What is the meaning of the error codes displayed on your Samsung dryer

Last Update date : Feb 23. 2022
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Error codes help identify the problem when your dryer isn't working properly. Luckily, errors on your Samsung dryer are usually very easy to fix and only take a few troubleshooting steps.

Note: The provided information refers to dryers sold in Canada. The available settings and options may differ for appliances sold in other countries. If you see something that looks like an upside down "F," it's meant to be a "t." Please refer to the Temperature errors.

Voltage errors (9C1, 9E, 2E, 9E1)
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This code appears when something is abnormal with the voltage being supplied to the dryer.

If you get this error, check that the dryer is on its own circuit and not using an extension cord. If it's an electric dryer, confirm the power cord has been installed properly and the correct voltage is being supplied. If you take a model out of the country it was sold for, you may get this error, as power grids and their regulations vary between countries.

If the error continues, visit our Support Centre to request service.

Jammed button errors (bE, bE2, bC2, 6E, 6E2, 6C2)
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This appears if a button on the panel is detected as stuck or continuously pressed.

If you get this error, power off the dryer, and then individually touch and release every button on the panel, working back and forth to reach all edges of each button.

If any of the buttons are damaged, or the code returns after powering on the dryer, visit our Support Centre to request service.

Door-Related errors (dC, dE, dF, do, d0, 1 DC, 1 dF)
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These are related to the door, its latch, and the sensors that detect whether they are secured correctly.

Check that the latch is securely fixed, laundry or other items are not caught in the door, and the door is closed and secured correctly.

If the code cannot be corrected or there is damage to the door or latch, visit our Support Centre to request service.

Temperature errors (tS, t5, tC, tO, t0, tE, tE3, tC5, tCS, 1 tC, 1tC5, 1tCS)
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These reflect an issue with the temperature or with the sensors that measure it.

The most common cause is a clogged lint screen or vent system trapping heat in the dryer. Clean the lint screen, vent system, or both to correct the error.

If the error continues after cleaning the lint screen and the exhaust vent, visit our Support Centre to request service.

Heating errors (HC, hE, HC4, 1 HC)
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This means that the dryer is getting too hot.

The most common cause is a clogged lint screen or vent system trapping heat in the dryer. Clean the lint screen, vent system, or both to correct the error.

If the error continues after cleaning the lint screen and the exhaust vent, visit our Support Centre to request service.

Communication errors (AC, Et, AE, EEE, AE4, AE3, AE5, E3, 1 AC)
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This code means the dryer's internal components cannot communicate with each other. Shut off the dryer for 60 seconds, and then turn it back on again.

If the error code remains, visit our Support Centre to request service.

Frequency errors (FC, FE, 1 FC)
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These codes mean that there is an invalid power source frequency. To fix this, try restarting the cycle. If the error code remains, visit our Support Centre to request service.

All other errors

If the dryer displays an error code that was not in the list, the error usually relates to the dryer's sensors and components. Here are some examples: 3C (motor error), oD (dry time error), 1 AC7 (electronic control error), or HC2 (gas ignition error).

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If you get one of these errors, or any other errors, power off the dryer for 2-3 minutes, power it back on, and restart the cycle. If this doesn't work, try checking your user manual for exact troubleshooting steps.

If the error returns, visit our Support Centre to request service.

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