How to find the Serial Number in my TV menu

Last modified : Sep 27. 2018

If your TV is wall mounted it can be tricky to access the sticker on the back that has the Model Number and Serial Number on it. If your TV powers on and you can access the Settings Menu - see the steps below on how to find the Serial Number inside the Settings Menu on your TV.

Please Note: If your TV has been serviced, particularly if it has had the Main board replaced, the Serial Number information may be missing in the Settings Menu - you'll need to find the sticker on the back of the TV to find the Serial Number information.

1 Select the Home button on your remote to access the main Settings
2 Scroll to the Support option
Support Menu
3 Select About this TV
About this TV
4 The information will be displayed on the TV

Thank you for your feedback!

Did not find what you're looking for? We're here to help.

Online

Chat with us

Live Chat Support with a Samsung product expert.

Mobile Support Self Service Booking

Book a Mobile Product Service Request via Australia Post

We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.

Call

1300 425 299

1300 GALAXY
For all Mobile device enquiries
24 hours / 7 days a week

1300 362 603

For all other product enquiries
24 hours / 7 days a week

+612 8293 5712

From overseas
24 hours / 7 days a week

For all Printer related inquiries,
please click here
or visit https://www.hp.com/support/samsung

Please click here
to view the latest news regarding the Samsung sale of Printer business to HP.

Face-to-Face Support

Find a Service Centre

Search for the nearest Samsung Service Centre's in your area.

In-Store Support

Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores.

Contact Us