65" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
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Fitur
The answer to your dynamic moments
Key features at a glance
Ask your companion anything. Samsung Vision AI is here.
Samsung Vision AI Companion
Getting assistance from AI is now more engaging with Vision AI Companion on your TV. Whether you ask about your content or everyday topics, it instantly delivers video and image responses through multiple AI agents — offering a rich, personalized experience on the big screen.1
Picture Quality
More about
Picture Quality
Sound
One immersive sound experience
Dynamic Sound PackOne UI Tizen
Personalize your screen experience
One UI Tizen
One UI Tizen delivers a seamless and consistent Samsung device experience. Samsung Tizen OS lets you take advantage of the latest innovative Samsung features — including quick access to the content you love, convenient AI management and powerful protection with Samsung Knox Security. Plus, One UI Tizen will support Tizen OS upgrades for next seven years, bringing you the latest apps & services.7
Enjoy 7 years of new TV experiences8
Your privacy. Secured.
Samsung Knox Security
Samsung Knox Security helps keep your TV protected at all times. Sensitive data such as passwords stays safeguarded, connected IoT devices are actively monitored and harmful apps or sites are blocked automatically. With ongoing security updates, your TV stays secure and ready for safe viewing.9
Relive your favorite memories with Google Photos for Samsung TV
Google Photos for Samsung TV
Google Photos is the home for all your life’s memories. Rediscover your favorite photos, both new and old, with daily curated memories from Google Photos and enjoy seeing the people, trips and activities that matter most on your Samsung TV. 10
Improved picture clarity with smooth motion up to 2K 120Hz
Motion Xcelerator
Experience a clear picture with Motion Xcelerator as your TV estimates the movement between frames, then uses that information to improve motion smoothness for subsequent frames11
Gaming Experience
SmartThings
More about
SmartThings
Design
Elegant metal stream design to upgrade your space
MetalStream Design
Inspired by aircraft design, the MetalStream Design features a luxurious metal body. With no additional bezel required, a single sheet of metal is used to create a slim bezel, enabling a truly immersive experience.15
Spesifikasi
-
Resolution
3840 x 2160
-
HDMI
3
-
USB
1 x USB-A
-
LED
-
Screen Size
65"
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Refresh Rate
50 Hz
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Resolution
3840 x 2160
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DLG
120 Hz
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Picture Engine
Crystal Processor 4K
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HDR (High Dynamic Range)
HDR
-
HDR 10+
Support
-
Contrast
Mega Contrast
-
Micro Dimming
UHD Dimming
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Contrast Enhancer
Contrast Enhancer
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Motion Technology
Motion Xcelerator
-
AI Upscale
4K Upscaling
-
Color Booster
Color Booster
-
Filmmaker Mode (FMM)
Yes
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
20 W
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Speaker Type
2ch
-
Adaptive Sound
Adaptive Sound
-
Operating System
Tizen™ Smart TV
-
Bixby
Yes (Voice Ready)
-
Works with AI Speaker
Google Assistant (SG Only)
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Web Browser
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Quick Remote Only
-
Multi Device Experience
Mobile to TV, Sound Mirroring, Wireless TV On
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Apple AirPlay
Yes
-
Vision AI Companion
Yes (AU, VN, TH, MM, KH, LA, PH, SG)
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Karaoke Mic
Yes
-
Google Cast
Yes
-
Soccer / Football Mode
Soccer / Football Mode
-
Auto Game Mode (ALLM)
Yes
-
VRR
Yes
-
HGiG
Yes
-
Digital Broadcasting
DVB-T2 (*VN: DVB-T2C)
-
Analog Tuner
Yes
-
TV Key Support
Yes
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes (5.3)
-
HDMI
3
-
HDMI (High Frame Rate)
4K 60 Hz (for HDMI 1/2/3)
-
HDMI Audio Return Channel
eARC
-
Anynet+ (HDMI-CEC)
Yes
-
USB
1 x USB-A
-
Ethernet (LAN)
1
-
RF In (Terrestrial / Cable input)
1 / 1(Common Use for Terrestrial) / 0
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Design
Metal Stream
-
Bezel Type
3 Bezel-less
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Front Color
Black
-
Stand Type
Basic Feet
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Stand Color
Titan Gray
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Embeded POP
Yes
-
EPG
Yes
-
IP Control
Yes
-
OSD Language
Local Languages
-
Accessibility - Voice Guide
Chinese (China),English (UK),Indonesian (Indonesia),Korean (Korea),Vietnamese (Vietnam)
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Audio Description
Yes
-
High Contrast
Yes
-
Zoom Menu and Text
Yes
-
SeeColors
Yes
-
Colors Inversion
Yes
-
Grayscale
Yes
-
Auto Picture Off
Yes
-
Closed Caption (Subtitle)
Yes
-
Multi-output Audio
Yes
-
Sign Language Zoom
Yes
-
Slow Button Repeat
Yes
-
Accessibility Remote
Yes
-
Learn TV Remote
Yes
-
Learn Menu Screen
Yes
-
Accessibility Shortcuts Edit
Yes
-
Power Supply
AC100-240 V~ 50/60 Hz
-
Eco Sensor
Yes
-
Auto Power Off
Yes
-
Package Size (WxHxD)
1578 x 930 x 142 mm
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Set Size with Stand (WxHxD)
1444.1 x 882.2 x 222 mm
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Set Size without Stand (WxHxD)
1444.1 x 831.2 x 76.8 mm
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Stand (Basic) (WxD)
1004.6 x 222 mm
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VESA Spec
200 x 200 mm
-
Full Motion Slim Wall Mount (Y22)
Yes
-
User Manual
Yes
-
Power Cable
Yes
Ulasan
65" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
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763 Ulasan
2026-07-05
Gwinn Michigan
2026-07-20
Somers, NY
2026-09-09
2026-05-17
2026-07-05
Ky
2026-05-10
Samsung AU
We absolutely love hearing how easy your new Crystal UHD TV was to set up and use, especially as someone who described yourself as “technologically challenged.” It’s fantastic to know the vibrant picture quality, clarity, and immersive viewing experience are bringing your favourite shows to life. Your kind words and enthusiasm truly mean a lot to us. Enjoy every movie night and thank you for choosing Samsung! 🥰
2026-09-10
Richmond, VA, USA
Samsung Advisor
Hi BooAppleBooThem, Thank you for sharing your experience. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how: Searching for & Installing Apps 1. From the Home screen, press up on the remote’s directional pad. 2. Navigate to and select Search. 3. Using the search bar, enter the content or app you’d like to find. 4. Navigate to and select the app you’d like to install, then select Install. Note: Previously installed apps can be accessed on the Settings screen. Adding & Managing Apps on Home Screen 1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available: a. Add to Home: Move the app to your desired location on the Home screen. b. Delete: Delete app. c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it. d. Reinstall: Reinstall the app. e. View Details: View the app’s information and details. Regarding the remote, while it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality. For example: • Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE. • Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts. • RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel. These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-08-27
California
2026-09-14
2026-07-01
Youngstown ohio
2026-07-06
1519 Florida ave
Samsung Advisor
Hi Michael bridges ii, We appreciate your feedback on the U8000H TV. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If you are noticing buffering issues during streaming we recommend the following steps to help improve streaming performance: 1. Use a 5GHz Wi-Fi connection, if available 2. Try a wired LAN connection for more stability 3. Reposition your router to minimize obstacles between it and the TV We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-09-04
2026-09-05
Nashville Tn
2026-04-21
Sacramento, CA
2026-09-05
High Point, North Carolina
2026-07-20
Kentucky
2026-09-13
2026-09-04
Elkhart, IN
2026-07-21
Tennessee
2026-08-05
Lake Jackson
2026-07-27
Dalton, ga
2026-07-25
Samsung
We're sorry to hear that you've experienced an issue with the display of your Crystal UHD U8000H TV. This isn't what we'd expect to hear, and we'd like to reassure you that we're on hand to help. Please reach out to our friendly Support Teams using the contact details and opening times on the following link: https://www.samsung.com/uk/support/contact/ We look forward to hearing from you and to getting your TV back to its very best. ^EW at Samsung Support
2026-07-06
Woodstock, Georgia
Samsung Advisor
Hi lookingforanupgrade, We appreciate your feedback on the U8000H TV and are sorry to hear it did not meet your expectations. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or visit our website to chat live and access manuals or software. ~ Samsung Advisor
2026-09-05
2026-09-13
Samsung Advisor
Hi 2old4this, Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides. The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Advisor
2026-07-20
Aberdeen, SD
Samsung Advisor
Hi katjac, We value your feedback regarding the response time of your U8000H TV. For the best performance, please ensure the latest firmware version is installed: Home > left directional key > Settings > Support > Software Update You can also improve responsiveness by running the built-in Device Care tool, which checks system memory, clears cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care Please know you can control your connected devices (like cable boxes, Blu-ray players, or game consoles) using your U8000H TV’s remote by following these steps: 1. Connect & Power On the Device Connect the external device to one of your TV’s HDMI ports and power it on. Your TV may automatically detect the device and switch inputs. If it doesn’t, continue with the steps below. 2. Launch Universal Remote Setup. On your TV, navigate to: Home > left directional key > Connected Devices > Universal Remote Setup. When the connected device appears, select it to begin setup. 3. Start the Setup. Select Universal Remote on the Home screen, choose Start, and ensure your device is powered on. When your desired device appears, select it and follow the on-screen instructions. Setup may vary slightly based on device type. 4. Finalize and Test. Once complete, your Samsung TV and remote will remember the connected device and its HDMI port. If the device doesn’t respond after setup, you may need to re-register it or adjust its position for better signal reception. Helpful Tips: • If your external device is a Samsung product, Anynet+ (HDMI-CEC) may let you control it automatically using your TV remote with no extra setup. • Make sure nothing blocks the IR signal between your TV and external devices. • If you’re having difficulty, try adjusting the device’s position for better remote signal reception. • This feature may not be supported on all external devices or setups. For further support with setup or compatibility questions, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website. ~ Samsung Advisor
2026-09-05
2026-08-28
Wolverhampton West Midlands.
Samsung
We’re pleased to hear that you’re enjoying your new 50" U8000H’s sleek, lightweight design, as well as its brightness, contrast, upscaling and responsive performance. The advanced 4K Upscaling technology helps deliver sharper, more detailed images, while PurColour, Mega Contrast and HDR10+ enhance colour and contrast for a more vibrant and immersive picture. It’s great to hear that you’re noticing the difference. We appreciate your comments regarding app availability, particularly BBC iPlayer and discovery+. We understand how important access to your preferred streaming services is when choosing a Smart TV. We’ll take your feedback on board as we continue working to introduce and support more apps and services as soon as possible, including BBC iPlayer. It’s great to hear that, despite this, you’re enjoying the many benefits of your new TV. Our teams remain available to assist you and help ensure you get the most from it. You can find our full contact details and opening times on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-09-05
Jacksonville, FL
2026-07-06
Samsung Advisor
Hi Lrglewis, Thank you for sharing your thoughts on the available inputs for the U8000H. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our QN70F Series and above. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/uhd-4k-tv/43-inch-crystal-uhd-4k-tv-u8000h-sku-un43u8000hfxza/ Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Advisor
2026-06-20
Hinsdale, NH
2026-05-11
2026-08-20
2026-09-08
Montgomery, AL
2026-09-13
2026-09-13
2026-09-13
2026-07-06
Samsung Advisor
Hi bwaxx55, We appreciate your review. Please know there are multiple settings available, such as Brightness Optimization, which measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. To enable this feature, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization. Next, please know you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-07-29
2026-07-19
2026-08-06
2026-09-09
2026-06-22
2026-07-27
2026-08-05
2026-08-05
Samsung Advisor
Hi Matt, We appreciate your feedback on the Samsung U8000H TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-06-20
New York, NY
2026-09-09
Oregon
2026-07-27
Lansing, New York
2026-07-10
Samsung AU
We're sorry to hear about your experience and understand how frustrating it must be to encounter the same issue again after a previous repair. We appreciate you taking the time to share your feedback. We'd like the opportunity to review your case further and see how we can assist. Please contact our Samsung Support team at https://www.samsung.com/au/support/contact so they can look into your situation in more detail.
2026-09-06
2026-08-20
Albany, NY
2026-05-09
Samsung AU
Thank you for your fantastic review! We’re thrilled to hear you’re enjoying the fast startup, easy-to-use interface, smooth app navigation, and sharp picture quality on your Samsung TV. It’s also wonderful to know the refresh rate is enhancing your sports and movie viewing experience. We appreciate your feedback regarding the setup process and thank you for choosing Samsung!
2026-09-09
2026-09-09
2026-07-05
Dallas, Texas
2026-09-05
Southampton, Pennsylvsnia
2026-08-05
Bryan, TX
2026-06-20
Edmond, Oklahoma
2026-09-09
2026-09-11
2026-06-26
Minnesota
2026-09-05
Samsung Advisor
Hi disgruntled TV owner, We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides. The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation. This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice. If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Advisor
2026-08-10
2026-08-20
2026-07-12
Samsung Advisor
Hi Reviewer, We appreciate your feedback. If your TV is having trouble maintaining a wireless connection, please try the following: 1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices. 2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal. 3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in. 4. Run diagnostics: o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test o Settings > Support > Device Care > Self Diagnosis > Wi-Fi 5. Update firmware: Settings > Support > Software Update > Update Now 6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website. ~ Samsung Advisor
2026-07-05
998 Belmont Avenue
2026-08-05
2026-07-29
2026-09-11
2026-07-30
2026-07-20
2026-09-09
2026-08-20
2026-07-30
2026-09-11
2026-08-28
Baxley, GA
2026-08-05
Samsung Advisor
Hi Crell056, Thanks for sharing your experience with your U8000H TV. Unusual sounds can come from different sources, so first check whether it’s from the TV speakers, an external device (like a soundbar), or the back of the TV. • For external audio, ensure cables are connected to the correct output • If using antenna or cable, check signal strength: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal • Popping sounds from the back may be due to thermal expansion - this is normal and not a malfunction • Run a Sound Test to troubleshoot: Settings > Support > Device Care > Self Diagnosis > Sound Test If the issue continues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Advisor
2026-08-26
Samsung
It is great to see you are loving the display and performance of your Samsung Crystal 4K Vision AI Smart TV, however, we would like to apologise for the BBC iPlayer application not being available on your brand new 2026 Samsung Smart TV. Rest assured we are working hard with the BBC to bring their application to the 2026 Samsung Smart TV platform and we will release it just as soon as we can. ^LB at Samsung Support
2026-08-21
2026-08-21
Louisiana
2026-07-30
Ivana Samsung CS
Hello, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at https://www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2026-07-08
2026-05-30
Samsung AU
Thank you for taking the time to provide your feedback. We're sorry to hear you've experienced ongoing difficulties accessing free-to-air streaming applications and services on your TV, despite performing troubleshooting and a factory reset with support assistance. We understand how frustrating it can be when content is not available reliably. We'd like to investigate this further and help identify the cause of the issue. Please contact our support team via https://www.samsung.com/au/support/contact so we can assist you further. We appreciate your feedback and the opportunity to improve your experience.
2026-08-23
2026-09-09
2026-06-13
Indiana, Indianapolis
2026-07-27
New Jersey
2026-09-06
Samsung Advisor
Hi Danno, We appreciate your feedback regarding your U8000H TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Advisor
2026-07-29
Ivana Samsung CS
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case –Vision AI Smart TV. Thank you, Samsung Customer Care
2026-08-20
2026-09-11
BIRMINGHAM, ALABAMA
2026-09-06
Romulus MI
2026-06-28
Samsung AU
Thank you for your wonderful review! We're so pleased to hear you're enjoying the natural-looking picture quality and intuitive remote after spending some time with it. It's fantastic that your new TV has made such a positive impression, and we hope it continues to provide many years of enjoyable viewing. Thanks again for your support!
2026-07-17
CA
Samsung Advisor
Hi bxbyserena, We appreciate you sharing your experience regarding an unusual sound coming from your TV. The cause may vary depending on where the sound is coming from and how your system is set up. • If the sound is coming from your TV speakers, or if you're using an external audio device like a soundbar, please double-check that the audio cable is securely connected to the correct audio output on the external device. • If you're using an antenna or cable connection, a weak signal may result in sound distortion. You can check your broadcast signal level by going to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal • If the sound seems to come from the back of the TV, it may be the result of thermal expansion or contraction of the outer casing. This can cause a soft popping noise and is considered normal - it does not indicate a malfunction, and your TV remains safe to use. We also recommend running a Sound Test to check for audio issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Sound Test If the issue continues or you’d like assistance, feel free to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Advisor
2026-08-26
Westfield Indiana
2026-08-20
Dennis ma
2026-07-27
2026-08-05
2026-06-05
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- Image simulated for illustration purposes. Any changes in appearance and design specifications that do not affect product performance may occur without prior notice. UI, content and services may vary by region and are subject to change without notice. This page may include images or videos created using AI.
- 1. Feature available in certain regions and models. Availability, supported features, and user interface may vary by country, region, model and viewing conditions. Voice commands recognize English, French, Spanish, Portuguese, German, Italian, and Korean, but not all accents, dialects, and expressions are recognized. This feature provides AI-created content, with accuracy not guaranteed — please check results. In-box remote for this model does not support voice recognition. Requires either a Mobile Quick Remote or separately purchased Bluetooth remote. Feature accessible via the AI button, or the Home button (long press) on remote control without an AI button. Go to feature
- 2. Viewing experience may vary according to type of content and format. Upscaling may not apply to PC connection and Game Mode. Go to feature
- 3. Viewing experience may vary according to types of content and format. Upscaling may not apply to PC connection and Game Mode. Go to feature
- 4. Image quality may vary depending on the quality of the original content. Go to feature
- 5. Experience may vary depending on the content. Go to feature
- 6. Check for Q-Symphony compatibility on soundbar product specifications. Soundbar sold separately. The location and number of speakers may vary depending on the model. Go to feature
- 7. Content and services may vary by region and are subject to change without notice. Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use. Some content and services require registration and subscription. Requires Samsung account. Tizen OS upgrades will be supported for up to 7 years starting from 2026, for products released in the year 2026. Please note that the upgrade does not cover hardware-related performance, features or durability. Go to feature
- 8. Content and services may vary by region and are subject to change without notice. Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use. Some content and services require registration and subscription. Requires Samsung account. Tizen OS upgrades will be supported for up to 7 years starting from 2026, for products released in the year 2026. Please note that the upgrade does not cover hardware-related performance, features or durability. Go to feature
- 9. Samsung Knox Security applies to Samsung TVs powered by Tizen®, launched since 2015. Latest software update is required. Go to feature
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10.
Requires user login to Google Photos on the device. Options to hide memories and enhance content filtering are provided. Feature availability may vary by region and model.
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11.
2K 120Hz only available in 55"↑and Game Mode must be enabled. Performance may vary.
Go to feature - 12. Images simulated for illustration purposes. Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. Requires a Wi-Fi, Bluetooth or other wireless network connection and login to Samsung account. Connected devices are sold separately. UI is subject to change without prior notice. Go to feature
- 13. Designated microphone models provided by Samsung’s authorized partner are supported only and sold separately. With a single USB port on the TV, a maximum of 2 microphones are supported, and this functionality is limited to 2 USB ports in total. Requires SmartThings app to be installed on mobile, connected via the same Wi-Fi network as the TV set. Mobile mic is optimized only for Galaxy A with Android OS 16 or above and S series, foldable launched from 2023 and later models and iPhone 13 & above. Go to feature
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14.
Energy saving rate may vary by region, model, screen size, viewing conditions, usage environment, and content type. Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy saving level by turning on AI Energy Mode may appear lower than actual. In environments exceeding 120 lux, some of the AI energy saving features may not operate, reducing energy saving rate. AI Energy Mode does not work with viewing priority modes like Game Mode and AI Mode. AI Energy Mode is based on internal test results verified by 3rd party (TÜV Rheinland).
Go to feature - 15. Feature does not apply to certain models in Brazil and India. To determine whether the feature is applied, check for the rear design pattern on the product. Go to feature