Get more out of your Galaxy device with the Samsung Members App Get more out of your Galaxy device with the Samsung Members App

Get more out of your Galaxy device with the Samsung Members App

Perform real-time device diagnostic testing, open repair service tickets, or get on demand support from Samsung Experts, a community of peer to peer collaborators, and personalized content based on interests, all while managing your Samsung products in one centralized hub.

In-depth scans for your Galaxy

Optimize your Galaxy device's performance with insider know-how and 24 different diagnostic tests to check your storage, battery and app usage. Plus, access other features to help you do more or open a repair ticket if your device is in need of service.

Get the answers you need,
when you need them

Find answers in the comprehensive FAQ section or contact us for 24/7 on-demand support.


*Availability may vary by country, carrier or device.

Text chat

If you have any questions or problems with your device, you can text certified technicians, 24 hours a day, 7 days a week.

Remote support

If you have any questions or problems with your device, you can get help through remote support service. A technician consultant remotely controls our device to diagnose and resolve problems. We make sure to protect your personal information while helping you remotely.

Connect with a community of pioneers

Share tips with millions of dedicated Samsung customers, experts and super-fans.

Get the Samsung Members app

From always-on support to exclusive perks, get more to do more with your device.

 

Galaxy S23 Ultra

Galaxy S23 Ultra Galaxy S23 Ultra
 

Apps & Services

Apps & Services Apps & Services

Samsung Members FAQs