yes

  • Number of Burner

    5 EA

  • Heating Element 1

    6"/9" - 3600 W

  • Heating Element 2

    6" - 1200 W

  • Heating Element 3

    6"/9"/12" - 3000 W

  • Heating Element 4

    6" - 1200 W

  • Heating Element 5

    Warm Zone (100 W)

  • Hot Surface Indicator

    Yes

  • Convection

    True Convection

  • Bake (Single)

    175°F (80°C) - 550°F (285°C)

  • Variable Broil (Low-High) (Single)

    Low - High

  • Convection Bake (Single)

    175°F (80°C) - 550°F (285°C)

  • Convection Roast (Single)

    175°F (80°C) - 550°F (285°C)

  • Variable Broil (Low-High) (Upper)

    Low - High

  • Convection Bake (Upper)

    175°F (80°C) - 480°F (250°C)

  • Convection Roast (Upper)

    175°F (80°C) - 480°F (250°C)

  • Bake (Lower)

    175°F (80°C) - 480°F (250°C)

  • Convection Bake (Lower)

    175°F (80°C) - 480°F (250°C)

  • Bake Element

    3000 W

  • Broil Element

    4200 W

  • Convection Heater Element

    1300 W

  • Type

    Storage

  • Warm. Drawer Handle

    No

  • Net Size (W x H x D)

    (760.4) x (914.4 ~ 933.45) x (728.66)

  • Shipping Size (W x H x D)

    839.8 x 1060.45 x 769.9 mm

  • Net Weight (kg)

    202.6 lb / 91.9 kg

  • Shipping Weight

    102.6 kg

  • Number of Rack Positions

    7

  • Number of Oven Racks

    3

  • Air Fry Tray

    Yes

  • Gliding Rack

    1

  • Wire Rack (EA)

    1

  • Meat Probe

    Yes

  • Divider

    Yes

  • WiFi Embedded

    Yes

  • Bluetooth

    No

  • SmartThings App Support

    Yes

Reviews

30" 6.3 cu. Ft. Smart Electric Slide-in True Convection Range with Air Fry

4.2

Recommended by 79% of customers.

Write a review
5.0 72%
4.0 12%
3.0 2%
2.0 4%
1.0 14%
Features 4.4
Performance 4.3
Design 4.2
Value 3.9
AI review summary
  • The product offers versatile features like dual ovens and air fryer capability, and customers generally praise its powerful and even heating performance.
  • However, there are significant safety concerns reported, including issues with sensitive control knobs leading to unexpected burner activation and fire hazards.
  • Some customers also experienced problems with the cooktop and finish durability.
  • Potential buyers should carefully consider the tradeoffs between the product's positive features and the serious safety risks highlighted in reviews.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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200 Reviews

Clintyboo
1 (9,999)

2023-05-21

1 (9,999)
So disappointed in this double oven range! Bought 6 months ago. Loved the look, however 3 months in, the top light blew in the oven, at 4 months a rear burner stopped working. I put in for a service repair. Parts had to be ordered. Repair/warranty guy comes back at 5 months, now the black stainless steel is peeling off, even with just a slight wipe with a damp cloth. And if that wasn't enough wrong, all 4 led plastic rings around the front knobs are all cracking and breaking away!! Not only am I still within 1st year warranty but I bought the additional 5 yr warranty...but apparently warranty dont matter. Samsung has rejected a replacement, states they'll fix the burner and light but the rest is "cosmetic"! The cracked plastic is sharp, breaking off and catching on everything. Food and grease is getting trapped. It is unsightly, unsanitary and unsafe. Clearly this range is defective and give it another 6 months between the trapped bacteria and peeling black stainless steel, it will be a complete eye sore. BUYER BEWARE! As for the range itself, I love the look of it however I find it unsafe. I have a special needs daughter and the front buttons turn on with the slightest touch, always accidentally coming on. I did purchase the double oven slide in however I ended up removing the middle oven partition, everything kept burning on the top and undercooked on the bottom. Tried everything. So frustrating. Now I question if there's something wrong with that!
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Clintyboo
1 (9,999)

2023-05-20

1 (9,999)
So disappointed in this range! I bought 5 new Samsung appliances 6 months ago. Family hub 4 door refrigerator, dishwasher, microwave and washer. All top of the line in this series. Loved the look of them all, just gorgeous! 3 months in, the top light blew in the oven, at 4 months a rear burner stopped working. I put in for a service repair. Parts had to be ordered. Repair/warranty guy comes back at 5 months, now the black stainless steel is peeling off, even with just a slight wipe with a damp cloth. And if that wasn't enough wrong, all 4 led plastic rings around the front knobs are all cracking and breaking away!! Not only am I still within 1st year warranty but I bought the additional 5 yr warranty...but apparently warranty dont matter. Samsung has rejected a replacement, states they'll fix the burner and light but the rest is "cosmetic"! The cracked plastic is sharp and catching on everything. Food and grease is getting trapped. It is unsightly, unsanitary and unsafe. Clearly this range is defective and give it another 6 months between the trapped bacteria and peeling black stainless steel, it will be a complete eye sore. BUYER BEWARE! As for the range itself, I love the look of it however I find it unsafe. I have a special needs daughter and the front buttons turn on with the slightest touch, always accidentally coming on. I did purchase the double oven slide in however I ended up removing the middle oven partition, everything kept burning on the top and undercooked on the bottom. Tried everything. So frustrating. Now I question if there's something wrong with that!
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
buzzie
1 (9,999)

2021-06-17

1 (9,999)
Bought this item about 6 months ago. Front right element stopped working on the small section. After contacting samsung to get it repaired they asked for the serial number. Looked all over the stove plus pulled it out from the wall. Couldn't find it. After googling where I might find it removed the bottom tray drawer and still no serial just a bunch of bar strips. Now I have a stove that has a front burner that is no good to us and no help from samsung. This was part of a complete samsung kitchen we bought for are new house. Be careful when purchasing products. Looks like we have learn.
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-06-18

Operations

Hi Buzzie, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) Thanks again.

Samsung is garbage
1 (9,999)

2022-05-05

1 (9,999)
The cooktop cracked after only 4 months of usage. Not only does samsung say they won't warranty it. The part number that that they have for it no longer exists. This tells me that samsung has realized there is a problem with it but continue to sell the product. As of right now I have spent 3500 dollars on a stove that I am unable to use. I would not recommend samsung to anyone. My next step I guess is the better business bureau and small claims court. It's pretty sad that a giant corporation can do this to people.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-05-06

Operations

Hi there, thank you for bringing this to our attention — we'll make sure to share your message with the appropriate department for a follow-up to be done. ML

Tele
2 (9,999)

2023-07-21

Vancouver

2 (9,999)
Possibly the worst purchase I have made in years. I am an avid cook and wanted to replace my gas stove, the cooktop temperature controls are almost useless and take forever to increase or decrease, the fast boil element is good for one thing only boiling water, it is virtually impossible to adequately adjust temperature to actually use it for cooking. This makes it difficult to have two large pots or pans going at the same time. The oven works fine. I love my Samsung bespoke fridge, this stove looks great but if you are a serious home cook who needs to have accurate temperature control avoid this range. Really disappointed!

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2023-07-26

Samsung Care

Hi Tele, Thank you for taking the time out of your busy schedule to review your Samsung range model. I agree with you that with a gas range, you can swiftly get to the temperature you wish to be on accurately versus with a ceramic cooktop where changing the temperature can be a challenge. To help understand why changing the temperature in an electric cooktop is a challenge, please visit the Samsung link shared below. The second statement will provide information and what you can do. Samsung electric and induction cooktop temperature issues: https://www.samsung.com/us/support/troubleshooting/TSG01001944/ Should you need assistance with this range model, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146065880 to help our team pull up your information. Leo

5StarWelder
5 (9,999)

2020-12-01

CARENCRO

5 (9,999)
[This review was collected as part of a promotion.] I am the cook in my home and this is awesome! I absolutely love cooking on this stove. It cooks evenly and efficiently. I use to have issues with cooking on my old stove because the it would cook only one side of the food thoroughly and the other side would hardly be cooked. I also like the air fryer on this over. Who knew air fried turkey tasted so good? Well, it does. I am here to say it. The most impressive thing on this stove is WIFI features. I preheat the oven from my phone using the SmartThings app. That is awesome! When it is done preheating, I receive alert on my Samsung Television. Wow! And, clean up is also great. Love the fingerprint less stainless steel!
Jag2
5 (9,999)

2022-07-11

Tunnel Hill, GA

5 (9,999)
[This review was collected as part of a promotion.] Very gorgeous add upscale stove. Took a little time getting use to cooking with due to going from regular electric stove & oven but after a few trial and errors would definitely recommend. Love how the cook top has all the different sizes to fit the size of cookware your using and how evenly it heats the whole bottom of the pot or pan !!! Still adjusting & learn to using the convection oven but it also does very we’ll at cooking evenly & faster than my old electric oven. The air fryer setting works awesome and love that it came with the air fryer basket it is a great size to make family size meals & snacks in !!
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
AnieH
5 (9,999)

2020-11-09

5 (9,999)
[This review was collected as part of a promotion.] we replaced an older free-standing range and are loving all the features of this model. the air fry is my new favorite mode for making healthier meals with no or light use of oil. another feature we like is when the oven is turned on, the display shows the time that has expired. the double oven will definitely come in handy with the upcoming holiday cooking. with the smart things app, we get a notification on our samsung tv when the oven is done cooking, which is great. we're still discovering new things that make cooking easier and fun. i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
RosalvaT
5 (9,999)

2020-10-05

Brownsville

5 (9,999)
[This review was collected as part of a promotion.] My Samsung Flex Duo Front Control Slide in Electric Range is beyond amazing! The wifi capability plus captivating stainless steel beauty totally steals the show plus makes for an amazing performance in even cooking. My food comes out great and I love the smell of fresh pizza coming out from the oven. This oven truly brings about an exceptional experience in cooking. I love the locking mechanism to protect my children from unnecessary harm. Also, the lighted knobs makes for a spectacular cooking atmosphere. I totally recommend this product to anyone looking for both performance and exceptional value.
Charlene
4 (9,999)

2023-09-05

Tennessee

4 (9,999)
[This review was collected as part of a promotion.] We bought this for our newly built house. It is a great stove/oven combo. The stovetop heats evenly and quickly. The oven's tempterature seems to be accurate as far as temperature. We usually have to cook food 3-5 minutes less than the recommended time or it will overcook/burn. It's also important to note that you should let the oven completely preheat before adding food. We learned this the hard way and burnt our first pizzas we cooked using the top section. I gave this 4/5 stars because of the smart dial (knob). It makes it harder to clean around, and I really wanted the range without the knob, but I believe it was discontinued. Overall, a great purchase, and I would definitely buy again!
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Milo7
5 (9,999)

2020-11-30

5 (9,999)
[This review was collected as part of a promotion.] I am super happy with my new Samsung range! The advanced features it has are truly amazing. I love that I can use my Google assistant to preheat and also change settings without even being near the range. It has a self clean option which I've already taken advantage of that works great. I'm very thankful for being able to cook two different things, at different temperatures all at the same time using the split oven. I really enjoy cooking with it and I haven't had any problems with the range at all. It is very high end and has updated the look of my kitchen drastically! You will love it!
Anonymous
5 (9,999)

2020-09-24

Clayton

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love the oven so far, especially the fact that the stove top has two variable burners, one with three rings. For someone who frequently uses a wok or a large stockpot, it’s a huge time saver. My favorite thing about the oven, however is the fact that the top half is convection, which cuts the time to preheat significantly, but also makes sure that cooking is done more evenly. Now we can join the next generation of cooking as I can use my smartphone to start preheating, get a notification when it’s done. Something I’m absolutely in love with as simple as it is, is the fact that, when you set a timer, you can specify that the oven should either shut off at the timer or just keep going.
ScarlitRose
5 (9,999)

2020-09-24

Rockford

5 (9,999)
[This review was collected as part of a promotion.] This electric slide-in range has some pretty amazing and advanced technology. I love that I can quickly and easily transform the range from a single oven to a double oven. This makes it possible to cook two different items at different temps and durations. The wireless connectivity is awesome! I can use my Google speakers or cellphone to turn the oven on/off, to set the temperature and set the cook function (bake, air fry, etc). It can also self clean which will help keep it looking new. It really does have a sleek, appealing design that has totally updated the look of my kitchen!
Compres
1 (9,999)

2021-05-02

Bronx, NY

1 (9,999)
to keep a long story short... samsung put out a product in the same color scheme, yet does not make the range blue tooth compatible. i did a complete kitchen makeover for a relative and we purchased everything refi, range and hood from samsung. when it came down to it, the range was not bluetooth capable enough to pair to the hood. $10,000 later we have a fridge you can talk to but a hood that turns on manually; when the hood has bluetooth capabilities. the electric range costs way too much for its short coming, and ive made enough phone calls to samsung where the time on the call cost me billable hours just to trouble shoot something thay seems impossible according to them. way to drop the ball samsung!

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-05-03

Samsung Care

We apologize for the inconvenience this has caused you during this huge makeover. We would have to see what exactly is causing both devices not to connect. We have an amazing community team that could research your problem. If you need further advice, check'em out by using the link below. Thank you for bringing this to our attention. ^Pat https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

sctbrrw
4 (9,999)

2020-12-08

Douglasville

4 (9,999)
[This review was collected as part of a promotion.] I like that you can setup the oven to cook it as one big oven or to cook different items at two different temperatures. It does take some getting used to the cooking time from my previous gas oven. This one is electric. It needs to come with instructions on the functions and how to use it. Mine did not come with them and we had to figure out how to use it ourselves. I am very happy with how fast the oven hits up; the stove top as well. There are plenty of places to put pots and pans on the stove top. I love the illuminated dials. The stove top controls take some getting use too. I have not used the voice controls, but my girlfriend has used her Apple Watch or phone to turn the oven on and off.
mgadams77
5 (9,999)

2020-10-21

Coral Springs

5 (9,999)
[This review was collected as part of a promotion.] I LOVE my new Samsung range! I love the ability to heat the burners to specify for different size pots and pans. The air frying function in the bottom oven makes KILLER "Non-fried" fried foods healthier, with almost no oil, less calories but with ALL the flavor. The double oven is my favorite feature. When I need to cook more than one item it saves me time by being able to cook them at the same time. The convection feature saves even more time than having to bake standard. Having the mobile app makes it easy to make sure I didn't accidentally leave anything on or allows me to pre heat the oven before I get home. This stove is super functional, sleek, and looks great in my newly remodeled kitchen!
JenEric
5 (9,999)

2020-12-22

5 (9,999)
[This review was collected as part of a promotion.] very pleased with our new smart electric range. we are transitioning our home appliances and already have a smart fridge, washer & dryer. when it was time to replace our range it was easy decision. love the features and the flexibility of one large oven or two! the only concern that i had was that i was replacing a freestanding range that had the controls on the back. that said, samsung has a 4 inch or 9 inch stainless steel backsplash to compensated for the unfinished backsplash -yay! i would recommend. i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Very Nice Overall
4 (9,999)

2020-10-10

4 (9,999)
pros. dual oven can turn into a full oven. this will be great esp for holidays. alexa connection and the air fryer. love being able to preheat or check cook time oven from my phone. cons. four manuals and none tell how to set up alexa or dual vs single oven features. went to samsung’s product support to dig for it. four or five days later i pulled out the metal tray and the rest of the oven features showed up. im pretty techy and still challenging. the stove top will get stained i used cooktop cleaner and did not go away. overall it works great and i really love it!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

4 (9,999)
ClaudineD
5 (9,999)

2020-11-19

5 (9,999)
[This review was collected as part of a promotion.] This is a dream oven with amazing features that are actually useable. The instant boil features truly speeds up boiling water. I'm basically using only the upper half of the oven exclusively which is so much better and my daughter placed the included extending oven rack in the upper section since we use it there most. Even the smart features like oven notifications to our smart devices is unexpectedly helpful. The broiling feature with the door shut is also a great option so smoke doesn't blow out into the kitchen. This oven actually makes cooking enjoyable again.
Ashley 1
1 (9,999)

2022-06-12

1 (9,999)
This range lasted 4 months before the top shattered. And they discontinued the top as there was a flaw in the design but still sell this model. How can you sell a product without letting the consumers know you can’t get replacement parts. I have contact the better business bureau and global news. I want a new top if I don’t get that I’ll contact my lawyer. You cannot sell a product you discontinued the parts due to your screw up.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Richard
5 (9,999)

2021-01-28

Dallas, TX

5 (9,999)
[This review was collected as part of a promotion.] cons: - difficult to clean - the ceramic glass top has smudges giving it a dirty look after cleaning. - stove top knobs do not lock. - the oven smells during the burn in period. per samsung this is normal, but the odor lingers and smells like chemicals. we completed a few burn in cycles and the smell is still there though not as bad as the first burn in cycle. pros: - heats up quickly - the knobs light up so you know the stove top is on - there is a warm/hot light indicator letting you know the stove top is hot - you can control it through your phone! - oven has a timer and you can control what it does after the timer has expired (i.e. continue to keep food warm) *i received compensation for this review but the review is my own
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jake
4 (9,999)

2022-01-03

Ohio

4 (9,999)
[This review was collected as part of a promotion.] We’ve had this rang for a few months now and are very pleased with the various features, along with the double oven capability. Some areas that could be more useful: - The control knob lighting is poor. Settings are impossible to see clearly. - When cleaning around the controls, everything comes on, even though there is no intent to use the controls. Likewise, whenever the oven door is opened, even if just to place something in the oven. - The fan in the convection oven is a bit noisy. - The upper oven has to be used as a convection oven only.
I recommended this product.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
KellyP
1 (9,999)

2024-10-27

1 (9,999)
We bought this stove last year in January and we’ve had so many issues with it. We just got an email from Home Depot saying there is a recall due to a safety issue… the knobs turn on incredibly easily and the best they can do is send knob covers. We already accidentally lit a pizza box on fire because of this. Other issues include plastic trim from the front falling off when you wipe them with a cloth, the pull out oven rack breaking, causing our food and liquid to spill all over the floor and the numbers on the knobs running off. I’ve never been so disappointed in an appliance that we almost spend $3,000 on. We have plenty of Samsung products and this one is by far the worst. Makes us never want to buy another Samsung product ever again.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Electric Slide-in True Convection Range with Air Fry(NE63T8751SS_AC)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-10-28

Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for further assistance. We appreciate you being a loyal Samsung customer.

Reviewwarrior
4 (9,999)

2020-12-03

saint cloud

4 (9,999)
[This review was collected as part of a promotion.] Let me start by saying this Electric Range is amazing! I love the controls and the different ways to cook. It is easy to clean and the express boil is absolutely a must have. We cook on our stove at least once a day. The reason for the 4 star is that the “lock option” only locks the inside stove. Also to get to the bottom portion of the stove you also have to open the top. Because of the design of the knobs, I have yet to find a child proof lock that fits this. I wish there was 2 locking options that would lock the knobs as well. I have 3 kids 5 and under so safety is big in our family. The absolute best part of the range is how fast the oven heats up. I was in shock at how quick it reached 400 degrees. This is a serious must have in any kitchen.
Reviewwarrior
4 (9,999)

2020-11-26

Saint cloud fl

4 (9,999)
[This review was collected as part of a promotion.] let me start by saying this electric range is amazing! i love the controls and the different ways to cook. it is easy to clean and the express boil is absolutely a must have. we cook on our stove at least once a day. the reason for the 4 star is that the “lock option” only locks the inside stove. also to get to the bottom portion of the stove you also have to open the top. because of the design of the knobs, i have yet to find a child proof lock that fits this. i wish there was 2 locking options that would lock the knobs as well. i have 3 kids 5 and under so safety is big in our family. the absolute best part of the range is how fast the oven heats up. i was in shock at how quick it reached 400 degrees. this is a serious must have in any kitchen.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Jeff
4 (9,999)

2020-11-28

4 (9,999)
[This review was collected as part of a promotion.] the front controls are very convenient. the smart dial with simple rotate/push action is used for almost anything you need to do in the oven. the blue light surrounding each cooktop burner control make it easy to tell that a burner is on, however, dial markings are difficult to read. you can set cook time and have the oven either turn off, keep temp or keep warm. i recommend setting cook time after you place food in the preheated oven, not up front as you choose cook method/temp using the smart dial. cook time selected up front begins as soon as start is selected so cook time includes the pre-heat period. i had no issues connecting the range to my phone using the smart things app. i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ariana
5 (9,999)

2021-01-07

Houston tx

5 (9,999)
[This review was collected as part of a promotion.] so far i am in love with the range i have the gas range, duo oven and yes this is a very useful whennyou baking you can only open half of the door and you loose no that much heat. *the burners are different size the 2 at from are wide for big pots *the oven setting are multiple like roast, air fryer, dehydratedd, convencional oven and more. *child lock oven and lot more is easy to clean can be confused the seating so turn dial left for oven setting and right for stove setting like time and wifi setting so far i love it

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Milo
1 (9,999)

2021-03-15

1 (9,999)
[This review was collected as part of a promotion.] - must continuously press the "smartcontrol" feature on the stove to keep it "smart". having it connected to wifi is not enough. finished cooking? it turns off. open the door? it turns off. bump the display while cleaning the stove? it turns off. the smart feature is never on (i can’t stress that enough). - there is only one "chime" that is shared for all alerts. no way to change it. no volume adjust for the alert, only disable sounds from the app - doesn’t update the time during the time change. trying to "sync time" within the app does nothing. - touch controls are too sensitive. no way to adjust the sensitivity of the touch screens or a way to turn them off for cleaning. if you are looking for a piece of smart hardware i suggest you look elsewhere.

Features

1 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-03-15

Samsung Care

Thank you for bringing these important concerns to our attention. This is something we will look into in order to make our range more user-friendly and customizable. If you have further questions, please be sure to contact us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number:
 1143075894

Higs
2 (9,999)

2022-01-20

Alabama

2 (9,999)
three critical issues 1. not safe: if you lean up against a dial, the stovetop will turn on. i defended it from family who had the issue from the first day, but after being careful i still did it twice. this range is unsafe. 2. dial settings not visible: you cannot read them without putting your face right next to the dial to see if you are turning the knobs to any setting. 3. heating safety: scenario. convection bake. i place fish sticks in the top oven before reaching 400degrees. in 20 mins the fish sticks are crisp. however, if i set the temp to 415, the fish sticks will be crisp in 8 mins. we tested this 20 times. if you set to 425, the fish sticks will be smoking black in 8 minutes. smoke alarm activated. we will keep it, but i would not recommend to anybody else.

Features

5 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Ryan
5 (9,999)

2020-11-14

5 (9,999)
[This review was collected as part of a promotion.] this range is truly beautiful and the flexibility of the flex duo is an awesome feature. the stove top has a number of different sizes for different pans which is great and heats up extremely fast. i was a little nervous going from a traditional oven to convection but the speed gains from convection are fantastic, it gets to temp quick and also cooks faster. the smart dial is also extremely intuitive and very easy to get use to. the smart things integration is nice, my samsung tv displays a message when the oven has reached temp and also when the cook time is complete which is kind of cool if you are in a different room and can't heard the chime from the oven. over all very impressed so far with this range. i received compensation for this review but the review is my own
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Trader56
5 (9,999)

2022-10-30

Orlando, FL

5 (9,999)
[This review was collected as part of a promotion.] I’ve had this range/oven for a bit over a month now and I couldn’t be happier with the purchase. This is a nice alternative to have double wall ovens. Granted, the size of this double is significantly smaller but the dual ovens fit my needs. The range top evenly heats/cooks food and there is a nice sized large burner. The 2 front burners have 3 sized heating zones to accommodate any sized pan. While the price isn’t the cheapest, as the old adage goes, you get what you pay for. Buy this, you won’t regret it!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
WOODY
5 (9,999)

2020-09-16

5 (9,999)
[This review was collected as part of a promotion.] so impressed by my new range! this unit replaced a freestanding one that did the job but that's about it. our new flex duo double oven was a huge upgrade as we always wanted a double-oven. along with being smart home connected, the range offers so much to enhance the cooking experience. i am excited to learn all the features associated with oven as there are so many. samsung along with samsung smartthings have hit the high mark on this one! i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Anonymous
5 (9,999)

2020-11-22

Columbia, SC

5 (9,999)
[This review was collected as part of a promotion.] this stove is the truth and well design and fit perfectly. the new stove heats up in no time at all. love the finger print resistance and the overall appearance. i love the wi-fi and how i can pair my stove with my alexa and google home devices, and i use the wi-fi to help me preheat the oven and set timers as well. love the double oven features as well as the air fry capabilities. the range added instant appeal to the kitchen overall. “i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lynck
4 (9,999)

2020-10-02

WEST CHESTER, PA

4 (9,999)
i’m very pleased with our new smart electric range. i’ve been upgrading my house to smart appliances from samsung and this is our latest addition. this range has many features and looks great. the smart dial makes the oven very easy to use and is one of my favorite features. the only reason i’m giving it a 4, instead of a 5 (i would give 4.5, but is not possible), is because of two reasons: when the oven is split in two, there are many oven function that are disabled, for example you can’t use “air fry” when split in two. the second issue is that although from the smart app you can control the oven, you cannot control the range. you can only see if it is on or off, but you cannot for example adjust the temperature or turn it off. but overall i’m very pleased and would recommend it.
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Moxie mom
5 (9,999)

2021-03-30

Charlotte, NC

5 (9,999)
[This review was collected as part of a promotion.] need full user manual for all functions such as - conversion of convection to traditional baking, setting time, air fryer use (full oven), and best placement of items for baking. wish could make alarm louder, oven marked for divider placement, sample stovetop cleaner included (clean before use), broiling pan included, and full manual included. otherwise great range ,your choices are not cancelled when lean against front. yeah! i received compensation for this review but the review is my own
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
CTKFNE
5 (9,999)

2020-11-20

5 (9,999)
[This review was collected as part of a promotion.] i have only had my flex-duo for a short while & am still figuring everything out. so far, i love that there is still a warming drawer with the dual ovens. the sounds are pleasing instead of annoying. i have found it to be very helpful to be able to check the status of the oven cycles on my smart phone. i have a feeling that air fry is going to become a regular thing for us. the only "cons" we have found so far are: 1) nowhere in the 3 manuals that came with it did i see the recommendation to run the oven at 400 degrees for an hour to "season" it and 2) i did not realize that the upper oven did not offer a normal bake option, only convection bake. i can work with this & am sure i will learn the joys of convection cooking. i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Joe S
5 (9,999)

2020-11-14

thurmont, md

5 (9,999)
[This review was collected as part of a promotion.] we have only had the stove for a few days but the air-fryer and double oven have already been put to use. the burners are noticeably faster than our old range. the unit it replaced was only 5 years old so i hope to get more than that out of the new range. the only nit-pick i have and it is small is that when turning the dials the back burners are opposite to the front meaning, turning left goes to high in the front but to low in the back. its a small issue. so far enjoying the stove very much.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
DGJG
4 (9,999)

2021-09-27

Florida

4 (9,999)
[This review was collected as part of a promotion.] I updated my old Samsung range with this range and so far so good. It looks sharp and I like the features included, even though I have not used them all yet, such as the air fryer. With the oven divider in, the bottom portion is somewhat useless. Finding a place for the divider when pulled out is also a bit of a headache. One concern I do have is the vent on the back of the stove top. I'm worried food or other things will fall down the vent and it doesn't seem like an easy process to clean.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-10-05

Samsung Care

We’re happy you are satisfied with the quality of our range. It means a lot!

Disappointed _Buyer
1 (9,999)

2021-11-12

1 (9,999)
Good looking, that is the only positive thing to say, don' waste your money in this range thinking that you will be using the top oven without burning the exterior and keeping the bottom completely raw, only way to cook something properly is using the whole oven without the center separator, I use to have a Samsung double oven that was excellent this one I couldn't return it because didn't test the oven on the first month, keep away from it, buy a real double oven, this range is useless.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-11-15

Operations

Hi Disappointed_Buyer, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Cocina
5 (9,999)

2022-11-10

5 (9,999)
[This review was collected as part of a promotion.] a true convection oven which browns evenly. the double-oven feature successfully allows cooking 2 different items at 2 different temperatures. after delivery, realized the double oven converts to a single oven, if needed. being a tactile cook, i prefer "knobs". the induction cooktop is fast & reliable., a nice feature in an electric range. it is also nice looking & improved the appearance of a small kitchen. it has added to the samsung appliance family that was already in the home.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
GRTBean
1 (9,999)

2021-12-23

Port Angeles, WA

1 (9,999)
love the look and the idea of an air fryer and dehydrator in a single unit. after 7 months, the oven will not achieve or maintain the desired temperature. i've learned 3 important things: 1 samsung can be counted on to honor the warranty, living in a fairly remote area causes issues for repair services, 3 - the warranty starts from the date of purchase not the date received/put into use. i believe this was a fluke and not representative of samsung quality.

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-12-27

samsungcare

I understand why you are frustrated with the product. I know this is never easy to set up a service repair. After reviewing your profile; it looks like the unit is significantly out of warranty. We would be more than happy to look into this concern for you, but the best option would be to contact a service center by using the link below. ^Pat https://www.samsung.com/us/support/service/locations/

Joshua
5 (9,999)

2021-01-03

Texas

5 (9,999)
[This review was collected as part of a promotion.] had this for a month now, and it has been great. my wife and i got tired of having to bake separate items. this solves our problem. our old range also took forever to pre-heat and boil, this one does it in 1/4 of the time. the smart control is amazing. we don't get home in the evening sometimes until after 8, so having the oven begin pre-heating on the way home is fantastic. i received compensation for this review but the review is my own.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Concerned Family
1 (9,999)

2024-04-03

1 (9,999)
We’ve had three accidental burning incidents with just the first week of use. I am not overselling this. We’ve had over 7 accidental stovetop heating and 3 fire incidents. The front dials for the stove do not lock and the dials are so sensitive that a nudge or brush of the hand turns them on without realizing it. We’ve contacted the Brick and with Samsung and neither will help with a refund past 48hrs regardless of the safety concerns.
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Electric Slide-in True Convection Range with Air Fry(NE63T8751SS_AC)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-04-04

Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

YanaR
5 (9,999)

2020-11-24

WANTAGH

5 (9,999)
[This review was collected as part of a promotion.] Samsung range double oven is a mind blowing cooking experience.Its not so much a recepie but ability to achieve perfect temperature and timing.Samsung range double oven is a perfect solution for any working mom. As many will agree, its always a struggle to make a quick, healthy and tasty meal. Samsung range cooks faster then other ovens, and allows perfect temperature control.I love having double oven and the fact that i can bake simultaneously multiple dishes at a different temperature. It also allows coversion to a large oven to feet this huge Turkey for Thanksgiving dinner. A specialized 5 burner cooktop is perfect for making multiple dishes in different pans. As a working mom I truly enjoy the convenience of an easy-to- clean electric range with induction heating. One thing to keep in mind , it is much easier to clean after the top cools off.
Az gal
2 (9,999)

2022-03-27

2 (9,999)
nice looking over, but it is way too complicated. supplied manual had no operating infornstion. links to samsung app provide no infirmation. very difficult to find on web site and gad to create an account. installaion of the samsung app took forever and was confusing. after all that effort, no link to mauals and the app provided limited functionality. all in all still trying to sort out to run this thing. setup was very poor.

Features

4 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-03-31

Samsung Care

Hi Az gal, Thank you for sharing your experience with our range. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if you are having difficulties setting it up. Please click on this link where you can download all information regarding manuals for SmartThings App, SmartThings Cooking, user manual, and installation guide as well. https://www.samsung.com/us/support/downloads/?model=N0052200&modelCode=NE63T8751SS/AA Moving forward here are other options to speak with our representatives for further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Stay safe, Reference Ticket Number: 1144354140 ^Mila

Lucy
4 (9,999)

2021-11-23

Oregon

4 (9,999)
[This review was collected as part of a promotion.] I bought this oven 7 months ago. I really like it except for the oven controls lighting up with the slightest bump. 3 weeks ago, we baked something at night, next morning the oven is not working. Control panel is unresponsive. Burners work fine. It's under warranty but first repairman didn't seem to know what he was doing. Still not fixed and waiting 2 more weeks for parts. If reliable, I would recommend this oven. It looks great.

Features

4 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Brian
5 (9,999)

2021-01-01

Nashville

5 (9,999)
[This review was collected as part of a promotion.] purchased this unit to replace a 15 yr old ge range. my wife does a lot of baking so the dual oven capability caught our eye. also the convection/air frying capability. unit just delivered today, so looking forward to getting it setup. will try to update this review at a later date once we've had the opportunity to try it out. *this review was left as part of a promotion, but really am looking forward to trying this unit out.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Kip M
4 (9,999)

2020-12-30

4 (9,999)
so far so good; range delivered last week, and seems to work as expected. took some research to figure out how to access some of the features (air fry). didn't realize, at first, that you needed to take out the oven divider to access the air fryer functionality. this wasn't listed in the owner's manual (that i could find). had to contact samsung while problem shooting. looks nice, and otherwise seems to work as advertised.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Mightyhandy
5 (9,999)

2020-11-07

Cumming

5 (9,999)
[This review was collected as part of a promotion.] Let me first say that I am a fan of all smart home products and this oven / stove really hit it out of the park. The app for it is so easy to use and I love being able to continue what I am doing and monitor the oven. We recently remodeled our kitchen and love the way the stove/ oven ended up looking in our kitchen. It really updated it and made it look so classy. My favorite feature the bread feature on the oven. I am a huge bread maker and we like to keep our home cold so finding a warm spot in our home can be hard but with this oven having a bread feature it makes bread rising an easy process. The air fryer feature has saved me so much time with cooking and has made my teenage kids enjoy cooking more too. It heats up super fast and cooks super fast. It has boosted my teenagers creativity in cooking as they are more eager to try more recipes now.
Jackson4
5 (9,999)

2020-10-05

CARENCRO

5 (9,999)
[This review was collected as part of a promotion.] This Samsung stove is absolutely gorgeous, inside and out. The color is black stainless steel. It looks amazing in my kitchen. First, the wifi function with an app. Let’s talk about that. You can preheat the oven from your app and it will be hot and ready with an app push notification when ready for use. Also you can monitor your cooking times with the Samsung SmartThings app. Oh and if you have a Samsung Television, that notification pops up on your TV. So cool. Another feature, Air-Fry. You can air fry from your oven. Imagine that. You do not need a separate device to clutter your kitchen. The air fry chicken comes out golden brown and tastes deliciously good. Now as far as setting the ovens, or the time or turning on the stove- it is super simple. The dials are also smart. The smart dials remember cooking patterns and cook accordingly. This is stove is genius.
smrtgrl
5 (9,999)

2020-10-23

5 (9,999)
[This review was collected as part of a promotion.] we recently upgraded from a coil stove to this and opted for the double oven. by far the best feature for me is how fast it heats up. i also like how there is a thermometer that can stay in the oven and be checked from the outside without having to open the oven. the favorites feature is helpful in saving settings for frequent oven uses such as frozen pizza. looking. forward to see what i can make with this new stove.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
disillusioned
1 (9,999)

2024-04-17

1 (9,999)
I bought this appliance in December 2023 after carefully shopping and looking at all my options. I chose this one because of the double oven feature. I had read that some reviewers had a very frustrating experience when the oven or  the stove top stopped working within the first year. I took this with a grain of salt, thinking they had been really unlucky. Turns out my range stopped working one day, out of the blue, after 4 months only!!! Both the stovetop and the heating element in the oven. Samsung sent a technician one week later (I have a family of 3 kids!). He changed the board. It still doesn't work!!! So Samsung wants to change another part now, on a 4-month old range!!!! It will likely be another week. But now, who would trust this appliance to work for even a year?!? Not me!!! I'm so discouraged... I should have trusted the reviews. When it worked, the features were pretty good, but I have to say that the stove top only has set points on the dial. When we try to make eggs or crepes, none of the settings are adequate. 3 or 4 are not strong enough, 5 is too strong. It doesn't allow for middle points. Also, when making crepes, it doesn't maintain a constant temperature! We end up having to bring it up and down, super annoying and it doesn't yield good results. My two previous induction ranges were far more reliable! The fact that there is only one large element is also a disappointment; I thought it would be fine, but with usage it's an annoyance. I would rank it a 3 stars because it id very expensive for flashy features. Since it hasn't lasted us 4 months, I would give it a zero...
Helpful?
Originally posted on 30" 6.3 cu. Ft. Smart Electric Slide-in True Convection Range with Air Fry(NE63T8751SS_AC)

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-05-07

Samsung Support Team

Hello, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/).

Drizzle
5 (9,999)

2020-10-25

Arlington, VA

5 (9,999)
[This review was collected as part of a promotion.] when the controller on my old oven went out, i decided to get the latest samsung model to match my dishwasher. the performance and technology incorporated into this is light years ahead of what i previously had. it took 2 minutes to set up and is very intuitive. preheats in about 1/2 the time of the old oven, as well. gorgeous product. note: i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
GGJR
5 (9,999)

2022-01-19

New Mexico

5 (9,999)
[This review was collected as part of a promotion.] This range is absolutely beautiful in my newly remodeled kitchen! The features are amazing as well. The only complaint about the Air Fryer mode is that it takes longer than what we are used to. We owned a small phillips air fryer and got used to how quick it would cook. This range's air fryer tends to take longer and so we are still adjusting. Other than that, it will not disappoint you. Easy to use as well.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Keiibee3
5 (9,999)

2020-10-23

Douglasville

5 (9,999)
[This review was collected as part of a promotion.] I received my new range one week ago and I am beyond impressed. There are a ton of features that make the cooking experience very enjoyable. My favorites include the air fry and convection settings that cooked my week night dinners with efficiency that I’ve never experienced on a range like this before. Its not very noisy however the sound settings for the timer could stand to be louder. The back lit stove top knobs are great for cooking in a low light setting. It’s sleek innovative design makes it fit right into my kitchen with ease. Baking had been more enjoyable because of the convection setting and dual door. Baking dessert and a casserole for dinner is great because I can control the time the oven goes on and off, keeps warm, or how hot it is all from my phone with the built in technology. The sleek glass stove top is stunning. The warming center is the best feature of all.
Jodie
5 (9,999)

2021-04-19

San Jose, CA

5 (9,999)
[This review was collected as part of a promotion.] i love the dual oven range, it is so easy to clean, and compared to the old one i prefer the knobs to be in the front for easier access. it's great especially for older adults using it and we're not concerned of accidentally burning ourselves. the dual oven is also perfect for smaller items or bigger ones and cooking at different temperatures. i highly recommend it investing in good quality products.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Paul
5 (9,999)

2020-12-17

5 (9,999)
[This review was collected as part of a promotion.] this stove is everything we expected and more. the double oven is something we had in our previous house and wanted it in the new stove but did not have the space for wall ovens. the first thing we noticed was how fast the burners hear up compared to our old stove. additionally, the app integration is fantastic. we cannot wait to use it to its full potential. i highly recommend this product.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Dexter
5 (9,999)

2020-12-09

Chicago, IL

5 (9,999)
[This review was collected as part of a promotion.] this is an amazing and versatile range. it does everything but prepare the food for cooking. it is sleek, attractive and high-tech. i bought it as a suite of appliances and they add a touch of class to my kitchen. the black stainless is actually dark granite and very attractive. for full disclosure, i will receive compensation for this review, but my rating is truthful and enthusiastic.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
AlwaysASavvySaver
5 (9,999)

2020-09-24

Fall River

5 (9,999)
[This review was collected as part of a promotion.] My Samsung Flex Duo slide in electric range is absolutely beautiful. I love how the front knobs that are easy to turn have a blue light when on. The easy to turn knobs are on the front and not in the way when using the range. I especially like the Flex Duo ability to use the oven as a whole or as two separate ovens. I am enjoying the convection oven and how quickly it heats and how evenly it bakes. I have also taken advantage of the app to do my preheating and like that I can choose for the oven to turn off when the baking time is over or I can extend the time. The glass cooktop, although intimidating to clean, did so with ease when I followed the manufacturers directions and suggestions for cleaners. I like how I am able to keep food warm on the fifth burner, a warming burner and have taken advantage of the quick boil capabilities as well. My family and guests have been impressed as well.
Stormi
5 (9,999)

2020-12-01

5 (9,999)
[This review was collected as part of a promotion.] this range has so many features to love, but the true test was preparing the thanksgiving meal. the convection roast option is amazing. we never had a more perfect-looking, juicy turkey than we did this year. the wifi also comes in handy if you forgot to turn the stove off. i would definitely recommend this range. i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
KTodd
5 (9,999)

2021-03-09

5 (9,999)
[This review was collected as part of a promotion.] the only complaint we have is it took months to get delivered - the stove itself is stunning and has been quite the workhorse for us. i read several complaints about it being hard to install the piece to covert to double oven, but we haven't had any problems with ours and are totally in love with the dual option, while not losing the larger single oven option for every day use.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2020-11-20

5 (9,999)
[This review was collected as part of a promotion.] Our new stove/oven arrived today! So excited! It has a sleek modern look and the functions are very user friendly considering the multi-options offered. The stove top is 4 burners and a warming center - the front burners have multiple sizes to fit all you pots/pan sizes and some burners offer a quick boil. The oven is a dual door oven and is a convection oven and has an air fry option. When baking in both ovens at the same time, there is no transfer of smell from one meal to the other and both ovens held their heat individually. One of my favorite features is that it has the option of having both ovens turn off after cook time is completed - oh and when the oven has preheated it plays a cute melody. This is a smart appliance and has the ability to connect to your smart phone and other smart devices that you own, allowing convenient access. I give this appliance a 5 star rating and highly recommend it to others.
Bree
5 (9,999)

2022-06-28

Kansas

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this slide in range! I love that I have two separate compartments to cook in and I can use the oven as one or two! The top glass stove is easy to clean and cooks nicely. The turn dial for the oven is a breeze to use. I love that the button can be turned on lock mode so my kids can’t turn the oven on. I can’t think of anything I don’t love about this oven!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
J Jaeg
1 (9,999)

2021-03-08

1 (9,999)
I have had this range for 5 whole days and have managed to turn the burners on 4 times without meaning to. If I lean over the stove to use the microwave or get something from a cupboard, my body bumps the burner dials and turns them on. Thankfully, I have noticed this happen each time. This is extremely dangerous and should be recalled before someone’s house burns down!
Helpful?

Features

5 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

3 (9,999)
ladym
5 (9,999)

2020-12-08

Knoxville, TN

5 (9,999)
[This review was collected as part of a promotion.] i just had this delivered yesterday. it is beautiful. i upgraded to a slide in this time. the oven doors are not heavy like some others. the glass top is really nice. the controls are really easy to control and bright. the heat on the stove top is great. i haven't used the oven yet but can't wait to start baking. i am really happy with this slide in range.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Laurie 95183
Incentivised review Rewarded for feedback, but gave honest & objective review.
1 (9,999)

2023-11-24

1 (9,999)
Bought brand new and within a year the element light stays permanently on and the oven one side is hotter then the other so I need to rotate my good. We bought all new appliances with all but one being Samsung and everything Samsung we had to replace all within 3-5 years. Still have our fridge that is not Samsung, absolutely no issues and going on 8 years.
Response from Samsung:
2023-11-28

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

KShelley
1 (9,999)

2021-02-11

Hayward, CA

1 (9,999)
I purchased this range for my new kitchen remodel. Within 3 weeks the bottom oven stopped working altogether and the AirFryer never worked at all. Repair person said "it has multiple broken components and needs a new Mother Board." A 3 week old range should not have so many broken and defective parts. Do not be swayed by the bells and whistles!

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-02-12

Samsung Care

I'm saddened to hear this about your range. Your opinion matters to us and we want to see your unit fixed in a timely manner. If there is anything we can do to help expedite the repair or if you have any questions. Please contact us at your earliest convenience. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142960141

DTH44
5 (9,999)

2020-10-13

WAUPUN

5 (9,999)
[This review was collected as part of a promotion.] I received this stove in perfect condition and a great crew to deliver it. I immediately put it to the test and was greatly surprised at the perfect results in bake mode. I have since tested the air fry option along with the stove and do not have one complaint. Great color and I love the blue lights around the stove knobs. Easy to clean too!
brttny2004
5 (9,999)

2020-11-28

5 (9,999)
[This review was collected as part of a promotion.] my samsung flex duo range arrived just in time for thanksgiving. the flex duo oven allowed me to cook four sides at two different temperatures! i have used the air fryer daily and works great. i love the large triple ring burner. it heats up skillets way faster than my old range. i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Fv0007
1 (9,999)

2024-07-20

1 (9,999)
Knobs dont lock. Liked the microwave except that knobs can accidentally be moved and burners turned on fairly easily which can be a fire hazard. Kids kept accidentally doing this and burned the vinly cover we bought separately. Microwave installers just had the same issue and kept burning their hands as they were installing oven over the range.

Features

3 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-07-22

SEA Care

Hi there, We understand how important it is to ensure your safety. Let's get the information you need to have peace of mind. The link below will guide you in making sure you have peace of mind when using the range, and you can contact our Parts team if you need replacement knobs. Samsung Range knobs may be activated by inadvertent push and turn: https://www.samsung.com/us/support/troubleshooting/TSG01203557/ Should you need more assistance with the range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147358179) to help our team pull up your information when you message us. Have a great day, -Ernest-

Sunnymommy4
5 (9,999)

2021-09-27

Land O Lakes, FL

5 (9,999)
[This review was collected as part of a promotion.] I did a lot of research & am very glad that I went with this oven! Went from a wall oven to this style in order to make more counter top space. I love that you can treat this oven as a double oven OR a large single oven. The top oven heats up very fast! I love the cooktop and having 5 burners. Love having the 3 different burner size options.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-10-08

Samsung Care

That's awesome you are happy with your purchase. Thank you for your review. ^Pat

Flexduwow
5 (9,999)

2021-01-07

5 (9,999)
[This review was collected as part of a promotion.] very excited about our new flex duo range. compared with our last range that was as basic as it gets, the flexduo has so many advanced features that make cooking a real treat. built-in thermometer, multiple cooking zones and 5 burners! really glad we made this purchase. i received compensation for this review but the review is my own
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Monil
3 (9,999)

2023-12-05

Miami, FL

3 (9,999)
I wanted a stove with the controls on the front for better convenience, but after almost 6 months of use, I discovered that the system is very dangerous, the knob turns with just a simple touch and several times I almost burned myself, because of that . Think twice before purchasing this model, I am really disappointed with this product.

Features

3 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2023-12-07

Samsung Care

We know the feeling of owning an appliance that turns on with a simple touch, Monil. We're here to help. The link below explains what to do when range knobs turn on too quickly. It also contains other links to cooktop knob covers for reference. Range knobs accidentally turn on the cooktop too easily: https://www.samsung.com/us/support/troubleshooting/TSG01203557/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146608167) to help our team pull up your information when you message us. Thank you. -Angelica

BLett
5 (9,999)

2023-01-17

Denver, Colorado

5 (9,999)
[This review was collected as part of a promotion.] Because of COVID delays we had to wait for this oven for a few months, but it was well worth the wait. The oven of this range allowed for baking Christmas cookies to perfection even though each kind required different temperature settings. I had never been able to do anything like that previously, what a great time saver. Love it.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Dave d
5 (9,999)

2020-11-07

Brenham, TX

5 (9,999)
[This review was collected as part of a promotion.] i received compensation for this review but the review is my own. fantastic flexibility with 2 oven spaces or one great big one for your large turkey dinner when the whole family comes by. multiple sized burners makes cooking various sized pots and pans very easy. plus wifi capability enables you to pre-heat oven before you get home!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
KT1254
5 (9,999)

2021-11-10

Cleveland, OH

5 (9,999)
[This review was collected as part of a promotion.] I've been looking for a double oven that had the option of using it as one big oven as well. This one will not disappoint. It's an attractive design in stainless steel which accents our gray and white kitchen perfectly. In addition to conventional baking, the oven offers convection as well as air fryer capabilities. Perfection!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-02-16

samsungcare

Thanks for purchasing Samsung! You won't be disappointed. ^Pat

Dlammay
2 (9,999)

2023-09-06

Kailua HI

2 (9,999)
[This review was collected as part of a promotion.] Overall all the range functionality is good. It runs a bit hotter than I am accustomed to but works good. That said DO NOT by the black stainless - it is a rip off and starts to peal after a few months. The knobs are also not good on this product, they can't withstand the heat and started looking very worn after only a few months

Features

3 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-09-12

Samsung Care

Greetings, We appreciate you sharing your honest feedback about the range, and we know that we all want to maintain the appearance of our appliances. Let us give you some tips. Please see the link below for the steps if the cooktop is peeling or damaged. Click all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001943/ You can also watch the video at the link below for more cleaning tips. https://www.youtube.com/watch?v=pCLkUo4ns6w Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146276065, which will help our team pull up your information. ^Rainly

Janice
5 (9,999)

2021-09-17

Winston Salem NC

5 (9,999)
[This review was collected as part of a promotion.] I received my range about 2 weeks ago and I love all the features. The double oven that can be converted to full oven was the feature I bought it for. We cook almost every night and I have utilized the double oven feature so many times already. My meals are cooking beautifully. I can't wait for the rest of the kitchen remodel
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
CooksAlot
4 (9,999)

2021-02-25

Minnesota

4 (9,999)
[This review was collected as part of a promotion.] I really like all the extras this range has. From the option to use the small upper oven, both ovens, or open it up to use the big oven, to the capability of air frying. It's a great range! My only issue/complaint is that while you can lock the oven, you can't lock the range knobs, and they easily turn on, just by bumping them.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Avarko
3 (9,999)

2020-12-29

3 (9,999)
bought this range for thanksgiving and it started glitching in les than 3 weeks since newly installed. sensor screen isnt as responsive as when was new and one of the blue o ring backlight on the stovetop knob isnt working anymore. on top of that, serial number plate is either missing or hard to find (need to remove the range)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2020-12-31

Samsung Care

Maybe we could be better to assist you with our Social Media team. Please feel free to contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1142796629

Matt
5 (9,999)

2020-12-31

Raleigh, North Carolina

5 (9,999)
[This review was collected as part of a promotion.] after receiving this oven, i was very impressed with the features and how well this oven works. it preheats very fast and with all the options that come with it (to many to list) it makes for a very controllable tool. i could not be happier with this purchase! i received compensation for this review but the review is my own

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
imintman
5 (9,999)

2023-05-09

Central Texas

5 (9,999)
This is an incredible appliance! Delivery was smooth but make sure the delivery staff know the type of 240V plug you have. Cooking is a breeze and it does everything as advertised! We highly recommend this range for the multiple cooking styles modern cooks are trying out! Hope this is of use to your future customers.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
JayJ
5 (9,999)

2022-06-28

Ann Arbor, MI

5 (9,999)
[This review was collected as part of a promotion.] It looks beautiful as well as has many great features such as an air fry option with the split oven, wifi feature, etc. The only complaint that I have is the letters (small/middle/large) on the switch knobs are hard to read since the letter color is too similar to the knob color. Other than that, I like this range!
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
seau55
5 (9,999)

2020-09-09

Lake Worth, FL

5 (9,999)
looks great and will look even better once the back splash comes in and installed. cooks very even in single and double mode. fan stays on to cool off electronics after using the stove. really isn't that loud. everything about it is top notch with the exception that it only has 2.4ghz for wifi and not 5ghz
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Cgarland21
5 (9,999)

2020-10-15

Mechanicsville

5 (9,999)
[This review was collected as part of a promotion.] I wanted to really put this oven through its paces before writing a review. First off, the black stainless steel is beautiful. It does not show a single fingerprint and with a 2 yr running around thats extremely important. The feature takes a couple once overs to fully utilize all the different modes and settings. The cooktop provides a great variety of pot and pan sizes and the express cook is perfect for those quick boils during lunch. Inside the oven, the duo door feature is great on sundays to allow multiple food items heat up at once allowing for maximum football viewing time! The internal air fryer is a nice touch and allowed us to clear off our counter from that big clunky air fryer unit. I immediately hooked up to the wifi and being a samsung device user smart things was already builtin for easy control of the oven settings. Nothing like being able to preheat the oven from my man cave! I cant recommend this oven enough but its absolutely perfect for any size family!
rmmm
5 (9,999)

2020-11-01

5 (9,999)
[This review was collected as part of a promotion.] should have gotten this two years ago instead of the ge. works well. the surface is very slick. it's easy to tell which burner is hot. it was hard to find the serial number! (hint: it's above the oven door and below the controls) “i received compensation for this review but the review is my own”.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
UseToLoveToBake
1 (9,999)

2022-01-07

Spokane, Washington

1 (9,999)
[This review was collected as part of a promotion.] When arrived it burned everything, adjusted temperature top oven is okay bottom oven temperature is low by 25 degrees. Repair person could not fix. Have owned for over 6 months still hate baking with it, and I used to LOVE to bake! Burner surface is always dusty and doesn’t clean up after spills.

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-01-12

Samsungcare

Hello, we regret to see that you had this problem with your unit and we would like to see how we could assist. Please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144070619) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay

Brew
5 (9,999)

2023-09-08

Dayton, ohio

5 (9,999)
[This review was collected as part of a promotion.] I’ve had this range for six months now and I love it. It took me a minute to get used to it because the controls are different than my 20 year old range that this replaced, but now that I’m used to it it’s great. I’ve never had a convection oven, and it makes great baked goods, as well as meats
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ladymac
5 (9,999)

2021-03-01

5 (9,999)
[This review was collected as part of a promotion.] i love all of the features of this range! it is the best range i've ever owned. the flexibility of the dual ovens is perfect for our family. so many extra features too! we had to wait a while for our, but it was worth it! “i received compensation for this review but the review is my own”.*
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lilfude
1 (9,999)

2021-05-27

1 (9,999)
Stove arrived. Bottom oven won't open. While waiting for a replacement of course I used the stove. Almost impossible to keep cook top clean. Small rubber strip on top before knobs collects fuss from cleaning cloth. Have canceled replacement. Can't wait to get this range out of my kitchen.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-06-09

Operations

Hi Lilfude, we're sorry to hear you're having issues with the service process. We have forwarded your contact information to our Customer Service team, who will be in touch with you shortly. Thanks for bringing this to our attention.

Trish
5 (9,999)

2021-01-23

Cartersville, GA

5 (9,999)
[This review was collected as part of a promotion.] i love this range! cooktop heats quickly. love the option of having 2 separate ovens for cooking at the holidays. i also love being able to preheat and check on the cooking timer from my phone. love samsung! i received compensation for this review but the review is my own.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Adrian
5 (9,999)

2023-09-18

Sunbury, Oh

5 (9,999)
[This review was collected as part of a promotion.] Purchased about 3 months ago to replace a really stove. Heard a lot about convection cooking but new nothing. There is a learning curve. Hose does not heat like with the old one which is nice. Knows on front are sensitive and will turn on if bumped. Like the way it cooks.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Jeff
1 (9,999)

2022-04-05

Clarksville, TN

1 (9,999)
the cooktop retains too much heat, so things boil over or burn easily. the “dual” zone ovens create tempetrure zones that must be within a certain defree of each other. so if youbeant to slow roast at 280 degrees, and cook something else at 450 degrees, it wont let you.

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-04-11

Samsung Care

Hi Jeff, Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have shared below links that may help with your concerns with the range. https://www.samsung.com/us/support/troubleshooting/TSG01001944/ https://www.samsung.com/us/support/answer/ANS00061025/ https://www.samsung.com/us/support/troubleshooting/TSG01204529/ I have also shared the user manual link below. Please access the link and turn to pages 35 - 36 for twin mode temperature setting ranges. https://downloadcenter.samsung.com/content/UM/202107/20210716111032090/NE63T8751_AA_DG68-01208A-05_EN-MES-CFR_210702.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144392342 Leo

Ilaamsungowner
5 (9,999)

2021-11-01

Saint Louis

5 (9,999)
[This review was collected as part of a promotion.] We wanted to downsize number of items on the counter and decided to purchase the oven with air fryer! We were very nervous if it would function as shown but it did! We love this oven! All the additional features are bonus! You will not be disappointed with this purchase
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2021-11-19

samsungcare

Thank you for the review. We appreciate the recommendation! ^Pat

princess122
5 (9,999)

2020-10-23

DECATUR

5 (9,999)
[This review was collected as part of a promotion.] In the midst of a total home rehad, this black stainless steel duo range showed up to our door. We finally got a chance to use the air fryer on Football Sunday for wings and fries and this beauty didn't disappoint. Pictures coming soon after we clean up the dust.
Char
2 (9,999)

2022-08-27

Austin, TX

2 (9,999)
the slightest touch of the knobs for the stove top turns it on. we have had several close calls but today actual had a fire. my husband was bringing in groceries and put them on the stove top. i can into the kitchen smelling smoke. brunt right through bag.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-03-30

Customer Care

Greetings, Thank you for letting us know about the knobs on the range, Char. Our top priority is always your safety. The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details. Range knobs accidentally turn on the cooktop too easily: https://www.samsung.com/us/support/troubleshooting/TSG01203557/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145617373, to help our team pull up your information. Have a great day! ^Chrystel

France22391
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

5 (9,999)
What I like most about this oven is the WiFi and voice command control. This allows me to do something other than monitor the cooking of my food. I could turn on the oven to raise the temperature before I even got home! I really like it and recommend it.
I recommended this product.
Kim L
5 (9,999)

2022-11-07

Detroit, MI

5 (9,999)
[This review was collected as part of a promotion.] We've had our range for a few months now, and couldn't be happier. Love the built-in air fry capability, which means we don't have to have a separate countertop appliance, and also love the dual ovens which allow us to prep more than one dish at a time.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
TonyB
5 (9,999)

2020-10-15

Derby, CT

5 (9,999)
[This review was collected as part of a promotion.] the controls are easy to set and the double oven is extremely convenient when entertaining and preparing different dishes at different temps. air fryer tray is great for preparing large batches at a time. once we receive the backsplash it finish look.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Angelo
5 (9,999)

2020-10-25

Huntersville, NC

5 (9,999)
[This review was collected as part of a promotion.] we are very happy with our new range. it was delivered and installed a few weeks back and so far are very pleased with the ranges functionality and appearance. it is a looker! it was the perfect addition to our kitchen remodel and we are very happy!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

User manual & downloads

User Manual

15.46 MB

Oct 23. 2023

ENGLISH

Download

User Manual

15.47 MB

Oct 23. 2023

FRENCH

Download

Installation Guide (Installation manual)

ver 1.0 | 7.31 MB

Jan 04. 2023

ENGLISH, FRENCH
Download
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