Welcome to your new Galaxy

Whether you're upgrading or switching, we've got everything you need to unleash the full power of your new device. Let's dive in!

Set up your device

Galaxy setup is quick and easy. Turn on your device using the side button, then follow the steps to get
connected to WiFi and your Samsung Account.

Transfer your data

Bring your stuff (and memories) with you.

Document

What is your previous device?

GALAXY

How would you like to connect?
Wi-fi or
a USB cable
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on both devices. The app is pre-installed but also downloadable from the Galaxy Store.

Smart Switch will run when devices are at least 20% charged to ensure safe data transfer.

Two smartphones are shown. Both are displaying the Smart Switch app icon. Data transfers from the phone on the left to the phone on the right.
Step 1 : Launch

On your new Galaxy device, open the Smart Switch app. Tap Receive data, and then tap Galaxy.

  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
Step 2 : Connect

Select a wireless connection or use a USB cable to connect your old device to your new Galaxy device.

  • * If you have a large amount of data to transfer, a wired connection is recommended because it is relatively faster. Make sure your devices are properly charged beforehand since connecting to a charger is not available during such transfer.
  • * If you have a large amount of data to transfer, a wired connection is recommended because it is relatively faster. Make sure your devices are properly charged beforehand since connecting to a charger is not available during such transfer.
Step 3 : Select

Select the data you want to transfer. When you are ready to start, tap Transfer.

Step 4 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

Backup and restore from external storage
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on your devices. The app is pre-installed but also downloadable from the Galaxy Store.

And then insert the microSD card or connect the USB storage device to your Galaxy phone or tablet.

On the left is an external storage icon. On the right is a smartphone displaying the Smart Switch app icon. Data transfer between the two devices.
Step 1 : Launch

On your phone, launch the Smart Switch app and tap the SD card icon in the upper right corner.

  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
Step 2 : Select

Tap SD Card under Back up to, and select the data you want to back up from your old device.

  • * If there is not enough space on your external storage, you may need to deselect some items. Or, you may clear the external storage to get enough space for the data to transfer
  • * If there is not enough space on your external storage, you may need to deselect some items. Or, you may clear the external storage to get enough space for the data to transfer
Step 3 : Back up

Follow the on-screen instructions. When finished, tap Done and then remove the external storage from the old device.

Step 4 : Connect

Next, insert the external storage into the new Galaxy device to receive data. Launch the Smart Switch app, and tap the SD card icon.

Step 5 : Restore

Tap Restore. Select what you want to restore, and then tap Next.

Step 6 : Transfer

The transfer will begin shortly. Tap Next and then Done when it’s finished.

Backup and restore from PC or Mac
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on your devices.

The app for Galaxy phone or tablet is pre-installed but also downloadable from the Galaxy Store. For the Smart Switch PC app, download and install it on your Windows PC or Mac.

Smart Switch PC download link :

  • * Smart Switch will run when devices are at least 20% charged to ensure safe data transfer.
Three devices are shown, all three displaying the Smart Switch app icon. On the left is a smartphone, in the middle is a laptop and on the right is a new smartphone. The data is transferred from the previous smartphone to the laptop first and then moved from the laptop to the new smartphone.
  • * Smart Switch will run when devices are at least 20% charged to ensure safe data transfer.
Step 1 : Connect and launch

Connect your previous phone or tablet to your PC using a USB cable.
On your PC, launch the Smart Switch app and tap Backup to save data from the old device.

Step 2 : Select to back up

Choose the data you want to back up. "Select all" is the default option, but you can deselect some items if you'd like. Clicking on a category will allow you to select specific items in that category. Tap Backup when you are ready.

Step 3 : Back up

The transfer will begin shortly. Tap Done when it’s finished.

Step 4 : Connect and restore

Next, connect your new Galaxy device to your PC using a USB cable.
On your PC, launch Smart Switch and tap Restore to transfer data to the new device.

Step 5 : Select to restore

Select the data you want to restore, and tap Restore.

Step 6 : Transfer

The transfer will begin shortly. Tap OK when the restore is complete.

IOS

How would you like to connect?
Use a USB cable
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on the Galaxy device. The app is pre-installed but also downloadable from the Galaxy Store. You don’t need to install the app on an iOS device.

Check if both devices are properly charged before connecting with a USB cable because connecting to a charger is not available during the transfer.

Two smartphones are shown. The phone in the right is displaying the Smart Switch app icon. Data transfers from the phone on the left to the phone on the right.
Step 1 : Launch

On your new Galaxy device, launch the Smart Switch app. Tap Receive data, and then tap iPhone/iPad.

  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
Step 2 : Connect

Use a Lightning-to-USB-C or USB-C-to-USB-C cable to connect your previous iOS device to your new Galaxy device. If you are using a USB-A cable like many standard charging cables, you can use the OTG adapter to plug into the USB-C port.

When the “Trust This Computer?” alert appears on your iPhone or iPad, tap “Trust”.

  • * OTG adapter sold separately
  • * OTG adapter sold separately
Step 3 : Select

Select the data you want to transfer. When you are ready to start, tap Transfer.

Step 4 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

Additional tips

You can also transfer your WhatsApp chats and photos on your iOS device to your new Samsung Galaxy.

Take the following steps:

  1. 1. When selecting the data to transfer, choose “WhatsApp” under the Apps menu, and tap Transfer.
  2. 2. Scan the QR code and tap Start on your iPhone.
  • * Requires the latest version of WhatsApp on iOS device.
  • * WhatsApp chat history can be transferred only before signing into WhatsApp on the new device. If WhatsApp is logged in before migration or before Smart Switch is done transferring the data, then the app data cannot be transferred.
  • * Requires the latest version of WhatsApp on iOS device.
  • * WhatsApp chat history can be transferred only before signing into WhatsApp on the new device. If WhatsApp is logged in before migration or before Smart Switch is done transferring the data, then the app data cannot be transferred.
Transfer iTunes (Finder) backup data from PC or Mac
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on your devices.

The app for Galaxy phone or tablet is pre-installed but also downloadable from the Galaxy Store. For the Smart Switch PC app, download and install it on your Windows PC or Mac.

Smart Switch PC download link :

A laptop and smartphone are shown. Both are displaying the Smart Switch app icon. Data transfers from the laptop to the phone.
Step 1 : Back up

To make sure all of your latest data is ready for Smart Switch, back up your iOS device with iTunes (Finder) on your PC or Mac.

Step 2 : Connect

Connect your phone to your PC using a USB cable. Launch Smart Switch on your PC, and tap Restore.

Step 3 : Restore

Select the iTunes (Finder) backup data you would like to restore and tap Restore.

Step 4 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

Move iCloud data
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on your Galaxy phone or tablet. The app is pre-installed but also downloadable from the Galaxy Store.

Smart Switch will run when devices are at least 20% charged to ensure a safe data transfer.

iCloud icon and a smartphone displaying the Smart Switch app icon are shown. Data transfers from iCloud to the phone.
Step 1 : Sync to iCloud

To make sure all of your latest data is ready for Smart Switch, sync your iOS device to iCloud.

  1. 1. On your iPhone or iPad, go to Settings, tap your name, then tap iCloud. Then tap Show All.
  2. 2. Select Photos and turn on Sync this iPhone (or iPad).
  3. 3. Go back to iCloud and select iCloud Drive, then turn on Sync this iPhone (or iPad).
  4. 4. Go back to iCloud and turn on Pages, Numbers and Keynote.
  5. 5. Go back to iCloud and select Notes, then turn on Sync this iPhone (or iPad).
  6. 6. Go back to iCloud and turn on Contacts, Calendars and Reminders.
Step 2 : Launch

On your new device, launch the Smart Switch app and tap Receive data. Then tap iPhone/iPad.

  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
Step 3 : Connect

Tap Get data from iCloud instead. Enter your Apple ID or email address and password, and tap Sign in to iCloud.

Step 4 : Select

Select the iCloud data you want to transfer, and then tap Transfer.

Step 5 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

Other
Android

How would you like to connect?
Wi-fi or
a USB cable
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on both devices. The app is pre-installed on the new Galaxy device but also downloadable from the Galaxy Store or the Google Play Store.

Smart Switch will run when devices are at least 20% charged to ensure safe data transfer.

Two smartphones are shown. Both are displaying the Smart Switch app icon. Data transfers from the phone on the left to the phone on the right.
Step 1 : Launch

On your new Galaxy phone, launch the Smart Switch app and tap Receive data. And then tap Galaxy/Android.

  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
  • * You can find the Smart Switch app on the Galaxy phone or tablet by navigating to the Samsung folder on the Apps screen, or going to Settings > Accounts and backup > Smart Switch.
Step 2 : Connect

Select a wireless connection or use a USB cable to connect your old device to your new Galaxy phone.

  • * If you have a large amount of data to transfer, a wired connection is recommended because it is relatively faster. Make sure your devices are properly charged beforehand since connecting to a charger is not available during such transfer.
  • * If you have a large amount of data to transfer, a wired connection is recommended because it is relatively faster. Make sure your devices are properly charged beforehand since connecting to a charger is not available during such transfer.
Step 3 : Select

Select the data you want to transfer. When you are ready to start, tap Transfer.

Step 4 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

Backup and restore from external storage
Before you begin

Make sure you have the most up-to-date version of the Smart Switch app installed on your devices. The app is pre-installed on the new Galaxy device but also downloadable from the Galaxy Store or the Google Play Store.

And then insert the microSD card or connect the USB storage device to your old device.

Three devices are shown. On the left is a smartphone, in the middle is a USB storage device and on the right is a new smartphone. Both smartphones feature the Smart Switch logo onscreen. Data is transferred from the previous smartphone to the USB storage device and then to the new smartphone.
Step 1 : Launch

On your old device, launch the Smart Switch app and tap the SD card icon on the upper right corner. And then tap SD Card under Back up to.

  • * The Smart Switch app is downloadable from Galaxy Store or Google Play Store.
  • * The Smart Switch app is downloadable from Galaxy Store or Google Play Store.
Step 2 : Select and back up

Select the data you want to back up and tap Next. When transfer is complete, tap Done.

  • * If there is not enough space on your external storage, you may need to deselect some items. Or, you may clear the external storage to get enough space for the data to transfer
  • * If there is not enough space on your external storage, you may need to deselect some items. Or, you may clear the external storage to get enough space for the data to transfer
Step 3 : Connect

Next, insert a SD card or connect a USB storage device to your new Galaxy phone. Launch the Smart Switch app and tap the SD card icon on the upper right corner.

Step 4 : Restore

Tap Restore. Select what you want to restore, and then tap Next.

Step 5 : Transfer

The transfer will begin shortly. Tap Done when it’s finished.

Maximize your experience

Get the most out of your new Galaxy by signing up for a Samsung Account and learning more about all the incredible things you can
accomplish with One UI and Galaxy AI.

Register Samsung Account

Register Samsung Account Register Samsung Account

Your Samsung Account is your gateway to an enhanced Galaxy experience, allowing you to access SmartThings and Samsung Cloud, among other features.

One UI

One UI One UI

Do what you want, just the way you like it with One UI. Customize your phone's layout and lock screen, and share content or set parental controls, all through One UI 6.

Galaxy AI

Galaxy AI Galaxy AI

Experience the next evolution of Galaxy AI, with amazing photo editing features like Generative Edit and real-time translations in-person or over the phone.1

Keep tabs on your physical and
financial wellness

Ensure that you're at the top of your game with the Samsung Health and Samsung Wallet apps.

Even more to love about Samsung

Apps & Services

Apps & Services Apps & Services

Your favorite apps are on Galaxy. Find the apps you need in the Galaxy Store, and get support and protection for your device with Samsung Care+.

Shop App

Shop App Shop App

Get personalized content and product recommendations when you shop using the Samsung Shop App.

Join Samsung Members

Join Samsung Members Join Samsung Members

Download the Samsung Members App to get exclusive offers and promotions, see handy tips and tricks, and connect with the Samsung Galaxy community.

Gear up for greatness

Accessory must-haves: stylish cases, fast chargers, Galaxy Buds, and more.5

Help, whenever you need it

Visit our support pages to check out the product manual for more detailed instructions.

Complete your Galaxy

Add to your Galaxy ecosystem with must-have devices that connect seamlessly to your new smartphone.

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

1Use of AI features is complimentary through 2025. Purchase may be required after complimentary period. Dates, availability and supported features may vary by app and country. Samsung Account login may be required to use certain Samsung AI features. Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.

2Galaxy Watch4 or later-released Galaxy Watch Series or Galaxy Ring required, sold separately. Service availability may vary by country or region. Not intended for use in detection, diagnosis or treatment of any medical condition. The result is for your personal reference only. Please consult a medical professional for advice.

3Only compatible with select Visa, Mastercard, American Express and Discover cards from participating banks and qualifying Samsung devices. Check with your bank / issuer to ensure that your card is compatible, and check the Samsung Wallet FAQ at for additional compatibility information regarding devices, carriers and cards.

4Movie tickets only available with Atom Tickets currently. Must have the Atom Tickets app and an Atom Tickets account.

5Accessories sold separately.