Bespoke Jet Spray spinning sweeper
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Specifications
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BESPOKE Jet (VS20A95****) Spray spinning sweeper
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Brush Kit (Spray Spinning Sweeper, Multi-use wet pad 2 pcs, Single-use wet pad 10pcs, Attachable pad 2pcs)
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Black
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1 EA
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325x360x78 mm
Reviews
Bespoke Jet Spray spinning sweeper
- Most customers report the spray mechanism fails immediately or stops working after minimal use despite troubleshooting efforts
- Reviewers note plastic housing and mop head components crack or break after only light use
- Many describe feeling abandoned by unresponsive support and warranty denials
- A few customers report the attachment works well on luxury vinyl or tiled floors once air is purged
- Overall, customers express deep dissatisfaction and are moving away from the brand due to defects and poor support
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
30 Reviews
2023-05-09
Chicago
Samsung Customer Care
Greetings, We want to assist you with your vacuum accessory getting repaired. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1800-SAMSUNG) Please provide us with this reference number, 1145781353, to help our team pull up your information when you message us. Have a great day. -John
2023-08-22
2024-02-29
Atlanta, GA
2024-08-26
Service clients Samsung
Bonjour Aphext78, Nous vous remercions d’avoir partagé votre avis. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ Retrouvez les nouveautés de l'année sur notre site Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2024-11-26
Pittsburgh, Pa
Samsung Care
Hi there, We understand how you feel regarding this sweeper. We are here to assist you. We would like to speak to you directly to gather more information such as the model number of your vacuum and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147762778), to help our team pull up your information. Have a great day! ^Rodel
2023-12-20
Samsung Care
Hello, We understand how disappointing it is when an accessory breaks with light usage. You may contact us via our Support Channels below to speak with a live representative to better assist you with what transpires with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica
2024-08-26
California
SEA Care
Hello there, We know the convenience of having a working appliance at home. We are here to help. We'd be delighted to speak with you directly to provide assistance and discuss what options we can provide. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147479654) to help our team pull up your information when you message us. Thank you. -Kimberly
2022-07-14
2025-06-18
SEA Care
Hi there, We are saddened that your vacuum accessory broke. Let us help you out. Should the time come that you want to purchase a replacement for your vacuum's accessory, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149661094, to help our team locate your information when you message us. Have a great day. -John
2025-04-07
Poland
Samsung Care
Hi Ella, We can feel your frustration regarding this sweeper. We are here to help you in any way possible. We appreciate your efforts in working with this sweeper and we are glad that you are able to make the adjustments needed. Should you need support in the future, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148756027), and it will help our team pull up your information. ^Rodel
2026-01-02
Lancashire
2023-05-31
Paris
service clients Samsung
Bonjour Bozedenivo, Nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation : https://www.samsung.com/fr/support/contact/ Nous restons à disposition via téléphone ou LiveChat. Alex, service clients Samsung
2023-01-09
Bowling Green, KY
Samsung Care
Hi Emilee, Thank you for choosing Samsung for your vacuum accessory needs. We're saddened that you no longer have the accessory and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. ^Charles
2023-07-16
Connecticut
2025-08-31
Service clients Samsung
Bonjour Samsev, Nous vous remercions d’avoir partagé votre avis. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ N'hésitez pas à visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2022-08-13
The Netherlands
Samsung Care
Hi Kenneth. Thank you for your review. We would love the opportunity to speak with you about this concern regarding your spray spinning sweeper to determine how we can best assist you with this. Please reach out to us directly on the following options. 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide them with this number (1144963153) to help our team pull up your information. Have a great day. ^Camille
2026-01-18
Service clients Samsung
Bonjour Nemo2630, Merci infiniment pour vos retours positifs sur notre Double serpillère motorisée Spray! Nous sommes ravis de savoir que vous appréciez ses fonctionnalités. Nous vous recommandons de visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2022-08-06
Denver, CO
Samsung Care
Hi, benjamink. Thank you for your review. We would love the opportunity to speak with you about this concern regarding your spray spinning sweeper to determine how we can best assist you with this. Please reach out to us directly on the following options. 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide them with this number (1144965953) to help our team pull up your information. Have a great day. ^Camille
2023-02-11
Samsung Care
Hello DAS62, We want to inquire more about what happened with the Spray Spinning Sweeper of your Samsung vacuum. You may contact us via our Support Channels below to speak with a live representative to better assist you. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you! -Angelica
2022-10-30
Dubai
Samsung Care
Hi Souran, Thank you for sending this review; we needed to hear. It would be awesome if you could give us just a few more details, and we would like to see how we could assist. The below link is the user manual for the compatible vacuum of your model. Turn page 12 (Spray Spinning Sweeper), page 16 (Power - Bullet #3), pages 19 and 23 (Spray Spinning Sweeper), page 26 (Appendix - Note -bullet #3,4,5,6,7), page 27 (Note - Bullet #6), page 28 (Appendix - Bullet #4,5), page 29 (Maintenance - Note - Bullet #1), and page 30 (Troubleshooting - The Spray Spinning Sweeper does not spray water) for reference: https://downloadcenter.samsung.com/content/UM/202209/20220928113718458/O_VS9500_UM_AA_DJ68-00859E-03_FULL.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145104860), which will help our team pull up your information. Have a great day. Melardo
2024-04-20
delaware
SEA Care
Karthik, we understand how disappointing it can be when the spinning sweeper stops working. We would appreciate it if you could give us just a few more details so we can see how we can best assist you Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147068359) to help our team pull up your information. Have a great day. ^Camille
2023-11-21
SEA Care
Jeppe, sharing your review about the Samsung Jet Spray spinning sweeper matters. We want to know more about this to determine the best way to help. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146555436) to help our team pull up your information. Have a great day. ^Camille
2022-10-22
Kissimmee, FL
Samsung Care
Hi Antoinette, Thanks for dropping your review about your Samsung Jet Spray Spinning Sweeper. It would be awesome if you could give us just a few more details, and we would like to see how we could assist. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145110566), which will help our team pull up your information. Have a great day. Melardo
2025-07-05
Australia
SEA CARE
We understand how deeply disappointing to experience something like this. Let's get you the help you need, MacPiper. I have shared the user manual for the compatible vacuum model for this Jet Spray Spinning Sweeper. Kindly turn to page 27 to learn more about the Spar Spinning Sweeper. Read page 35 for the troubleshooting. User manual (VS28C97****): https://downloadcenter.samsung.com/content/UM/202502/20250213202717080/O_DJ68-00900G-07_IB_VS9700_AA_EN_250206.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149878111, to help our team pull up your information. Have a great day! Chrystel
2025-01-08
Service clients Samsung
Bonjour CaroCaroline, Nous sommes ravis que notre Double serpillère motorisée Spray vous apporte entière satisfaction, merci pour votre retour ! Nous vous recommandons de visiter notre site pour découvrir les dernières nouveautés et compléter votre écosystème Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2023-09-29
Bergenfield NJ
Samsung Customer Care
Hi Shemaya, We understand how you feel about your recent purchase. We want to speak with you directly to provide support on your spinning sweeper. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146355002) to help our team pull up your information when you message us. Have a great day. -John
2022-12-27
Thun Switzerland
Samsung Care
We know a working vacuum accessory is needed for you to clean the house, Robin. Let's get the details you need. Whether you need to clean up a quick mess or remove some pesky dust from behind a table, your Jet Stick vacuum has the job covered. Please check these links for details. Use your Jet Stick's accessories. https://www.samsung.com/us/support/answer/ANS00085902/ Use the Wet Cycle on your Jet Stick https://www.samsung.com/us/support/answer/ANS00085903/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ctp/us When you message us, please provide us with this reference number (1145306033) to help our team pull up your information. Have a great day ^Camille
2026-06-06
London
2024-01-05
SEA Care
Hi there, We would love to assist you with your appliance. Kindly provide us with more details about the Spray Spinning Sweeper. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146710934) to help our team pull up your information. Have a great day, -Ernest-
2026-04-15
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