Galaxy Z
Fold6 | Flip6
Galaxy AI is here
Participating Retailers
Samsung Online Store
Samsung Retail Stores
Amazon
Bing Lee
Costco
Domayne
Flybuys Australia
Harvey Norman
JB Hi-Fi
Joyce Mayne
Mobile Citi
Officeworks
Retravision
Qantas Q Store
The Good Guys
Vodafone & Partners
Frequently Asked Questions
More questions? Check out the FAQs below.
-
What is the Bonus Gift for Galaxy Tab S10+ and S10 Ultra?Purchase a participating Galaxy Tab S10+ and S10 Ultra (Participating Product) from the Samsung Online Store or a Participating Retail Store and you will be entitled to receive a Book Cover Keyboard Slim, Black (the Bonus Gift) with strict adherence to the claim process. For Samsung Online Purchases - if the purchase was made on the Samsung Online Store (https://shop.samsung.com/au/), the Gift will automatically be applied to your selected Participating Product, and displayed in the cart when you checkout. Please visit www.samsung.com/au/offer/galaxy-tab-s10/terms/ for full terms and conditions.
-
What is the Bonus Gift?Galaxy Tab S10+ Book Cover Keyboard Slim (Black) valued at $299.00. Galaxy Tab S10 Ultra Book Cover Keyboard Slim (Black) valued at $349.00.
-
What are the Participating Products?Galaxy Tab S10 Series:
Galaxy Tab S10+
SM-X820NZAAXSA 12GB/ 256GB Moonstone Grey
SM-X820NZAEXSA 12GB/ 512GB Moonstone Grey
SM-X826BZAAATS 12GB/ 256GB Moonstone Grey
SM-X826BZAEATS 12GB/ 512GB Moonstone Grey
Galaxy Tab S10 Ultra
SM-X920NZAAXSA 12GB/ 256GB Moonstone Grey
SM-X920NZAEXSA 12GB/ 256GB Moonstone Grey
SM-X920NZAIXSA 12GB/ 256GB Moonstone Grey
SM-X926BZAAATS 12GB/ 256GB Moonstone Grey
SM-X926BZAEATS 12GB/ 256GB Moonstone Grey
SM-X926BZAIATS 12GB/ 256GB Moonstone Grey -
WHAT IS THE GIFT?Gift Description:
1 x Samsung Care+ subscription for GalaxyZ Flip6 (1 year subscription), valued at $149.00.
or
1 x Samsung Care+ subscription for GalaxyZ Fold6 (1 year subscription), valued at $229.00.
Samsung Care+ subscription includes 1 Swaps* or 1 Mobile Refreshes** over 12 months.
*Swap Fee for all eligible devices is from $229 to $299.
**A Refresh Fee of $99 is payable for all eligible devices. Please refer to the Samsung Care+ T&Cs for further information here: Samsung Care+ TCs -
WHEN DOES THE PROMOTION START?12:01am AEST 11TH July 2024
-
WHEN DOES THE PROMOTION END?11:59pm AEST 30TH July 2024
-
I PURCHASED MY PARTICIPATING PRODUCT THROUGH THE SAMSUNG ONLINE STORE. DO I NEED TO SUBMIT A CLAIM FOR MY GIFT?No. If you are purchasing your Participating Product from the Samsung Online store (https://shop.samsung.com/au/), the Gift must be manually added to the cart at checkout when purchasing your selected Participating Product.
For Samsung Enhanced Partnership Portals Purchases - The following list of Samsung Enhanced Partnership Portals are included in this promotion:
o Samsung’s Government Store (https://shop.samsung.com/au/multistore/auepp/government_au/login/multistore)
o Samsung Business Store https://shop.samsung.com/au/business/login/business
o Samsung Education Store (https://shop.samsung.com/au/multistore/auepp/samsung_education_au/login/multistore)
o Samsung Staff Sales Portal (https://shop.samsung.com/au/multistore/auepp/samsung_au/) -
I PURCHASED MY PARTICIPATING PRODUCT AT A SAMSUNG RETAIL STORE. HOW DO I REDEEM MY GIFT?When you collect the Participating Product from the Samsung Retail Store within fourteen (14) days of being notified that it is ready for pickup, you can enrol the phone into the Samsung Care+ program in-store.
-
I PURCHASED MY PARTICIPATING PRODUCT AT A SAMSUNG RETAIL STORE BUT WAS UNABLE TO MAKE IT INTO THE SAMSUNG RETAIL STORE TO ENROL INTO THE SAMSUNG CARE+ PROGRAM IN-STORE. HOW DO I REDEEM MY GIFT?You will still be eligible to redeem the Gift with strict adherence to the below steps.
If the purchase was made at a Participating Retail Store, you will be eligible to receive the Gift with strict adherence to the claim process outlined below:
1. Purchase a participating product from a Participating Retailer (excluding the Samsung Online store).
2. Keep your valid proof of purchase (as outlined below) and IMEI/Serial number for all participating products.
3. Provide a copy of your proof of purchase and IMEI via the URL https://www.samsung.com/au/offer/galaxy-offers/
4. Once you have submitted the requested contact information correctly, you will receive a Samsung Care+ Welcome email (to your registered nominated email address) with your Samsung Care+ subscription number.
5. You must do this by no later than 11:59pm AEST 31st August 2024
6. If your claim for the Gift has been submitted incorrectly, Samsung will endeavour to contact you through your nominated email address within fourteen (14) days. If the requested information is not provided by you within fourteen (14) days, the claim for the Gift will become invalid.
Please visit www.samsung.com/au/offer/galaxy-z-flip6-z-fold6/terms for full terms and conditions. -
HOW DO I REDEEM MY GIFT WHEN PURCHASING A PARTICIPATING PRODUCT FROM A PARTICIPATING RETAILER (OTHER THAN THE SAMSUNG RETAIL STORE AND SAMSUNG ONLINE STORE)?If the purchase was made at a Participating Retail Store, you will be eligible to receive the Gift with strict adherence to the claim process outlined below:
1. Purchase a participating product from a Participating Retailer (excluding the Samsung Online store).
2. Keep your valid proof of purchase (as outlined below) and IMEI/Serial number for all participating products.
3. Provide a copy of your proof of purchase and IMEI via the URL https://www.samsung.com/au/offer/galaxy-offers/
4. Once you have submitted the requested contact information correctly, you will receive a Samsung Care+ Welcome email (to your registered nominated email address) with your Samsung Care+ subscription number.
5. You must do this by no later than 11:59pm AEST 31st August 2024
6. If your claim for the Gift has been submitted incorrectly, Samsung will endeavour to contact you through your nominated email address within fourteen (14) days. If the requested information is not provided by you within fourteen (14) days, the claim for the Gift will become invalid.
Please visit www.samsung.com/au/offer/galaxy-z-flip6-z-fold6/terms/ for full terms and conditions. -
WHEN DO I NEED TO REDEEM THE GIFT?You can redeem the Gift from 9:00am AEST 22nd July 2024.
You must redeem the Gift by no later than 11:59pm AEST 31st August 2024. -
IS THERE A LIMIT FOR THE PROMOTION?There is a limit of one claim for the Gift per participating product purchased.
-
CAN I TRANSFER OR REDEEM THIS GIFT FOR CASH?The Gift is not transferable and cannot be redeemed for cash.
-
FOR ISSUES RELATING TO YOUR GIFT, CONTACT:For purchases made on the Samsung Online Store, email: onlinesupport@samsung.com or phone: 1300 362 603
For queries relating to claim submission, claim status and assistance, email Telco-promos@samsung.com or phone: 1300 362 603 option 1, then 4
For all other issues relating to Samsung Care+ go to http://www.samsung.com/au/support/ for support or phone: 1300 362 603
Please visit https//www.samsung.com/au/offer/galaxy-z-flip6-z-fold6/terms/ for full terms and conditions.
+ Samsung Finance by Glow: $250 minimum spend applies. Minimum 10% upfront payment amount of the total cart value and monthly payments required. Late payment fees apply. Only available for purchase of selected items from the Samsung Online Store by Australian residents who meet eligibility criteria, consent to an income level assessment and credit check with a Credit Reporting Bureau. Samsung Finance by Glow is provided by Glow Financial Services (Australia) Pty Ltd (ACN 668 894 504), ("Glow") a company registered in Australia with registered office at c/o KReston Stanley Williamson, Level 1, 34 Burton Street, Kirribilli NSW 2061. Learn more
‡ Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Learn more
*** Free delivery: Free delivery is available in selected areas within Australia. Find areas here.
Product Registration
Quick and easy product registration..
Receive up-to-date personalized services and tips.
Enter your Serial Number/IMEI
Scan the QR code on your products for easy registration.
* This feature is only supported on Samsung Home Appliances and non-Smart Monitors
Enter your Serial Number/IMEI
Quick and easy product registration.
Product registration is almost complete!!
Now, select the model of your product.
Suggested Searches
Galaxy Book3 Ultra
SM-G996BZKGEUA
Serial Number: R3CR508WNAH
Cannot access the camera
Try enabling the camera, or using a different device.