36" Bespoke AI 3 Door French Door Refrigerator with Autofill Pitcher

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36" Bespoke AI 3 Door French Door Refrigerator with Autofill Pitcher
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Highlights

ENERGY STAR® Certified

ENERGY STAR® Certified

Features

Discontinuation of Panel Replacement

Please note that Bespoke refrigerators purchased after July 1, 2026, are not eligible for panel purchase and replacement. For refrigerators purchased on or before June 30, 2026, compatibility varies by model. Please contact Samsung Customer Support to verify your model's eligibility.


More ice with more choice

Dual Auto Ice Maker

Be prepared for any occasion with two different types of ice. The Dual Auto Ice Maker makes both Cubed Ice and Ice Bites™, which chill your drink faster. It can make 5.3lbs of ice a day and store up to 9.9lbs*. And, as it’s in the freezer, it frees-up space in the fridge.

* Based on laboratory testing. Regular depth model only (Counter depth model = 7.3lbs).

* Based on laboratory testing. Regular depth model only (Counter depth model = 7.3lbs).


Separate pantry drawers for more storage

New Big Pantry

The large pantry consists of two separate drawers that let you store more deli items, meat, poultry, and fish, including larger-sized items.You can also store various types of packaged items like meal-kits and drinks.

Always chilled water Always chilled water

Autofill Pitcher

The removable, BPA Free* 1.4L Autofill Water Pitcher fills up automatically with purified water when the fridge door is closed. There is also a built-in infuser to create flavoured water.

* The BPA Free* 1.4L Autofill Water Pitcher fills up automatically with purified water when the fridge door is closed. There is also a built-in infuser to create flavoured water.
Designed for a modern look Designed for a modern look

Designed for a modern look

Flat Panel door design with easy-to-open recessed handles blends into your kitchen to give you a modern look.

Moist freshness with  independent cooling Moist freshness with  independent cooling

Twin Cooling Plus™

Ensure food stays moist and fresh for longer.* Twin Cooling Plus™ optimizes the temperature and humidity in the fridge and freezer with independent cooling. It preserves food better and protects its flavour by preventing odours from mixing.

* As compared to Samsung fridge without Twin Cooling Plus™.
Easy remote control anytime, anywhere Easy remote control anytime, anywhere

Wi-Fi Connectivity

Use the Samsung SmartThings App* on your smartphone to control the Rapid Cooling modes, change the temperature and get alerts if the door is left open. You can also monitor energy consumption.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.

Digital Inverter Compressor

The Digital Inverter Compressor automatically adjusts its speed in response to cooling demand across 7 levels. As a result, it’s quieter and uses up to 50% less power.

Specifications

  • Cooling Type

    Twin cooling

  • Net Weight (kg)

    140 

  • Net Total (cu.ft)

    30.1 

  • Net for Freezer (cu.ft)

    9.0 

  • Net Total

    30.1 

  • Net for Freezer

    9.0 

  • Net for Fridge

    21.1 

  • Net Dimension (WxHxD)

    35 6/8 x 70 x 34 1/4 

  • Net Width (inch)

    35.75 

  • Net Case Height with Hinge

    70 

  • Net Case Height without Hinge

    68.875 

  • Net Depth with Door Handle

    34.25 

  • Net Depth without Door Handle

    34.25 

  • Net Depth without Door

    29.375 

  • Packing Dimension (WxHxD)

    37 5/7 x 75 2/5 x 36 

  • Net Weight (kg)

    140 

  • Packing Weight (kg)

    146 

  • 20/40/40H (Container)

    12(20ft) / 26(40ft)

  • No Frost

    Yes

  • Multi Flow

    Yes

  • Cooling Type

    Twin cooling

  • Number of Shelf (Total)

    4 EA

  • Gallon Door Storage

    2 EA

  • Shelf Material

    Tempered Glass

  • Number of Vegetable&Fruit Drawer

    2 EA

  • Number of Door Pocket

    8 EA

  • Power Cool Function

    Yes

  • Interior LED Light

    Yes

  • Autofill Water Pitcher

    Yes

  • Big Pantry

    2 EA

  • Ice Making Capacity per Day (Cubed Ice)

    3.1 lb

  • Ice Storage (Cubed Ice)

    4.1 lb

  • Ice Making Capacity per Day (Ice Bites)

    3.1 lb

  • Ice Storage (Ice Bites)

    4.9 lb

  • Ice Scoop

    1 EA

  • Drawer Type

    2 Tier

  • Interior LED Light

    Yes

  • Power Freeze Function

    Yes

  • Dual Ice Maker

    1 EA

  • Easy Open Handle

    Yes

  • Door Alarm

    Yes

  • Refrigerant

    R600a

  • Door Type

    Bespoke

  • Door Handle

    Recessed

  • Colour

    Stainless steel

  • Energy Consumption

    695 kWh/year

  • ENERGY STAR® Certification

    Yes

  • Free Standing

    Yes

  • WiFi Embedded

    Yes

Reviews

36" Bespoke AI 3 Door French Door Refrigerator with Autofill Pitcher

4.5

Recommended by 90% of customers.

Write a review
5 stars 74%
4 stars 15%
3 stars 4%
2 stars 1%
1 stars 6%
Features 4.7
Performance 4.6
Design 4.6
Value 4.4
AI Functionality 4.3
AI review summary
  • Customers celebrate the dual ice maker offering crushed and cubed options plus the auto-fill pitcher convenience
  • Many praise the spacious interior with flexible shelving and French door design for easy access
  • Reviewers consistently note the sleek, handle-free design with customizable panels and fingerprint-free surfaces
  • Most highlight the quiet operation as a premium feature that enhances the kitchen environment
  • A few report ice maker malfunctions or service delays, though overall satisfaction remains very high
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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625 Reviews

Somsom
5 (9,999)

2026-05-28

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] My Samsung Bespoke 3-Door French Door refrigerator has honestly been one of my favorite appliances I’ve owned. I love how clean and modern it looks, but what really sold me is how practical it is. There’s plenty of room for groceries, drinks, and leftovers without everything feeling crammed together. The drawers and shelves make it easy to stay organized, and it keeps everything cold evenly. I also love how quiet it runs compared to older refrigerators I’ve had. The Beverage Center and ice options are a huge bonus and make it feel a little luxurious every day. Overall, from my point of view, it’s stylish, convenient, and worth the investment.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Floridaprotrainer
5 (9,999)

2023-10-27

Citrus Springs, FL

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I have had this refrigerator for over 4 months now and I do really like it. The beverage center is a major plus! Not being able to adjust the top shelf is the only drawback. The size is great the icemakers are great. The auto refill pitcher is a great option to have. We never run out of ice with the dual icemakers. Only thing I had to do was shim the left door so when opening the right door, I can just flip the mullion to open the lower drawer on the right side without opening the left door. But other than that, this has been a super refrigerator. Super quiet and cools perfectly. If you have the space you can't go wrong with this refrigerator.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Beagle
4 (9,999)

2026-05-23

Colour : Stainless Steel
4 (9,999)
This is the second fridge of this model I bought in the last 3 years. I moved and left the first one at the old house and missed it so much at the new house that I had to buy another one. One of the things we like about it is that there are no door handles as such allowing us to mount magnetic scenes on the doors so it looks less like an appliance and more like a piece of art.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Siva
5 (9,999)

2026-06-03

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] “I’ve been using my Samsung refrigerator for over a year, and I’m very satisfied with its performance. It keeps food fresh for longer, has plenty of storage space, and operates quietly. The adjustable shelves make organizing groceries easy, and the modern design looks great in my kitchen. I also appreciate its energy efficiency, which helps reduce electricity costs. The cooling is consistent, and the freezer works exceptionally well. The only minor downside is that replacement parts can be expensive if needed. Overall, it’s a reliable, stylish, and high-quality refrigerator that I would happily recommend to family and friends.
1013
5 (9,999)

2024-01-18

Los Angeles, CA

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] My family's overall experience after 2.5 months of owning this fridge is that it's been good. It was our primary source of drinking water for 2 months. While not the best quality water, due to our tap being pretty bad in the first place, the water filter does work. We thinking the door alert/chime starts going off too fast especially when putting way groceries or just getting the water pitcher out for drinking water. Otherwise, the space is plentiful, ice and water production is great. We shall see how it does long term. I did purchase the extended warranty so we'll know if we need to use it in the future, hopefully never.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Quiltsknitsreads
4 (9,999)

2023-11-07

Colour : Stainless Steel
4 (9,999)
Love it. A huge improvement over my old top freezer. It’s spacious, accessible, well lighted and beautiful. I love the water pitcher. My only complaint is the difficult closing the French doors. Each door catches when it meets the outer edge of the other door, even if I gave it a good push. I have to go back and firmly push the door closed. I’ve had 3 door fridges before but never experienced this. It seems like a design flaw or maybe it’s just this fridge. I called the appliance store and they said that’s how it works. You have to push it All The Way Closed. So I wouldn’t recommend this for a house with kids. It does beep if you don’t close the door. After a while
Raigun87
5 (9,999)

2022-07-12

CA

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] So far very happy with the purchase. This fridge is roomy and practical with easy access while providing the luxurious aura with its sleek design. Also the smartphone control via smart things app is quite nice to have. The water pitcher fills up fast with cold water, along with 2 different sizes of ice being available at the same time. I personally prefer simple and durable product for the appliances, and this fidge perfectly meets my needs. But if you prefer more tech forward, consider higher range of this fridge. If you are considering this fridge, go for it. You will be satisfied for your investmemt.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
New frig
5 (9,999)

2026-07-15

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] Really like the beverage center door in door. Don't have to open the whole frig to get water or quick items. I am hoping the ice will stay frozen better by not having the dispenser in the door
h653uv
5 (9,999)

2022-08-05

Warsaw

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] This large capacity refrigerator is just what I was looking for. I can easily see everything that I have stored in once glance. It has adjustable shelves to accommodate any size items that need to be refrigerated. The temperature control is easy to adjust if needed with just the press of a button. I like that an alarm sounds if any of the doors are left ajar. The best features I feel are the ice drawer, which makes 2 different size ice cubes as well as the pitcher which you can also infuse herbs, fruit and vegetables in. As you use the pitcher it fills almost immediately to keep you hydrated throughout the day. This is the refrigerator I have always wanted to make my kitchen complete.
JayOpe
4 (9,999)

2024-01-20

Land O Lakes, FL

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] Bought a month ago, and love how much room this refrigerator offers. Love the pitcher feature, wasn’t sure if we were going to like it or not. Although, the pitcher seems to be a bit finicky. Not really sure what makes it fill or not. Sometimes we open the door and pitcher is full, other times it has not filled yet. Seems to be getting less consistent as well. We will be contacting support. Love the different ice cubes and don’t miss the moving parts of the ice maker dispenser, feel like having fewer moving parts, makes for fewer headaches down the road. Overall very satisfied.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Loonarchick
5 (9,999)

2022-07-27

Cantonment

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I am amazed at how much an appliance has changed my life. I live in a rural area and rely on well water. Our well water contains sediments, so I've used a distiller for forever. Now, I do not have to use the distiller because this refrigerator delivers refreshing, pure water! My old refrigerator did not have an ice maker. I had a noisy counter-top ice machine. Now, like the water, I have perfectly pure ice cubes at hand. I've regained that counter space too! I've not even mentioned the time and effort I used to maintain and clean the ice machine and distiller. This refrigerator looks beautiful and sleek in my kitchen. I love how modern the black stainless is. I also love the bright led lights inside.
Frosty
5 (9,999)

2024-09-09

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] Disclaimer: I am 50 years old and this is my first ever absolutely brand new refrigerator. So, It's not SUPER hard to impress me! lol Having said that, I do absolutely love this refrigerator. I love the no-handles feature because my refrigerator has a wall on the right side and this makes a huge difference when I open the door. I love how roomy and spacious the fridge is. I enjoy the alerts if I accidentally leave the door open. I love how clean it looks on the outside due to having the icemaker in the bottom freezer and the water bottle in the door. All in all, I'm very pleased!
Samsung convert
5 (9,999)

2023-09-18

Phoenix Arizona

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] Purchased this refrigerator in March 2023. So far no issues. The water pitcher is so much more convenient than a water dispenser on the outside of the fridge. Also really like the ice maker in the freezer instead of the door. My relatives came to visit and when their fridge went out in August, they wound up purchasing the same refrigerator because they thought the features were so convenient. Also the storage in the refrigerator is massive, was able to fit a whole turkey in there to brine along with a gallon of milk and two 2- liter bottes of soda and we still had space.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Splishka
5 (9,999)

2022-10-25

Raleigh, NC

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] We have had the fridge for a couple weeks now and it has been great. The fridge itself is very spacious. It is out far enough that we don't have the issue with the doors being too big like some other have complained about. The freezer is smaller on the counter depth then the standard depth but we would rather have more fridge space. We love the water pitcher and the two different types of ice. We previously had to use a brita and ice trays so it's nice not having to fill those up ourselves anymore. We purchased all new samsung appliances and so far they have all been great.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MissFROG
4 (9,999)

2024-01-18

Kansas City

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] We're very happy with the fridge. One of the things we like best is that in-door water pitcher - so glad that I went with that instead of the outside beverage center. Plenty of room for everything - even had a challenge filling it when I had a house full of people at the holidays. Only concern was the delivery and installation that Samsung chose to use - I was exceedingly unhappy with that, but Samsung doesn't really care (my experience, from this and one a few months before) - so, just lost a star for it. Otherwise, the fridge itself has been a blessing and a delight.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Sperlhaus
1 (9,999)

2022-12-14

Boston

Colour : Stainless Steel
1 (9,999)
We bought this on sale during labor day. Its a fine refrigerator, but it broke within 6 months. It took 3 weeks and 2 visits from Samsung support. After 3 weeks they told us it was unfixable. Because the exact model wasn't in stock they did provide a refund, but since we bought it on sale all similar refrigerators were hundreds of dollars more expensive for similar models. Because of all the customization options, getting your EXACT model replaced will prove difficult. They refused to give us a gray panel unit because we had a black panel unit because it wasn't the same model. Getting our money will take an additional 2-3 weeks, so we will be without a working refrigerator for 6+ weeks. Terrible experience.

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-12-21

Samsung Care

Hi there, Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. Melardo

Marcello
2 (9,999)

2024-02-18

East cosat

Colour : Stainless Steel
2 (9,999)
The glass shelf above the bottom most crisper trays is NOT removable as it is a single sheet of glass to which is atatched the water filer. If anything spills inside the fridge and runs dowen tot he bottom shelf, liquid will be trapped and dry under the glass and above th plastic of the bottom crisper. There is not easy way to clean this - we had to take over an hour with a steamer to loosen the dried material and then wick it out with paper towels. Never seen a fridge where the glass shelves cannnot be removed. Very poor design - love the fridge, but had we known this we woud not have bought it. Two Samsung techs said this is a common issue. Be aware - this WILL haen sometime over the 10 year life of the fridge.

Features

5 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-02-20

SEA Care

Hi Marcello, Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews. You can check the link below for additional cleaning tips and tricks. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ Have a great day, -Ernest-

Ally
5 (9,999)

2025-03-20

Katy,TX

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] First, we love the design—it’s simple but beautiful. It’s also very spacious, and we especially love the ice maker, which makes two different types of ice. It’s cool! However, one thing we’re confused about is the panel on the left door. It can fold in, but when it’s folded, cold air escapes from inside the fridge even when the doors are closed. So we have to unfold it every time to prevent cold air from leaking. I’m sure there’s a reason it was designed that way, but we just haven’t had time to read the instructions yet. Overall, we love our new refrigerator!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ghollett12
5 (9,999)

2026-05-22

Colour : Stainless Steel
5 (9,999)
Now a year old and does everything we need. Looks smart white white panels.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sunny Rae
5 (9,999)

2024-03-05

Panama City, Fl

Colour : Stainless Steel
5 (9,999)
I just received this refrigerator after the one in my kitchen was on it's last leg. I love the sleek look and non textured surface. It makes it easy to clean fingerprints from the front. Additionally, there is so much space inside! When I transfered everything from my cramped old unit, I had so much more space and access to my groceries. The auto filling pitcher is incredibly useful because I drink a lot of water. I can fill my water bottle, put the pitcher back and within seconds of the door closing, the pitcher is filling. The freezer drawer is super deep and easy to access. Oh and the dual size ice cubes are amazing! The smaller ice cubes are perfect for iced coffee while the large cubes fit perfectly into my water bottle

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lolo
2 (9,999)

2022-12-01

Massachusetts

Colour : Stainless Steel
2 (9,999)
We bought this fridge about 2 months ago. It’s gorgeous, love the design and size. Unfortunately I can’t recommend it do to the very loud whistling sound that it makes. We live in a normal sized house and the whistling can be heard throughout the first floor. They sent a tech out right away, he told me the fridge should not be making the sound but he couldn’t pinpoint the issue. He called for more help and was told it’s a normal operating sound. I find it 100% unacceptable. It’s VERY loud. It’s almost like wind whistling and it goes on and off all day. As I write this review, I’m sitting in my living room with the television on, listening to my brand new gorgeous fridge whistle like a train. How could it be designed to do that?

Features

5 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-12-22

Samsung Care

Hi Lolo, Let us help you with the noise you are experiencing on your Samsung refrigerator. A refrigerator is never completely quiet, even when it's new. In fact, new fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting the conversation. Here is a link to "Understand the noises coming from your Samsung refrigerator - Blowing and whistling": https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1145268285), which will help our team pull up your information. Have a great day. Melardo

Cory
3 (9,999)

2023-08-16

Charlotte, NC

Colour : Stainless Steel
3 (9,999)
[This review was collected as part of a promotion.] We bought this fridge and have had it for three months now. Overall a good fridge. We love the cosmetic style, the built in water container, the size, and the fact it makes ice in the freezer. However we have had an issue with the ice maker from day 1 where the ice maker is making cubes that form large ice clump. So my ice tray is just one large ice clump. They have “fixed” it once, problem still present after fix. They have replaced the ice maker, problem still present after replacement. Waiting for next technician or Samsung to properly fix issue. I don’t know if this is a known or common issue with this brand and model but it’s really annoying when you spend this kind of money and a simple component of the appliance doesn’t work.

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2023-08-21

Customer care

Hi Cory We are glad that you like our refrigerator. We want to ensure that all ice maker functions operate smoothly for you. If you need assistance after the service call, please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146177327) to help our team pull up your information. Have a great day, -Ernest-

Kath4
1 (9,999)

2026-01-11

Colour : Stainless Steel
1 (9,999)
Only worked for 2 months and has taken a month an a half for someone to come see it and it’s still not repaired😡 lost over 600$ of groceries and for the last month and a half I’ve had to go to the grocery store every night to get what I need to make supper and there can’t be leftovers I have no where to put it…. They got paid for the fridge and that’s all that counts in their eyes couldn’t care less about the clients

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-25

SECA CS

Hello Kath4, We are sorry to hear that you're experiencing challenges with your product. We would love to connect with you to discuss your ongoing ticket. Please provide your ticket number/reference ID to our 24/7 live chat experts at www.samsung.com/ca/support/live-chat-support for assistance. Thank you, Samsung Customer Care

LivinOutside
5 (9,999)

2024-04-17

Greenville, SC

Colour : Stainless Steel
5 (9,999)
We purchased this refrigerator for our outdoor space with our pool house. Despite loving the look of it, the features of two sizes of ice and the refilling water pitcher are perfect for our outdoor space. I was a bit nervous about no handles and smudging fingerprints but we are a few months in and I have not had to wipe it all down on the regular like I thought I would. If my in home frig died today, I would highly consider getting this one! Plus, it really is beautiful in a modern way but it blends well with traditional and industrial style.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Frost462
4 (9,999)

2023-10-02

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] I bought this for a new house we moved into in late February 2023. I love it for the most part. It's roomy enough for our needs and the two types of ice is an added bonus I didn't think I needed, but now know better. My only complaint is the water pitcher. The pitcher will not refill if there is condensate on it. It is a safety feature in case of leaks which is understandable. It may be fine in less humid climates, but I live in Southeast Texas, where as soon as you take it out in the summer, it starts sweating immediately. Most times I can just dry it off, but there are times when that isn't enough and I have to leave the pitcher out to air dry on it's own, which is a big inconvenience sometimes. Overall though, I'm happy with my purchase.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Mikolo1110
5 (9,999)

2026-04-26

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I didn’t expect to care this much about a fridge, but my Samsung 3-door has been a great upgrade. The French door layout makes everything easy to see and reach, and I’m no longer digging around to find things. It fits a full week of groceries comfortably, and the bottom freezer drawer is deeper and more organized than I expected. Cooling has been consistent, and my produce actually lasts longer in the crisper drawers. It also looks really clean and modern, and the LED lighting makes a bigger difference than I thought. Only small downsides—the ice maker is a bit slow and takes up some space, and it took a little time to get used to organizing everything. Overall, it’s reliable, spacious, and makes everyday use easier. Definitely a solid buy.
Southern Oak
1 (9,999)

2025-09-25

Louisiana

Colour : Stainless Steel
1 (9,999)
I love the size of this refrigerator but when it came time to clean, the glass shelving will not separate from the frame to clean. When something has spilled (I.e.,Dr. pepper), the liquid seeps between the glass and frame to create a dirty look. Also, the shelving is almost IMPOSSIBLE to remove and re-insert. The most user-UNFRIENDLY refrigerator I have ever seen or owned. I wish Samsung would make this right for me and the others who are trying to find a solution. Apparently the person who designed this never had to clean a refrigerator!

Features

1 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-09-26

SEA Care

Good day, We want you to have a seamless experience while using your refrigerator. Let us help you out. Please refer to the links below for instructions on removing the shelves and drawers from your fridge. For additional tips, click the hyperlinks and watch the embedded video. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS10006824/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150846426, to help our team locate your information when you message us. Have a great day. -John

TroJim
5 (9,999)

2023-08-05

Whittier, CA

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] We have had our new Bespoke Refrigerator for 2 months and are completely happy with our choice. It's super quiet and chills everything perfectly. We are still adjusting to the difference from our previous side by side but are very pleased with the shelves and drawers and our ability to store. The freezer is perfect for the wife and I for the amount of food we choose to stock. Adjusted to opening the doors from the top rather than the bottom, so glad that was designed into it. We are very happy and pleased with this Samsung refrigerator.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Doorman
3 (9,999)

2024-10-29

Colour : Stainless Steel
3 (9,999)
[This review was collected as part of a promotion.] Nice fridge but there is a problem with the left hand door flap. This flap folds in when door is openned but extends when door closes to properly seal the two doors. This flap is controlled mechanically by a tab on the top of the flap but it is too short that it will not connect if the door is closed a little too fast. If door is closed slowly, the flap will extend 95% of the time. If it does not extend, the fridge will not seal properly. Does not seem to have any way of adjusting the height of the tab to ensure a better connection.

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-10-30

SEA Care

Hello there, Thank you for sharing your observations about the RF24BB6200QL refrigerator's left-hand door flap. It sounds like the alignment of the door flap tab could benefit from an adjustment for optimal sealing performance, particularly during faster door closures. The alignment and operation of this flap mechanism are essential for maintaining an airtight seal. According to the user manual, it's often possible to make slight adjustments to door components, though the specifics of the flap mechanism itself may not allow for manual height adjustments. It could be helpful to review pages 29 under "Adjust the door height and the door gap," which cover maintenance and minor troubleshooting tips for door seals and flaps in Samsung French Door models. Additionally, cleaning the door and hinge areas as outlined on these pages can ensure nothing obstructs the flap's movement. Manual https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf To help improve the issues with your fridge's door flap performance, please follow the link, select the option that best describes your experience, and follow the hyperlinks and steps for additional instructions. Refrigerator or freezer doors will not close. https://www.samsung.com/us/support/troubleshooting/TSG01001017/#flap-between-doors-is-stuck-or-loose If the door flap on your Samsung refrigerator isn't working properly, here are some steps you can take to troubleshoot and possibly fix the issue:   a. Check for Obstructions: Ensure there are no items blocking the flap from opening or closing properly.   b. Inspect the Flap: Look for any visible damage or wear on the flap. If it's cracked or broken, it may need to be replaced.   c. Clean the Mechanism: Sometimes, debris can build up around the flap's hinges or mechanism. Clean any dust or food particles that might be interfering with its operation. If the issue persists, consider reaching out to Samsung support or a certified technician, as they can assess if a replacement flap or further adjustment is available for your model.   Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147637829) to help our team gather your information. Have a great day. ^Charles

Dony S
1 (9,999)

2024-01-13

Harlingen Texas

Colour : Stainless Steel
1 (9,999)
We just bought the fridge yesterday from Lowe’s and after 24 the fridge temperature hasn’t gone below 62 F and the freezer is hovering at 54 F. We followed the step by step instructions for set up too. Went through the troubleshooting guide and found nothing should be preventing this refrigerator to work. Our first Samsung fridge and within 24 hours it’s turning out to be a bad decision. Thankfully our 20 year old GE is still running and we haven’t lost any food. Though we’d like to get it out of the living room. We need help!

Performance

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-01-15

SEA Care

Hi Dony S, We would love to assist you with your appliance. Kindly provide us with more details about the refrigerator. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1146736971) to help our team pull up your information. Have a great day, -Ernest-

Jerpwall
5 (9,999)

2022-06-20

Mobile, AL

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] We purchased our Bispoke three weeks ago and we are in love. The ice is without a doubt the best feature on this refrigerator. I was concerned with having the ice in the tray of the lower freezer section but it has not been a problem.My wife is in love with the pellet ice. There is so much room inside this refrigerator and the adjustable shelving is perfect for making room for an oversized watermelon. The no handles design and water pitcher inside the door gives it a sleek and modern look. It also makes it easy to clean.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
new home owner 222
3 (9,999)

2025-07-22

Florida

Colour : Stainless Steel
3 (9,999)
[This review was collected as part of a promotion.] BEWARE: There is a component in the fridge above the bottom drawers that you CANNOT remove. We spilt something forever ago and spent 5 hours watching youtube videos, surfing reddit, and looking at samsung's website and there is no way to remove the shelf to clean it. The glass isn't sealed so liquid dripping gets stuck forever. Other than that, the water dispenser and shelf sizes for both the doors and inside are great. Love the dual ice maker and never seem to run out. Would love if they created a way to clean the shelf.

Features

5 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-07-22

SEA Care

Hello there, We understand the difficulty of cleaning the shelves. Let us help. Below is a link for helpful tips about cleaning and removing the refrigerator shelf/drawer. We suggest clicking on every option and kindly click on the embedded word if one prompts, and watch the video included. Samsung refrigerator shelf/drawer removal and cleaning guide https://www.samsung.com/us/support/answer/ANS00063107/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1150083611) to help our team pull up your information. Have a great day. ^Camille

Jeff
1 (9,999)

2024-03-19

New Jersey

Colour : Stainless Steel
1 (9,999)
I bought this in November 2023, and it breaks down in March 2024. the Refrigerator and freezer stopped working and all the food inside all needed to be thrown out as it was 68 degree in the fridge and freezer. The Samsung tech needs to order parts in order to fix it. I was advised it was a major part too. How can a major company like Samsung put out a product that doesn't last long. I've expected better from a big company like Samsung to have better product as I've owned their TV and monitor. This is such a disappointment.

Features

4 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-03-20

SEA Care

Hi Jeff, We want to ensure that the fridge is working. Let us get the refrigerator back on track. Here is a link to help you with the fridge. Please watch the full video, follow the steps, and click the hyperlinks for further assistance. Cooling issues with Samsung refrigerator or freezer. https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146966437 to help our team pull up your information. Have a great day. ^Aloe

Angie
3 (9,999)

2022-09-22

Colour : Stainless Steel
3 (9,999)
i just received my new samsung bespoke 3-door in sleek white glass — overall happy with my purchase as it adds a minimal sophistication to the space. counter depth is perfect for a small u-shaped kitchen. upon arrival though, the top doors were misaligned. the gap between the doors widens towards the bottom and the top right panel sits higher than the panel on the left. the operator’s manual does not contain instructions on how to fix either of these issues, that i can find. i was only able to find tips on adjusting the 4-door version which doesn’t apply to the 3-door frig. it’s been a frustrating process trying to figure out how to make adjustments to the frig to even everything out and bring this beautiful appliance back to top quality. samsung, please help.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-09-26

Samsung Care

Congratulations on your new Samsung refrigerator, Angie! We can help you fix the top doors. To better assist you with the issue, please get in touch with us via our Support Channels below to speak with a live representative. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide them with this number (1144961685) to help our team pull up your information. Thank you! -Angelica

chiefeo
4 (9,999)

2024-07-12

south carolina

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] A great fridge with small issues here and there. Overall design is modern and simplistic, however, non magnetic doors is unfortunate when the sides are magnetic. This can impossible to reach due to positioning against walls. So putting fridge magnets on is a no go. Also the door can show fingerprints due to stainless steel finish. Love the water pitcher, however, can be finicky sometimes, such as not being placed all the way in causing water to miss the pitcher's opening hole. This fridge is definitely worth the price.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Luv2shop
5 (9,999)

2026-06-23

Ajax, ON

Colour : Stainless Steel
5 (9,999)
Very efficient fridge with really big capacity that allows for more space to store items. Its cooling is also on another level without having to worry about if your food is going to become rotten. Its mat black finish is a nice aesthetic that brings comfort and joy into ur home. It’s ergonomics is also something that sticks out about this product as it is nice and tidy. The organization is really one of the best things about this product. Effective and reliable delivery with a top line product makes it unbeatable.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Mwork
5 (9,999)

2024-03-10

Virginia

Colour : Stainless Steel
5 (9,999)
Overall this appliance has been perfect for our family of four. I did have to buy additional items to keep things organized but other than that it has been great. The water pitcher comes in handy. I don't like the stainless steel because of the finger prints. I was told that this stainless steel would be print free haha we have a kid who eats ice all day and she plays sports so having the choice for different ice has also worked out for us. We were unaware of the different "packages" on this refrigerator so just bought the one with the pitcher. I don't regret it. We subscribe to the filter but they are easily accessible. It's very convenient. I love the WiFi option. I always know when our youngest leaves the door open. We are just over a year in with it and I have no complaints.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Geach
5 (9,999)

2026-06-25

MA

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] Honestly, I love this fridge so much, It’s so beautiful. The two types of ice and the water pitcher are everything, so incredibly useful and way better than standing and waiting to fill your bottle. Instead, you always just have a full pitcher. Tons of room. Would recommend looking at the dimensions before you buy the standard versus the counter depth. The standard is big! But it works for me, and we measured the perfect spot so it doesn’t stick out. It’s also incredibly heavy and not easy to move.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

4 (9,999)
Avngr
5 (9,999)

2026-05-25

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] This refrigerator has a great capacity and a lot of options to set up the shelving to customize it however you want. It has a very clean look from the outside and the exchangeable panels to make it whatever color you need to fit your kitchen makes it the perfect piece to build around. The freezer holds its temperature very well and the two different sizes for the ice is a really nice touch because you can get ice that fits in whatever container you're using. Overall I've been very happy with it.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
JediSean
5 (9,999)

2024-07-04

Ogden, UT

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] We purchased this to update an old and outdated appliance. We have added more room for our family to enjoy food we can be sure will last longer. The crisper drawer has helped maintain freshness with our vegetables that aren’t going bad within days. It’s quiet and the lighting helps see everything. The ice trays are handy, and we love it came with its own scooper in its own little home. We got the white glass panels, and use it to write messages the family needs to see in dry erase marker.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
HeatherM
5 (9,999)

2023-09-18

Statesboro, GA

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I've been really please with this refrigerator so far! I love the flat front and the dual ice makers. The only negative is that the small glass area over 2 of the drawers. We have spilled tea and it got under the glass between the glass and the trim. I have not been able to figure out how to take that small section apart. All of the instructions to remove the glass shelving is for the older models and they are different than this particular model. Hopefully I can get that resolved soon.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
G flip
5 (9,999)

2024-03-07

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] The size actually saves space that is having a bottom freezer. When ours went out it was decided to save space with a larger fridge unit. The auto icemaker with regular and smaller size fits a family of six perfectly. The water unit is also an excellent feature with it being able to keep up . The filtration is the best I've encountered. The water is crisp and just the right cold. The door compartments allows for our need for the space of items that would otherwise clutter the shelves. The adjustable shelves are great for regular large items and the slide down shelf accommodates larger containers such as tall tea pitchers and more. Over all this unit is perfect for interior size and exterior space,along with the monitoring that can be done remotely and the alert when a door is left open for a period of time.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Brian
5 (9,999)

2026-07-12

Montclair, Ca

Colour : Stainless Steel
5 (9,999)
I love how much capacity the refrigerator has compared to the one I replaced. The freezer being on the bottom helps with accessibility for my elderly family members to reach what they need. The refrigerator keeps everything amazingly cold. The two doors on the refrigerator helps to keep everything organized and easy to find. Lastly I love being able to how my photos, and other aesthetics on my tablet screen on the refrigerator door!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Woodie
5 (9,999)

2025-05-02

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] We are very happy with our new bespoke Three door French door refrigerator !!! The auto fill pitcher in the door is wonderful very clean lines on the outside we hated the water fell in the door on the outside and this solves the problem and works wonderful !!! Be sure and leave 2 inches of space in the back from the wall and you won’t have any problems. What we did was take a pool noodle and cut about 6 inches and attach that to the wall at the top in the back and at the bottom on both sides so you know exactly when you push it in that you have 2 inches of airspace for the compressor. We love the two sizes of ice that auto fills in the bottom drawer where it should be for making ice in the freezer and it works great just very happy. They have a well designed refrigerator that should never have any problems !!!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
hannah2112
5 (9,999)

2024-03-06

Fullerton, CA

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I bought this fridge during President's Day weekend and am totally in love with it. The Autofill Pitcher is a great feature and refills almost instantly once emptied. The dual types of ice allow you to have a choice when choosing your beverage and also make it so there is constantly ice. The amount of space in both the fridge and the freezer allow me to never need to worry if I have room or not. I also love and appreciate the adjustable features of the shelves in the fridge.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
jules
3 (9,999)

2024-03-30

miami, fl

Colour : Stainless Steel
3 (9,999)
I bought this refrigerator a few months ago. It looks gorgeous but the space is poorly distributed, some drawers don't open unless both doors are open and has limited capacity for large items. There is some areas on the doors that are so minuscule there are basically useless. There is a lot of space on the freezer but it is hard to organized and who needs so much ice and different shapes of ice! The door beeps when left open and there is no way to cancel this feature.

Features

3 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-04-01

SEA Care

Hi Jules, Having a brand-new refrigerator needs to do a lot of adjustment. Let us organize the fridge. Here is a link to help you organize the fridge. Please see each section, follow the steps, and click the hyperlink for further help. Tips for an organized Samsung refrigerator. https://www.samsung.com/us/support/answer/ANS00084845/ Also, please see "Door opening" on page 42 in the alarm section of the user's manual to get details about the fridge door alarm. Manual https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147003188 to help our team pull up your information. Have a great day. ^Aloe

Bart78658
5 (9,999)

2024-08-20

5 (9,999)
The Samsung Bespoke 3-Door French Door Refrigerator is a stylish and customizable option that offers a great blend of aesthetics and functionality. The 3-door design provides ample space for both fresh and frozen items. The French door setup gives easy access to the refrigerator section, while the bottom freezer compartment is roomy and well-organized. The interior layout is well-thought-out, with adjustable shelves and large door bins for maximum flexibility.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Kk3650
1 (9,999)

2022-12-10

Loxahatchee, FL

Colour : Stainless Steel
1 (9,999)
I bought the fridge under two weeks ago. Delivery men hooked every thing up and it is yet to get cold. Just a total shame to buy a new fridge and now not be able to have a fridge we can use in our house hold. Set up a Tec to come repair the fridge and is still two weeks out on coming. So basically bought a brand new fridge to get repair parts to get it to work before I can even put a single item in it. Looks great in the kitchen it was a nice new decoration.

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-12-14

Samsung Care

Greetings, We understand the importance of keeping the food items cold and fresh. Here are guides to get your fridge working! If your freezer is not freezing or your fridge or other temperature-controlled compartments are not cooling, there are several options for fixing and correcting the temperature. Learn more from these details. Cooling temperature with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all You may also watch our youtube video about "What to do if your refrigerator is not cooling": https://www.youtube.com/watch?v=ogwmuhLH4G4 How to level your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00062321/ https://www.youtube.com/watch?v=56WIrCOKoiI Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145248695, to help our team pull up your information. Have a great day! ^Chrystel

SissyGirl
5 (9,999)

2024-01-18

Baton Rouge, LA

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] Very beautiful design and spacious. It is well thought out and brightly lit. We had to shim the left door as it was 1/8" lower and wouldn't engage the center draft stop, but that was super easy with the included plastic snap rings. We really like the dual ice maker and the always cold quickly auto-filled water jug. And the fact that this fridge is connected to our smart things app makes it even handier, as you know if the door is accidentally left open, etc.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Becca
5 (9,999)

2023-03-01

Peoria, AZ

Colour : Stainless Steel
5 (9,999)
Absolutely love this refrigerator. Installed Feb. '23. The look is sleek and is a beautiful addition to my kitchen. The interior is very nice and spacious - more room than what you'd think for this size. Water pitcher is a nice addition. Can not hear it running, it's so quiet. Only noise is barely audible when the pitcher fills and when ice drops. Love the 2 options for ice. So far, so good! Happy I purchased this...now I need to upgrade cabinets!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MelanieH
4 (9,999)

2024-04-24

4 (9,999)
Great fridge held a lot of food enjoyed the auto fill water dispenser. Loved the ice in bottom part so less fridge is being used. After about a year the compressor went. Would highly recommend getting extended warranty. Dealt with store we bought very helpful. Samsung themselves not helpful at all unless you have warranty through them. Check where your warranty is could be extended company of your store. Overall great fridge but get your extended warranty.

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
4 (9,999)

2023-10-02

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] The refrigerator has been in service for almost 2 months. So far, so good. Maybe I’m an extreme creature of habit but …Amazing how changing a refrigerator configuration affects your life. Shelves, drawers and door layout are all different from last fridge so I am still trying to optimize / organize the contents to fit my preferences. Fortunately, the product has lots of flexibility. I’ll get there eventually. The ice bin in the freezer drawer works well.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
JJFerg
5 (9,999)

2023-04-04

Illinois

Colour : Stainless Steel
5 (9,999)
Huge Refrigerator! Just what we wanted. Two kinds of ice! That's pretty cool. I'm pleased with the refrigerator. Be prepared for children to be befuddled by the lack of handles. They'll get used to it after they smear their hands all over the front a few times :) Samsung customer service has been fantastic. And they delivered to us in the middle of nowhere. During a trying home move, Samsung has been a bright spot in an otherwise difficult time.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Naresh
5 (9,999)

2026-05-29

North Carolina

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] Customizable Design Personalize your refrigerator with a wide range of panel colors and finishes. Mix and match to complement your kitchen aesthetic. Modular Flexibility Choose the layout that fits your lifestyle, whether you need a classic fridge-freezer combination, or a multi-door setup. Smart Connectivity Control temperature settings, monitor energy usage, and receive alerts on your compatible devices with the SmartThings app.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2023-10-02

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] Even though this is a counter depth refrigerator, we found we have plenty of room to put what we needed. The shelves are proportioned just right for the way we use it and therefore actually maximized the space. We are enjoying the water pitcher. The kids love that they can just dump the water into their large water bottles without waiting for a door water dispenser to slowly fill up their bottles. We are very satisfied with this purchase.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Techguy
5 (9,999)

2026-04-17

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] Not only is the device very , very aesthetically pleasing. It is also extremely useful high functionality. In a sleek luxury design. It has great capacity to hold several different types of unique items. That require different types of refrigeration or storage. It is easy to clean and it's connectivity with the SmartThings app.Makes it so easy to keep up with maintenance , ensuring that your device stays good to use for many years to come

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
kCHIKS
4 (9,999)

2025-05-15

Durand, WI

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] Great fridge, Pros: We really like the ice bins and liked the water container more than we thought we would. Cons: Left top door was finicky with leveling the fridge to get it to stay open when opened like the right door. Searching online seems to be a common issue, I found opening the top left hinge cover and unwind/playing with the water line seemed to help and get it to a point where once the door is fully open the door stays open now.

Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Carla
1 (9,999)

2026-06-04

Colour : Stainless Steel
1 (9,999)
[This review was collected as part of a promotion.] We purchased this Product because we own a lot of Samsung products washer, dryer, TVs, etc., and we were thinking that a Samsung refrigerator would be great ,boy where we wrong. We’ve had to repair this Refrigerator twice already. Losing all our Refrigerator products/freezer products both times I don’t know if we just got a dud or if it’s just the actual make and model of the Refrigerator. Based on my experience, I would never recommend.
Response from Samsung:
2026-06-04

Samsung

Hi Carla, We know how important it is to rely on your Samsung refrigerator for keeping food safe day after day, especially as someone who has trusted and owned several Samsung appliances, and we understand how challenging it can be to go through repeated repairs and deal with product loss along the way. We encourage you to connect with our Samsung Care channels so we can take a closer look and explore any additional options available to support you. Please keep this reference number for your records: 1152587424. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Christian Samsung Care

Danny
5 (9,999)

2026-06-27

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐ I’m extremely satisfied with this Samsung refrigerator. It cools quickly, keeps food fresh for longer, and operates very quietly. The design is sleek and modern, adding a premium look to my kitchen. It’s also energy-efficient, spacious, and the storage compartments are well organized. Overall, it’s a reliable appliance that offers excellent value for money. I highly recommend it to anyone looking for a high-quality refrigerator.
Lemonylatina
4 (9,999)

2026-07-13

Tulare california

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] It works great and its beautiful! Keeps my food cold and theres plenty of space for snacks for my kids. Easily accesible and very consistent. An aesthetic addition that matches my kitchen i love it!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)
Klielle54
2 (9,999)

2025-07-08

Columbus OH

Colour : Stainless Steel
2 (9,999)
Overall while we had this fridge we loved it- the space was great and we liked the look especially with matte black panels. However after owning it only 2.5 years it had a sealed system failure (cooling system). Since we bought from an out of box appliance store the warranty wasn’t good, even after calling service line 3 x and using the online chat. Just replaced today with a different brand. Samsung looks good but doesn’t hold up.

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-07-09

SEA Care

Hi there, Our goal is to assist you at any time. We would like to discuss this experience further with you and explore how we can assist you with your Samsung refrigerator repair, should you decide to proceed. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149915555, to help our team locate your information when you message us. Have a great day. -John

Jtreamer
5 (9,999)

2025-12-03

Marion Illinois

Colour : Stainless Steel
5 (9,999)
We’ve had this fridge for over a year now and couldn’t be happier with it. Everything has worked flawlessly—no issues at all. The autofill pitcher is one of our favorite features and gets daily use. The ice maker is excellent, and we love having two different ice sizes to choose from. Both the fridge and freezer offer plenty of capacity for our needs. Overall, it’s been a perfect fit for us, and we really don’t have any complaints.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
PAEric
5 (9,999)

2022-11-19

Pennsylvania

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] The refrigerator is stylish with the glass doors and the flexibility of changing the glass panels with different colors to match youur decor. I like the ice maker as it has two sides in the tray that the ice maker produces small and large cubes and plenty of it. The water dispenser is a carafe that is always filled. I prefer this over having to press a button to dispense the water into a jug, standing and waiting for it to fill.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ErinB
5 (9,999)

2026-05-11

Vacaville, CA

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] We’ve had our fridge for over 2 years and love it. No issues or problems to date. It works so well. The beverage center is my favorite part. It keeps food cool and cools quickly. It’s great on energy use. The only issue o have is lack of space for tall items. The middle shelf adjustable half needs to be fully removable to be completely useful for the number of tall containers we use. Easiest appliance ever to keep clean!

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Iceman
4 (9,999)

2026-04-30

New York

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] I love this fridge for its screen. My kids love playing on the tablet like screen; it’s both education and entertaining. Also love that it makes ice quick and the added interior water pitcher makes getting filtered water a breeze. I would give it five stars if not for the fact that it has developed two hairline crack on the interior and the occasional clogged water filter. Other than that, I’ve had no other issues so far.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Hot in Texas
5 (9,999)

2022-11-16

San Antonio, TX

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I am a 20+ years Army Veteran and needless to say, I have moved around a lot. After retiring in 1999, I bought a house. I bought a really nice side by side refrigerator and I was as pleased as punch! Especially after living overseas for many years where refrigerators weren’t really “a thing” like in the U.S. Well, I recently purchased my “dream house” where I hope to spend the rest of my days. At the behest of my daughter, I purchased the three-door Bespoke Refrigerator with built-in water pitcher. We’ve had it for about three weeks now and I just can’t stop looking at it. It is sleek, modern, and oh so functional. There are crisper drawers; meat drawers; cheese drawers; drawers galore. Plenty of freezer space; very functional, space saving ice drawer with a scoop!!! I just love it. I was so impressed with Samsung that I also bought their washer dryer! HOOHA!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
DJH4
5 (9,999)

2022-10-10

Mount Pleasant, SC

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I purchased this refrigerator last month and really glad I did. We had a GE GYE model that was purchased in 2015 and had nothing but trouble. The GE was also very loud at times. Our family are happy with the Samsung refrigerator especially with the looks, the features, the ice cube sizes, and how quiet it operates. The temperature inside the refrigerator seems to be very consistent inside. Very happy with the purchase.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
silvery
3 (9,999)

2025-09-17

Brooklyn, NY

Colour : Stainless Steel
3 (9,999)
Have this model for almost 2 years, average performance. It cools okay but the maintaining it is the pits. If you are particular with cleanliness do not get this. It is impossible to properly clean if something spills, you cannot remove the glass from its plastic casings and colored liquids get trapped forever. Filter needs frequent expensive replacement. Also my pitcher cracked and there is no replacement available...

Features

4 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-09-17

SEA Care

Hi there, We aim to provide you with a hassle-free experience while using your refrigerator. Let us help you. To ensure your Samsung refrigerator dispenses clean, fresh water, it is essential to use a clean water filter. We recommend replacing the water filter every six months. To address your other concerns with your fridge, click the links and hyperlinks for tips. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS10006824/ To obtain a recommendation for a compatible pitcher for your fridge, please get in touch with Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150751299, to help our team locate your information when you message us. Have a great day. -John

Amelia
4 (9,999)

2022-10-07

Savannah

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] I bought this a month ago and I am very happy so far. I like the 2 varieties of ice and the modern design. I do have 3 minor complaints: The white color of the doors is more of a light gray against my high gloss white kitchen. There is no shelf height that fits a large bottle of wine with bottle stop. I also find it irritating that I can’t pull out the very bottom drawers without opening both of the fridge doors.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Bakerylayne305
5 (9,999)

2022-05-31

Miami

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] My current refrigerator was going on 16 years and I was in the process of reading review after review to make sure I had chosen the perfect replacement. The entire process took just a few weeks and before I knew it, I had this beautiful, functional refrigerator. To begin, I love the sleek lines without exposed handles or an exposed water and ice dispenser. The filtered water pitcher inside that refills chilled water so you never have to sit there holding a glass or water pitcher. That to me is genius! Additionally, there is so much space inside both the refrigerator and freezer, even with the built-in ice machine. The two sizes of ice are perfect for any beverage and it even comes with its own ice scoop and a place to store it securely. Every day I am learning something new and wonderful about the Samsung Bespoke Refrigerator. I couldn't recommend this more.
Picky shopper
5 (9,999)

2025-07-20

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I have owned this refrigerator for 8 months and have not had any issues. There are many features I really like on this model, my favorite being the autofill water pitcher. We also like the ice maker setup with two types of ice and the scoop, especially now that summer is here. The filter is conveniently located and easy to change. The only drawback and it was a minor one was getting used to no handles on the doors.
Oscar9211
5 (9,999)

2022-07-14

DES plaines

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I found the refrigerator of my dreams. It is big, and beautiful, and there is a lot of space in it. Very convenient and most importantly, no fingerprints remain. There is so much room inside this refrigerator and the adjustable shelving is perfect for making room for an oversized watermelon. The no handles design and water pitcher inside the door gives it a sleek and modern look. It also makes it easy to clean.
Walker1812
4 (9,999)

2023-07-15

Orlando, FL

Colour : Stainless Steel
4 (9,999)
Bought the fridge a few months ago. Hands down the most beautiful fridge out there that isn't vintage. If you want some style this is the way to go. There are three main faults I have found to go with a product I generally love that need some fixing: 1. The doors swing wide enough, but just wide enough. They should open wider. 2. Don't put anything glass on the main shelf with the lovely pattern Will scratch up with the slightest effort. Just have to remember to not put scratchy things on anything but the plain glass shelves. If you can. It's gonna scratch up. Bad choice of materials. Did nobody test this? 3. The LED light is permanently set at Daylight (6000k) which can very straining to those of us who have the entire rest of their homes set at warm white (3000-4000k) It's LED, this is the easiest fix, just allow us a setting between daylight and warm white.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
WiscoGal
5 (9,999)

2022-11-27

Wi

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] Purchased a Bespoke 3-door French Door Refrigerator and absolutely love it! I wasn't sure about having no handles but once I was used to it, I realized it was much nicer to have the extra walk space. This is a counter depth frig and I am amazed at how much it holds. Having a built-in water pitcher that constantly refills itself is a dream. Samsung has obviously put a lot of thought into the Bespoke line.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Snooze
3 (9,999)

2022-11-29

Atlanta

Colour : Stainless Steel
3 (9,999)
The freezer is tiny!! 1/4 of it is taken up by the ice machine which leaves two small basins and drawer. The handles are huddle in the top so instead of being able to pull a handle at chest height you have to extend your arm up to the top which is annoying when carrying multiple things. And you can’t opt. A fridge drawer without opening both exterior doors. Definitely sacrifice utility for looks here.

Features

3 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-12-02

Customer Care

Great to hear from you, Snooze; thanks for sharing your insight about our Samsung refrigerator. We understand that some features do not meet your expectations to understand and appreciate the product better. Let me share the user Manual. https://downloadcenter.samsung.com/content/UM/202211/20221130164158228/FDR_RF8000B_SG_DA68-04540A-00_EN_MES_CFR.pdf If you require any further information, feel free to contact us via the following links. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide this reference number (1145208663) to help our team gather your information. Thank you for choosing Samsung. Have a great day. ^^Ross

mstone
1 (9,999)

2022-10-12

Haslet, TX

Colour : Stainless Steel
1 (9,999)
Bought this fridge 1 day ago. Looks nice but the ice maker is not functioning. Contacted Samsung and won’t have a technician come out until next week. That’s a bit ridiculous for buying a brand new product. I am about to return this thing as I feel the tech is going to say it needs a part and wait a month for it to be fixed. Shame. Especially when I thought I would give Samsung a chance too.

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-10-12

Samsung Care

Hi Mstone, Thank you for bringing this to our attention. Let us check and get the ice maker on track. There are a few simple and easy ways to solve the reasons why your ice maker may have no ice production. Checking the water filter, and the water pressure, and testing the ice maker can hopefully get you back to making ice and having colder drinks in no time. Samsung ice maker is not making any ice https://www.samsung.com/us/support/troubleshooting/TSG01001014/ What to check when there is no ice or not enough ice from the ice maker or dispenser https://www.youtube.com/watch?v=heJu7r3JqNc Ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/ I highly recommend visiting this link for the reference guide: Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/ How to maintain the ice maker https://www.youtube.com/watch?v=EsbHtpc1ak4 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145025760) to help our team pull up your information. Have a great day. ^Charles

Response from Samsung:
2022-10-12

Samsung Care

Greetings, Thank you for sharing your experience with the Samsung refrigerator. Mstone, while we are waiting for the technician's visit, I have provided a Samsung link below about the Samsung ice maker. "The ice maker is not working". Here's the link: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ If you have inquiries and needs further assistance in the future, feel free to reach us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us You can provide this reference 1145025656 number and it will help our team pull up your information. Thank you for choosing Samsung and have a great day! ^Rainly

Lyde
4 (9,999)

2024-01-29

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] I am pleased with the refrigerator, although I cannot use the ice maker. My kitchen is not plumbed for a refrigerator. I like the fact that it is not deep, so I can see everything on the shelves. The only thing I am not happy with is the fixed shelving and door compartments. There is no way to change their spacing. Other than that, I like the refrigerator. It keeps everything nice and cold.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
FM1775
4 (9,999)

2026-07-13

Philadelphia

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] Efficient fridge at an affordable price with quality finishes. I’ve had this fridge for almost 3 years now and can’t complain. Recommend!

Features

4 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

4 (9,999)

AI Functionality

1 (9,999)
TJBON
4 (9,999)

2026-04-19

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] These fridges are ideal if you prioritize a sleek, modern look and need maximum interior room. Massive Interior Space: The "Mega Capacity" models offer up to 32 cu. ft. of storage, currently the largest in their class. Customizable Design: The Bespoke series allows you to swap door panels for different colors and finishes like White Glass or Navy, letting the fridge blend into or accent your kitchen. Concealed Beverage Center: Many newer models hide the water dispenser behind a panel for a cleaner look and include an AutoFill water pitcher that can infuse your water with fruit. Dual Ice Makers: Most 3-door models now produce two types of ice: standard cubes and Ice Bites (smaller, nugget-style ice), which are popular for chilling drinks faster. Smart Integration: Through the Samsung SmartThings app, you can monitor energy usage, adjust temperatures remotely, and get alerts if a door is left open.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Brandon R
3 (9,999)

2025-10-17

Florida, Kissimmee

Colour : Stainless Steel
3 (9,999)
I need an ice maker for my health condition and this fridge has helped dramatically for around a year, but it stopped making ice and it simply won't work. The autofill pitcher is a great addition as well though as I use it to add water to my external ice maker in the meantime. If I were to get assistance from Samsung on fixing my ice maker directly I would rate the fridge a 5 star.

Features

5 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-10-20

SEA Care

Brandon R., we understand the importance of a working ice maker. Allow us to help. We recommend checking this link to help you troubleshoot if the ice maker stops working. Please click on the embedded word and watch the video included. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151075534) to help our team pull up your information. Have a great day. ^Camille

Mike
1 (9,999)

2025-03-25

Spokane wa

Colour : Stainless Steel
1 (9,999)
I was convinced by a salesman that bespoke refrigerator was good. I purchased 6 months ago went to change the water filter now it won't stop leaking water after two days and looking into it still leaks had to leave the water off. Typical samsung fridge it is junk would definitely encourage people to look for other brands totally disappointed. And yes used OEM filter from samsung.

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-03-25

SEA Care

Mike, we understand the inconvenience of dealing with a refrigerator's water filter leak. Let us help. Below is a troubleshooting link to help when the refrigerator's water filter leaks. Please click on the embedded word. Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter I have also shared this link for tips and tricks on changing the water filter. Please select "Replacing the water filter." Kindly choose the type of water filter you have and follow the step-by-step guide. Replace the water filter in your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00060149/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148658158) to help our team pull up your information. Have a great day. ^Camille

soraseishin
5 (9,999)

2023-09-18

Southwest Virginia

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] This is the greatest fridge. I love the flexibility of being able to put many different sizes of items in it. I've only used the push-back shelf feature once, but soup season is coming up! I don't think you can put anything that tall in most fridges without removing a shelf. We particularly love the water pitcher. So much better than door water! Like seriously its amazing. There's so much space too! The drawers are great for a person like me who insists there is a "meat drawer", "cheese drawer" and "veggie drawer". There's one of each with an extra for whatever. Did I mention the ice maker? Love the 2 types of ice. The freezer is nice and big too. I've used the app and love having an alarm go off when the door is left open. If I'm not home I can call someone to let them know they left the door open. The power freeze and power cool options are quite handy too! Seriously, this fridge is next level.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Fridgereviewer
5 (9,999)

2024-10-01

KY

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] Bought the refrigerator over a year ago. Not had any issue with it. It has tons of space, we can never fill it so getting items and knowing what’s in there is a breeze. Love have 2 sizes of ice. We wanted no water/ice dispenser and this is exactly that. Those dispensers seem to always break so this was a good compromise for us. All in all we are very pleased with the unit.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Haylie
5 (9,999)

2026-04-22

Twentynine Palms California

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I love this fridge, the option to open both doors into a wide fridge allows me to store a variety of foods from pizza boxes to Thanksgiving Turkeys. It’s very easy to take out shelving and freezer drawer for cleaning. I love all the adjustable shelves that allow me to store all my condiments. Lastly, I love the way it’s sleek and shiny in the kitchen of my brand new home.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
aaronluu
5 (9,999)

2024-01-24

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I love the way it looks. No handles on the fridge make it look sleek and minimal. I haven't had any issues with it and had it for almost five months now. Just a couple of things that might bother people. The icebox might not be for everyone, but it didn't bother me. The freezer could use a little more space. Overall, great product, and no regrets about buying this fridge.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Phaasi
5 (9,999)

2026-07-06

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] After using this Samsung refrigerator, I’m very happy with it so far. The first thing that stands out is the design — it looks very clean, modern, and premium in the kitchen. The finish feels high-end and fits well with a newer home or updated kitchen. The storage layout is very practical for everyday use. There is plenty of room for groceries, drinks, larger containers, and produce without everything feeling crowded. The shelves and drawers are easy to organize, and it’s simple to see what’s inside. Cooling performance has been strong and consistent. Food stays fresh, drinks get cold quickly, and the freezer has worked well without any issues. I also like that the refrigerator runs quietly, which is important in an open kitchen area. Overall, this has been a great hands-on experience. It looks beautiful, has excellent capacity, keeps food cold properly, and feels like a real upgrade. I would definitely recommend it.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Bette
5 (9,999)

2022-10-19

Western NY

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] So, a 3 yr old competitors product died on me and I had to get a new refrigerator. I really liked a lot about this one and ended up buying a small refrigerator to keep things in until I received it. It took a few weeks. I have been really happy. This one keeps the temperature right on. Having previous refrigerators with ice and water in the door and always having issues we decided to try this one with the ice in the freezer drawer and the water in a pitcher. This has been better than we expected. We take the pitcher and fill everything, put it back in and it is refilled in seconds. There is a LOT of room in here despite the fact I went for counter depth this time, I have plenty of room for everything. The only thing I would warn about is that the white glass is not really white...white. I have white cabinets and they look.... grayish. I would definitely recommend this refrigerator. Great organization too!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
TiredDad
4 (9,999)

2026-04-19

Fair Lawn New Jersey

Colour : Stainless Steel
4 (9,999)
[This review was collected as part of a promotion.] I love how big this fridge is and how there just some seems to be a place for everything. The auto fill pitcher is the best feature and I honestly have no idea how I lived without it before. I can't give it 5 stars because certain features are locked into the smart things app and if it loses wifi (which it randomly does and you need to reconnect) then you are stuck.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
nirmaljal
5 (9,999)

2024-09-30

Austin, TX

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] We bought this refrigerator about 2 weeks ago, we love it. It looks elegant with its glass panels. It is easy to clean and wipe off. It is very spacious and works really well for our family. Love the auto refill water jug that ways we always have cold water to drink. The automatic icemaker makes ice in two sizes which is great. The freezer is also really spacious.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jie67666
4 (9,999)

2024-10-08

4 (9,999)
The Samsung 36" BESPOKE 3 Door French Door Refrigerator impresses with its spacious interior, Autofill Pitcher, and sleek design. The cooling performance is excellent, and the customizable storage is a plus. Lack of panels limits personalization options, but overall, it's a great fridge for its price. Quiet operation and convenient features make it a solid choice.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Leversole6
5 (9,999)

2024-09-09

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] Absolutely love our Bespoke refrigerator! Love the in door pitcher, dual ice and the customizable panels . The glass ones are great because we can use dry erase markers and let our grandson draw on it!. We had bought 1 last year and decided when our other refridgerator went we had to replace it with another Bespoke, no questions asked. We now have twin fridges!
Mustafa79036
Incentivised review Rewarded for feedback, but gave honest & objective review.
2 (9,999)

2024-08-04

Colour : Stainless Steel
2 (9,999)
This is okay not the best I dish that I always have to keep the setting too high to keep my food cold but that would sometimes be annoying as soemtiems I would have to move some food that would freeze from top shelf to the bottom. The settings really need to be adjusted or have more setting taht keeps the cold in the refrigerator flowing equal. Overall it's okay.
Response from Samsung:
2024-08-07

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Danielle
5 (9,999)

2023-04-28

Buffalo, NY

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] We purchased the entire Bespoke appliance set after looking at many different appliances. We were drawn to the interchangeable glass panels (we went with white glass), as we are not fans of stainless steel. The fridge is well-made with attention paid to detail and functionality. It seems to have plenty of space and the built in water pitcher is a great feature.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ramkumar
5 (9,999)

2022-10-06

Atlanta, Georgia, USA

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] We received this Fridge few weeks ago. I would like to give 5 star rating for transportation and installation. This Fridge was delivered on time and no delays. We really love the design of the fridge with 3 doors with lots of spaces. Special mention is the water pitcher and it met our expectations. Samsung once again provide the new fridge with lot of features.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Rex
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2023-12-14

Colour : Stainless Steel
4 (9,999)
This Refrigerator is a culinary marvel! Its spacious design and innovative features redefine kitchen convenience. The Autofill Pitcher adds a touch of modern elegance. This refrigerator elevates both style and functionality, making it a standout choice. Highly recommended for those seeking a blend of sophistication and practicality in their kitchen appliances.
Response from Samsung:
2023-12-20

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Disappointed Consumer
1 (9,999)

2026-01-04

Idaho

Colour : Stainless Steel
1 (9,999)
I have the RF30BB660012. The best part of this refrigerator is the double section in the freezer. Customers need to know that you have to continually pull the ice forward or you won't get a full load of ice. In the refrigerator section - The lack of ability to move shelves into more positions was the first thing we had to deal with. There's a tiny shelf in the refrigerator that is absolutely useless as it is a little over 1 inch wide and a few inches long. It's on the door by the beverage center. Cleaning the shelves is impossible. All current videos on Youtube show a different version. There are no clips. The bottom shelf doesn't even come out so you can't clean thoroughly. It would be okay, but none of the glass in this unit come out and the plastic around it isn't sealed so all spills go between. If you like a clean fridge this one isn't for you. At $2G+ in price, I'd pass if I knew all of this. I miss my 1980's refrigerator.

Features

2 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-01-05

SEA Care

Hello there, We aim to provide you with a hassle-free experience while removing the drawers and shelves of your refrigerator. Let us help you. Please refer to the link below to address your concerns about cleaning your fridge. For tips, click the hyperlinks and watch the embedded video. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS10006824/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151750780 so our team can pull up your information when you message us. Have a great day. -John

RainsGardens
5 (9,999)

2026-06-07

Fort garland Colorado

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] This refrigerator is sleek looking. Love the smooth fronts with no handles. It’s super easy to organize and customize for your own use. Love love love the water pitcher and filtered water. The ice maker provides two sizes of ice which is super handy! Super large capacity drawers in the freezer area are so easy to organize! Flexible shelving arrangements!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Luv2shop
5 (9,999)

2026-05-09

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] This product is impressive.We are delighted to hear you are pleased with your recent acquisition. It is wonderful that it meets your expectations so well. We take pride in offering items that bring satisfaction to our customers. Your positive feedback is greatly appreciated by our team. We hope you continue to enjoy your purchase for a long time to come.
EnMplus4
5 (9,999)

2022-12-20

Ohio

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I absolutely love my new Samsung Bespoke refrigerator. Everyone that comes over is so impressed with its sleek looks & it ample storage space. The auto fill pitcher is definitely a MAJOR perk. I’m also impressed with its two different sizes of ice it makes. I am so happy we had stopped in to look at fridges in person because this one took my breath away.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MzParker
5 (9,999)

2024-02-08

Michigan

Colour : Stainless Steel
5 (9,999)
[This review was collected as part of a promotion.] I've had the Bespoke with the refillable pitcher for about a month. I love everything about it, the space, storage, 2 different size ice cubes and I love ice. The pitcher is so handy and beautifully in the door. It sets the temperature itself and sends notifications for everything, including the door left open. Not to mention it's beautiful on the eyes.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

User manual & downloads

User Manual

ver 1.0 | 11.48 MB

Apr 29. 2026

ENGLISH

User Manual

ver 1.0 | 11.44 MB

Apr 29. 2026

FRENCH

Product support

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Product support

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Features and specifications are subject to change without prior notification.