Wireless Charger Trio
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Features
The incredible 3-in-1 charger
With room to hold three devices at once — a smartwatch and two phones, or a smartwatch, earbuds, and phone — you can power up your ecosystem all at once. So when you’re done for the day, just put your devices down in one place to be ready for tomorrow.
* Charging may be challenging due to a weak latch of the Galaxy Watch on the charging pad caused by the shape and structure of some Galaxy Watch bands. In such cases, we recommend removing the band before placing the Galaxy Watch on the charging pad to ensure proper charging.
More coils make it convenient placement
Six coils inside the Wireless Charger Trio makes it simple for you to put your device down and charge it up. Expand charging coverage area — just set it on the pad to get a boost of power.
* Charging two devices simultaneously on the left pads may affect charging speed.
** Heat production and charging times may vary based on alignment over the six coils.
*** Charging may be difficult due to a weak latch of the Galaxy Watch on the charging pad due to the shape and structure of some Galaxy Watch bands. In this case, removing the band before placing the Galaxy Watch on the charging pad is recommended for appropriate charging.
The right fit for your Galaxy Watch
With the dedicated spot for Galaxy watches, you can keep your timepiece powered up to get you through your day. An interior magnet on the right side of the charger guides your watch into place to charge. And on the left you can charge your phone, Galaxy Buds series, and more.
* Supports charging for Galaxy Watch3, Active2, and Active smartwatches only.
** Charging may be challenging due to a weak latch of the Galaxy Watch on the charging pad caused by the shape and structure of some Galaxy Watch bands. In such cases, we recommend removing the band before placing the Galaxy Watch on the charging pad to ensure proper charging.
Power up with a quickness
Get a fast battery boost with the Fast Charging capability. You and your friends with compatible devices can get back to 100% even faster by harnessing extra watts of power.
* Charging speeds may vary by device. Actual charging speed also vary depending on usage, charging conditons and other factors.
** Compatible Apple devices with wireless charging feature support up to 7.5W fast charging.
*** PD 25W Travel Adapter included in box.
Simple design to suit your interior
The slender form features a minimalist design with simple icons and an LED light as accents. Available in black and white, you can select the one that best works with your room’s decor and leave it out when it’s not in use.
* Charging may be challenging due to a weak latch of the Galaxy Watch on the charging pad caused by the shape and structure of some Galaxy Watch bands. In such cases, we recommend removing the band before placing the Galaxy Watch on the charging pad to ensure proper charging.
The glow that lets you know
The LED light intuitively tells you the charging status of your device with different colors: red for charging, flashing red for charging error, and green for fully charged. When it’s time for lights out, you can dim it to not disturb your beauty sleep.
* LED light dimming can only be controlled with models released from Galaxy S10 series onwards.
** Schedule can be set in the Settings menu to turn off Fast Wireless Charging at a specific time and dim the LED light.
*** Charging may be challenging due to a weak latch of the Galaxy Watch on the charging pad caused by the shape and structure of some Galaxy Watch bands. In such cases, we recommend removing the band before placing the Galaxy Watch on the charging pad to ensure proper charging.
Keep your case on
Give your phone a rest and keep it protected. The charge reaches through lightweight cases, so you don’t have to take off your cover when you need more juice.
* Charging tests were conducted only with Samsung cases.
** Thick cases may cause wattage to drop and produce heat, resulting in longer charging times.
*** Charging time may vary by charging conditions and case materials.
Specifications
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Black
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Repersentitive Models
Galaxy Note20, Note20 ultra, S20, S20+, S20 ultra
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Compatible Models
Fast Charge compatible with Galaxy Note20, Note20 ultra, S20, S20+, S20 ultra, Z Fold2, Z Flip, Note 10+, Note 10, S10e, S10, S10+, S10 5G, Note9, S9, S9+, Note8, S8, S8+, S7, S7 Edge, Note 5, S6 Edge+ & Apple iPhone 11 pro, 11, SE, XS Max, XS, XR, 8, 8 Plus / Qi compatible with Galaxy S6, S6 Edge and Qi certified devices (Galaxy Buds live, Buds+) / Galaxy Watch3, Watch Active2, Watch Active
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Features
Wireless Fast Charging (Samsung Galaxy, Apple iPhone), Qi (Galaxy Buds), Galaxy Watch
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Interface
USB Type-C
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Packaging Contents
Wireless Charger Trio, 25W Wall Charger, USB Cable, Quick Start Guide
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Cable Length
1.0 m
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Dimension (W x H x D)
240 x 86 x 15.5 mm
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Weight
320 g
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Input Voltage (Max, Fast Charge)
9 V
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Input Current (Max, Fast Charge)
2.77 A
Reviews
Wireless Charger Trio
- The Samsung Wireless Trio Charger offers the convenience of simultaneously charging multiple devices, including phones and earbuds.
- The product has mixed reviews regarding its performance.
- The compact design is appreciated, but many users report issues with slow charging speeds and compatibility problems with certain Samsung devices.
- Positioning the devices correctly on the charger can be challenging, leading to inconsistent or failed charging.
- The product's execution seems to fall short for some users, and careful research on device compatibility is advised before purchasing.
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
164 Reviews
2020-11-01
New York
2021-03-03
Chicago
2021-02-18
Houston, Tx
2026-09-23
N.Y.C
R&R
Hello Concerned Consumer, The Samsung Wireless Charger Trio provides a convenient way to charge devices wirelessly. It features a designated spot for compatible Galaxy watches and can charge multiple devices at the same time. We’re glad to hear that your Galaxy Buds charged successfully. However, we understand your concerns about phone case compatibility and the positioning of your watch during charging. Your feedback is valuable and helps improve everyday usability. Thank you for sharing your thoughts with Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2020-11-30
2021-01-15
Rockville, MD
2026-09-02
California
R&R
Hi there TehCrucian, Thank you for sharing your experience with the Wireless Charger Trio. The ability to charge three Galaxy devices simultaneously, coupled with the convenient overnight setup and streamlined charging surface, makes the Wireless Charger Trio a reliable addition to your routine. Your helpful placement tips demonstrate how a few simple adjustments can enhance the overall experience. We appreciate your commitment to powering your Galaxy collection with Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2021-12-14
2020-12-07
Samsung Cares
Hello Patryk, thank you for bringing this to our attention! We would definitely like to look into this further for you. Please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 ^Elizabeth
2023-08-26
New Jeresey
2021-08-11
Philadelphia
Samsung Cares
Hello thbvianyc, thank you for bringing this to our attention. I understand how frustrating this must be. Since you have attempted to troubleshoot the issue already, please contact us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 - Reference ticket number: 1143598793 ^Elizabeth
2026-03-29
AZ
R&R
Hello Leslye125, Thank you for sharing your experience. The convenience of charging multiple devices in one location is especially beneficial within the Galaxy ecosystem. Proper placement can significantly affect alignment, allowing for the flexible charging of your phone, watch, and earbuds in a streamlined setup. We appreciate your loyalty as a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2024-04-25
NJ
2022-06-18
Seattle, WA
2026-03-05
Lithia, Florida
R&R
Hi Solange Reese! We’re delighted to hear that you’re enjoying your Wireless Charger Trio. Its ability to save space while charging all your devices in one location is truly a game-changer. When traveling, minimizing items like chargers is essential. Thank you for sharing your enthusiasm; we’re thrilled to have you as part of the Samsung ecosystem. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2022-08-30
Social Commerce
Chris Hart, we appreciate you reaching out to us with your feedback regarding the Samsung Wireless Charger Trio. Here at Samsung we are always striving to innovate our product line and your feedback allows us to provide a better experience to our customer. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2023-06-01
2022-03-06
Durban South Africa
2021-01-16
2021-11-30
NYC
2025-05-25
Houston, TX
2021-12-24
2025-02-07
R&R
Hello marksic, Thank you for taking the time to provide your detailed feedback on the Wireless Charger Trio. We appreciate the effort you put into analyzing the product’s performance; your insights are valuable to us. Samsung is committed to delivering high-quality, innovative solutions, and we continually strive to refine and enhance our products. We hope you will continue to explore our range of offerings as we work to meet and exceed customer expectations. If you need further assistance, please reach out to our Samsung Support Team. Thank you for contacting us, and thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-12-27
Seattle
R&R
Hello Sgensmith, Thank you for sharing your experience with the Wireless Charger Trio. This device is designed to charge multiple Galaxy devices simultaneously, reducing cable clutter while keeping your essentials powered. For the best charging results with your phone, position it so the middle is on the charging pad. Slight overhang is okay, as it helps establish a strong connection. For your watch, if you're using the Galaxy Watch8, the updated design and sensors mean it’s best to use the included charger for optimal charging. Your feedback emphasizes the importance of proper placement and alignment during daily charging routines. We value your insights and thank you for your continued interest in Samsung products. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2021-02-02
Michigan
2022-12-16
Connecticut
Social Commerce
Steiny, we appreciate you taking time to provide your feedback to us regarding your Samsung Wireless Charger Trio. You do have a few options in terms of charging your Samsung Galaxy Watch5 Pro. You can remove part of the band so the device will lay flat. You can also try placing something on the device so it will lay against the charger. Please feel free to reach out to us with any further feedback or questions about your Samsung products. Thank you for being a Samsung customer. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2023-06-06
NJ
Social Commerce
Greetings Rob, Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Wireless Charger Trio. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. If you would like any further assistance, please feel free to contact Samsung Support when it is most convenient. Thank you for being a dedicated Samsung customer. - Debra smsng.us/Samsung-Support https://order-help.us.samsung.com/hc/en-us/articles/360057028614-What-is-Samsung-s-return-policy- smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
2021-08-17
Louisiana
Samsung Cares
Hello BarryH, thank you for taking time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Elizabeth
2022-03-30
Salt Lake City, UT
2021-07-10
Arlington Heights, IL
Samsung Cares
Hello machinaris, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
2021-03-13
SW US
2024-12-17
R&R
Hey There Shak, Thank you for sharing your experience with your Wireless Duo Charger. We understand how frustrating it can be when devices don’t perform as expected. If the charger lights are blinking yellow, it may indicate that the wall charger is not providing enough wattage. We recommend using an authorized Samsung charger that is at least 25W. If you believe you have had the device for less than a year, consider looking into warranty options. A link will be provided with additional information about warranty coverage. Samsung products are warranted against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Please feel free to reach out to us if you have any questions. One of our dedicated members of the Samsung Support Team would be happy to assist you in any way. You can reach out via phone or chat. Which ever works best for you. Thank you for being a loyal Samsung customer. Mobile Accessories - Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2021-02-22
2023-04-05
Social Commerce
Hello EMS_Mx, thank you for your feedback on your Samsung Wireless Charger Trio. Without knowing what watch series you are attempting to charge on this charger we can say that this device is only compatible with Galaxy Watch3 or newer models or Galaxy Watch Active or Galaxy Watch Active2. We have also included a link to the Samsung Support Team for further assistance in troubleshooting the charging speed you mentioned. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2022-08-07
Long Beach, CA
Social Commerce
Jason, thank you for taking the time to provide your feedback to us regarding your Samsung Wireless Charger Trio. We would recommend taking a look at the product manual, linked below, as well as reaching out to the Samsung Support team to assist in troubleshooting your device. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2022-02-04
Laguna Hills, CA
2022-10-27
Social Commerce
Eric10k93, thank you for your feedback on the Wireless Charger Trio. This charger was designed for the capabilities of Samsung's fast wireless charging, with that said, it is not to say that this charger won't work with any qi wireless capable device, you just may not see the full speeds that it can offer for Samsung Galaxy fast wireless charging capable devices. The thickness of your phone case if it is larger than 3mm thick can cause the charging to be slower. It may also depend on the charging cube you are using to plug in to the wall and the wattage that is being produced there. Please feel free to reach out to us with any further questions regarding your Samsung products. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2020-11-15
Bronx, NY
Samsung Cares
Hello I tried to love it, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
2021-02-02
2022-05-08
Maryland
2021-02-03
Yuma, AZ
2024-08-22
East Canton, OH
2021-02-20
Ga
2022-09-12
Social Commerce
Jill, thank you for your feedback regarding the Samsung Wireless Charger Trio. If you haven’t done so already we would recommend reaching out to the Samsung Support Team to assist you in your troubleshooting endeavors. Thank you for being a Samsung customer, and please feel free to reach out to us with any questions regarding your Samsung products. –Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2022-09-09
Social Commerce
Mama73, thank you for your feedback regarding the Samsung 15W Wireless Charger Duo. We appreciate you taking the time to ensure we can continue to innovate our product line and provide the best possible customer experience. We are happy to hear the charger works as intended. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2021-10-19
Carlsbad, CA
2020-12-22
2025-06-30
Huntsville AL
2026-03-27
Houston, Texas
2024-04-05
L.A.
2025-10-27
Sahuarita, AZ
2020-10-25
Chicago, Il
2021-01-29
New York, NY
2021-08-14
Samsung Cares
Hello Duy Le, thank you for bringing this to our attention. I understand how important this is. In order for us to look into the issue further, please contact us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 - Reference ticket number: 1143612624 ^Elizabeth
2025-03-20
R&R
Hey Anthony, Thank you for taking the time to share your experience with the Wireless Charger Trio. We understand the importance how important a seamless charging experience is and we appreciate your insight. The Wireless Charger Trio is designed to provide convenient multi device charging and its efficiency is optimized when devices are aligned correctly for the best charging performance. While certain cases may impact wireless charging, ensuring proper placement can help maximize the charging speed and reliability. We are always wanting to enhance our products and your feedback is valuable in shaping future innovations. We thank you for your review. Thank you for being a valued Samsung customer! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2026-08-10
everett wa
R&R
Greetings laurier, We understand your frustration about your Galaxy Watch not being compatible with your Wireless Charger Trio. Depending on your watch model, it may be best to use the charger puck that came with it. The Wireless Charger Trio offers convenient multi-device charging, a streamlined design, and wireless power for compatible Galaxy devices. We know it can be disappointing when a watch band interferes with charging or when the charging speed feels slower than expected. We also appreciate your feedback about your Galaxy S26 becoming warm while charging. We hope you can use it with your other mobile devices. Thank you for your review, and thank you for being a part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2021-02-01
Melbourne
2023-03-26
2025-05-30
East Fishkill, NY
R&R
Hey Mike, It's great to hear that you're enjoying your Wireless Charger Trio! It's an excellent way to charge multiple devices at once without the hassle of searching for charging cables and adapters. Regarding your complaint, please ensure that your device is compatible with wireless charging. Position the device in the center of the charging pad, ensuring there are no obstructions around it. Also, remove any cases, skins, or screen protectors, as they might interfere with the wireless signal. If you'd like to learn more about your wireless charger, please check out the article titled "Samsung Phone or Tablet Will Not Charge." Thank you for your feedback. We appreciate your trust in Samsung. Samsung phone or tablet will not charge https://www.samsung.com/us/support/troubleshoot/TSG10001462/#samsung-phone-does-not-charge-wirelessly -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2021-02-25
2026-01-16
Lawrenceville
R&R
Hello Kathleen, Thank you for sharing your experience with the Wireless Charger Trio. Designed for Galaxy users with multiple devices, this charger offers the convenience of charging phones, earbuds, rings, and watches all in one place. Your feedback on how it fits into your Galaxy ecosystem highlights the benefits of this all-in-one charging solution. We appreciate you being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2023-08-14
Lumberton, NJ
Social Commerce
Hi Ashley... We appreciate you taking the time to review the Samsung Wireless Charger Trio. We value your feedback as we continue to innovate and improve on the design and functionality of our products. There is a one-year warranty available on all Samsung devices. Please reach out to Samsung's warranty department for assistance. Thank you for being a valued customer. -Bethany smsng.us/Warranty-Info smsng.us/Samsung-Support
2024-02-10
Los Angeles, CA
Social Commerce
Hey Rob1745, thank you for your feedback on your Samsung Wireless Charger Trio. We are happy to hear you are overall pleased with being able to simultaneously charge your phone, watch, and earbuds. If you believe there might be an underlying factor causing your phone to sporadically slide off the charging space, we have provided a link to the Samsung Support Team below. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-06-24
R&R
Thank you for sharing your experience, Connor. The Wireless Charger Trio is expertly designed to enhance your charging routine by allowing you to power up to three compatible devices simultaneously, all while exuding sleek style and innovative functionality. We're pleased to learn that one charger is providing the fast and reliable performance it was built for. For optimal performance, consistency is essential. If you encounter any difficulties with your wireless charger, your phone is not connecting, and you notice a flashing light, there are several steps you can take to address the issue. Start by ensuring your phone is positioned correctly on the charger. If the light continues to blink after removing your devices from the charger, consult the "Phone is not charging with wireless charger" section for guidance. Next, disconnect and examine the charger and cables. Inspect for any signs of damage, such as bent connections or frayed wires, and replace any parts that exhibit wear. Reconnect the charger to a power source by plugging it into a functioning AC adapter. The light will flash briefly and then turn off once the charger is ready to use. If the light continues to blink even when no compatible device is being charged, please contact us for further assistance. This compact charging station remains a favorite for those aiming to streamline their setup with speed, style, and versatility. We appreciate your feedback as we continue our journey of innovation. Thank you for choosing Samsung. Issue with Samsung wireless charging poad or stand https://www.samsung.com/us/support/troubleshooting/TSG01001490/#wireless-charger-has-a-blinking-light — Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2020-12-27
2020-12-22
Denver, CO
2024-08-06
Social Commerce
Hey there PK X, we appreciate you taking time out of your day to share your experience with your Samsung Wireless Charger Trio with us. We understand how vital the charging of your devices is to you and wanting to be able to use one charger for multiple devices at a time. We have provided a link to the Samsung Support Team and warranty information that covers a one-year period of time. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info
2021-03-09
2024-05-13
Social Commerce
Hi JD2026, Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Wireless Charger Trio. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Six coils inside the Wireless Charger Trio makes it simple for you to put your device down and charge it up. No more messing with alignment — just set it on the pad to get a boost of power. Without having more information available regarding what you may be experiencing with your Wireless Charger Trio and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for being a cherished Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charger-pad-trio-black-ep-p6300tbegus/
2021-11-01
Chicago
2021-10-28
Midland tx
Samsung Cares
Hello pgs1, thank you for reaching out. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001490/#wireless-charger-has-a-blinking-light) to an article that will help you troubleshoot the blinking light. If you are still having issues, please contact us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 - Reference ticket number: 1143862716 ^Elizabeth
2025-06-01
bronx ny
R&R
Howdy Galvertson Almonte, Thank you for sharing your experience with the Wireless Charger Trio. Being able to charge three devices at once has been a game changer, especially when you're on the go. With Fast Wireless Charging, you can now do this even faster. If you notice that your phone is only charging to a certain percentage, please ensure that your wireless charger is receiving a proper charge using an authentic Samsung charging cable and adapter. Additionally, check that Battery Protection is turned off. To do this, make sure the switch next to "Protect battery" or "Battery protection" is turned off; the switch will appear gray when it is off. If this option is enabled, your device will not charge past 85%. Additionally, ensure that your watch battery is optimized to charge fully and that your device is compatible with wireless charging. Position the device in the center of the charging pad, ensuring there are no obstructions. For further assistance, please refer to the guide titled “Samsung phone or tablet will not charge.” We appreciate your feedback, and thank you for choosing Samsung! Samsung phone or tablet will not charge https://www.samsung.com/us/support/troubleshoot/TSG10001462/#samsung-phone-does-not-charge-wirelessly -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2020-12-19
2021-03-04
2026-03-24
Michigan
R&R
Hello MommaBear23, Thank you for sharing your experience with the Wireless Charger Trio. Many Galaxy users appreciate the convenience of charging multiple devices, such as their phone, Galaxy Buds, and Galaxy Watch, from a single charging station. Sometimes, making small adjustments to the devices' placement can help align them with the charging coils, allowing the charger to function as intended. The ability to keep several Galaxy essentials powered in one place is something numerous customers value in their daily setup. Thank you for being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2021-03-25
Waukegan, illinois
Samsung Cares
Hello Mari, thank you for bringing this to our attention. We apologize for any inconveniences this experience may have caused. We understand how this must feel. We would love the opportunity to look into this issue further for you. Please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 - Reference ticket number: 1143306429 ^Elizabeth
2021-09-10
Huntsville AL
2022-03-01
Henderson, NV
2022-02-25
2022-03-15
2021-07-28
Samsung Cares
Hello Joeyd4257, thank you for bringing this to our attention. I understand how disappointing this must be. In order for us to look into this issue further for you, please contact us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 - Reference ticket number: 1143556801 ^Elizabeth
2026-09-24
R&R
Hi there Gomeada, Thank you for sharing your experience! The Wireless Charger Trio offers convenient wireless charging, dedicated Galaxy Watch charging and the ability to power multiple compatible devices simultaneously. We understand your concern that only the watch charging section is functioning, particularly when you rely on it to charge your phones. Your feedback is important to us and helps identify areas where we can improve. Thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-08-13
R&R
Hello there, Thank you for sharing how it is going with your Wireless Charger Trio. If you have upgraded to the Galaxy Watch8, due to the sensors in the smartwatch, it's recommended to use the provided charger that came with the watch. If you have any questions or concerns, please reach out to our Samsung Support Team for further assistance. We are here to help, and thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2022-01-10
Orlando, Florida
2023-04-01
Social Commerce
Hi there, thank you for your feedback on your Samsung Wireless Charger Trio. We have provided link below to the Samsung Support Team. They are available at any time to help you troubleshoot your device. Thank you for being a Samsung customer, and we look forward to assisting you further. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2025-05-30
2026-01-12
Germantown, MD
R&R
Hello Dee Dee, Thank you for sharing your experience with the Wireless Charger Trio. Multi-device charging solutions aim to reduce cable clutter while supporting multiple Galaxy products at the same time. Feedback about placement guidance highlights how intuitive design improves everyday convenience, especially when charging phones, earbuds, and watches all in one spot. We appreciate your choice of Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2021-11-28
Anthem, AZ
2021-02-01
California
2023-05-14
Texas
2021-10-26
Northeast
2021-02-10
mn
2021-11-30
anthem, az
2022-07-06
Napa, CA
2026-01-27
R&R
Hey BossladyQV, Thank you for sharing your experience with the Wireless Charger Trio. This charger supports multiple Samsung devices simultaneously, providing a sleek, convenient charging solution for compatible phones, watches, and earbuds. If you encounter different error codes when charging, please verify that you're using a genuine Samsung charger. Also, remove any cases, skins, or protectors from your phone, as they may block the wireless signal. We offer an online resource explaining how your wireless charger works. We recommend reviewing it for additional troubleshooting tips that may apply to your situation. Our team of experts is available to help. Feel free to contact us for additional support. Your feedback emphasizes the importance of proper device alignment and compatibility for the best experience. Samsung strives to create connected experiences that integrate seamlessly into daily life. Thank you for choosing Samsung as your preferred brand. Issues with Samsung wireless charging pad or stand https://www.samsung.com/us/support/troubleshooting/TSG01001490/#phone-is-not-charging-with-wireless-charger -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2021-02-19
2020-11-11
Wisconsin
2025-12-29
R&R
Hello JonR, Thank you for sharing your experience with the Wireless Charger Trio. This device is designed to consolidate multiple Galaxy gadgets into a single, organized charging station, allowing you to charge a phone and watch simultaneously. Understanding how various devices interact with shared charging surfaces can shape our future charging habits. We truly value your feedback. Thank you for being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-11-28
R&R
Hi Trini, We appreciate your feedback on pad alignment with your Wireless Charger Trio. The Trio uses dedicated coils for phone, watch, and buds, and precise placement helps power flow efficiently. For the best charging experience, please ensure that if you have a case on your device, it is compatible with wireless charging options. Your feedback helps us improve so that multi-device charging feels simple every time you set your Galaxy down. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-12-19
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Solutions & Tips
* Key feature may be different from Key Spec.
* Images are for illustration purposes only and the accessories are sold separately.
* Features and specifications are subject to change without prior notification and may vary per country, please check in store for more details.
* Dimension: Size and weight may vary by the device's configuration and manufacturing process.
* Network band: The bandwidths supported by the device may vary depending on the region or service provider.
* External Memory may be used to store media (photos, video, and music files) but application storage on external device may be limited or unavailable on certain handset models.
* Features - Some Samsung Health/Fitness applications and related software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease.
* Data - Internet connection required. Data and subscription charges may apply. Content subject to availability in country.
* SmartTags have a Bluetooth range of 120m. Actual performance may vary depending on the environment where they are used.
* Image of Wireless Charger in White and Wireless Charger Duo in Black simulated for illustration purposes.