How to Find the Serial Number and Model Number of your Samsung TV

Last Update date : Dec 09. 2022

On the back of your Samsung television you can find a silver sticker. On that sticker is all the information about your TV when it comes to Serial Number, Model Number etc. However, if your TV is wall mounted it can be tricky to access the sticker on the back that has the Model Number and Serial Number on it. If your TV powers on and you can access the Settings Menu - see the steps below on how to find the Serial Number inside the Settings Menu on your TV.

Please Note: If your TV has been serviced, particularly if it has had the Main board replaced, the Serial Number information may be missing in the Settings Menu - you'll need to find the sticker on the back of the TV to find the Serial Number information.

TV details at back of TV

TV serial and model number location

TV Details through Menu

Watch the video or follow the steps below it to learn how to access your TV details.

By model year:

  • 2022 TV models: Menu > Settings > All Settings > Support > About this TV
  • 2017 - 2021 TV models: Settings > Support > About this TV
  • 2016 TV models: Settings > Support > Contact Samsung
  • 2013 - 2015 TV models: Menu > Support > Contact Samsung

For a step-by-step guide, follow the instructions below to access your 2022 TV details.

1 Press the Home button on your remote control and then select Menu
Select Menu
2 Navigate to Settings then All Settings
Choose Settings then All Settings
3 Scroll down to Support Support and then select About This TV from the menu list in the centre.
Support Menu
3 On the About This TV page, you will have all of the TV information on display including the TV serial number, model number and software version
About this TV
4 You can also select the QR Code button and scan the QR image with your phone. By scanning the QR code, you will have all of the TV information on your phone where you will be able to save it.
QR Code
QR Code

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community

    This product should be mounted to a wall or other suitable surface to avoid serious injury. Find out more here.

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