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Check the following to make sure your dishwasher is appropriate for your home setup:

• • Product size and installation type
• • Installation space available
• • Water supply and drainage connections
• • Power source location
• • Cabinet size and cover plinth height
• • Exact dimensions (for built-in models)

Note: Please note that a professional installer may refuse to install the product if the home setup does not meet the product's requirements.

Keeping your dishwasher clean helps it run better and last longer:

• • Machine Care: Cleans dirt and odor-causing bacteria without harsh detergents and reminds you to run a cycle every 20–22 uses. (Available on select models)
• • SmartThings Home Care: Tracks usage, sends maintenance alerts, and helps troubleshoot issues. (Requires Wi-Fi, a Samsung account, and the SmartThings app available on Android and iOS devices; available on select models)

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Yes. Dishwasher detergent is designed to work safely and clean effectively. Using regular dish soap can create too many bubbles, make a mess, and stop the dishwasher from working properly.

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To keep your dishwasher safe and your items protected, follow these guidelines:

• • Safe to load: Dishwasher-safe glass, porcelain, cutlery, plastics (if labeled), and baby bottles (if labeled).
• • Avoid: Aluminum, Non-heat resistant plastics, copper, brass, tin, ivory, antiques, decorative glass, glazed ceramics, wood, silverware, and lead crystal.

Note: Delicate glass may become cloudy over time.

No, you don’t need to rinse dishes before loading. Samsung dishwashers clean effectively from all angles, especially models with a rotating dual wash arm.

Note: As an exception, for large or hardened food residues, a quick pre-rinse can help ensure a more thorough clean.

No. Using the Hygiene Care or Sanitise option extends the final rinse and heats the water to 70˚C, which provides a deep clean. This helps to ensure your dishes, cutlery, and utensils are clean and hygienic.

If your dishes aren’t drying properly, make sure the dishwasher isn’t overloaded, as this can block airflow. For better results, use a rinse aid and check your user manual for the right setting. If a low rinse aid message appears, refill the reservoir.

For more details, visit Samsung Support.

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