Back up and restore data on your Galaxy phone
If you accidentally delete a file on your Galaxy phone or tablet, do not panic. When you back up and restore your content using the storage options on your Galaxy device, you will be able to download the file again. You can use a cloud service or a microSD card to back up pictures, videos, music, documents, and much more, so you will never have to worry.
Note: Information provided applies to devices sold in Canada. Available screens and settings may vary for smartphones sold in other countries. Samsung Cloud may not available on all Galaxy devices, and may not be supported in certain countries. If you're moving data to a new device, check out our guide to transferring data with Smart Switch.
Note: Individual files over 1 GB will not be uploaded.
Backing up your data is a little different than syncing. When you back up, you save files from a device to the cloud, so they can be redownloaded later. These files will not automatically appear on your other devices unless you manually restore them. Syncing, on the other hand, just adds updated information to a device.
Here are some apps on your phone or tablet that support the back up and restore feature:
- Call logs: Call and message history.
- Clock: Alarms, world clocks, and timers.
- Apps: Installation files and app settings.
- Calendar: Events and tasks saved on your phone or tablet.
- Messages: Enhanced messages, multimedia messages, and text messages.
- Contacts: Contacts, email addresses, and business cards saved on your phone, tablet, or USIM.
- Home screen: Layout, wallpapers, and Samsung DeX settings (your default wallpapers will not be backed up).
- Settings: Accessibility settings, ringtones, Samsung Keyboard options, Wi-Fi settings, and Always on Display settings (your default ringtone will not be backed up).
Make sure you do not lose that precious video of your baby's first steps. Back up your data, so you can relive your special moments.
Manual back up
Note: For more information about the process, tap the More options icon (the three vertical dots), and then tap More information.
Automatic back up
Your data can be backed up automatically once every 24 hours, as long as your phone or tablet is charging and connected to a Wi-Fi network. The screen also needs to be off for at least an hour. You can also customize what files are automatically backed up.
Note: Content will not automatically back up if the cloud storage is full.
Note: Enabling Auto back up also ensures that your Cloud storage account will be safe from accidental removals. Any accounts or categories such as contacts, calendars, photos, videos, keyboard data, etc. that are not used within a 12-month period could be subject to deletion.
Once everything is backed up on Samsung Cloud, restoring your data is simple. You can even transfer it to another device using the Restore feature by performing these steps on the new device.
Note: You cannot use this method on a computer.
If you no longer want something on Samsung Cloud, you can delete it to save space.
Google is another great option to back up and restore your data. Your Google account can be used to sync data between multiple devices, just by logging in to the same account on every device.
Note: The Automatic restore option may not be available on all models.
Note: To restore your data, tap the switch next to "Automatic restore" under "Google account".
If you would rather use a method that does not require the internet, you can try using a microSD card. Simply insert one into your phone or tablet and then copy your files to the card with My Files, so they will be safe and sound.
Restoring backed up files is as easy as backing them up and then copying them to the phone or tablet, or even copying them to another device.
_JPG$)
Thank you for your feedback!
Please answer all questions.
The coding for Contact US > Call > View more function. And this text is only displayed on the editor page, please do not delet this component from Support Home. Thank you