Samsung TV Changes Settings Automatically
There is a viewing mode on your Samsung TV called Retail Mode. When this mode is selected, any changes to the picture and sound will revert back to its original factory settings after 30 minutes. For your TV to function normally, you will need to change to Home Mode. Any changes made to your TV while in this mode will remain.
If you find that your TV is in Retail Mode, follow the instructions below to change to Home Mode.
Home
button on your Samsung
remote control and select 
Settings
.
General
tab on the left hand side and then select System Manager
from the middle menu.
Please note: Depending on the model of your television the above image may vary, however, the steps to change to Use Mode is still the same.
Other troubleshooting tips you may want to try is turning off Intelligent Mode if you have it turned on. Having Intelligent Mode activated will reset any changes you have manually made to the picture and sound.
The other option is to reset your TV. Click on the link for instructions on resetting your Samsung TV.
If you require more information, please consult the user manual from our Manuals & Downloads page. Otherwise, please get in touch with our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia) or contact our Live Chat Australia team.
This product should be mounted to a wall or other suitable surface to avoid serious injury. Find out more here.
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