Bespoke Jet AI Ultra 400W

Black
VS90F40DMK/AA

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Features

Simply powerful

 Enjoy intensive and intelligent cleaning with the powerful cordless stick vacuum cleaner, with suction power of up to 400W**. AI Cleaning mode 2.0 adjusts its performance in more diverse cleaning environments****. HEPA Filtration also helps reduce fine dust***** from escaping into the air.1

Powerful suction

Intuitive Cleaning Performance

Clean floors in a breeze with the powerful stick vacuum cleaner. A HexaJet Motor creates suction power of up to 400W* for intensive cleaning. It also has a run time of up to 100 minutes on one battery at Min mode** to clean a whole house.2

A cross-sectional of a vacuum cleaner with a black background. Suction Power up to 400W A cross-sectional of a vacuum cleaner with a black background. Suction Power up to 400W
A cross-sectional of a vacuum cleaner with a black background. Suction Power up to 400W A cross-sectional of a vacuum cleaner with a black background. Suction Power up to 400W

Dust Filter

HEPA Filtration System

The HEPA Filtration system, with an upgraded fine dust filter and finely tuned machine sealing, helps reduce fine dust particles* from escaping into the air.3

Easy empty & charge

Upgraded All-in-one Clean Station

 Empty the dustbin easily and charge the vacuum with the All-in-one Clean Station. It traps 99.999%* of fine dust** and also shuts the dustbin cover.4

'Samsung Bespoke Jet AI Ultra' in the living room and of the 'All in one clean station' in action. 'Samsung Bespoke Jet AI Ultra' in the living room and of the 'All in one clean station' in action.
'Samsung Bespoke Jet AI Ultra' in the living room and of the 'All in one clean station' in action. 'Samsung Bespoke Jet AI Ultra' in the living room and of the 'All in one clean station' in action.

Brushes

Powerful on any floor

Active Dual Brush*

 Enjoy cleaning on all floors with the Active Dual Brush*’s high torque. A soft roller picks up dust** on hard floors, while nylon and rubber bristles clean pet hairs and carpets effortlessly. LED lighting highlights dust and AI mode*** intelligently adjusts its suction power and speed. 5

Easily pick-up hair

Pet Tool +*

Remove annoying pet hair easily. The Pet Tool +* is designed for picking up pet hairs that are thin and easy to miss, as its brush has a rubber nozzle and bristles**. Its V-shaped drum collects hairs in the center, so they can be cut up by a self-cleaning grinder***, which helps prevents tangling.  6

Hygiene

Releases cleaner air

99.999% Multi-layered Filtration System

The multi-layered Filtration system that traps 99.999%* of dust**. A main cyclone separates large dust particles, which are picked up in a metal mesh grille filter. The Jet Cyclone and micro filter then catch fine dust particles and a fine dust filter traps micro dust**. 7

Fully washable bin

Washable Dustbin

Keep the dustbin clean and empty your vacuum cleaner much more easily. The whole 0.5L dustbin, including the multi-cyclone system, is fully washable, so it can be kept fresh*. The dustbin can also be removed easily without detaching the pipe from the handheld body. You can simply click the button, twist the cover and tip the dust into the trash can. 8

Convenience

Check with a glance

LCD Digital Display

Control and maintain the vacuum cleaner intuitively with an LCD digital display, which supports various languages. At a glance you can see the suction level and remaining battery time*. It also alerts you to problems and offers solutions. When charging, it shows you how much it has been charged. 9

Effortless cleaning

Telescopic Pipe

Clean your home effortlessly with easy control and movement. A lightweight design helps with usability. You can also adjust the Telescopic Pipe’s length across 3 levels to get effortlessly comfortable while you clean all around the house.

All you need to clean

Tools

Tools (Long Reach Crevice Tool, Combination Tool, Flex Tool)

What’s in the box

SmartThings

Smart cleaning

Smart Wi-Fi

Customize the vacuum cleaner for convenient cleaning. Using the SmartThings App*, Smart Wi-Fi lets you manage its functions and settings. Smart self-diagnosis checks its status and gives a customized maintenance guide. It also alerts you if your phone** receives a call or message. 10

FAQ

The VS90F40 achieves up to 400 W* suction power thanks to its HexaJet motor having a Hexagon stator structure that enhances the air flow and the motor’s efficiency, giving you The world’s most Powerful**. 11

On the large battery, VS90F40 delivers up to 100 minutes of runtime in minimum mode*, that enables a revolution in usage time. It is also inter-changeable with a lightweight battery** for easy daily cleaning. It retains 70% of its original performance up to 600 cycles*** and has a 2 year warranty****. 12

Yes — the VS90F40 comes with an “All-in-One Clean Station,” which empties the dustbin easily and hygienically without fine dust escaping* and charge the vacuum. A Multi-layered Filtration system traps 99.999%** of fine dust*** and it automatically shuts the dustbin cover. 13

It features 99.999% Multi-layered Filtration system HEPA-grade fine dust filtration with an upgraded fine dust filter and finely tuned machine sealing, ensuring dust is trapped effectively and exhaust air stays cleaner. This helps to keep your home clean. Enjoy the peace of mind of breathing cleaner air that contains less dust*. Makes it especially suitable for households concerned about dust, allergies, or pet hair. 14

Yes — it has AI Cleaning Mode 2.0, which automatically senses floor/brush load and adjusts suction and brush speed accordingly. AI Cleaning mode 2.0* classifies more diverse cleaning environments**, such as different carpet types. 15

Yes — the battery is removable and Samsung allows “battery mix & match,” so you can swap between a large-capacity battery (for whole-home cleaning) and a lighter one (for quick spot cleans). Choose how you clean to suit your daily routine or particular needs.

Because of the Clean Station (auto dust emptying), washable dustbin/filters, and detachable battery — you get low-effort maintenance. Combined with powerful suction and versatile tools, VS90F40 delivers a “set and forget” style convenience that’s a step up from more basic cordless vacuums.

If you have a larger home, mixed floor types (hard floor + carpet), pets(Pet Tool + included), or lots of dust — VS90F40 is ideal. Its power, long runtime, dust-air filtration, and maintenance convenience make it a “full-home” solution rather than just a quick-clean tool.

Yes — it supports embedded Wi-Fi, and is compatible with the brand’s Smart App ecosystem, allowing custom settings, status monitoring, and maintenance alerts. This adds a layer of “smart home” convenience.

Because VS90F40 represents a significant generational upgrade: much stronger suction, longer runtime, smarter floor adaptation, automatic dust-emptying, better filtration, and improved convenience overall. For buyers who want a reliable, versatile, powerful vacuum that can handle an entire home with minimal maintenance — VS90F40 is hard to beat compared to entry-level or older Samsung stick vacuums.

Specifications

  • BESPOKE

    BESPOKE

  • Point Colour

    Satin Black

  • Body Colour

    Black Chrometal

  • Max Consumption Power

    1050 W

  • Body Colour

    Black Chrometal

  • Point Colour

    Satin Black

  • Digital Inverter Motor

    Yes

  • BESPOKE

    Yes

  • Product Type

    Cordless Stick Vacuum

  • Max Consumption Power

    1050 W

  • Suction Power

    400 W

  • Running Time

    Up to 100 minutes (Stated run time applies to the minimum power level with a non-motorized tool attached)

  • Noise Level

    87 dBA

  • Dust Collection Type

    Multi Cyclone

  • Number of Cleaning Modes

    5

  • Dust Capacity

    0.5 L

  • Display Type

    LCD

  • WiFi Embedded

    Yes

  • AI Cleaning Mode

    Yes

  • SmartThings App Support

    Yes

  • Voice Control

    Bixby support - English(US,UK,IN)/French/German/Italian/Spanish(ES,LATAM)/Portuguese(BR)/Chinese(Mandarin)/Korean

  • Self-Diagnosis

    Yes

  • Customized Setting

    Yes

  • OTN Update

    Yes

  • Maintenance Guide

    Yes

  • Battery Type

    Li-ion

  • Voltage

    25.2 V

  • Charging Time

    300 min

  • Detachable Battery

    Yes

  • Quantity

    1 EA

  • Charging Station

    Clean Station

  • Main

    Active Dual Brush

  • Accessory 1

    Pet Tool+

  • Accessory 2

    Combination Tool

  • Accessory 3

    Extension Crevice Tool

  • Consumption Power

    1300 W

  • Dust Bag

    3 EA

  • Dust Bag Capacity

    2.0 L

  • Dimension (WxHxD)

    300x850x300 mm

  • Dust Bag Full Indicator

    Yes

  • Weight

    6.4 lb

  • Wi-Fi On/Off Indicator

    Yes

  • Exhaust

    Fine Dust Filter with HEPA filtration

  • Pre-Motor

    Yes

  • Washable Dust Bin

    Yes

  • Telescopic Pipe

    Yes

  • Dimension (Net)

    250x1036x243 mm

  • Dimension (Set)

    300x1192x350 mm

  • Dimension (Package)

    412x374x931 mm

  • Net Weight

    3.18

  • Weight (Set)

    9.6 kg

  • Package Weight

    14.0 kg

Reviews

Bespoke Jet AI Ultra 400W

4.4

Recommended by 91% of customers.

Write a review
5 stars 68%
4 stars 22%
3 stars 2%
2 stars 1%
1 stars 7%
Features 4.3
Performance 4.3
Design 4.4
Value 4.0
AI Functionality 4.0
AI review summary
  • The vacuum offers powerful suction, long battery life, and automatic adjustment of suction power based on floor type.
  • Customers find it lightweight and easy to maneuver, with convenient features like the self-emptying dustbin and included accessories.
  • The AI technology that detects floor surfaces and adjusts accordingly is a standout capability.
  • While a few minor drawbacks are mentioned, the overall sentiment is overwhelmingly positive, with customers describing it as a high-quality, feature-rich cleaning solution.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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121 Reviews

IYuo520
5 (9,999)

2025-11-24

5 (9,999)
Love this product. The suction level is strong. The AI model helps a lot when it comes to vacuuming on different types of floors. However, it is really hard to get accessories for this model in Canada. It's almost impossible to find a replacement battery anywhere online. Samsung should really care more about enhancing their after-sales services.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
vohiv239
5 (9,999)

2025-05-06

Monmouth Jct

5 (9,999)
[This review was collected as part of a promotion.] The Samsung Bespoke AI Jet Ultra Cordless Stick Vacuum is a great product. It is cordless and lightweight and can be maneuvered around tight spaces. I also like the AI feature which senses what type of surface you are on (hardwood or carpet) and adjusts the suction accordingly. Another feature that I like is it can be self-emptied into the included charging station with a press of the button, so you don't have to clean out the dust cup all the time. Using it is very easy and it has lots of suction. I definitely noticed my carpets were cleaner after using the vacuum. All in all, I would definitely recommend the Samsing Bespoke AI Jet Ultra vacuum.
I recommended this product.
Helpful?
K80B
4 (9,999)

2026-02-09

4 (9,999)
Love: Vacuum suction, AI mode (automatically adapts suction according to floor type) & the automatic bin emptying with a very decent sized bag. The suction is amazing. Hate: The mop is disappointing, yes it can buff out marks really well but the rest is disappointing. It does NOT vacuum whilst it mops, only uses cold water with no cleaning product as an option. If also keeps on getting stuck, saying there's debris or something stuck when nothing is there! It needs to vaccuum as it mops, ideally with hot and/or soapy water to achieve 5 stars in my oopinion but I bought this model as it was the only one with the self emptying bin.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Faisal malik
1 (9,999)

2026-05-02

1 (9,999)
Stay away from this product. This is the worst vacuum you can buy at this price point. The suction is terrible—it doesn’t work at all on hardwood floors and can’t even pick up basic debris. On top of that, the customer service is even worse. When I called to complain, they refused to help and said the product was delivered 3 days ago and I had already passed their 48-hour return window. Seriously? I paid $1,500 for this piece of junk, and now I’m stuck with it. Completely unacceptable.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-05-02

Sandy InTouch CS

Hello Faisal malik, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Shane
3 (9,999)

2026-01-12

Minneapolis, MN

3 (9,999)
[This review was collected as part of a promotion.] Overall, great battery life and suction, but the difficult part is how it isn't very maneuverable. The head of the vacuum is too light, and the way it is pushed around makes it difficult to keep straight. I believe it would benefit from a heavier main floor head, and better wheels to push it. For the price, they need to go back to the drawing board and improve it. Also, the way that they have the base with the auto empty is a cool feature, but, they make it proprietary with bags. It should be a bagless design across the board, because it doesn't benefit the environment to have a bagless vacuum and then a bag empty system that's automatic. It's not easy to clean either.
Helpful?
Originally posted on Samsung US

Features

3 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2026-01-14

Samsung Care

Hi Shane, We understand you dislike some parts of the vacuum. Let us help. Here is a link to the spec sheet to learn more about other features of the vacuum. Spec sheet. https://image-us.samsung.com/SamsungUS/home/home-appliances/vacuums/jet-stick/vs90f40dmkaa/VS90F40DMK_V2.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151837827) to help our team pull up your information when you message us. Thank you. -Ricardo

AJ011
5 (9,999)

2025-05-16

5 (9,999)
[This review was collected as part of a promotion.] I recently purchased the Samsung Bespoke AI Jet Ultra Cordless Stick Vacuum and am very pleased with its performance. It offers a combination of user-friendly design and powerful cleaning capabilities. The best part that stands out for me is its ease of use. It's lightweight and maneuverable, making it easy to navigate around furniture and clean various surfaces. It delivers powerful cleaning and effectively removes dirt, dust, and debris from both hard floors and carpets. I love the product and highly recommend the Samsung Bespoke Vacuum to anyone looking for a convenient and effective cleaning solution.
I recommended this product.
Helpful?
Chris
3 (9,999)

2025-12-22

3 (9,999)
[This review was collected as part of a promotion.] The Bespoke AI Jet Ultra is a very well built vacuum and the features are very well designed. The overall functionality is what one would expect for a stick vacuum. For the price point, I would expect the vacuum to be easier to move on carpeted surfaces as it doesn't feel as though it has much pull. The suction doesn't adjust as well as I'd like when on plusher surfaces. It tends to get stuck pretty easily. The battery holds a long lifespan and charges pretty quickly. I like the dust bag emptying mechanism and it keeps cleaning the debris easy and filters well. The attachments that come with the vacuum are good but attachment storage options could be improved on the base station.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-12-24

Samsung Care

Hello Chris, We appreciate the review of the vacuum. If you require further assistance, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG). Thank you. -Angelica

Shumway
4 (9,999)

2025-06-01

4 (9,999)
[This review was collected as part of a promotion.] Upgraded to Bespoke AI version, from an ordinary Samsung stick vacuum. Huge difference. At a base level it's a vacuum cleaner that has fantastic battery life and suction. The AI option will adjust the speed, and the way it is vacuuming based on the surface it is detecting. So easy to use and comes with a large number of attachments for every need. Online downside so far is that the suction of the bin when the vacuum is placed back on the stand to charge. It doesn't always get everything in the clear bin. This can sometimes be as basic as lumps of dust and hair stuck in the vacuum. But it rarely happens.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
bobbers789
5 (9,999)

2025-04-21

Parma Heights

5 (9,999)
[This review was collected as part of a promotion.] This is a wonderful vacuum. I love that it has no cord. You can use it all through the house with no cord. The AI is really neat. It can tell if you are on the carpet or hardwood floor. The vacuum will change its function. I love how you can see the screen and it tells you the battery percentage. The only thing I don't like is the bags. You have to change them when they get full. That is something you have to keep buying. I like how you just put the vacuum into the base and it automatically sucks out all the garbage. The suction on this is great. It picks everything up on multiple different floors. I also like the light so you can see everything you are picking up. I highly recommend you try this out.
I recommended this product.
Helpful?
VitaliyK
4 (9,999)

2025-10-09

Charlotte, NC

4 (9,999)
[This review was collected as part of a promotion.] Definitely a good supplement to robot vacuums I already have. Really like a clean station, which is not only helps to avoid dealing with emptying vacuum but also a convenient way to store it. Easy to handle, even for kids. Good suction, AI mode covers the hassle of switching between floor and carpet. Giving it 4 stars because of couple things, which needs to be improved: 1. Laser instead of LED, like green laser on Dyson, which is way better in highlighting small trash or even fur on the floor. 2. Missing ability to customize suction power for different modes (slightly increase/decrease) 3. Integration with smart reorder: ability to enter number of bags left, track when bag was replaced and notify/reorder.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Jesnes0
5 (9,999)

2025-04-24

Orlando

5 (9,999)
[This review was collected as part of a promotion.] I love my new Samsung Bespoke AI Jet Ultra vacuum. The color is a nice sleek black and it comes with an Anti-Tangle Pet Tool, Combination Tool, Extension Crevice Tool, 3 dust bags,100 minute battery pack and 1 All-in-One Clean station. When I say it vacuums, I mean it vacuums. It's suction power is powerful. You have different options to how powerful you want the suction to be. Which is a great feature. I feel like it leaves my floor and carpet very clean. I like that it is also lightweight and not heavy. I highly recommend this vacuum to anyone who is looking for an upgrade.
I recommended this product.
Helpful?
kristin134
5 (9,999)

2025-05-14

Canton

5 (9,999)
[This review was collected as part of a promotion.] For starters the look of this is so sleek and slim. I live that it’s lightweight and I can cart it to any room in the house! The handle sits comfortably in your hand and the controls are right there on top which you reach with your thumb. This glucoses across our hardwood floor so nicely and with not a lot of noise. The vacuum itself is pretty quiet. There is one feature we love and that is that it extends which works great for taller people to vacuum, like my husband! We also have used this on our carpet and it did great there too but I love this more for my hardwood.
I recommended this product.
Helpful?
BFEO2325
4 (9,999)

2025-06-01

4 (9,999)
[This review was collected as part of a promotion.] Aesthetically, it looks really good, and the accessory cradle is really convenient. The automatic cleaning function is a great feature. In terms of suction, performs very well, however, does not vacuum on the pull back (in reverse) which other new competitor models do - disappointing considering the price point of this vacuum. Previously owned a dyson V12 and the performance is better on the Samsung, however, is considerably heavier and the LED light does nothing. Would love the green laser similar to the dyson to identify dirt and dust not easily visible to the eye.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
mig42
5 (9,999)

2025-12-19

Santee, CA

5 (9,999)
[This review was collected as part of a promotion.] This is the best vacuum we ever had. Before we had corded vacuums and they were a pain to take around the house. This one is easy to take to places and clean every part of our home. The built is sturdy and the battery works great. We cleaned the full house many times and the battery never got to less than 30%. The AI mode is extremely convenient as before we would need to adjust every time you change floor or vacuum a rug. I love that it has a little light in the front of the vacuum so I can see the dirt even when the lighting conditions are not great. The self clean is a nice touch, and despite the fact we use everyday for a few months now, it still has space in it. You still need to clean it from time to time, which is fine.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
BirbX
4 (9,999)

2025-12-21

Jacksonville, OR

4 (9,999)
[This review was collected as part of a promotion.] Vacuum is easy to setup and use A lot of other reviews mention difficulty steering/pushing on thick carpet. This is only noticeable if you don't extend the arm to a comfortable enough length. If you're holding the vacuum almost straight up it'll feel "stuck". If you're holding the handle closer to your waist it'll glide over thick carpet very easily. If you're cleaning up a lot of finer dust the basket filter will get clogged quick leading to the "Check micro filter or dustbin" message. Cleaning them is easy but depending on your usage you may have to clean them out every few days. Battery life is great. On a full charge, JET (the highest suction mode) will get around 15-ish minutes which is usually enough for bigger messes.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)
BenL1996
5 (9,999)

2026-05-23

5 (9,999)
I received my vacuum over a month ago and I am really enjoying it so far. The power is really great. I thought that the doc that auto empties the vacuum would be a bit gimmicky but it turns out it's actually really useful. The vacuum is always empty, charged and ready to go when I need it. The main drawback is say is the head unit. You can adjust the gates on it, so you can create a vacuum (pun not intended) for better sucking power, or create a less grippy head when vacuuming rugs and things that move along the floor like that. Overall very happy though!
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
TechSavvy23
1 (9,999)

2026-03-28

California

1 (9,999)
[This review was collected as part of a promotion.] This vacuum has been an item I've had on my wishlist for some time, and noticed it on sale for a decentprice. Once I got it I was excited to try it out on different areas that I wanted clean. The design of the whole setup is light and east to hold. I feel like it gives the house a good look because of the sophisticated design. When it came to using the vacuum I got to say I was mainly disappointed with the suction power and the battery life of the vacuum. When using it on hardwood floors and other flat surfaces the device works perfectly fine. It's when using it on any other type of surface, such as carpet both in car and at home, as well as sofas or beds. I got the package that includes other accessories such as the pet brush tool and the wide brush too. Neither of which worked for the places I needed, the grass and pet hair didn't get sucked in nor did it get brush away. The next problem is the battery life, when using it on MIN and AI mode works fine and lasts about 1hr. When using MAX and JET modes the vacuum barely lasts 15 mins and I have to wait 3hrs for the vacuum to charge. Honestly after getting I hardly use it since what I would like to use it for doesnt work. There are times that I noticed the vacuum clearing itself into the dust bag, there are times that dust and other items get stuck in the vacuum container.
Helpful?
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-04-01

Samsung

Hi TechSavvy23, We acknowledge the time you took to share your review of your Samsung Vacuum. Designed to support consistent and effective cleaning, the Bespoke Jet Cordless Stick Vacuum combines a lightweight build, strong suction, and multi‑layer filtration to help maintain clean floors, carpets, and soft surfaces. With versatile attachments, interchangeable rechargeable batteries, and the All‑in‑One Clean Station for hands free dustbin emptying, it offers a convenient and flexible cleaning experience. To help maintain optimal performance during extended use, the vacuum includes built‑in protection that automatically manages operating conditions and allows the unit to pause if needed, so a brief cool‑down can help ensure continued, reliable use. This article highlights helpful usage guidance to support everyday cleaning, including tips on selecting the right accessories, managing suction modes, and maintaining optimal performance across different surfaces. https://www.samsung.com/us/support/answer/ANS10004815/ This guide outlines smooth and continuous cleaning, including tips on optimizing performance during extended cleaning sessions. https://www.samsung.com/us/support/troubleshoot/TSG10007446/ If you’d like us to take a closer look or need additional assistance, please reach out using one of the options below and include your reference number 1152321110 so our Samsung Care team can locate your details quickly: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care

Robovac
5 (9,999)

2025-08-17

5 (9,999)
[This review was collected as part of a promotion.] We purchased our stick vacuum 2 weeks ago and love it. The ease of moving from our tiles to carpet to laminate flooring is seamless. The various attachments and the clever storage stand, that houses the attachments that you can simply pick up and move with you, provides the ability to vacuum not only day the day dust etc from the floors, pick up pet hair when our kids visit with their pets, mop our tiles and the transformation from vac to dust buster all in the one unit makes this model a one stop shop, housed it a compact, clean lined and smart unit.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
N3RDY
5 (9,999)

2025-09-10

Brooklyn, NY

5 (9,999)
[This review was collected as part of a promotion.] I love the new AI Jet Ultra. Like the rest of the Bespoke lineup its very modern and the stand is amazing. The vacuum hides in plain sight. You don't want to hide it in a closet or anything. I also love it auto detects carpet and floor. It stops the bristles on the floor automatically and can just keep going as I please. Battery is good too and my favorite feature is the stand auto disposes all the dust. I thought it might be a bit gimmicky but heck now that I am using it I DO NOT miss opening my trash trying to get all the dust out and inhaling some.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Oneb
5 (9,999)

2026-03-10

New jersey

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using the Samsung Bespoke Jet for a few weeks now, and honestly, it’s the first vacuum I don’t feel the need to hide in a closet when guests come over. It looks incredibly sleek, but the real winner is the All-in-One Clean Station. Not having to breathe in a cloud of dust every time I empty the bin is a total game-changer for my allergies. It handles my hardwood floors and area rugs effortlessly, and the suction is powerful enough to pick up the tiny debris that my old vacuum used to just push around. It’s surprisingly lightweight, too, so my arm doesn’t feel like it’s had a workout by the time I’m done with the stairs. It is definitely a bit of an investment, but for the convenience of the self-emptying base alone, I’d say it’s 100% worth it.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
nesjes24
5 (9,999)

2025-05-08

Orlando

5 (9,999)
[This review was collected as part of a promotion.] I love this vacuum. It has a long run time, 100 minutes and has HEPA filtration. The HEPA filtration is a great feature because my wife suffers greatly from allergies. So all allergiens are captured into the dust bags, which comes 3 in the box. I also like that it is lightweight and it has a light at the base of the vacuum. It helps you to see what you're vacuuming. It's a great feature so you don't vacuum something that shouldn't be vacuumed. I use this vacuum on both carpet and hardwood flooring. I highly recommend this vacuum.
I recommended this product.
Helpful?
Chris2880
5 (9,999)

2025-05-15

Milwaukee

5 (9,999)
[This review was collected as part of a promotion.] Just tried the Samsung Bespoke Jet AI vacuum, and I’m seriously impressed. It’s powerful, super sleek, and smart enough to adjust automatically between carpet and hard floors—no switching modes! The Clean Station is a huge plus—no dust flying everywhere when you empty it. It’s lightweight, quiet, and looks good enough to leave out in the open. Battery life holds up well too. Definitely a premium buy, but totally worth it if you want a smart, stylish vacuum that actually makes cleaning easier.
I recommended this product.
Helpful?
christinaidge
4 (9,999)

2025-11-16

4 (9,999)
The vacuum has a hard time recognizing my carpets on AI mode in particular. The beater bar doesn't always come on which is frustrating, and our old Dyson had no issues here. Other than that no complaints.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Vc213
5 (9,999)

2025-05-22

5 (9,999)
[This review was collected as part of a promotion.] I haven't used my vacuum for too long but already think it's great. It was easy to unpack and I love the caddy to hold all the extra bits. It's very light and easy to move around and has great suction. The battery life is more than enough to go around my house using a high setting. Love that it can connect to my phone using smart things and the vacuum switches off and gives me a notification on the display when I receive a phone call. Glad I made the switch from another big brand.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Vac1
4 (9,999)

2025-06-01

4 (9,999)
[This review was collected as part of a promotion.] Great product but the access for the bag liner in the base unit is, in my opinion, in the wrong position (depending on how the unit is positioned). In my case, the base unit is in the corner of the laundry. I have to pull the whole unit out to access the bag liner. It would have been better if it was on the same side as the where the stick vacuum is docked. Luckily this only has to be done once every few weeks depending. Otherwise would have been a 5 Star
I recommended this product.
Helpful?
Originally posted on Samsung Australia
MarkC
5 (9,999)

2025-09-26

Clarksburg, WV

5 (9,999)
[This review was collected as part of a promotion.] This is by far the best vacuum I have ever owned! I used to be a Dyson guy until I tried out the original Bespoke Jet. I used it everyday for years until it broke.. I decided to upgrade to the Bespoke Jet Ultra and I am glad I did! The battery life is amazing, the suction is great and the LED light on the vacuum head is awesome for seeing particles on the floor to vacuum! I even bought one of these for my mom and she's impressed with it as well!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
munifr
5 (9,999)

2025-05-06

Santa Clarita

5 (9,999)
[This review was collected as part of a promotion.] Very well built Stick Vacuum. Light weight and excellent suction power, I wish the battery had more capacity when used at maximum power but so far it works very well. The aesthetics are great, can fit in a small corner for an apartment or even a studio, the charging station is great and it keeps the vacuum small container empty and ready to go. My wife loves that she does not need to change anything when moving from hard floor to carpet areas. The noise it makes when used is very reasonable and not loud at all compared with other brands, the battery charges quickly and it does not overheat. it also can be used under furniture easily and has a couple of attachments that make very versatile and for the first time in years I was able to vacuum my car at home. Putting it together takes less than 5 minutes and very easy, does not require any tools.
I recommended this product.
Helpful?
BBee
5 (9,999)

2025-09-17

5 (9,999)
[This review was collected as part of a promotion.] The AI function makes this very easy to use, simplifying vacuuming over different surfaces. Aside from the fact that it is a good all-around vacuum, my favourite thing is how easy it is to change the attachments. They clip on and off without any wrestling which means that I am using them. The pet attachment is a fave. The one downside is that the index finger rest is sharp and uncomfortable. But overall, I am happy with my purchase.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Skwrl3
5 (9,999)

2025-05-03

Surprise

5 (9,999)
[This review was collected as part of a promotion.] The vacuum has a lot of suction power and leaves my floors looking great. It's a little heavier than I expected but not a deal breaker. I love the fact that it's cordless so I can vacuum everywhere without having to unplug and replug when I go from room to room. The charging station doesn't take up a lot of space and looks nice when placed where it can be seen. It's also really easy to empty and replace the bag when it's full.
I recommended this product.
Helpful?
Shopaddict
5 (9,999)

2026-05-22

5 (9,999)
I’ve been really happy with my Samsung vacuum! One of my favorite features is how well it picks up cat hair it easily removes fur from carpets, couches, and corners without getting clogged. It’s also very lightweight and easy to use, making cleaning quick and convenient. The suction is strong and it picks up dirt and dust really well, even in hard-to-reach areas. Overall, it’s a great vacuum for pet owners and everyday cleaning.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ting2017
5 (9,999)

2025-08-17

5 (9,999)
[This review was collected as part of a promotion.] Bought it not long ago. Used the product for both vacuum and mopping. The suction for vacuuming is very good and with the AI mode, it is able to adjust the suction when moved off the carpet to tiles floor. The mopping is fine for light cleaning once a week. Battery last quite long from full charge. With the other accessories included, I can also vacuum my car more easily. Overall, it is a recommended product to purchase.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Discriminating Buyer
5 (9,999)

2026-01-19

5 (9,999)
I believe we are about a month of using this vacuum and find it exceptional. Good suction, easy to use, good battery life,does catch all the dirt and run smooth and quiet. The emptying cycle that unloads the vacuum into the base does not always work. We have had to assist in emptying the stick vac dust bin twice now. The AI function is handy for it scales down the vacuum when not needed which helps extend battery life.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Bluey 63
5 (9,999)

2025-05-22

5 (9,999)
[This review was collected as part of a promotion.] I love my ultra stick vacuum,I find myself vacuuming every day now,as it’s so easy to use.No more sweeping to clean small mess,just grab the stick and it’s done in seconds. The Auto clean stand is awesome,so quick,and no more emptying the dust in the bin,it goes straight into the bag inside the stand,every time you use it.The battery life is plenty to do my whole house.Well done Samsung,your on a winner there.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Marla9
4 (9,999)

2025-09-17

4 (9,999)
[This review was collected as part of a promotion.] After a month of daily use, the Samsung Bespoke AI Jet Stick Vacuum impressed with how it glides over both carpet and hard floors, automatically adjusting power on its own. As someone with pets, it picked up hair and crumbs quickly, and the auto-empty dock was genuinely convenient. It feels a little heavier than some others, but maneuvering and emptying the bin was easy, making cleaning far less of a chore
Helpful?
Originally posted on Samsung Australia
Maxy
5 (9,999)

2025-09-01

5 (9,999)
We have this since few weeks and its getting used almost every day on my hard flooring and carpeted areas AI does great job detecting floor type and automatically adjusts the settings and optimises battery efficiency and as a result you get spotless cleane house without any messy requirements for emptying the vacuum as it's not automatically once you dock the vacuum to the station. So far its been great
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Perdomo
5 (9,999)

2025-04-10

Minneapolis, MN

5 (9,999)
I purchased a dyson gen5 detect a few weeks ago and had nothing but headaches from dyson. Luckily I got an ad that Samsung was launching it's newest vacuum and I immediately had to check it out. I am so glad I was targeted with that ad, timing was perfect. My new bespoke ultra came in today and I absolutely love it! No more having to stick my hand into a dirty dust bin to remove hair from my vacuum.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Kathy B
5 (9,999)

2025-08-20

5 (9,999)
[This review was collected as part of a promotion.] Loving my new Samsung Stick Vacuum! It is efficient, quiet and easy to use. I love the digital readout for remaining battery life. The integrated auto-closing dustbin was the game changer for me in purchasing a Samsung over the Dyson, no more mess as I no longer need to manually empty the dust collection chamber. Also love the floor washing feature. Samsung have thought of everything in this vacuum.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
tooksy26
5 (9,999)

2025-09-06

5 (9,999)
[This review was collected as part of a promotion.] Recently purchased after another brand died after 3 year. So far very happy with the quality. Its quieter and the AI function works quite well on our different combinations of floors. The brush head is slightly narrower than some other brands but this ended up being a good things to get i to smaller spaces. Auto emptying dust bin is a game changer. Fantastic for maintenance of a cleaning!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Lizzy76
3 (9,999)

2025-07-01

3 (9,999)
Received this for Mother’s Day and from day 1 it’s always saying to check micro filter. A lot of times it hasn’t emptied properly and I’ve pulled ithe vac out and had everything falling out. I’m also already on my 3rd bag which is annoying The battery is great and I can get my whole house done on 1 charge and I love the light on the front but for the price I expected more
Helpful?
Originally posted on Samsung Australia
Traci
5 (9,999)

2025-12-14

Lexington, KY

5 (9,999)
[This review was collected as part of a promotion.] This is my second Samsung Bespoke Jet & I love it so far. It is more powerful than my first one, easy to maneuver around furniture and works great on carpet, wood floors & tile. Being a multi-pet home, the attachments, filtration & powerful suction make cleaning my home so much easier. The long battery life is a bonus, lasting long enough to vacuum my entire home.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
rxcus
1 (9,999)

2025-10-29

1 (9,999)
I wish I read the reviews on this site prior to purchasing. I’m finding I have many of the same issues as several others have had. Primarily, using this machine on carpets is ridiculously difficult. My wife keeps trying, but just gives up every time. In addition, the “AI” function is bogus. Seems to me they just threw those letters on the product to make it appear it has an advanced functionality. And finally, why do I have to clean the dustbin and micro filter after EVERY use! It’s not like there’s even much dirt/dust in the dustbin and the filter mechanism. Even after only 5 minutes of use, the notification comes up. It takes more time to clean the parts than is spent using the machine to do the vacuuming! Consequently, the machine doesn’t get used much and we bought a different stick vacuum from another maker. The Samsung now mostly sits unused. Maybe I’ll use it to hang clothes on. Most expensive clothes horse ever.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2025-10-30

SEA Care

Hello there, We appreciate you taking the time to share your experience. We understand how disappointing it can be when the vacuum’s performance doesn’t meet expectations, especially with features like AI mode and suction power. We’d like to help you get the best use out of your product. Please refer to the User Manual below for guidance on resolving these issues: For help with the AI mode not working, review the instructions on page 48. If suction power suddenly decreases or the vacuum makes a vibrating sound, please see page 49 for troubleshooting steps. User Manual https://downloadcenter.samsung.com/content/UM/202510/20251001131748074/O_DJ68-00900G-08_IB_VS9700_AA_EN_250930.pdf Should you still need assistance after following the manual, please contact us through our support channels so we can help ensure your vacuum operates as intended: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151179449) to help our team pull up your information. Thank you. ^Camille

Marie111
4 (9,999)

2025-05-06

Des moines

4 (9,999)
[This review was collected as part of a promotion.] I really like the Samsung AI cordless vacuum. It’s very practical and easy to use. It’s small, so I can reach tight or hard-to-clean places without any trouble. It’s also very efficient—it has a little light at the bottom that lights up the floor, which helps me see dust and dirt I might have missed. I also like that when you charge the vacuum, it suctions out the dirty dust it picked up and filters it, so I don’t have to touch anything. The design is sleek and modern, and it picks up dirt really well on different types of floors. The only downside I’ve noticed is that it might not be the best choice for bigger homes or for older people. The vacuum is a little heavy, so someone older might have a hard time using it for long. Also, the battery only lasts about 30 minutes, so it would take longer and more effort to clean a large space. But other than that, it’s a good vacuum and works great for smaller homes or apartments.
I recommended this product.
Helpful?
IvanW2
5 (9,999)

2026-06-29

5 (9,999)
The Ultra model is a bit heavier than the Lite model, but it offers longer runtime. The suction power is excellent, and the vacuum automatically adjusts its suction level based on the type of flooring, ensuring efficient cleaning. Most importantly, the self-emptying dust station is a game changer and one of the best features you can have with a vacuum.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Crystal00713
5 (9,999)

2025-05-06

Whitestown

5 (9,999)
[This review was collected as part of a promotion.] I love this vacuum cleaner. It cleans itself when you put it on the charger. And I love that you don't have a cord to be fitting all over. I love the size and the weight. My 5-year-old loves to vacuum now which is amazing. My kids all use it. It's useful and it's the perfect size for them. I love that it has different attachments and I love that it has a pet hair attachment which is amazing I have 2dogs. It takes a while for it to charge but it's good for a half an hour on mid-level. I love that it picks the level for you. It knows what floor you're on and it adjusts how it's vacuuming. It is great at sensing where you're vacuuming and what suction we use. I like that the bag is attached to the charger and not the vacuum and when it cleans itself it drops it into the bag which is great. Overall this vacuum is a must. It is great for small jobs. I use it on my wood floors everyday for dog care. It gets the job super quick and efficiently
I recommended this product.
Helpful?
Donb86
5 (9,999)

2025-12-31

Alexandria ky

5 (9,999)
I chose this over Dyson for the simple fact that I run all Samsung appliances. I won't lie, I was nervous about this purchase because Samsung hasn't been in the game like Dyson has. Wow! I'm completely surprised. I absolutely love this vacuum and the AI mode. It will literally suck up my carpet if you leave it in one spot too long. Great product!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
fisher70
4 (9,999)

2025-05-21

Davenport

4 (9,999)
[This review was collected as part of a promotion.] I received it about 2 weeks ago. It has been great so far. I love that the battery is replaceable! I do not have carpeting so can’t say how it works on that. It is great on my laminate and tile though. I really like that it does a self diagnostic after it empties the dust bin so you know if there are any clogs. There are 2 things I don’t like and the reason for only 4 stars: It is heavy! It is 7lbs. I have carpal tunnel syndrome and can’t do my whole house without pain. It also makes it difficult to use on high areas. Also doesn’t stand on its own. There is no attachment storage! You could have added clips to the base unit so that all the attachments are handy and don’t get lost. I do really like the attachments though. I like that the brush on the upholstery attachment can be lowered or raised and doesn’t get removed. Also very nice that the crevice tool has added length if needed but is also attached so you won’t loose the extra piece.
I recommended this product.
Helpful?
Mariam
1 (9,999)

2025-09-18

Florida

1 (9,999)
Don’t do it. Don’t even think about it. If this “bespoke” piece of junk were $900 cheaper I’d still be utterly disappointed but not viscerally angry. As I type this my blood pressure is through the roof! I should have learned from the fridge disaster that the best of Samsung is long gone. Normally when I buy boogey it pays off - not this time. It lasts for 20 minutes. Idk why one needs AI in a vacuum in the first place but even if you did it’s not apart of this unit. It turns off if you vacuum stairs which sounds nice so things don’t fling when you lift it up but the roller doesn’t start back so you’re left looking like an idiot whilst cursing you’re existence halfway up any stairway. If you’re set on wasting your money this is the perfect purchase. People often give one star for the most trivial (the box was cardboard, it makes noise, etc.) reasons let me assure you this is not the case. There is absolutely nothing redeemable about this vacuum.
Helpful?
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-18

SEA Care

We appreciate you taking the time to inform us about your experience with your vacuum, Mariam. Let us help you. The charging and cleaning time may vary depending on the brushes and usage conditions. Please refer to page 52 of your manual for the specific charging and cleaning time. To address your concern about the unit stopping operation during cleaning, turn to page 49 to view its solutions: https://downloadcenter.samsung.com/content/UM/202502/20250213202717080/O_DJ68-00900G-07_IB_VS9700_AA_EN_250206.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150762197, to help our team locate your information when you message us. Have a great day. -John

Dan87
5 (9,999)

2025-09-19

5 (9,999)
[This review was collected as part of a promotion.] Purchased to upgrade the original bespoke jet vacuum since the main vacuum head broken after 4 years using it, amazing upgrade with extra power and best of all the included accessories included the mopping head, seriously an all in one cleaning machine! Love the extra slim head as well and it works with the old machine!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
SkyRim
5 (9,999)

2025-12-19

5 (9,999)
[This review was collected as part of a promotion.] I recently purchased the Samsung Bespoke AI Jet Vacuum, and it has truly transformed the way I keep my home clean. Its a fantastic investment for anyone looking to simplify their cleaning routine. It's efficient, stylish, and packed with smart features that make it a standout in the market. Highly recommended!
Helpful?
Originally posted on Samsung US
Hian662
5 (9,999)

2025-08-06

5 (9,999)
[This review was collected as part of a promotion.] Really impressed with this stick vacuum. The AI feature that adjusts suction automatically is genuinely useful and seems to make the battery last longer. It’s lightweight but has serious power, picking up embedded pet hair from my carpets with ease. A definite upgrade from my old corded vacuum cleaner.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Patrick
5 (9,999)

2025-12-25

VA

5 (9,999)
[This review was collected as part of a promotion.] It’s nice that Samsung offers a cordless vacuum with a dust bag, which really sets it apart from many competitors. The build quality also seems very good. The red bristle strip does shed some fibers, but it’s good that the strip can be removed. Hopefully, this area can be improved in future versions.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Gunslinger456111
5 (9,999)

2025-05-06

Bauxite

5 (9,999)
[This review was collected as part of a promotion.] The Samsung Bespoke AI Jet Cordless Stick Vacuum is amazing. This vacuum has powerful suction to pickup everything in its park. I love the upgrades long battery life so I don't have to change batteries or wait to charge it to get my entire home clean in one go. The AI Cleaning Mode is very helpful with different types of flooring. I love that it automatically adjusts to provide the best cleaning setting without me having to guess. I really like the All-in-One Clean Station. If automatically empties the canister for me and begins charging upon docking. The bag is very easy to change out when it's full but it holds so much that you don't have to do it often. The vacuum is very light and easy to use around the house without tiring me or hurting my back pushing it around (goodbye big, bulky vacuums). The vacuum was extremely easy to connect via Samsung Smart Things and to set up. I love the wifi connectivity to monitor my vacuum battery and bag life. It looks very stylish in my home as well.
I recommended this product.
Helpful?
Glenntopp
5 (9,999)

2026-03-25

Wesley Chapel, Fl

5 (9,999)
[This review was collected as part of a promotion.] this is a beautiful vacuum. I do not know about if the "ai" is needed but I like that it is lighted, makes it easier to do under couches and other things. Cleanstation is the best part about this vacuum it is a nice setup. Vacuum also does a good job and lasts awhile on a charge too.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
N3RDY
5 (9,999)

2026-03-11

5 (9,999)
[This review was collected as part of a promotion.] Great vacuum and much improved. I use the vacuum on Jet, one below the super 400 watt suction and it's great. I also love the docking station. It auto cleans itself and you don't have to go with your hands to remove and stuck dust it picks up like with other vacuums. Love it!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Alex
1 (9,999)

2025-11-30

NYC

1 (9,999)
This vacuum cleaner is the worst thing Samsung has ever made! Never buy this vacuum cleaner! It's terrible! It's big and heavy, and that's why Samsung is giving this model a big discount because it's junk! I'm returning it! And let the people who made it use it!
Helpful?
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-12-11

SEA Care

Alex, thank you for choosing Samsung for your vacuum needs. We're sorry to hear that you will be returning the vacuum, as it is big and heavy. We would love to work with you in the future.   Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs. Have a great day. ^Camille

cain55
4 (9,999)

2025-08-03

4 (9,999)
[This review was collected as part of a promotion.] Pretty good vacuum. Came from a dyson so this is a big upgrade price wise. Great suction and the AI stuff is a bonous and makes my life abit easier. Also looks stylish in my home. overall a decent product. only thing is the price but seems like its good quality.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
tkongx0
1 (9,999)

2025-10-23

1 (9,999)
Battery will last just a little over a year in which case Samsung won't even replace. The normal runtime for "mid" suction is only 20 minutes now after 18 months and the "jet" will only be 8 minutes. Horrible experience, buyer beware and get something better.
Helpful?
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-10-24

Samsung Care

Hi there, We appreciate you sharing your experience, and we understand how disappointing it can be when your vacuum’s battery performance declines over time. We’d be glad to help you review your battery’s condition and warranty coverage. For run times and other specifications, you may check page 52 of the user manual. It outlines the expected run time for each setting. User manual https://downloadcenter.samsung.com/content/UM/202510/20251001131748074/O_DJ68-00900G-08_IB_VS9700_AA_EN_250930.pdf The battery is covered under our limited warranty. Please see an excerpt from the limited warranty statement regarding batteries: Limited Warranty Statement This Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by Samsung for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering. Should you need further assistance, you may contact us through the following channels for detailed support: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151123583) to help our team pull up your information. Thank you. ^Angelica

Nisp
5 (9,999)

2025-09-07

5 (9,999)
[This review was collected as part of a promotion.] I brought this two weeks ago. Switched from corded to Samsung Bespoke AI Jet Ultra—huge upgrade! Powerful suction, long runtime, and self-emptying station make cleaning effortless. Finally, a cordless that feels stronger, smarter, and truly convenient.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
ElvisDFW
5 (9,999)

2025-12-20

5 (9,999)
[This review was collected as part of a promotion.] This vacuum is awesome! Powerful suction, long lasting battery, wifi connected to smart things to tell you when to empty or clean, it does it all. Been a Dyson guy for a decade or longer, and was hesitant, but this Samsung is the real deal!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
OrlandoMCO
4 (9,999)

2026-05-20

Orlando, FL

4 (9,999)
[This review was collected as part of a promotion.] Samsung's most powerful stick yet, nice improvement over the prior model. Great suction for a stick vac, and the AI and app features are a nice touch. The LED lights on the brush do help with seeing dirt, and love the black color/design.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
SamyBoy
5 (9,999)

2025-10-25

New York, NY

5 (9,999)
[This review was collected as part of a promotion.] Excellent sucking and cleaning power. Mounts beautifully to the stand which automatically charges. And includes self cleaning station. Very happy with this purchase and would highly recommend even though it is an expensive vacuum.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
PZFireman
5 (9,999)

2026-01-12

Cottage Grove, OR

5 (9,999)
[This review was collected as part of a promotion.] I am enjoying my new Bespoke AI Jet Ultra Vacuum. It came with the cleaning station and plenty of attachments. It works really well on my tile and short pile carpet using the AI feature to adjust the suction. The battery lasts a lot longer than the one on my old Stick 60. The filtration system seems to work really well, although it is a bit sensitive to needing cleaned after every other use. I just set my dustbin emptying to the LONG setting and run it twice. If it still says it needs clean I just delete the message, because it doesn't. I love the new LED light on the front of it, that my old jet stick did not have. It makes maneuvering underneath tables and chairs so much easier. I don't know if the charger does battery conditioning, so I do slide off the battery after it is charged up, just to keep it from shortening the life of it. Overall it is great at what it does and that is keeping your floors clean and your back happy! I just received my new Mop Head for it so I will need to give it a test spin as soon as I get the pads for it!
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Hiral
5 (9,999)

2025-06-10

5 (9,999)
[This review was collected as part of a promotion.] Bespoke AI Jet Ultra Stick Vacuum is one of the good vaccum cleaner which I have recently bought. A major shift from Dyson. With coming time, I will write more about the product once use it for a month or so. It looks promising.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
ishratahmed
5 (9,999)

2025-05-08

YORBA LINDA

5 (9,999)
[This review was collected as part of a promotion.] Life is so much better with this cordless vacuum cleaner. It's easy to use, have a long-lasting charge-battery. I can easily adjust it to different heights, use different attachments for various uses for my 4-bedroom house. Our kitchen is typically the most dirtiest in my house. With different level of suction power, it is really easy to clean the entire kitchen area with ease. I can pretty much clean anything in the house without running out of battery juice. It automatically empties the dust bin each time I keep it on the charging station which is very convenient. Unfraternally, this unit does not come with any storage bag for attachments. For this retail price, I would have expected to have a nice storage box or a bag for the attachments. Not a complain, just a minor personal gripe. The material for this unit seems to be high quality, so I'm hoping that it would last me a very long time. Time will tell. I'm very happy with this unit and I highly recommend this to anyone who is in the market for vacuum cleaner. A lovely and useful tool in my house, indeed.
I recommended this product.
Helpful?
OsDada
5 (9,999)

2025-05-12

5 (9,999)
[This review was collected as part of a promotion.] This vacuum is amazing. The range of movement paired with the battery makes it very versatile and even my kids were excited about using it. I appreciate the connectivity and the AI and how it makes maintenance much easier.
Helpful?
Originally posted on Samsung US
Okcsteve2
4 (9,999)

2025-12-24

Oklahoma City, OK

4 (9,999)
[This review was collected as part of a promotion.] This is a great vacuum with strong suction, decent attachments and cool features. The cleanable filters are a big plus and not too hard to clean. Battery is OK on lower settings but very short on the most powerful.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Ecrstar
4 (9,999)

2025-05-08

Passaic

4 (9,999)
[This review was collected as part of a promotion.] The main reason I wanted to test this vacuum was for the clean bin technology since I have Allergies. It has a nice sleek look. It is fairly easy to set up but I did receive an error while connecting it to the app which resolved upon the second try. I like that there is adjustable suction. Once connected to the app it switches to ai mode which adjusts suction as you clean. I used The vacuum on three surfaces hardwood carpet and tile. It performed well on all surfaces. The vacuum glides quite smoothly on the hardwood. The head rotates to fit into narrow spaces. The AI mode used a lower suction on the hardwood. It felt like very little suction, but it seems to effectively pick up the dust and crumbs I was able to see where cleaning was needed very easily due to the built-in light, I haven’t had a vacuum with a light like that before and it is a game changer. I would recommend this vacuum to somebody who is looking for a sturdy and high-quality and visually appealing vacuum with advanced features. I wish that there was a place for storage in the tower for the attachments.
I recommended this product.
Helpful?
Rajesh john
5 (9,999)

2025-05-22

Chicago, IL

5 (9,999)
[This review was collected as part of a promotion.] This my 3rd samsug vaccum and one immediate difference i see with this on is the suction power. Having the automatic dust disposal is also very handy. Weightwise it is a bit heavier than jet 85 and other models.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Basillisk
5 (9,999)

2025-05-09

San Mateo

5 (9,999)
[This review was collected as part of a promotion.] I've recently added the Samsung Bespoke AI Jet Ultra Cordless Stick Vacuum to my home, and let me say—it’s been impressive. I have definitely showed it off to friends when they visit. This vacuum cleaner is POWERFUL and doesn’t mess around when it comes to suction. Whether tackling carpets, hardwood floors, or stubborn pet hair, the AI-powered system seems to optimize performance effortlessly, leaving surfaces spotless with minimal effort. Then, there’s maintenance. Unlike some vacuums that turn cleaning into a chore, this one makes the process much simpler. Emptying the bin is automatic, and keeping the filters clean doesn’t require much effort. I also appreciate that it is lightweight. The stick is easy to maneuver, which means less strain while cleaning and faster sessions overall. Besides the general cleaning, It has definitely made cleaning my kitchen messes after everyday cooking easier. All in all, the Bespoke AI Jet Ultra delivers power, convenience, and speed—without sacrificing quality. It has quickly become a household essential. Would recommend? Absolutely
I recommended this product.
Helpful?
None
5 (9,999)

2025-04-15

5 (9,999)
I have had this for going on two years. It is by far the best vacuum cleaner ever simple to use long charge automatic empty it is the best. I am now buying one for my daughter. It’s a housewarming gift
Helpful?
Originally posted on Samsung US
IYuo
4 (9,999)

2025-11-24

4 (9,999)
Suction power is really good. AI generates the speed quickly. Battery is long-lasting, at least for now. However, it is really hard to buy official Samsung vacuum parts in Canada, which is a big minus.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ali87
5 (9,999)

2025-08-15

5 (9,999)
[This review was collected as part of a promotion.] I bought this a month ago after only ever having a barrel vacuum. Let me just say oh my goodness… this vacuum is so incredibly easy to use and maintain. Becomes a little bit addicting to want to use.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
NK2026
5 (9,999)

2026-03-25

5 (9,999)
[This review was collected as part of a promotion.] Great flexibility in terms of maneuvering and the accessories to get into tight corners, stairs, changing from carpet to tile and being cordless gets the job done in a fraction of the time.
Helpful?
Originally posted on Samsung US
Sasinger
4 (9,999)

2025-06-21

San Jose Ca

4 (9,999)
[This review was collected as part of a promotion.] Great vacuum, this is my 3rd jetstick new ai ultra had the best suction I’ve ever seen on a cordless vacuum I am an avid vacuum client I literally sleep with my vacuum I use it constantly.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)
MePerez
5 (9,999)

2025-07-30

Los Angeles California

5 (9,999)
[This review was collected as part of a promotion.] Very quiet (not a bother to small shih tzus) powerful vaccuum with lasting battery. Self empty is definitely convenient...I feel the difference between this vaccuum and your others
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
SnTS
4 (9,999)

2025-09-16

4 (9,999)
[This review was collected as part of a promotion.] Have had the AI Jet Ultra Stick for a few weeks and very impressed with it's power and minimal noise. Love the AI features like automatic power change based on type of flooring.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Jefec99
5 (9,999)

2026-05-20

5 (9,999)
[This review was collected as part of a promotion.] Great cordless vac with many features for house with multiple shedding pets. Self emptying feature is fantastic. Only downside is no included holder for attachment.
Helpful?
Originally posted on Samsung US
Jon M
5 (9,999)

2025-05-23

CA

5 (9,999)
[This review was collected as part of a promotion.] Excellent battery and power, available attachments are effective for hard surfaces, carpet, and furniture for my two cat home. Best vacuum I have used in my life.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
mrzwebb
5 (9,999)

2025-05-22

Alexandria

5 (9,999)
[This review was collected as part of a promotion.] Didn’t expect to fall in love with a vacuum, but here we are. I needed to adult but not in a boring way so, “Okay, time to be a responsible adult with clean floors.” What I didn’t expect was to be emotionally attached to a stick vacuum. Excited to vacuum. Wondering what else I could vacuum. Can I take it outside? (spoiler: I did). I vacuum the car, the outside rug, the shed (just dry vacuuming not wet). Because..the suction on this thing is no joke. Pet hair, crumbs, mysterious dust from who-knows-where... gone. Spider webs. Gone. Spiders…gone.. Ants. Gone. It adjusts itself automatically depending on the floor, which makes me feel like it gets me. I didn’t even know I needed that in my life, but now I can’t go back. Battery life is crazy long — I vacuumed my whole house and the aforementioned outside areas and it was still going. And the clean station? Game-changer. It empties itself without that gross dust cloud in your face. Bottom line: I never thought vacuuming would be the highlight of my day, but this thing makes me weirdly happy. 10/10 would recommend to anyone who wants clean floors and excitement from their appliances.
I recommended this product.
Helpful?
Online shopper
1 (9,999)

2025-07-09

Philadelphia PA

1 (9,999)
Highly touted vacuum has turned out to be a quality disaster. The rotor has stopped spinning and the Dual Brush had no longer works. very disappointing
Helpful?
Originally posted on Samsung US

Features

3 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-07-10

SEA CARE

Good day, Your disappointment is completely valid, and we're truly saddened you're dealing with this. Let's get you supported quickly. Please refer to page 47 of the manual under the sections "The vacuum cleaner does not work" and "The spin brush (or spin disk) of an accessory is not moving" for troubleshooting steps to help get your vacuum running optimally. User manual: https://downloadcenter.samsung.com/content/UM/202502/20250213202717080/O_DJ68-00900G-07_IB_VS9700_AA_EN_250206.pdf Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149924399, to help our team pull up your information. Have a great day! Chrystel

Larry Florida
5 (9,999)

2025-07-13

Florida

5 (9,999)
[This review was collected as part of a promotion.] super easy to set up and very quiet. I would have to say this is by far the best vacuum I have ever used. Like all Samsung products they are the best.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Aegjr
5 (9,999)

2025-06-08

Livingston Manor NY

5 (9,999)
[This review was collected as part of a promotion.] What an awesome vacuum, used for an hour and never went dead, really love the AI feature that adjust power based on how dirty or surface it's on.
I recommended this product.
Helpful?
Originally posted on Samsung US
Tacobell
5 (9,999)

2025-05-23

5 (9,999)
Great power and it's super quite! The battery life is also pretty amazing. Just hoping they make a mop attachment for it like the other model.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Love
4 (9,999)

2025-05-16

4 (9,999)
My order did not come equipped with a charging cord and charger I will have to use a replacement until I get one.
Helpful?
Originally posted on Samsung US
JaketheSnake
5 (9,999)

2025-09-02

Cleveland OH

5 (9,999)
[This review was collected as part of a promotion.] Has the most useful features of any high-end cordless vac, highly recommend. The self-emptying feature is a must.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
EL_KORA760
5 (9,999)

2025-07-20

CA.

5 (9,999)
helpful reviews can help you and other get the most out of their " Bespoke AI Jet Ultra Cordless Stick "
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sam E
1 (9,999)

2025-12-16

1 (9,999)
Save money. The main brush roll stopped working just after a year with no heavy usage or external damage.
Helpful?
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-12-17

SEA Care

Sam E, we understand the importance of working vacuum. Allow us to help. Here is a guide to help you if your jet brush stops working. Samsung Jet Stick brush stops spinning https://www.samsung.com/us/support/troubleshooting/TSG01204474/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151608360) to help our team pull up your information. Have a great day. ^Camille

CD123
5 (9,999)

2025-09-14

5 (9,999)
[This review was collected as part of a promotion.] Great vacuum, changed from Dyson and don’t regret it. The self emptying is the best feature.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Jordan
4 (9,999)

2026-03-11

Orlando, FL

4 (9,999)
[This review was collected as part of a promotion.] Powerful AI driven vacuum with excellent suction, filtration and self-cleaning abilities.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Sreedg
5 (9,999)

2026-03-11

5 (9,999)
[This review was collected as part of a promotion.] Awesome suction and good for large home as well and auto cleaning of filter is super nice
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Deno37
5 (9,999)

2025-09-10

5 (9,999)
[This review was collected as part of a promotion.] Awesome suction and the auto empty is amazing! It’s also so light and easy to use
I recommended this product.
Helpful?
Originally posted on Samsung Australia
c tran
1 (9,999)

2026-01-03

1 (9,999)
wet function did not work after 2 weeks. Not spraying water with the wet brush
Helpful?
Originally posted on Samsung Australia
Response from Samsung:
2026-04-07

Samsung AU

We’re sorry to hear the wet function stopped working so soon after purchase. That’s understandably frustrating. Please contact our support team so they can assist with troubleshooting or arrange a solution: https://www.samsung.com/au/support/contact

Jazz Josan
5 (9,999)

2025-12-30

5 (9,999)
I like the self cleaning system, and ou can just place it on the base.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
stevo3122233
5 (9,999)

2025-05-22

5 (9,999)
[This review was collected as part of a promotion.] I purchased this unit about two months ago from the online store
I recommended this product.
Helpful?
Originally posted on Samsung Australia
SlimJim
5 (9,999)

2025-10-23

Waukesha,wi

5 (9,999)
[This review was collected as part of a promotion.] Great for vacuuming around stuff and doing stairs..light weight
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
PjNantais
5 (9,999)

2026-07-01

5 (9,999)
Very happy with purchase 😀 love the automatic emptying feature
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Teddy
5 (9,999)

2025-06-01

Peoria, AZ

5 (9,999)
[This review was collected as part of a promotion.] Five Star Vacuum. Easy to setup-works great and looks amazing.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Jacqueline
5 (9,999)

2026-02-13

5 (9,999)
I'll never own another vacuum. Light weight, great suction.
Helpful?
Originally posted on Samsung US
Alex
5 (9,999)

2026-03-11

5 (9,999)
[This review was collected as part of a promotion.] Suction, ergonomics, filtration, autonomy, maneuverability.
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Mvmama
5 (9,999)

2025-12-05

Marin County

5 (9,999)
[This review was collected as part of a promotion.] Sleek modern and works well too. Great for the car as well
I recommended this product.
Helpful?
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

User manual & downloads

User Manual

ver 9 | 8.07 MB

Jan 06. 2026

ENGLISH

Download

User Manual

ver 9 | 8.06 MB

Jan 06. 2026

FRENCH

Download
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  • 1. ** Based on testing by SLG Prüf- und Zertifizierungs GmbH, in accordance with the IEC 62885-4 Cl.5.8 standard. Measured at the inlet of the non-motorized tool when the dustbin is empty, using Jet Mode(1min?) and a large capacity battery that is fully charged.

    *** The stated run time is based on using a large capacity battery that is fully charged at the minimum power level with a non-motorized tool attached. Results may vary depending on actual usage.

    **** The ability to identify different cleaning environments and the time it takes to change the settings can be affected by environmental conditions. The operation of AI Cleaning mode 2.0 may be limited in certain environments, such as when the All-in-one Clean Station is unplugged or WiFi is unstable or the Bluetooth connection status between the stick vacuum cleaner and the All-in-one Clean Station is unstable.)

    ***** Refers to dust particles with the size of 0.3µm or above.
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  • 2. * Based on testing by SLG Prüf- und Zertifizierungs GmbH, in accordance with the IEC 62885-4 Cl.5.8 standard. Measured at the inlet of the non-motorized tool when the dustbin is empty, using Jet Mode and a large capacity battery that is fully charged.

    ** The stated run time applies when using a large capacity battery (3970mAh) and the minimum power level with a non-motorized tool attached. Results may vary depending on actual usage.
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  • 3. * Refers to dust particles with the size of 0.3µm or above.  Go to feature
  • 4. * Based on internal testing, in accordance with the IEC 62885-2 Cl. 5.14 standard. Results may vary depending on the actual usage conditions.

    ** Refers to dust particles with the size of 0.5µm-4.2µm
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  • 5. * The brushes and accessories provided will differ to suit the components of each model.

    ** Refers to dust particles smaller than 5.5mm.

    *** The ability to identify different cleaning environments and the time it takes to change the settings can be affected by environmental conditions.
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  • 6. * Do not use the Pet Tool + in a small area for a long time and do not let the Pet Tool + continue spinning in one place.
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  • 7. * Based on internal test in accordance with the IEC 62885-2 Cl. 5.11 standard, using Jet Mode. Results may vary depending on actual usage.

    ** Refers to dust particles in the size range of 0.5 to 4.2µm. Go to feature
  • 8. * After cleaning, dry the fine dust filter completely for more than 24 hours in the shade before use. Go to feature
  • 9. * The displayed time may differ from the actual usage time and is continuously updated every second. The usage time may shorten based on the number of uses. Go to feature
  • 10. * Available on Android and iOS devices. Samsung Account and a Wi-Fi connection is required.

    ** Available on Samsung smartphones using Android 11 or higher, or One UI 3.1 or higher. Not available on certain Samsung smartphones (A1x, A2x, M1x, M2x) and other brands’ smartphones. To use this function it must be selected on the SmartThings App.
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  • 11. *Based on testing by SLG Prüf- und Zertifizierungs GmbH, in accordance with the IEC 62885-4 Cl.5.8 standard. Measured at the inlet of the non-motorized tool when the dustbin is empty, using Jet Mode and a large capacity battery that is fully charged. Lasts up to 1 min. **The results were compared to cordless stick vacuum models available on the market with a stated suction power within 30% of the actual suction power of the Samsung model tested by SLG. Based on sales data between January 2024 and June 2024 as compiled by an independent market research institute.
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  • 12. * The stated run time applies when using a large capacity battery (4500mAh for battery cell capacity and 3970mAh for each pack) and the minimum power level with a non-motorized tool attached. Results may vary depending on actual usage. ** Optional, and sold separately. The battery components may differ by model. *** Maintains 70% capacity after 600 cycles of use, based on the battery package capacity. 1 cycle: Full discharge after being full charged (100% ~ 0%). Results may vary depending on actual usage. Based on internal testing. **** The 2 year warranty is limited to the battery only and excludes normal wear and tear. The battery can be replaced free of charge when used for less than 600 cycles and the remaining battery life is over 70%. 1 cycle: Full discharge after being fully charged (100% ~ 0%).
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  • 13. * Based on internal testing using various types of dusts. Results may vary depending on the actual usage conditions. ** Based on internal testing, in accordance with the IEC 62885-2 Cl. 5.14 standard. Results may vary depending on the actual usage conditions. *** Refers to dust particles with the size of 0.5µm-4.2µm
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  • 14. *Based on testing by SGS-IBR Laboratories, in accordance with the ASTM F3150 standard, using Jet Mode. Results may vary depending on actual usage. Compared to Samsung’s non-HEPA filter model.
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  • 15. * The updated functions of AI Cleaning Mode 2.0 can be activated after registering the stick vacuum cleaner on the SmartThings App. The operation of AI Cleaning mode 2.0 may be limited in certain environments, such as when the All-in-one Clean Station is unplugged, the Wi-Fi connection is unstable or the Bluetooth connection status between the stick vacuum cleaner and the All-in-one Clean Station is unstable. In such cases, it operates in AI Cleaning mode 1.0. If AI Cleaning mode 2.0 does not work frequently, please move the All-in-one Clean Station to a space without obstacles nearby. To enable continuous function updates, keep the Wi-Fi in the house on at all times. ** The ability to identify different cleaning environments and the time it takes to change the settings can be affected by environmental conditions.
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* Key feature may differ from Key Spec.