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Connect Your TV to the Internet

Just when you thought your Smart TV couldn't get any smarter! You can access the Internet through your Smart TV, so you can download apps, watch your favorite shows, search for information, and so much more.

Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect.

Connect to Wi-Fi

  1. From the Home Screen, use the directional pad on the TV Remote and select Settings.

  2. Select General and then select Network.

  3. Select Open Network Settings and then select the desired network type, whether it be Wired or Wireless.

If you select Wireless, select the desired Wi-Fi network. If prompted, enter the network password, select Done, and then select OK.

Connect to a Wired Network

First, connect an ethernet cable into the LAN port on the One Connect Box, and then connect the other end to your router/modem.

  1. From the Home Screen, use the directional pad on the TV Remote and select Settings.

  2. Select General and then select Network.

  3. Select Open Network Settings and then select Wired

  4. Select OK and your TV will connect to the Internet.

Troubleshooting

If you're having trouble connecting to the network on your TV, just follow along below. We'll have you good to go in no time.

The wireless network connection has failed.

  • Make sure your wireless modem/router is on and connected to the Internet.

The wireless network signal is too weak.

  • Position your wireless router or access point in a central location. Try to avoid putting it in a corner. We recommend placing the router no more than 50 feet away from your TV.

  • Use a wireless repeater to boost your wireless signal strength. Place the repeater halfway between your router and your TV.

  • The most common wireless technology operates at a frequency of 2.4 GHz. You can reduce interference by not using or turning off wireless devices that use the 2.4 GHz frequency, or you can use devices that communicate via the 5.0 GHz frequency.

No network found

  • Make sure the ethernet cable is plugged into your TV and router/modem correctly.

  • Make sure your router/modem is turned on.

  • Try resetting your router/modem.

Connected to a local network, but not to the Internet.

  • Make sure the ethernet cable is connected to your router's/modem's external LAN port.

Network setup is complete, but unable to connect to the Internet.

  • If the problem persists, contact your Internet Service Provider.

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