How to change your Samsung account country or region

Step 1. Using a web browser, open the Samsung account website and sign in to your account.

Step 2. Select Profile at the top of the screen.

Step 3. Scroll down and select Edit personal information.

Step 4. Select Country or region.

Step 5. Select the desired country from the menu, then select Change.

Step 6. Read the information provided on screen, select the checkbox, and then select Change.

• After changing your Samsung account country, you must wait 180 days (about 6 months) before changing it again or reverting to your original country.

• Some services and features, such as SmartThings, may not be available after changing your Samsung account country.

• Your purchase history will only display purchases made in the currently selected country. To view purchases from another country, you must change your Samsung account country back to the one used at the time of purchase. Please note that the 180-day (about 6 months) restriction still applies.

• Family group accounts and child accounts cannot change their Samsung account country.

• Accounts belonging to users below the minimum age required in a country may not be able to change countries. Age requirements vary by country.

• Samsung accounts using only a phone number as an ID cannot change countries.

• Some Samsung accounts in European countries may be temporarily restricted from changing countries due to local privacy regulations.

• Samsung accounts based in Mainland China cannot change countries. Likewise, accounts outside Mainland China cannot be changed to Mainland China.

• If you have a Galaxy Store seller account, you must submit a change request through the Samsung customer center.