Bespoke Jet Spray spinning sweeper

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Specifications

  • BESPOKE Jet (VS20A95****) Spray spinning sweeper

  • Brush Kit (Spray Spinning Sweeper, Multi-use wet pad 2 pcs, Single-use wet pad 10pcs, Attachable pad 2pcs)

  • Black

  • 1 EA

  • 325x360x78 mm

Reviews

Bespoke Jet Spray spinning sweeper

2.2

Recommended by 14% of customers.

Write a review
5 stars 13%
4 stars 17%
3 stars 0%
2 stars 13%
1 stars 57%
Features 2.1
Performance 1.7
Design 2.6
Value 1.8
AI review summary
  • Most customers report the spray mechanism fails immediately or stops working after minimal use despite troubleshooting efforts
  • Reviewers note plastic housing and mop head components crack or break after only light use
  • Many describe feeling abandoned by unresponsive support and warranty denials
  • A few customers report the attachment works well on luxury vinyl or tiled floors once air is purged
  • Overall, customers express deep dissatisfaction and are moving away from the brand due to defects and poor support
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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30 Reviews

wheat04a
1 (9,999)

2023-05-09

Chicago

1 (9,999)
This worked great for a few months, then it stopped locking into place on my vacuum. I've only had it for a little over 6 months. I tried contacting support and the chat agent wasted my time for an hour. I called in and had my call dropped. When I finally got through, I was told there is no warranty for this and there is nothing they can do for me. Avoid this at all costs. After this experience I'm even contemplating dropping Samsung entirely. I spend thousands of dollars with them and to be told they can't help me is infuriating.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-05-16

Samsung Customer Care

Greetings, We want to assist you with your vacuum accessory getting repaired. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1800-SAMSUNG) Please provide us with this reference number, 1145781353, to help our team pull up your information when you message us. Have a great day. -John

Kaylie
5 (9,999)

2023-08-22

5 (9,999)
I bought this despite the bad reviews. And I am so glad I did. I feel like this works incredible for my luxury vinyl flooring. All the reviews saying it doesn’t spray had me nervous when I first started using it, and it wasn’t spraying. Upon reading the instructions, it clearly says that the first time using this tool, you have to prime it, and press the button several times. Once I did that it works just fine every single time I use it. I love it and can’t recommend this tool enough.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Yonge
5 (9,999)

2024-02-29

Atlanta, GA

5 (9,999)
Many people say in their reviews that the spray isn't working properly, but please check the following. First, make sure the water bottle is properly fitted together, both the bottom and top parts should be securely attached, and the surface should be flat when properly connected. Second, according to the manual, the spray may not come out well initially due to air pressure, so try pressing the button multiple times as instructed.
Aphext78
4 (9,999)

2024-08-26

4 (9,999)
Pratique pour le nettoyage du sol, vous remplissez le réservoir, une fois branché il suffit de démarrer l'aspirateur pour que les brosse tourne et avec un appuie sur +, l'eau sor de la buse malheureusement il n'est pas recommandé par Samsung de mettre autre chose que d'eau (c'est la que l'intérêt du produit est limité) et la vitesse de rotation n'est pas ajustable. Un bon accessoire mais qui doit être amélioré.
Response from Samsung:
2024-08-27

Service clients Samsung

Bonjour Aphext78, Nous vous remercions d’avoir partagé votre avis. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ Retrouvez les nouveautés de l'année sur notre site Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

Unknown
1 (9,999)

2024-11-26

Pittsburgh, Pa

1 (9,999)
Bought with my bespoke jet vacuum. Detects the attachment, but does not dispense water. Manual states that that repeated + presses will clear possible air in the line. It does not resolve after 5 minutes of + presses. Took tank out and ensured water comes from the bottom when plunger is depressed. Some online forums say a pin is needed but not explanation of where exactly to clear.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-11-27

Samsung Care

Hi there, We understand how you feel regarding this sweeper. We are here to assist you. We would like to speak to you directly to gather more information such as the model number of your vacuum and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147762778), to help our team pull up your information. Have a great day! ^Rodel

sweeperreviewer
1 (9,999)

2023-12-20

1 (9,999)
Broke after less than a year of light usage. Samsung doesn't do repairs for accessories so if your sweeper breaks, then you're out of luck! They had me send it out for repair and sent it back immediately after without doing anything. If you bought the Bespoke Jet for these attachments like I did, then you should return it soon and pick something else up.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-12-22

Samsung Care

Hello, We understand how disappointing it is when an accessory breaks with light usage. You may contact us via our Support Channels below to speak with a live representative to better assist you with what transpires with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

maf303
1 (9,999)

2024-08-26

California

1 (9,999)
This review is for a SAMSUNG Bespoke Jet Spray Spinning Sweeper Brush Vacuum Mopping Attachment. This attachment for the Bespoke Jet Cordless vacuum does not work. It refuses to spray. DO NOT BUY. I have troubleshot the product every way possible. Please contact me Samsung for more information. Thank you. https://www.youtube.com/shorts/RC3cACHmc5I

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-08-27

SEA Care

Hello there, We know the convenience of having a working appliance at home. We are here to help. We'd be delighted to speak with you directly to provide assistance and discuss what options we can provide. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147479654) to help our team pull up your information when you message us. Thank you. -Kimberly

apexpc
4 (9,999)

2022-07-14

4 (9,999)
we saw the spray spinning sweeper was finally available on the us website and ordered. received it today. initially though it didn't work. we could not get it to spray. we tried using it for over an hour and it would not spray. however, eventually, i guess all the air was out of it, and it began to spray. we are now happy with it.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
TalktoJay
2 (9,999)

2025-06-18

2 (9,999)
I purchased this in November 2024 and now in June 2025, it broke while I was using it. I didn’t notice until I finished cleaning. I received this item free as part of a promotion when I bought a vacuum. It’s been great up until today, June 18th. I’ve only used it 2-3 times a week, so I wasn’t expecting it. It does still work.
Response from Samsung:
2025-06-20

SEA Care

Hi there, We are saddened that your vacuum accessory broke. Let us help you out. Should the time come that you want to purchase a replacement for your vacuum's accessory, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149661094, to help our team locate your information when you message us. Have a great day. -John

Ella
2 (9,999)

2025-04-07

Poland

2 (9,999)
Hello All, I had similar issue with the sweeper - it didn’t spray water. Finally, I spend 10 minutes pressing the ‘+’ as it is written in the instructions. Nothing happened. I got frustrated and wanted to dismantled it, but only before doing it and I decide to put it upside down and press + couple more times. It worked

Features

4 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-04-10

Samsung Care

Hi Ella, We can feel your frustration regarding this sweeper. We are here to help you in any way possible. We appreciate your efforts in working with this sweeper and we are glad that you are able to make the adjustments needed. Should you need support in the future, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148756027), and it will help our team pull up your information. ^Rodel

LPJR
2 (9,999)

2026-01-02

Lancashire

2 (9,999)
I have a number of Samsung products and on the whole I have faired well with reliability. The mop head broke in use, plastic part snapped in a place where it should be more robust. Went to look at purchasing a replacement and was shocked by the price. At that cost the plastic should not be snapping.
Bozedenivo
1 (9,999)

2023-05-31

Paris

1 (9,999)
Je viens de recevoir la brosse mais la fonction spray ne marche pas... Pour ce prix la et vu que c'est l'argument de vente de cette brosse, c'est quand même très problématique. Sachant que j'ai bien respecter tout ce qui était écrit dans la notice ( appuyer plusieurs fois pour amorcer la pompe).
Response from Samsung:
2023-06-01

service clients Samsung

Bonjour Bozedenivo, Nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation : https://www.samsung.com/fr/support/contact/ Nous restons à disposition via téléphone ou LiveChat. Alex, service clients Samsung

Emilee
1 (9,999)

2023-01-09

Bowling Green, KY

1 (9,999)
Bought a few weeks ago, returned it the very next day. I was so excited for this product until I tried to use the spray option. Spray does NOT work!! Will attempt one more, and if that one doesnt work, then Ill just give up on Samsung spinmop.

Features

4 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2023-01-16

Samsung Care

Hi Emilee, Thank you for choosing Samsung for your vacuum accessory needs. We're saddened that you no longer have the accessory and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. ^Charles

Jackie B
5 (9,999)

2023-07-16

Connecticut

5 (9,999)
I purchased this despite tge bad reviews and I am so happy I did! It works great! It took maybe 5 minutes to prime it before the spray started to work. It works beautifully. Cleans my floors very well and it is fast and easy.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Samsev
4 (9,999)

2025-08-31

4 (9,999)
Fait bien le job, ne remplace pas la serpillière lors d'un gros ménage mais très bien au quotidien en dépannage. Dommage qu'on ne puisse pas ajouter du produit de nettoyage à l'eau dans le réservoir.
Response from Samsung:
2025-09-01

Service clients Samsung

Bonjour Samsev, Nous vous remercions d’avoir partagé votre avis. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ N'hésitez pas à visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung

Kenneth
1 (9,999)

2022-08-13

The Netherlands

1 (9,999)
recieved the second unit after the first one didn’t spray. second unit has the same issue. seems like there is a production quality issue with this spray unit. very dissapointing.

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-09-26

Samsung Care

Hi Kenneth. Thank you for your review. We would love the opportunity to speak with you about this concern regarding your spray spinning sweeper to determine how we can best assist you with this. Please reach out to us directly on the following options. 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide them with this number (1144963153) to help our team pull up your information. Have a great day. ^Camille

Nemo2630
4 (9,999)

2026-01-18

4 (9,999)
Accessoire facile a monter et a utiliser Le nettoyage du sol est facile avec les disques rotatifs imbibés de produit nettoyant Bon résultat sol propre sèche rapidement
Response from Samsung:
2026-01-19

Service clients Samsung

Bonjour Nemo2630, Merci infiniment pour vos retours positifs sur notre Double serpillère motorisée Spray! Nous sommes ravis de savoir que vous appréciez ses fonctionnalités. Nous vous recommandons de visiter notre site Samsung pour découvrir les nouveautés de cette année: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung

benjamink
2 (9,999)

2022-08-06

Denver, CO

2 (9,999)
i bought the samsung bespoke jet™ spray spinning sweeper, the pump shoots out all of the water in less than 6 seconds, cant control it, cant stop

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-09-27

Samsung Care

Hi, benjamink. Thank you for your review. We would love the opportunity to speak with you about this concern regarding your spray spinning sweeper to determine how we can best assist you with this. Please reach out to us directly on the following options. 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide them with this number (1144965953) to help our team pull up your information. Have a great day. ^Camille

DAS62
1 (9,999)

2023-02-11

1 (9,999)
Water does not come out of spray. Complete fail. Ihave purchase wet discs as well and they do not stay on velcro. Fall off almost immediately.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-02-16

Samsung Care

Hello DAS62, We want to inquire more about what happened with the Spray Spinning Sweeper of your Samsung vacuum. You may contact us via our Support Channels below to speak with a live representative to better assist you. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you! -Angelica

Souran
1 (9,999)

2022-10-30

Dubai

1 (9,999)
Bought internationally as samsung doesnt sell it in my country. The spraying mechanism does not work.. total waste of time and money.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-02

Samsung Care

Hi Souran, Thank you for sending this review; we needed to hear. It would be awesome if you could give us just a few more details, and we would like to see how we could assist. The below link is the user manual for the compatible vacuum of your model. Turn page 12 (Spray Spinning Sweeper), page 16 (Power - Bullet #3), pages 19 and 23 (Spray Spinning Sweeper), page 26 (Appendix - Note -bullet #3,4,5,6,7), page 27 (Note - Bullet #6), page 28 (Appendix - Bullet #4,5), page 29 (Maintenance - Note - Bullet #1), and page 30 (Troubleshooting - The Spray Spinning Sweeper does not spray water) for reference: https://downloadcenter.samsung.com/content/UM/202209/20220928113718458/O_VS9500_UM_AA_DJ68-00859E-03_FULL.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145104860), which will help our team pull up your information. Have a great day. Melardo

Karthik
1 (9,999)

2024-04-20

delaware

1 (9,999)
I bought this 6 months ago and it stopped working, warranty team claims that this wont be covered and asking to buy a new one.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-04-22

SEA Care

Karthik, we understand how disappointing it can be when the spinning sweeper stops working. We would appreciate it if you could give us just a few more details so we can see how we can best assist you Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147068359) to help our team pull up your information. Have a great day. ^Camille

Jeppe
1 (9,999)

2023-11-21

1 (9,999)
Spray doesn't work, seems to be a recurring issue based on reviews. How is this going through quality control?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-11-23

SEA Care

Jeppe, sharing your review about the Samsung Jet Spray spinning sweeper matters. We want to know more about this to determine the best way to help. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146555436) to help our team pull up your information. Have a great day. ^Camille

Antoinette
1 (9,999)

2022-10-22

Kissimmee, FL

1 (9,999)
I bought this two weeks ago and the spray doesn’t work, filled the water tank to the brim and doesn’t work.

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-04

Samsung Care

Hi Antoinette, Thanks for dropping your review about your Samsung Jet Spray Spinning Sweeper. It would be awesome if you could give us just a few more details, and we would like to see how we could assist. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145110566), which will help our team pull up your information. Have a great day. Melardo

MacPiper
1 (9,999)

2025-07-05

Australia

1 (9,999)
Had trouble getting the spray to work from new. Only worked twice. Cannot get it to work anymore

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-07-07

SEA CARE

We understand how deeply disappointing to experience something like this. Let's get you the help you need, MacPiper. I have shared the user manual for the compatible vacuum model for this Jet Spray Spinning Sweeper. Kindly turn to page 27 to learn more about the Spar Spinning Sweeper. Read page 35 for the troubleshooting. User manual (VS28C97****): https://downloadcenter.samsung.com/content/UM/202502/20250213202717080/O_DJ68-00900G-07_IB_VS9700_AA_EN_250206.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149878111, to help our team pull up your information. Have a great day! Chrystel

CaroCaroline
5 (9,999)

2025-01-08

5 (9,999)
Ravie de mon achat. Je l'utilise depuis 1 an et demi, je ne peux plus m'en passer !!!
Response from Samsung:
2025-01-13

Service clients Samsung

Bonjour CaroCaroline, Nous sommes ravis que notre Double serpillère motorisée Spray vous apporte entière satisfaction, merci pour votre retour ! Nous vous recommandons de visiter notre site pour découvrir les dernières nouveautés et compléter votre écosystème Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

Shemaya
1 (9,999)

2023-09-29

Bergenfield NJ

1 (9,999)
We bought this and it does not spray, its brand new and does not spay.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-10-02

Samsung Customer Care

Hi Shemaya, We understand how you feel about your recent purchase. We want to speak with you directly to provide support on your spinning sweeper. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146355002) to help our team pull up your information when you message us. Have a great day. -John

Robin
1 (9,999)

2022-12-27

Thun Switzerland

1 (9,999)
Bought it, tried it with water. Doesnt spray... Disappointing

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-01-03

Samsung Care

We know a working vacuum accessory is needed for you to clean the house, Robin. Let's get the details you need. Whether you need to clean up a quick mess or remove some pesky dust from behind a table, your Jet Stick vacuum has the job covered. Please check these links for details. Use your Jet Stick's accessories. https://www.samsung.com/us/support/answer/ANS00085902/ Use the Wet Cycle on your Jet Stick https://www.samsung.com/us/support/answer/ANS00085903/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ctp/us When you message us, please provide us with this reference number (1145306033) to help our team pull up your information. Have a great day ^Camille

Ana29
1 (9,999)

2026-06-06

London

1 (9,999)
Very poor quality, it broke after not even 6 months
DrWrapper
1 (9,999)

2024-01-05

1 (9,999)
Just setup for third use, Sprayer no longer works
Response from Samsung:
2024-01-08

SEA Care

Hi there, We would love to assist you with your appliance. Kindly provide us with more details about the Spray Spinning Sweeper. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146710934) to help our team pull up your information. Have a great day, -Ernest-

Dihshop
4 (9,999)

2026-04-15

4 (9,999)
It's funny because it looks like a dih so 4 stars.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

* Key features may different from Key Spec