How do I Book an Appointment at a Samsung Store?
Learn how to book an appointment at a Samsung Store for help with your Galaxy device. Whether you need your device repaired, diagnosed or require technical support, follow the steps below to find your nearest Samsung Store and book a convenient appointment.
2
Hover over Support and select Book a Repair
![Select Book a Repair]()
Alternatively, you can search https://www.samsung.com/au/support/repair/ in your search bar.
3
Log into your Samsung Account
![Log into Samsung Account]()
4
Locate the device you'd like to book a repair for then click Get Support
![Select Get Support]()
If you haven't registered your Galaxy device to your Samsung Account check out How to register your Samsung Product.
5
Select Get Started
![Select Get Started]()
6
Select Physical Damage
![Select Physical damage]()
7
Click on Walk-in
![Click Walk in]()
8
Type in your Address or Postcode then select your closest Samsung Store
![Select Samsung Store]()
9
Choose your preferred Date & Time, then fill in your Contact details
![Select date and time]()
10
Once booked you will be able to see your appointment confirmation
![Viewing confirmation]()
Contact Info
Contact us
For support buying a product, help with an order or technical product support
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It's now even easier to get in contact with Samsung Customer Care, now on WhatsApp.
Troubleshoot and book a repair
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