My TV won't turn on
Please note: make sure that you plug the TV back into a socket you know is working. You can check it by using another device such as a lamp. If the standby light comes on, there is an issue with the power socket or extension lead that you were using before
Please note: if you notice any damage to the One Connect cable it may be the cause of the issue. The cable will need to be replaced if it is damaged
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