Over the Range Microwave Auto Cook | 1.6 cu.ft.

Stainless Steel
ME16A4021AS/AC

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Over the Range Microwave Auto Cook | 1.6 cu.ft.

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Features

Powerful performance

Highlights

Auto Cook

Auto Cook

Cook delicious dishes without the need for recipes or guesswork to set the correct cooking time or power level.

1.6 cu. ft. Capacity

1.6 cu. ft. Capacity

Large capacity microwave to fit different sizes of meals and dishes.

Powerful ventilation system

Powerful ventilation system

300 cu. ft. per minute powerful suction capacity gets rid of steam, fumes and odours from the kitchen quickly.

Convenient cooking

Auto Cook

Simply enter the type of food and weight and let the auto cook feature determine the optimal cooking mode, time and temperature.

More space, more food

1.6 cu. ft. Capacity

The microwave with a large 1.6 cu. ft. capacity easily accommodates meals and dishes of various sizes.

Powerful suction

300CFM suction capacity

Ensure a more comfortable cooking environment with effective ventilation. The underside of the OTR features a Power Ventilation system that refreshes the air you breathe. Its 300 cu. ft. per minute suction capacity gets rid of steam, fumes and unpleasant odours quickly.

Powerful cooking

Microwave Power (1000W)

The microwave packs an outstanding output power of 1000W. It cooks quickly and evenly, which saves you time and energy. It also gives you added flexibility, as you can be sure that even large dishes are cooked thoroughly.

Saves on standby

ECO Mode

Conserves energy by turning off display when it’s not in use.

See more clearly

LED Display

Striking blue LED display adds clarity and style to your kitchen.

A matching kitchen

Pair the over-the-range microwave with other Samsung kitchen appliances for a consistent and stylish look in your kitchen.

How to measure

Specifications

  • Power Consumption (Microwave)

    1500 W

  • Power Source

    120 V, 60 Hz

  • Display Type

    LED (Ice Blue)

  • Net Dimension (WxHxD)

    759 x 419 x 384 mm (29.9 x 16.5 x 15.1 inches)

  • Power Level

    10

  • Output Power (Max)

    1000 W

  • Power Consumption (Microwave)

    1500 W

  • Power Source

    120 V, 60 Hz

  • Installation Type

    OTR

  • Colour (Door)

    STSS

  • Cavity Material

    Epoxy

  • Display Type

    LED (Ice Blue)

  • Control Type

    Membrane

  • Door Type

    Bar Handle (Flat Type)

  • Sensor Cook

    No

  • Defrost (Auto / Power / Sensor)

    Auto

  • Ventilation Power (CFM)

    300

  • Kitchen Timer

    Yes

  • Auto Cook

    Yes

  • Child Safety Lock

    Yes

  • Sound on/off

    No

  • 30 sec. Plus

    Yes

  • Auto Steam Cook

    No

  • Turntable On/Off

    No

  • Clock

    Yes

  • Eco Mode

    Yes

  • Quick Guide Label

    Yes

  • Net Dimension (WxHxD)

    759 x 419 x 384 mm (29.9 x 16.5 x 15.1 inches)

  • Cavity (WxHxD)

    19 5/16" x 9 5/8" x 14 3/8"

  • Net Dimensions (WxHxD)

    29 7/8" x 16 1/2" x 15 1/8"

  • Shipping (WxHxD)

    33 3/8" x 19 15/16" x 19 13/32"

  • Net Weight (kg)

    44.2 lb

  • Weight (Shipping)

    51.8 lb

  • Loading Quantity (20/40ft)

    124 / 264 (40ft HQ : 330)

  • WiFi Embedded

    No

  • Manufacturer / Importer

    Samsung Electronics Co., Ltd.

  • Product Origin

    Malaysia

  • Packing Case

    Eco (Kraft)

Reviews

Over the Range Microwave Auto Cook | 1.6 cu.ft.

4.1

Recommended by 76% of customers.

Write a review
5.0 61%
4.0 15%
3.0 7%
2.0 4%
1.0 13%
Features 4.3
Performance 4.3
Design 4.1
Value 4.2
AI Functionality 3.8
AI review summary
  • Customers consistently praise quick, even heating and reliable performance across daily cooking tasks.
  • Many appreciate the sleek stainless steel finish and how well it integrates with other appliances.
  • Several report the door handle breaks within months or a year of normal use.
  • Some note the black touchpad attracts fingerprints and vent positioning feels awkwardly placed.
  • Most customers find the microwave delivers solid performance and value despite durability concerns.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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161 Reviews

Sheetal123
3

2025-12-19

3
I bought my house last year and got all the appliances from samsung. It was the builder who installed samsung appliance. It looked beautiful but after one year the handle of microwave is broken, letter of samsung “A” is ripped and corner edge is also broken. I am not sure if samsung company is manufacturing low quality microwave.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

3

Performance

4

Design

3

Value

1
Response from Samsung:
2026-03-25

SECA CS

Hello Sheetal123, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Anonymous
5

2022-01-18

Adrian

5
[This review was collected as part of a promotion.] I am impressed with this microwave. Many different options to chose from on screen including a defrost option. I love the auto cook option and the stainless steel surface. I have the matching refrigerator which is nice to go with the microwave and now just to hey the stove! It is easy to clean and was an easy set up. It is easy to open and close and if I cook something and forget about it It beeps again to remind me. It also has an eco button which is the best part of thus microwave, it turns off the lights/time to conserve energy, I really appreciate Samsung's contribution to protecting the environment.
lgardn99
5

2022-02-09

Mesa

5
[This review was collected as part of a promotion.] We decided to switch out all of our kitchen appliances over this last year. This microwave is bigger, able to cook/reheat larger dishes, and is very user friendly. There are many features to choose between for practically anything you need to do. Since it is an over the stove microwave, it has a fan. The fan has different levels of power, and the light even has different levels of brightness. The color is beautiful, and looks great in our kitchen. My 9-year old can use this without any trouble. I would highly recommend this microwave to anyone looking at buying a new one.
H Rivers
4

2023-03-21

Valencia California

4
[This review was collected as part of a promotion.] The microwave works well, however it sometimes makes a strange buzzing sound, which is why I gave it 4 insteadof 5 stars. It doesn't affect performance. (Samsung sent a repair service under warranty but they could not replicate the issue. Samung is very responsive in these matters which is a definite plus) There are some features that are missing from my last microwave, but the design and price make up for that. I would definitely recommend this microwave to anyone tooking for a fairly basic unit that with a nice design that works well and can be found at a great price.
I recommended this product.
Originally posted on Samsung US

Features

4

Performance

4

Design

5

Value

5
DCardin1
4

2022-03-31

Howell

4
[This review was collected as part of a promotion.] Everything just works. That's the best part about this microwave. Food re-heats fast, vent moves the air off the stove quickly, though I wish it automatically kicked on and off. There aren't tons of fancy features that you'll spend years trying to master, it does what it was designed to do quite well, and doesn't attempt to replace 100 gadgets in the kitchen and fail at all of them. The only issue I've had with the microwave, is I would have really, super appreciated a printed user manual. But that's getting pretty nit-picky. Pretty much all appliances these days will send you online for a full user's manual. This didn't even come with a card to show you where the replaceable filter is though, which is minorly frustrating.
UsedToLoveSamsung
2

2026-01-13

Florida

2
[This review was collected as part of a promotion.] I have owned this microwave for one year and one month and the door handle has broken TWICE in that time. The features are fine and the performance is ok but two broken handles in that short time shows a lack of quality parts and/or poor construction. The first handle broke after nine months and warranty replaced it and that second handle lasted less than five months and SAMSUNG‘s warranty would not cover the replacement because it was one month past its one year mark. An appliance can be as good as you like, but if you can’t open the door, it’s of little use.
Originally posted on Samsung US

Features

4

Performance

4

Design

1

Value

1
Response from Samsung:
2026-01-13

SEA Care

Hi there, We understand how vital it is for your microwave to have a handle. Allow us to help you. Should you decide to buy a microwave handle, contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151826455 so our team can pull up your information when you message us. Have a great day. -John

UVSolar
5

2022-06-27

Houston TX

5
[This review was collected as part of a promotion.] I have been daily driving this microwave for about four months now and it gets the job done! I was looking for a microwave that was affordable and had a vent for my range. The fan has two modes, low and high, the fan is fairly loud but is to be expected for a vent hood. The black number pad is a fingerprint magnet so be expected to clean it often. The build is real solid, and the installation paperwork is very easy to follow. If you are looking for a simple affordable microwave without all of the bells and whistles, go ahead and get this microwave.
I recommended this product.
Originally posted on Samsung US

Features

3

Performance

5

Design

4

Value

5
Perry89
5

2022-01-21

Highland

5
[This review was collected as part of a promotion.] We love this microwave! First of all, it was super easy to install in my new kitchen. All the mounting hardware was included in the package, and I was able to install it myself. We love that it is a good size space and is big enough for anything we need to microwave. It works super well and heats up the food in a pinch. I love that there is a 30 second button I can click whenever I need to get food heated up quickly. I also use the popcorn button nearly every night. It's a great microwave that looks super good in the space and works well!
FlyingUnicorns
4

2022-02-03

Davidson

4
[This review was collected as part of a promotion.] Our microwave arrived safely packaged and was nicely set up by the delivery team. The color and aesthetic of the microwave is lovely and well positioned. The sensor buttons seem to set a specific time for cooking items such as potatoes instead of sending. This is not as effective in my opinion as the sensing ones. They do a 3.5-4 stars out of 5 job of cooking. Sometimes when I’m microwaving smaller potatoes it overcooks them. When I am reheating items I do keep a watch on the microwave. It seems to have preset times rather then "sensing" The microwave door and cooking I think is a little loud but nothing unbearable. I think the microwave is a good choice for the price range it is in. We have found our Samsung products to work well and be durable.
Mrezs
1

2025-01-02

1
Just like other people mentioned, it starts to fail as soon as the warranty is over. Ours turns on by itself when we close the door, forcing us to leave the door open all the time. It also overheats the food now. And from time to time, parts of the numbers in the panel go off. We called a technician to fix it, and it was almost the price of a new one, just for the problem to happen again 2 days later! Now I need to buy parts, meaning it will cost even more! Most stupid appliance I’ve ever purchased, very disappointed.
Helpful?

Features

3

Performance

2

Design

4

Value

1
Response from Samsung:
2025-01-16

Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for further assistance. We appreciate you being a loyal Samsung customer.

Smssm13
5

2022-01-07

Madisonville

5
[This review was collected as part of a promotion.] This Samsung microwave looks great and goes well with our current Samsung products. There are lots of different features to choose from and it heats up very well. It was very easy to install and took about 30 minutes total. It runs quiet and the door opens easy. Very easy to clean and the exhaust fan is also a nice feature. Very roomy inside for any size dish. Very easy to operate the kids love making their own food! I definitely recommend this Samsung microwave to anyone looking for a new product!
Astronaut
4

2023-01-17

MD

4
[This review was collected as part of a promotion.] I like everything about this stainless steel microwave except I wish the touch panel on the dark background was backlit because it can be difficult to operate in a dimly lit kitchen. This wasn't an issue with my previous microwave because it was white. The primary reason I selected this particular base model was because it was a perfect replacement for the 16.25" tall GE microwave that it replaced, which meant that no tiles were required to be moved from my tile backsplash.
I recommended this product.
Originally posted on Samsung US

Features

4

Performance

5

Design

5

Value

5
RBoyle
4

2023-01-04

Minneapolis

4
Despite following instructions the install was tricky. I'm. not sure one of the templates is correct. It came with a charcoal filter but install instructions are lacking. My least fav is the door; I just don't like how it closes. It feels like it should be much smoother. It seems counter top versions have a better door feel? Very happy with the eco feature to ramp down the standby energy use. Overall, I am very happy with this over the range microwave.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

4

Value

5
Linda
1

2025-02-12

Texas

1
Microwave just died. I had this microwave about four months in the box until we finally installed it in Jan. 2023. From the start it always made a high pitched squealing noise at the end of every cook cycle and it tripped my breaker about once a month. Since it was already installed above the range I wasn't able to send it back. In Jan of 2025 it started making a loud sputtering noise almost like a motor was going out (possibly on the turntable) I unplugged it for 24 hours and that did not help. The sound is much louder than normal and sounds "rough" like it is struggling. I keep this clean and do not spray anything in the microwave. The vents underneath are like brand new. My last microwave, a GE, lasted almost 12 years. Did I get a lemon or does this microwave have known issues?? When it cooks it still cooks evenly and fast. (so far)
Originally posted on Samsung US

Features

5

Performance

2

Design

4

Value

2
Response from Samsung:
2025-02-10

SEA Care

Hello Linda, We recognize how the noise coming from your microwave is making you feel. Allow us to assist you further. We recommend checking the link below, which includes steps to help know the noises your microwave is making. Click the embedded word for more details. Samsung microwave is making unusual noises https://www.samsung.com/us/support/troubleshooting/TSG01001968/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148375985) to help our team pull up your information when you message us. Thank you. -Kimberly

daise trust
5

2026-03-11

oak forest,il

5
[This review was collected as part of a promotion.] This 1.6 cu. ft. over-the-range microwave has been excellent so far. The capacity is perfect for larger plates and bowls, and it heats food quickly and evenly. I also like that it runs fairly quiet compared to other microwaves I’ve used. The auto cook features are convenient, the controls are easy to use, and the ventilation works well over the stove. Overall, it looks sleek in stainless steel and performs consistently every day.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
BarryK
4

2024-09-12

Boerne, Texas

4
We're very happy with this microwave. It has replaced a microwave/convection oven thatched of old age. We never figured out the convection part so this Samsung microwave will do us fine. Installation would have been better if the top template did not have a dotted line signifying the microwave. At first, I thought the dotted line was for the back and side walls and I drilled the holes incorrectly. All is good now.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Hateburntsmells
1

2023-08-06

Interlachen, Florida

1
I bought this microwave in September of last year. It was an okay microwave, nothing fancy but for the most part it warmed up the meals. However, it is an unusable block as something in it has burned. I've cleaned it multiple times but every time I try to use it, 15 seconds in and I'm smelling a burnt plastic-y smell. Would not recommend. Do they even have warranties because I can't find that information.
Originally posted on Samsung US

Features

1

Performance

1

Design

1

Value

1
Response from Samsung:
2023-08-09

Samsung Care

Greetings, We know that having a burnt smell in our appliances is alarming. Let us help you. Please feel free to get back to us via the following options below, as we look forward to helping you set up a visit with an authorized Samsung technician. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146128197, which will help our team pull up your information. ^Rainly

Ranlo
5

2024-07-16

5
[This review was collected as part of a promotion.] I bought this along with a Samsung stove and refrigerator. The microwave works great! Easy to use keyboard and the food is always cooked or heated thoroughly! I love the built in exhaust fan that flawlessly removes any smoke coming from the stove or oven. Easy to clean and program and the exterior light can be dimmed. I’m very happy with all of my Samsung products ( I also own 3 of their televisions, too)!
Originally posted on Samsung US
DaveS
5

2025-02-19

Virginia Beach, VA

5
[This review was collected as part of a promotion.] We purchased this microwave along with a matching electric oven as we gradually convert our appliances to stainless steel. The display screen in our old microwave stopped working. We are very happy that the display in our Samsung is clear, and the touch pad controls are easy to use. Though we have had our Samsung for just 2 months, it has performed flawlessly...and it looks great!
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Mabtdc
5

2022-12-13

Metro Detroit

5
[This review was collected as part of a promotion.] Rang is the perfect fit and perfect color pattern matching stove and fridge. Pletcher of usable features. Heat settings are sufficient. There are no issues with maintenance. No complaints with price points, especially when you can combine 0 interest from Samsung financing with points earned on prior purchases. The husband had no difficulty with installing.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Nickel
1

2025-11-29

Bristol TN

1
The microwave itself works fine the handle on mine has cracked twice over a span of a year and a half. I had it replaced once and within 6 months it was cracked again and now out of warranty. It seems like very cheap plastic. I will never buy another Samsung appliance. And all 6 of my household appliances are samsung! Very disappointing
Originally posted on Samsung US

Features

4

Performance

2

Design

4

Value

1
Response from Samsung:
2025-12-01

SEA Care

Hi Nickel, We recognize that the door handle on your microwave has caused you frustration. Our goal is to help you. To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151456485) when you message us so our team can retrieve your information. Thank you. -Kimberly

JLS1
5

2026-09-08

Simsboro, LA

5
[This review was collected as part of a promotion.] Samsung’s service team came out to handle a few repairs for me, and they did an excellent job. They arrived on time, were professional, and explained everything clearly. The work was done quickly, and everything has been running perfectly since. I really appreciate the quality of their service and the smooth experience overall.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5

AI Functionality

5
Samsung Lover
2

2023-05-11

Frederick, MD

2
[This review was collected as part of a promotion.] This is probably the only Samsung appliance I have had issues with. The microwave came with the new construction home (as selected by the builder). Had 3 service calls within two months of use and Samsung techs were finally able to fix the issue with replacement of internal parts. It has been working well for 5 months now.
Originally posted on Samsung US

Features

2

Performance

3

Design

1

Value

3
Response from Samsung:
2023-05-16

Samsung Customer Care

Hi there, Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. -John

mnintrepid
5

2026-08-04

Shelbyville Tennessee

5
[This review was collected as part of a promotion.] great product..has great power and easy to use..very low noise and heating food is very fast and does a great job...will suggest everyone try this unit...you will be very happy...the capacity is very nice size and has a very consistent way it cooks...ventilation is also very nice...give it a try...you will love it...
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5

AI Functionality

5
Dannys Girl
4

2024-03-22

4
[This review was collected as part of a promotion.] I bought this to match my Samsung fridge & stove- I love it so far! The only thing is the stainless steel looks as if it has a "haze" over it no matter how much I clean it that's why I gave only 4 stars. If this gets much worse it will be less starts. I've only used it twice so no feedback on that portion yet.
Originally posted on Samsung US
KevinM
5

2022-10-26

Massachusetts

5
[This review was collected as part of a promotion.] I bought this after reading reviews on several consumer magazines and on retailer websites. The design is clean, modern and goes well with the suite of Samsung appliances I bought for my new home. Only negative is having to hit “start” after selecting “add 30 seconds”, something I’ve not seen in other microwaves.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Hotlikefeva8
3

2026-08-07

Nevada

3
[This review was collected as part of a promotion.] This microwave performs reliably and handles everyday heating tasks well. It isn't the most feature-rich model available, but it does exactly what it needs to do. The ventilation fan offers only two settings, low and high. I would prefer a stronger high setting along with a true medium option, similar to the three-level systems found on some older models. My main concern is durability when the unit is installed above a stove, as mine is. In this configuration, the microwave is exposed to significant heat from the range below, and the handle becomes uncomfortably hot to the touch. Over time, this heat causes the plastic to soften and the handle to loosen, an issue I experienced with my previous Samsung microwave as well. A more heat-resistant handle material would make a meaningful difference for over-the-range installations. Despite this drawback, I chose this model for its compatibility with the Samsung ecosystem and its competitive price point, and I would purchase it again.
Originally posted on Samsung US

Features

2

Performance

5

Design

1

Value

5

AI Functionality

1
Response from Samsung:
2026-08-19

Samsung

Hi Hotlikefeva8, Thank you for sharing your thoughts on the microwave's reliable performance, Samsung ecosystem compatibility, and overall value. It's great to know it has been a worthwhile choice for your daily needs. For more information about microwave ventilation performance and airflow considerations, please visit: https://www.samsung.com/us/support/answer/ANS10006923/ Rachel Samsung Care

Mkmalani
5

2022-04-11

Prosper

5
[This review was collected as part of a promotion.] I am reviewing Samsung 1.6cuft Over the range microwave.There are lots of different features to choose from and it heats up very well. It was very easy to install and took about 30 minutes total. It runs quiet and the door opens easy. Over all very satisfy and I would recommend this.
Lsmith0118
5

2023-08-02

Palatka, FL

5
[This review was collected as part of a promotion.] This microwave came with our newly built home. I’ve always heard that Samsung appliances were great but I had never owned one. I love this microwave, it heats everything up very quickly and the fan for the stovetop isn’t loud and annoying. I would recommend this microwave to anyone.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
rosey361
1

2025-03-18

St augustine, florida

1
I bought this microwave in Dec 2022, so far the handle broke off, we fixed that and now the door latch is broken but the actual latch isn't broken its the place where the spring hooks inside the door that is broken. I love Samsung products but very disappointed in this microwave.
Originally posted on Samsung US

Features

3

Performance

1

Design

4

Value

1
Response from Samsung:
2025-03-18

SEA Care

Rosey361, we understand the frustration if one of the spring hooks inside the door is broken. Let's get the information you need to ensure your microwave is in tip-top condition. You can check the availability of replacement microwave parts by contacting Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148620353) to help our team pull up your information. Have a great day. ^Camille

dok_sa
1

2026-02-21

woodstock, GA

1
The product quality is disappointing. The door handle broke after about one year of use. Although the microwave is designed for installation above a cooktop, the handle could not withstand the heat—the connecting piece melted and eventually broke. I do not recommend this product.
Originally posted on Samsung US

Features

3

Performance

1

Design

3

Value

1
Response from Samsung:
2026-02-23

SEA Care

Hello there, We understand your frustration with your microwave's handle. Let us help you. To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1152157426) to help our team pull up your information. Have a great day. ^Camille

Old lady with arthritis
3

2025-09-26

Atlanta, Ga

3
This microwave seems to work fine but the buttons on the control panel require a very heavy touch to operate. This elderly lady has arthritis which makes pushing the buttons on the microwave very difficult. If you have long nails, this could be a problem for you, too.
Originally posted on Samsung US

Features

4

Performance

4

Design

2

Value

3
Response from Samsung:
2025-09-29

Samsung Care

Greetings, We understand your disappointment with not having the best experience with your microwave. Let us help. Here is a link for troubleshooting steps for your microwave control panel that is difficult to press; kindly click the embedded words. Microwave control panel does not respond. https://www.samsung.com/us/support/troubleshooting/TSG01001961/#:~:text=If%20the%20microwave%20has%20power%2C%20but%20will%20not,the%20panel%20still%20doesn%27t%20respond%2C%20service%20is%20required.?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150870367) to help our team pull up your information when you message us. Thank you. -Ricardo

Love to Eat
5

2022-01-03

San Dimas, California

5
[This review was collected as part of a promotion.] This microwave was a replacement for a similar one that had stopped working. It came on time and fit perfectly where the prior microwave was located. The standard features are more than adequate to satisfy all our cooking needs and easily accessed and understood.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Holly
4

2022-01-03

Oakland

4
[This review was collected as part of a promotion.] Bought because old microwave stopped working. Have purchased a number of Samsung appliances and TV’s all have been great Only feature we don’t like is the touch pad is black and doesn’t light up. So hard to read. But otherwise it’s a 10 ⭐️ On everything else.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

4

Value

5
Upset Consumer
1

2023-11-14

1
Do not purchase this product. The handle broke in less than 9 months. No man-handling or improper care. You can't open the microwave without handle and yet the handle is not covered by the warranty policy. Now I have to buy a new microwave; it won't be a Samsung.
Originally posted on Samsung US

Features

1

Performance

1

Design

1

Value

1
Response from Samsung:
2023-11-16

SEA Care

Hello there, We understand the frustration you feel regarding your microwave handle. Let us help you with this. To check the availability and compatibility of your microwave's handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. I have also shared your warranty for more details. Warranty https://www.samsung.com/us/support/service/warranty/ME16A4021AS/AA/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146531128) to help our team pull up your information. Have a great day. ^Camille

Alex
5

2026-06-10

5
[This review was collected as part of a promotion.] An absolute kitchen essential! This microwave heats food incredibly fast and evenly with no annoying cold spots. It's spacious enough to fit large dinner plates. The intuitive presets and quiet operation make it a joy to use daily. Highly recommend!
Originally posted on Samsung US
Gzuzlivz1
4

2022-01-13

Ingalls

4
[This review was collected as part of a promotion.] So far we have really enjoyed having the new Samsung ME16A4021 microwave in our kitchen and the stainless matches perfectly to our Samsung refrigerator. The microwave it replaced was starting on the downward cycle of life, however, I would like to add that other than a couple of minor oversights I prefer the Samsung. PROS: - Even heating, much more so than our prior one - The microwave seems well built and is solid - The stainless steel looks great and is easy to clean CONS: - The black touchpad is a fingerprint magnet and is not the easiest to clean - Only has a 30 second “add time” option. Our previous one added them in 10 second increments and was easier to adjust cooking times. - Still uses the old incandescent bulbs. With how cheap LED bulbs are now why are they not included. We replaced the factory bulbs with LED’s and it made a large difference. Overall we are happy with our choice and have zero regrets about the purchase. We do recommend this microwave but please be aware of the limitations of this vs. higher priced models.
Nachoman
2

2026-01-21

2
No complaints about how it performs. Unfortunately, the build quality, specifically the handle is questionable. I've had it for just over a year, and the handle broke off. It doesn't hold up. And since it's just passed warranty it's my problem.
Originally posted on Samsung US

Features

4

Performance

4

Design

1

Value

2
Response from Samsung:
2026-01-22

SEA Care

Hi there, We aim to ensure your microwave always functions at its best. Let's help you. To check the availability of a compatible handle for your microwave, contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151903803 so our team can pull up your information when you message us. Have a great day. -John

ndog
3

2025-11-07

3
Came new with new home 11/2019. Very low microwave use. Perhaps 2 times per month over last 6 years. Today, handle came off with simple attempt to open. Same thing happened to my neighbors handle-closed same date and same model. Cheap design.
Originally posted on Samsung US

Features

4

Performance

2

Design

2

Value

4
Response from Samsung:
2025-11-10

SEA Care

Hello there, We recognize that the door on your microwave has caused you frustration. Our goal is to help you. To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday. We would be happy to speak with you directly to assist you with the microwave concern you are experiencing. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151276572) when you message us so our team can retrieve your information. Thank you. -Kimberly

Lynnielein
5

2025-01-18

Sebastian, FL

5
[This review was collected as part of a promotion.] I bought this to replace the original one installed by the builder. I was disappointed that the original one only lasted 2 1/2 years, but replaced with the same one because it was a simple installation. Hope this one lasts a bit longer!
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Sad homeowner
3

2025-04-30

Deland Fl

3
We moved into our new home less than 2 years ago with all new appliances, about 1 month ago the door latch broke on the inside. I just cannot believe it! I am still in shock. we have to hold it closed in order to use it smh. So sad
Originally posted on Samsung US
Response from Samsung:
2025-05-02

Samsung Care

Hi there, We understand how you feel regarding this microwave. We are here to assist you. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148987979), to help our team pull up your information. Have a great day! ^Rodel

Kween of the Green
1

2025-05-22

ohio

1
Got 3 years out of this microwave and out of nowhere it just stopped working. Was told not to but Samsung appliance and didnt listen. Will be switching everything out for a better brand! Very disappointed! Do better samsung!!!!!!
Originally posted on Samsung US

Features

1

Performance

1

Design

3

Value

2
Response from Samsung:
2025-05-23

Samsung Care

Hello, We understand the frustration of having an appliance that quit working. Let us assist. Below is a link containing troubleshooting steps when the microwave is not working. Samsung microwave is not heating or has stopped working: https://www.samsung.com/us/support/troubleshooting/TSG01001963/ You may also refer to the user manual for other recommended actions when the microwave is not working. Turn to page 21. https://downloadcenter.samsung.com/content/UM/202408/20240829161719830/O_01._IB_FULL_ME16A4021A_AA_MD3_EN.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149282927) to help our team pull up your information when you message us. Thank you. -Angelica

Lola
5

2025-12-19

New Orleans, LA

5
[This review was collected as part of a promotion.] I love it. I works great with my lifestyle of cooking. The features are great, that 30 sec button is a must and it holds a lot and works well with reheating. The design is beautiful and compliments all my kitchen components.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Nydia
1

2023-04-24

Belleville nj

1
Only had this microwave for a year and the door handle cracked and broke off easily. I barely use it. Very cheaply made. Samsung has bad customer service. No replacement was given. Disappointed with this model microwave.
Originally posted on Samsung US

Features

1

Design

1
Response from Samsung:
2023-04-28

SEA Care

Thank you for informing us about your experience with the microwave, Nydia. To order the compatible door handle for your microwave, please visit our Samsung Parts website through the link below: https://samsungparts.com/products/de94-04313f Should you require further assistance, please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145717334, to help our team pull up your information. Have a great day! ^Chrystel

Stormrunner001
4

2022-01-07

Tulsa

4
[This review was collected as part of a promotion.] Overall, this is a great microwave, especially for the price! It has almost all the features you need without paying for what you don't. It replaced a much more expensive microwave that we will not miss. This Samsung outperforms it in power and simplicity of use. It only loses a star because of some minor fit and finish issues and lack of one-touch cooking options. Pros; * As powerful as advertised * Sunk in plate for additional height * No need to set time on clock before using * Easy installation! It used an identical wall plate and top bolt locations as our old microwave. Both microwaves are the same width, height and depth. * Top is great for magnetic things to be stored. I keep two cooking thermometers on mine. Cons; * Fit and finish - Logo crooked and off center - Inconsistent door gap - Top cover gaps * No one-touch cook option Neutral; * Eco button is nice, but it needs to be pressed after every use. I would prefer a way to make eco mode automatically turn back on 5 - 10 minutes after every use.
Kelmartin
5

2022-07-06

St Cloud Fl

5
[This review was collected as part of a promotion.] This microwave looks excellent and works as intended. It does not have many fancy features, but its performance and design are of great value. I highly recommend this product if you want a simple but stylish unit.
I recommended this product.
Originally posted on Samsung US

Features

3

Performance

5

Design

5

Value

5
Twhi
1

2026-05-09

Rainsville AL

1
The vent never worked. Had to make several calls to get a replacement. AND NOW I find out the people bringing the replacement will not take the defective one down and install the good one. Completely useless
Originally posted on Samsung US

Features

5

Performance

1

Design

1

Value

1
Response from Samsung:
2026-05-14

Samsung

Hello Twhi, It’s rational to expect a replacement process to be coordinated in a way that supports dependability and a clear outcome. Installation and haul-away services can vary depending on how the replacement was scheduled and the service included, which may affect whether removal of the existing unit and setup of the new one are handled at the same time. We can take a closer look at the details of your replacement order and help clarify what services were arranged, as well as review options for completing the installation properly. Feel free to reach us through the following channels. Please keep this reference number for your records: 1152495094. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your business truly matters to us. Nicole Samsung Care

Yayona25
5

2025-01-02

San Diego, CA

5
[This review was collected as part of a promotion.] My microwave was included when I bought my house. I love it and I am so happy to have this microwave because it heat up the food fast. It help you to save energy since yo can turn off the clock if you want.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
neal t
1

2022-10-31

danville,Va

1
I bought this Samsung microwave less than 2 months ago and the handle just broke off. It is just a cheaply made handle and expect it to break again within neat 2 months. I do not recommend this microwave
Originally posted on Samsung US

Features

3

Performance

3

Design

2

Value

1
Response from Samsung:
2022-11-02

Samsung Care

Hi Neal T, We are grateful for sharing your reviews with us. It will surely benefit our company. To get a replacement for the door handle, you may refer to our Samsung Parts Website or the Samsung Parts Team: - https://www.samsungparts.com/Default.aspx - (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145102963), which will help our team pull up your information. Have a great day. Melardo

Drea
5

2025-12-19

5
[This review was collected as part of a promotion.] I love this oven because of its performance. The extra hot feature on the big burners are the best. I also like the smart things feature. I have it connected to smart things. Amazing range for the price.
Originally posted on Samsung US
Elenor48641
5

2024-12-17

5
Efficient, easy to use over-the-range microwave. Works well for my space. Has worked well and efficiently, reheating and cooking food. It’s a simple but modern design. Good price for what it does.
I recommended this product.
Helpful?

Features

5

Performance

5

Design

5

Value

5
Shoppy
5

2026-08-17

Austin, TX

5
[This review was collected as part of a promotion.] Sensor cook reheat modes heat leftovers perfectly without drying them out.. Fingerprint-resistant stainless steel finish stays clean and looks incredibly high-end. Highly recommend this microwave.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

4

AI Functionality

4
Akins
5

2024-10-28

Harrisburg PA

5
[This review was collected as part of a promotion.] I bought this along with an induction stove and dryer all from sansung they all work great. The vent on this actually points above my face (5'11) unlink most built in fans for microwaves I've had
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
RH13
4

2026-03-11

NJ USA

4
[This review was collected as part of a promotion.] Product is good, however quality could be improved further. Nice capacity, and silent operation. Door handle build quality (especially 2 joints) needs some improvisation. Overall a good product.
Originally posted on Samsung US

Features

5

Performance

5

Design

3

Value

5
bc3159
5

2022-06-28

Davenport, FL

5
[This review was collected as part of a promotion.] Since Purchasing this microwave its been working like a charm. It look great and I have no problems with any of its functions. The auto Cook functions is a great function and I used it offen.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
maye
5

2025-03-05

5
good products | good products | good products | good products | good products | good products | good products | good products | good products | good products | good products | good products |
Originally posted on Samsung US
BJB1
5

2023-01-17

Estell Manor

5
[This review was collected as part of a promotion.] This was the easiest install I have ever had, quick and reused a lot of the previous hardware. All I had to do was change the fan position for reverse output. Microwave cooking is awesome.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Katherine
4

2026-09-08

Oklahoma

4
[This review was collected as part of a promotion.] So far this microwave has met all of our expectations. We have not experienced any problems. I like how roomy it is and the beeping when finished is not as annoying as some microwaves.
I recommended this product.
Originally posted on Samsung US

Features

4

Performance

4

Design

3

Value

4

AI Functionality

3
Victor D
4

2025-06-03

4
[This review was collected as part of a promotion.] Nice above average microwave with very good heating power. It doesn’t have LED lights for cooking but has T9 bulbs which produce a warm hue which should match under cabinet lighting.
Originally posted on Samsung US
Dissatisfied
2

2023-05-27

2
The door handle broke off after a year of use. Searching for a replacement is difficult. The repair looks fairly easy, but i really think the handle should last longer than a year.
Originally posted on Samsung US
Response from Samsung:
2023-06-01

Samsung Care

Hi there, Let us provide the details you need for the handle replacement. You can visit samsungparts.com or contact our Samsung Parts Team at (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST, and they can advise for availability and compatible handle for you. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145842133) to help our team gather your information. Have a great day. ^Charles

Brandy2
5

2024-11-27

New Orleans, La

5
[This review was collected as part of a promotion.] I bought this a few weeks ago and really like it but it needs quick start for 1-5 minute start and also buttons that you don't have to press really hard to set the timer.
I recommended this product.
Originally posted on Samsung US

Features

4

Performance

5

Design

5

Value

5
raiderj34
5

2022-07-15

Dallas, TX

5
[This review was collected as part of a promotion.] My wife and I are extremely pleased with this microwave. It's performance is excellent and we love the way it looks. I highly recommend this appliance for your home.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Hondo
4

2025-11-24

4
I like my over the range microwave. It is stylish looking and the key pads are so easy to operate. It has great features and the price was one of the best bargains.
I recommended this product.
Helpful?

Features

5

Performance

4

Design

5

Value

5
Pickels619
3

2025-10-04

Oceanside, ca

3
It has no lights on the numbers it's been a pain in the butt. There should be a way to turn them on or off it should be up to the person. I'm never buying this again
Originally posted on Samsung US

Features

2

Performance

4

Design

2

Value

4
Response from Samsung:
2025-10-06

SEA Care

Pickels619, thank you for your review of our microwave. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. ^Camille

Smw8737
5

2022-04-01

Crown point

5
[This review was collected as part of a promotion.] Love the microwave! Easy to use and clean. Looks great with the other appliances. To change the lightbulb in in the front so it’s easy to replace. Would recommend!
MayoG
5

2022-02-28

San Diego

5
[This review was collected as part of a promotion.] I bought this microwave a couple of months ago and We love it, great features, basically no noise when in use and just love everything about it at a great price.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
samsungallday
5

2024-01-30

5
[This review was collected as part of a promotion.] I bought this about a month ago and I am ham happy with my purchase. It fit perfectly, easy to install, and looks great with my other Samsung kitchen appliances
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
frugalbuyer
1

2025-02-06

Seattle, WA

1
Handle broke off after only a year and a half. Replacement handle is hard to find and expensive. It's almost the same price as buying a replacement microwave.
Originally posted on Samsung US

Features

4

Performance

4

Design

1

Value

1
Response from Samsung:
2025-02-06

SEA CARE

Good day, We understand where you're coming from. Let's help you with the microwave handle. Should you wish to purchase the compatible replacement handle for this microwave model, we recommend reaching out to our Samsung Parts Team at (800) 627-4368. Available from Monday to Friday between 9:00 AM and 6:30 PM EST to purchase the compatible knobs for this cooktop. They can check the compatibility and availability of the parts and accessories you wish to order. If you require assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148343546, to help our team pull up your information. Have a great day! ^Chrystel

About Time
5

2026-09-08

5
[This review was collected as part of a promotion.] I love this microwave. It warms and cooks everything evenly. It is very quiet. I love the features. My only regret is that I wish I had purchased it sooner.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5

AI Functionality

5
Cathy
4

2023-04-04

Sarasota, FL

4
[This review was collected as part of a promotion.] Have had the microwave for 2 months and enjoy the features and performance. My only issue, and I think its a big issue, is you can not turn off turntable.
I recommended this product.
Originally posted on Samsung US

Features

4

Performance

5

Design

5

Value

5
Unhappy
1

2024-05-17

1
Handle broke off two years after purchase. There is no latch button to open door. Handle is cheaply made for force needed to open without a button.
Originally posted on Samsung US
Response from Samsung:
2024-05-17

Samsung Care

Greetings, We understand your disappointment with having a handle broken within two years of having your microwave. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147150729) to help our team pull up your information when you message us. Thank you. -Ricardo

Setthetoneonem
4

2023-01-05

Cincinnati

4
[This review was collected as part of a promotion.] So far so good! Easy to install & heats door quickly. Replaced a Samsung unit that was only three years old so I hope this one last a little longer.
I recommended this product.
Originally posted on Samsung US

Features

4

Performance

4

Design

4

Value

4
Usman
5

2024-09-30

Grosse Pointe Woods, Michigan

5
[This review was collected as part of a promotion.] A very good and economical option. It’s been more than 12 months since we are using it and we have not faced an issue yet. Really glad to have one.
I recommended this product.
Originally posted on Samsung US

Features

4

Performance

5

Design

4

Value

5
Alisha24730
5

2024-12-24

5
This over the range microwave is very easy to install and very easy to use. It goes very well with my kitchen decor and the rest of my appliances.
I recommended this product.
Helpful?

Features

5

Performance

5

Design

5

Value

5
LinSolt
3

2025-04-17

Bensalem pa

3
I feel like you literally have to break your finger in order to press the buttons. They are way too hard to press, which makes it super annoying
Originally posted on Samsung US

Features

3

Performance

3

Design

2

Value

2
Response from Samsung:
2025-04-18

Samsung Care

Hi Lin, We know how frustrating it can be to have your microwave button not responding properly. Let us help. Here is a link for troubleshooting the buttons of your microwave that are hard to press; kindly click the embedded words. Microwave control panel does not respond. https://www.samsung.com/us/support/troubleshooting/TSG01001961/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148811031) to help our team pull up your information when you message us. Thank you. -Ricardo

Tini
5

2022-10-26

Chicago il

5
[This review was collected as part of a promotion.] I've have this for a few months now and it works great and heats up right away, it was very easily installed and instructions were easy to follow.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Mzpeggy54
3

2024-11-08

Louisville, KY

3
I love the microwave….. …it’s the handle!!! It has broken and is causing me a major issue. I ordered the part but worried I can’t put it on.
Originally posted on Samsung US

Features

4

Performance

5

Design

3

Value

3
Response from Samsung:
2024-11-08

Samsung Care

Greetings, We understand your disappointment with the broken handle of your microwave. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your microwave. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147660164) to help our team pull up your information when you message us. Thank you. -Ricardo

Austin
5

2023-08-01

Flower Mound, TX

5
[This review was collected as part of a promotion.] I bought it last month and it works great. Mom and Kids love it. It was a replacement for an older Samsung 1.6cu. that stopped working.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

4
Babs
5

2022-06-30

Phila, PA

5
[This review was collected as part of a promotion.] I bought this microwave 3 months ago and I absolutely LOVE it still. It completes my "ALL SAMSUNG" kitchen appliances. Love them all!!
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Caramelgirl70
5

2026-09-22

5
[This review was collected as part of a promotion.] We love our microwave! Very roomy, heats up our food and doesn't make noise. We love the consistency and the ventilation is great!
Originally posted on Samsung US
Bill8
5

2023-05-27

Monroe, Louisiana

5
An Excellent Microwave. We Had 2 GE's and decided to try a Samsung after the last GE went out. We find the Samsung to be excellent.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
GaryR
5

2023-01-17

Aurora, IL

5
[This review was collected as part of a promotion.] We are really pleased with our new Microwave Oven. It looks great and performs beautifully. It was a great value for the price.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Illinois User
3

2025-12-19

3
[This review was collected as part of a promotion.] This model doesn't connect to the Smart Things app. It works as expected, good capacity, inside is somewhat hard to clean.
I recommended this product.
Originally posted on Samsung US
Response from Samsung:
2025-12-19

SEA Care

Hello there, We understand your frustration if it is hard to clean your microwave. Allow us to help. Please refer to your user manual for tips and tricks to clean your microwave. Turn to page 19, "cleaning and maintaining your microwave oven." User Manual https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151631191) to help our team pull up your information. Have a great day. ^Camille

CAJUAY
5

2022-01-03

Bronx, NY

5
[This review was collected as part of a promotion.] The microwave works very well, it's from a trusted brand, and offers great value for the price, highly recommended.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
mikee2024
5

2024-05-22

Rapid City, SD

5
[This review was collected as part of a promotion.] Bought this microwave along with a refrigerator, gas range and dishwasher for a new home. It is working just fine.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
PerfectionProjects4U
5

2022-10-26

Miami

5
[This review was collected as part of a promotion.] Works great! It takes a small amount of time to heat things up and it’s a great size. Not to big but not to small
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Nana
4

2024-09-09

Florida

4
[This review was collected as part of a promotion.] Microwave works excellent but when click on time setting, does not automatically start, must press start button.
I recommended this product.
Originally posted on Samsung US

Features

4

Performance

5

Design

5

Value

5
Joey22
4

2026-03-25

4
[This review was collected as part of a promotion.] Does a good job heating and defrosting foods. Did have to replace the handle in less than 1 year due to cracking
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

4

Value

4
Spirit lake IA
1

2025-03-10

Spirit Lake IA

1
My wife was home and the vent turned on by itself. The vent wouldnt turn off so i had her unplug the machine
Originally posted on Samsung US

Features

1

Performance

2

Design

2

Value

1
Response from Samsung:
2025-03-10

SEA Care

Hello there, We all want our appliances to be in good shape. Let us assist you with the microwave. Here is a guide to help you troubleshoot if your vent fan turns on by itself. Microwave turns on by itself https://www.samsung.com/us/support/troubleshooting/TSG01001966/#microwave-vent-fan-turns-on-automatically Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148568761) to help our team pull up your information. Have a great day. ^Camille

Ejack
5

2023-01-04

Mooresville NC

5
[This review was collected as part of a promotion.] We’ve had our new microwave several weeks and so far it appears to be very functional and easy to operate.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Samsung guy
5

2023-06-15

Orland park Illinois

5
[This review was collected as part of a promotion.] It came with the house I purchased and as a microwave it works fantastically but for me it’s the sounds!
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
Norman77665
Incentivised review Rewarded for feedback, but gave honest & objective review.
5

2024-12-13

5
Good quality microwave which heats food quickly. It provides good efficiency in the small package size.
I recommended this product.
Helpful?

Features

5

Performance

5

Design

5

Value

5
Helenbev48
5

2024-03-10

5
[This review was collected as part of a promotion.] This Mirowave came with our new house. We have not have an problems at all with it. It is easy to use.
Originally posted on Samsung US
John
4

2023-04-03

Naperville, IL

4
[This review was collected as part of a promotion.] Quality microwave not oversized, missing some of the quick touch features that you see on larger ones
I recommended this product.
Originally posted on Samsung US

Features

3

Performance

5

Design

5

Value

4
Navin
2

2023-12-05

Greenacres Florida

2
[This review was collected as part of a promotion.] Within 3 months stopped working. Display showed SE error. Had to change entire touch panel with board
Originally posted on Samsung US

Features

1

Performance

1

Design

4

Value

3
Response from Samsung:
2023-12-06

Samsung Care

Greetings! We understand the difficulty of not having to use your microwave for a time. We are glad to hear that your microwave is working after the board has been replaced. Should assistance be needed in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146603611 to help our team pull up your information. Leo

VICKI
1

2023-05-15

ALGONQUIN, IL

1
DO NOT BUY THIS MICROWAVE. IT IS A PIECE OF JUNK. THE HANDLE BROKE OFF WITHIN 8 MONTHS OF PURCHASE.
Originally posted on Samsung US
Response from Samsung:
2023-05-22

Samsung Customer Care

Hello Vicki, Getting you assisted with your microwave is what we aim for. To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Should you need support in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145802149, to help our team pull up your information when you message us. Have a great day. -John

JIA62645
Incentivised review Rewarded for feedback, but gave honest & objective review.
5

2024-12-01

5
This is a replacement of the old Hamilton microwave. Much more efficient and the design is modern.
I recommended this product.
Helpful?

Features

5

Performance

5

Design

5

Value

5
FlBoomer
5

2022-11-19

Ormond Beach, FL

5
[This review was collected as part of a promotion.] This microwave works great and looks very clean. Has a lot of features without additional costs.
I recommended this product.
Originally posted on Samsung US

Features

4

Performance

5

Design

5

Value

5
Layton
5

2023-04-01

East Tennessee

5
[This review was collected as part of a promotion.] Replace old microwave with new model fit perfectly in same place. Made update extremely easy.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
mlau
3

2024-11-29

Fort Lauderdale, FL

3
Perfect on the first year. 17 months later, started working by itself. I had to buy a new one.
Originally posted on Samsung US

Features

4

Performance

3

Design

5

Value

3
Response from Samsung:
2025-01-28

SEA Care

MLau, we know how crucial it is to keep your microwave working properly. Let's get the help you need. We recommend checking the troubleshooting link below if your microwave starts on its own. Microwave turns on by itself https://www.samsung.com/us/support/troubleshooting/TSG01001966/#microwave-starts-by-itself-with-no-interaction Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148272216) to help our team pull up your information. Have a great day. ^Camille

User manual & downloads

Installation Guide (Installation manual)

ver 0.7 | 8.06 MB

Nov 03. 2025

ENGLISH, FRENCH
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User Manual ( Manual User)

ver 1.0 | 2.5 MB

Aug 29. 2024

ENGLISH

Download

User Manual ( Manual User)

ver 1.0 | 2.5 MB

Aug 29. 2024

FRENCH

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