55" QLED Q7F 4K Samsung Vision AI Smart TV
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Highlights
Q4 AI Processor
Experience the intelligence of AI on QLED
100% Colour Volume with Quantum Dot
Unleash cinematic colour
Endless Free Content
Access 300+ free channels including Samsung TV Plus channels
Samsung Knox Security
Your privacy. Secured. On Samsung TVs.
19 Years Global No. 1 TV Brand*
* Source – Omdia, Feb 2025. Based on overall TV market share by manufacturer on an annual unit & revenue basis.
2019-2025 Roy Morgan Most Trusted Brand
“Samsung has top-tier products across many categories and are always striving for excellence.”
2025 Finder Award
Highly commended in the Recommended Brand, Love Brand & Trust Brand categories
Features
Enjoy your endless entertainment
with Samsung Vision AI
Key features at a glance
Ask your TV anything. Smarter Bixby answers.
Bixby
Just say what’s on your mind. Whether you're curious about an actor, need a new show to watch, or want to dim the lights, your Samsung AI TV understands and responds naturally. Thanks to real-time contextual understanding, your TV responds with relevant, intelligent answers on the big screen—no typing, no menus, just natural conversations.*
Effortless intelligence begins with a chat
Bixby
Just say what’s on your mind. Whether you're curious about an actor, need a new show to watch, or want to dim the lights, your Samsung AI TV understands and responds naturally. Thanks to real-time contextual understanding, your TV responds with relevant, intelligent answers on the big screen—no typing, no menus, just natural conversations.*
* Screen images are simulated for illustrative purposes. The images were generated with the assistance of AI tools.
* Not all accents, dialects and expressions recognised.
Companion that enriches your life
A smart voice assistant
Bixby
With updated intelligence, Bixby in your Samsung AI TV is the center of your AI home. It can process multiple commands at once, and it's better at grasping the wider context. Enjoy smoother conversations, easier searches, more intuitive reactions and seamless device control.*
*Compared to 2024 Bixby feature. Multi turn is supported for 10 languages: US/UK/IN(en)/DE/FR/IT/ES/BR/MX/KR* Not all accents, dialects and expressions recognised.
Sound that adjusts to your surroundings & content
Adaptive Sound
Adaptive Sound ensures you rarely miss a word by adjusting the volume of dialogue based on real time scene analysis by content type.*
* Performance may vary depending on installation environment and surroundings.
Make your own AI generated on screen images to match the mood for your day
Generative Wallpaper
Simply choose the keywords that capture the ambiance you want to get, and let the Generative Wallpaper work its magic. The AI will provide stunning images that beautifully fits your selection. Share the joy of making your own visual experience with your loved ones and effortlessly change your home's atmosphere, no matter the occasion.*
*Requires internet connection and Samsung Account. Number of daily attempts may be limited.Experience the intelligence of AI on QLED
Q4 AI Processor
This processor helps optimise your viewing and sound experience. Powerful 4K upscaling ensures you get up to 4K resolution for the content you love.*
Picture Quality
Unleash cinematic colour
100% Colour Volume with Quantum Dot**
Samsung's Quantum Dot technology delivers our finest picture*. With 100% colour volume, Quantum Dot takes light and turns it into breathtaking colours that stay true at almost any level of brightness.
** Available on HDR content only. Colour volume testing is capable of producing results greater than 100%. Q-series models produce more than 100% colour volume when tested using the IDMS 1.03b standard and DCI-P3 colour space. Brightness tested at maximum luminance with 10% White Window in HDR. Testing verified by an independent third party.
More about
Picture Quality
Intelligently enhanced colour expression
Colour Booster Pro
Colour Booster Pro transforms the way you experience TV by leveraging AI to intelligently enhance colour expression, making each scene more vivid and dynamic.*
*Compared to 2024 Samsung Smart TV.
See the content you love in a new light
Quantum HDR
Experience the full power in every image. The dynamic tone mapping of HDR10+ creates deeper blacks, more vibrant imagery, and details that always shine through.*
* Compared to SDR content on previous Samsung TV models. TThe range of Quantum HDR luminance is based on internal testing standards and subject to change according to viewing conditions or specifications.
Enjoy a full range of authentic colours
PANTONE Validated
As a trusted symbol of colour fidelity by industry experts, ‘PANTONE Validated' certifies the accurate expression of 2,140 PANTONE colours and 110 newly-added skin tone shades. So you can be sure that you're getting a rich, true-to-life viewing experience.
* Picture quality may vary depending on quality and resolution of source content and viewing conditions. Screen image simulated for illustrative purposes.
The intelligence behind the brilliance
4K AI Upscaling
Powerful 4K upscaling ensures you get up to 4K resolution to help it look its best.*
* Picture quality of upscaled content will vary depending on the quality and resolution of source content and may not apply to PC connection and Game Mode.Gaming Experience
Easily discover and access your games from one screen
Gaming Hub
Save time and speed up the game selection process.* Stream over 100 blockbuster games with Xbox Game Pass or access other cloud gaming services – no downloads and console required.** Plus, find your console gaming and standalone apps like YouTube, Spotify, Twitch & Discord all in one place.*
* A controller may be required depending on the specific game being played on the Gaming Hub.Internet connection, additional gaming service subscriptions and third party apps (depending on game or service) may be required. Content services are subject to change without notice. Requires Samsung Account.
** Xbox Game Pass Ultimate subscription and compatible controller required. Fees apply.
Experience picture clarity with smooth motions
Motion Xcelerator
Experience clear picture as Motion Xcelerator automatically estimates the motion information between frames and then uses it to predict the subsequent frames in a manner that improves the smoothness of motion.*
* Requires compatible gaming PC supporting 4K resolution, 50Hz motion rate and Variable Refresh Rate. Picture quality will vary depending on quality and resolution of source content.
Seamless game setting optimisation
AI Auto Game Mode
Let your TV automatically detect your game type and select the optimal settings, for a hassle-free gaming experience.*
*AI Auto Game Mode works for console games only.
Optimise your gaming experience
Game Bar
Easily take control and quickly access and navigate settings that can take your game to the next level from the Game Bar.*
* Super Ultrawide GameView (21:9, 32:9) is available for certain PC and console games supporting ultrawide screens. Screen resolution change from external device may be required. Some game titles may not support this feature. Game Bar's Zoom-in mode is not supported in some refresh rates. Game Bar UI is subject to change without prior notice.
Immersive lighting that syncs with your game
Hue Sync
Create a dynamic atmosphere with smart lights that sync to your content. Samsung TVs can analyse the colours and movements on screen, then signal to Hue lights for matching effect, resulting in an incredibly immersive viewing experience.
* Philips Hue smart light sold separately.* Samsung account required. Additional installation of the Philips Hue Sync app and paid subscription are required.
Sound
Synchronised sound from your TV and Soundbar*
Q-Symphony
Immerse yourself in sound from both your Samsung TV and Soundbar* orchestrated in harmony. Q-Symphony allows the speakers in your TV and compatible Samsung Soundbar to work simultaneously for a true surround sound effect without muting the TV speakers.
* Q-Symphony is available only with compatible 2022 Q-Series and S-Series Soundbars and onwards. Soundbar sold separately. Audio effects may vary based on source content, installation and environmental characteristics.
Virtual sound that tracks the action
Object Tracking Sound Lite
Create a surround sound experience with virtual top-channel audio that follows the action so that you can be immersed in the audio.*
* The quality of sound effects may vary depending on the source content, installation and environmental characteristics.One UI Tizen
Personalise your screen experience
One UI Tizen
Explore endless entertainment with your favourite apps in one place. With automated content curation you can spend less time searching and more time streaming the movies, games and shows you love.* Your experience is also secured by Samsung Knox across SmartThings devices. Plus, One UI Tizen will support Tizen OS upgrades for the next 7 years.*
* Internet connection and Samsung Account required. Data and subscription charges may apply. Apps and UI may be subject to change without notice. Agreement of the Smart Hub Terms and Conditions and Privacy Policy is required before use. Kayo & BINGE not available for use in Very Remote regions of Australia.
*Tizen OS upgrades will be provided for 7 years, starting from release year 2025.
Enjoy 7 years of
new TV experiences
for free
* Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use.
* Some content and services require registration and subscription.
* Requires Samsung account.
* Tizen OS upgrades will be supported for 7 years starting from 2025, for products released in the year 2025.
* Please note that the upgrade does not cover hardware-related performance, features or durability.
Access 300+ free channels* including Samsung TV Plus^ channels
Endless Free Content
Enjoy news, sports, movies, entertainment, music, kids’ shows and more. With new content continuously added, there’s always more to explore!
* Channel number including channels provided by Samsung TV Plus and third-party apps counts are current as of May, 2024 for each country. Channels vary by country and are subject to change without notifications.^Samsung TV Plus is a free-ad supported Smart TV video service. Internet connection required and data usage fees may apply. Requires Samsung account. Downloading apps, signing up, and logging in may be required to access channels provided by third-parties.
Your privacy. Secured. On Samsung TVs.
Samsung Knox Security
Feel at ease with a multi-layered security solution which helps to shield your data. Even compatible Home IoT devices connected to your Samsung TV are secured. Regular updates further fortify your TV, helping to protect it from future threats .*
* Samsung Knox applies to Samsung TVs powered by Tizen, launched since 2015. Security software update is guaranteed for at least three years from TV product launch. Latest TV software update is required. Evaluated by IT Security and Certification Center, Republic of Korea (Feb 2023, 2024) using the Common Methodology for IT Security Evaluation, Version 3.1 R5 for conformance to the common criteria. Certification No: KECS-CISS-1291-2024.
More about
One UI Tizen
Find world famous galleries in your TV
Art Store
Now expand your art gallery to QLED. Find your favourite piece of artwork from the world’s leading museums and artists. Discover new artwork with relevant and timely art selections chosen by Samsung’s art experts to discover art pieces that complement each season, holiday and mood.*
* Stream complimentary curated art or additional artworks available via subscription. Internet connection required. Offering 30 refreshed artworks monthly through Art Store Streams and over 70 ambient content supported complimentary throughout the year.
Free TV channels, with 100+ additional channels
Samsung TV Plus
No need to pay for another subscription, enjoy free live streaming TV with Samsung TV Plus.* Choose from a variety of channels offering news, sports, entertainment and more. All you need is an Internet connection.
* Ad-supported streaming service with content subject to change without notice.
Daily management for your favourite activities
Samsung Daily+
Easily manage your daily activities from your TV. Access apps and services such as Workspace where you can work from the big screen by connecting your compatible PC, mobile or laptop and the Workout Tracker where you can get fit with your real-time exercise data on screen during your home workout.*
* Content, services and app availability may vary by region and are subject to change without notice.* Workspace HQ is compatible with certain PC and mobile devices. Easy Connection app requires Windows 10 OS. Samsung DeX is supported on selected Galaxy, Note, and Tab devices running Android 6.0 ↑. Requires a compatible keyboard, mouse and Samsung account. Workout Tracker available from March 2024 on Galaxy Watch 4 ↑ Requires Samsung account.
SmartThings
Connect and manage your smart home devices,
all from your TV
SmartThings
Control your compatible Samsung and third-party devices through your Samsung smart TV. Monitor your electricity usage, control your lighting, be notified when your washing is finished, or view your home cameras from your couch. Designed to make your life easier, more secure, and more connected.*
More about
SmartThings
Gesture to control with your watch
Universal Gesture
Easily control your TV with your smartwatch. Just wear your Galaxy Watch* and use hand gestures, like pinching to select an option, or moving your wrist back and forth for pause and play.
* Universal Gesture supports Galaxy Watch 4 and higher / Wear OS 5 and higher.
Monitor energy consumption
AI Energy Mode
Easily monitor your power consumption by activating AI Energy Mode. This feature automatically detects and analyses surrounding light levels and usage behaviours to adjust the brightness if required.
* The SmartThings app is required to utilise AI Energy Mode. Energy consumption rate may vary according to regions, models, sizes, viewing conditions or types of content. Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy consumption level by turning on AI Energy Mode may appear lower than actual. AI Energy Mode does not support Game Mode, Intelligent Mode, Art Mode, Screen Mirroring, Ambient Mode or Retail Mode. Energy consumption may vary depending on content being displayed and surrounding brightness levels.
Control your TV from your mobile phone
Quick Remote
Through your SmartThings mobile app you can access key Samsung Tizen TV features such as media, features, ambient mode and menu. Quick Remote can also act as your TV remote allowing you to change channels, adjust the volume, and much more right from your phone.*
* Push notifications for mobile remotes for TVs are available on (Mobile) Android OS 10.0 and higher versions with (TV) 2020 Samsung TVs and later models, and operates when the mobile device is near the TV.* Samsung Smart TV feature access is available on (TV) 2024 Samsung TVs and later models with (Mobile) Android OS 10.0 and higher versions or iOS 15.0 and higher versions.
Transform your TV into a karaoke stage
Karaoke
Have fun with friends and family with the karaoke feature in Samsung Daily+. You can even connect your phone to use as a mic. No need for any separate equipment — your singing setup is already here.*
*Requires SmartThings app to be installed on mobile, connected via the same Wi Fi network as the TV set. Mobile mic is optimised only for Galaxy S23 or later models and iPhone 15 & above. You must download the Karaoke app from Tizen to use the Karaoke function.* An additional paid subscription is required for this service after 6 months of free use. (Users can access 5 songs per day for free without a subscription.)
Design
Stylish slim design for your space
Slim Look
Slim Look Design blends seamlessly into your existing home and upgrades your space.
Stylish slim design for your space
Adjustable Stand
Get an optimal viewing experience by easily adjusting the position of the TV as desired using the Adjustable Stand.
Sustainability
Control multiple devices with a remote charged by sunlight and indoor lighting
SolarCell Remote
Keep your coffee table clutter-free with Samsung’s SolarCell One Remote for easy control of your compatible devices.* Partly made with recycled plastics** and powered by sunlight and indoor lighting, you'll never need disposable batteries again.***
* Compatible only with selected devices. Please see www.samsung.com/au/oneremote.** The plastic part of our one Remote Control contains at least 24% post-consumer recyled plastic materials.
*** To charge the remote using solar energy, place the TV remote down with the solar panel facing up. It can be positioned in your living room while the lights are turned on, or near a window to absorb natural sunlight. Alternatively, you can charge it using a USB-C cable. To check the remaining the battery level of the remote control, refer to the settings on your TV Menu.
Live & On Demand TV for free
Freeview
Watch, Search & Discover 30+ Channels of Live & On Demand TV. All in the one place. All for FREE! No charges, fees or contracts. Access free Movies, Drama, Sport, Family entertainment & more from Australian free-to-air channels ABC, SBS, 7, 9 & 10 using your Samsung TV remote.* Freeview.com.au↗
* Freeview uses HbbTV technology which combines broadcast and broadband. Internet connection is required. Data usage charges and conditions apply. Available programs are subject to change without notice.
Specifications
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Product Category
QLED
-
Display
55"
-
Native Refresh Rate
50Hz
-
Resolution
4K (3,840 x 2,160)
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QLED
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Screen Size
55"
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Native Refresh Rate
50Hz
-
Resolution
4K (3,840 x 2,160)
-
Picture Engine
Q4 AI Processor
-
HDR (High Dynamic Range)
Quantum HDR
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HDR 10+
Support
-
Picture Upscale
4K Upscaling
-
Contrast
Mega Contrast
-
Micro Dimming
Supreme UHD Dimming
-
Contrast Enhancer
Yes
-
Smart Calibration
Basic
-
Filmmaker Mode
Yes
-
HDR Brightness Optimiser
Yes
-
Colour Booster
Colour Booster Pro
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
20W
-
Speaker Type
2CH
-
Adaptive Sound
Yes
-
Operating System
Tizen™ Smart TV
-
Bixby
Yes
-
Built-in Voice Assistant
Alexa
-
Samsung TV Plus
Yes
-
Web Browser
Yes
-
Works with AI Speaker
Alexa, Google Assistant
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
Multi Device Experience
Mobile to TV, TV initiate mirroring, Sound Mirroring, Wireless TV On (requires Android 6.0↑ with Screen Cast capabilities or iPhone iOS 11.4↑ with AirPlay 2 support)
-
Multi-View
Up to 2 videos
-
Apple AirPlay 2
Yes
-
Storage Share
Yes
-
Generative Wallpaper
Yes
-
Karaoke Mic
Yes
-
Auto Game Mode (ALLM)
Yes
-
Game Motion Plus
Yes
-
Ultra Wide Game View
Yes
-
MiniMap Zoom
Yes
-
Hue Sync
Yes
-
HGiG
Yes
-
Gaming Hub
Yes (KR, US, CA, BR, GB, FR, DE, IT, ES, MX, AU)
-
AI Auto Game Mode
Yes
-
Digital Broadcasting
DVB-T(T2 Ready)
-
Analog Tuner
Yes
-
HDMI
3
-
USB
1 x USB-A
-
HDMI Maximum Input Rate
4K 60Hz (for HDMI 1/2/3)
-
Ethernet (LAN)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1/1(Common Use for Terrestrial)/0
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes(5.3)
-
Anynet+ (HDMI-CEC)
Yes
-
HDMI Audio Return Channel
eARC
-
Design
Slim Look
-
Bezel Type
3 Bezel-less
-
Front Colour
BLACK
-
Stand Type
FLAT FEET NARROW
-
Stand Colour
BLACK
-
Art Store
Yes
-
Embeded POP
Yes
-
EPG
Yes
-
Extended PVR
Yes
-
IP Control
Yes
-
OSD Language
Local Languages
-
Voice Guide
Chinese (China),English (Australia),French (France),German (Germany),Italian (Italy),Korean (Korea),Malay (Malaysia),Spanish (Spain)
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Low Vision Support
Audio Description, Zoom Menu and Text, High Contrast, SeeColors, Colour Inversion, Grayscale, Auto Picture Off
-
Hearing Impaired Support
Closed Caption (Subtitle), Multi-output Audio, Sign Language Zoom
-
Motor Impaired Support
Slow Button Repeat, Remote Control App. for All
-
Eco Sensor
Yes
-
Power Supply
AC220-240V~ 50/60Hz
-
Power Consumption (Max)
130 W
-
Energy Efficiency Class
5
-
Power Consumption (Stand-by)
0.5 W
-
Power Consumption (Typical)
84.0 W
-
Yearly Power Consumption (EU standard)
310 kWh
-
Auto Power Off
Yes
-
Auto Power Saving
Yes
-
Package Size (WxHxD)
1369 x 819 x 127 mm
-
Set Size with Stand (WxHxD)
1234.1 x 758 x 237 mm
-
Set Size without Stand (WxHxD)
1234.1 x 710.8 x 60.3 mm
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Stand (Basic) (WxD)
824.6 x 237 mm
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Stand (Minimum) (WxD)
253.2 x 237 mm
-
VESA Spec
200 x 200 mm
-
Package Weight
15.7 kg
-
Set Weight with Stand
11.1 kg
-
Set Weight without Stand
10.8 kg
-
Remote Controller Model
TM2360E
-
Slim Fit Wall-mount Support
Yes
-
Studio Stand Support
Yes
-
User Manual
Yes
-
Full Motion Slim Wall Mount Support
Yes
-
SlimFit Cam Support
Yes
-
Zigbee / Thread Module
Dongle Support
-
Power Cable
Yes
-
Security Update Period (At least 5 years from launch of product)⊕
31 Dec 2030
Reviews
55" QLED Q7F 4K Samsung Vision AI Smart TV
- Customers praise exceptional picture quality with vibrant colors, deep blacks, and sharp 4K detail
- Reviewers highlight intuitive setup, user-friendly interface, and streaming apps ready to use immediately
- Many customers are repeat buyers expressing strong loyalty and trust in long-term reliability
- Several note voice control and smart features seamlessly enhance daily viewing convenience
- A few mention minor issues with remote design or startup delays, though these are isolated concerns
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
407 Reviews
2025-06-02
2026-05-30
2026-01-08
SECA CS
Hello CntryCppl, We appreciate you taking time out of your day to provide us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2026-06-23
2026-02-26
Tauranga, New Zealand
2025-06-21
2025-11-25
2026-05-22
2026-04-06
2025-06-20
2025-06-04
2026-06-23
2025-06-24
2025-06-30
2025-06-09
2026-01-01
2026-04-26
Samsung AU
What an amazing review, thank you! We’re thrilled to hear the immersive size, vibrant picture, and smooth smart features are delivering that “cinema at home” experience. Enjoy every movie night and match!
2025-06-23
2025-07-08
2025-06-18
2025-12-13
2026-03-11
2026-06-22
2026-06-22
2026-03-31
2025-12-13
SECA CS
Hello MicroSyntax, Thank you for taking time out of your day to providing us product feedback. We're sorry to hear that you're not satisfied with your experience. Our support team is always happy to provide any product support. To connect with our experts via Live Chat please visit, www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2025-12-06
2026-05-23
2026-05-22
2026-05-22
2026-05-22
2025-12-30
2025-04-30
2026-05-24
2026-06-30
Samsung AU
Thank you for your wonderful review! We're delighted to hear your new QLED TV has been a fantastic upgrade and that you're enjoying the vibrant picture quality, natural brightness, rich colours and responsive AI features. We hope you continue enjoying every viewing experience.
2025-11-08
2026-06-22
2025-12-12
2026-05-22
2026-03-31
Ivana Samsung CS
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care
2025-12-31
2026-06-22
2025-09-25
2025-12-30
2025-11-26
2026-05-24
2025-05-16
2025-11-25
2026-06-17
Samsung AU
Hi, thank you for your review. We're pleased to hear that you're enjoying the sound quality, apps, and solar-powered remote of your new TV. We understand your concerns regarding picture clarity and appreciate you sharing this feedback. Picture quality can sometimes be influenced by source content, broadcast quality, and picture settings. If you'd like assistance optimising your TV's picture settings, our support team would be happy to help. Please visit https://www.samsung.com/au/support/contact for further assistance. Thank you for choosing Samsung, and we hope you continue to enjoy your TV.
2026-05-23
2026-03-31
Alfred Samsung CS
Hi Lenny, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at https://www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2025-06-15
2026-03-04
2026-04-01
Alfred Samsung CS
Hi Nell, We appreciate you taking time out of your day to provide us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at https://www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2026-04-16
Samsung AU
Thank you for your review! We’re so glad to hear that setup was seamless and that your TV integrated easily with your existing Samsung account. It’s great to know you’re enjoying the picture quality and handy remote features like the YouTube button. Enjoy your viewing!
2026-06-23
2025-12-12
2026-06-22
2026-05-03
Samsung AU
We’re so glad to hear you’re impressed with the picture quality, colours, and ease of use! It’s great that your viewing experience has improved across movies and sports. We’d love to have you back for a second one!
2026-02-04
2025-11-26
2025-10-13
2025-10-22
2025-10-13
Customer Service
Hello! Thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)!
2025-12-30
2026-05-22
2026-05-22
2025-09-12
2026-05-24
2026-07-16
Samsung AU
Thank you for taking the time to leave a rating and recommendation. We truly appreciate your support and hope you're enjoying your new TV.
2025-12-13
2026-06-23
2026-04-01
Ivana Samsung CS
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care
2025-09-05
2025-10-21
2026-05-23
2025-05-16
2026-05-26
Samsung AU
Thank you for your continued support of Samsung TVs and for sharing your experience! We’re delighted to hear your latest TV has exceeded expectations and continues to impress with its picture quality, brightness, contrast, and colour performance. It’s wonderful knowing Samsung remains your preferred choice for home entertainment.
2025-06-08
2026-04-09
2025-11-10
2026-05-23
2026-06-23
2026-06-22
2026-01-08
SECA CS
Hello Aaron al, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2026-06-23
2026-05-25
2025-10-12
2026-01-20
2026-06-22
2026-06-23
2025-12-31
2025-12-30
2025-11-25
2025-11-25
2026-05-23
2026-04-19
Samsung AU
Thank you for your honest feedback, we’re sorry to hear the TV didn’t fully meet your expectations, especially for fast-moving content and gaming. Your insights are important, and if you’d like help optimising settings for performance, our support team can assist: https://www.samsung.com/au/support/contact
2026-05-23
2025-11-26
2026-06-23
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Solutions & Tips
** Delivery available in select areas within Australia. Free delivery in Australia is available for mobile, tablet, wearable, and memory products only. Delivery charges apply to all other products (TV, Soundbar, Home Appliances, and Monitor) for all areas within Australia. Terms & Conditions apply. Visit Samsung.com for further information.
⊕ Certain Samsung products with Wi-Fi or Bluetooth connectivity have been manufactured in compliance with the requirements of Part 1 of Schedule 1 of the Cyber Security (Security Standards for Smart Devices) Rules 2025. For more information, please click here to find out how you can report potential security vulnerabilities found in Samsung products and services.
* Samsung Care Premium will not be available on purchases from 1st of January 2024. Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings. Learn more
* Key features may differ from key specifications.
Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Learn more
Afterpay allows you to pay for your purchase over 4 installments due every 2 weeks. For purchases up to $3,000 only. Advertised amount subject to approval by Afterpay. Learn more
PayPal Pay in 4 offers no interest and no late fees. You can divide your eligible purchases between $30 - $2,000 into 4 interest-free instalments. The first payment at checkout, then three repayments, one every two weeks. Learn more
1. Viewing experience may vary according to types of content and format. Upscaling may not apply to PC connection and Game Mode.
2. Available on HDR content only. Colour volume testing is capable of producing results greater than 100%. Q-series models produce more than 100% colour volume when tested using the IDMS 1.03b standard and DCI-P3 colour space. Brightness tested at maximum luminance with 10% White Window in HDR. Testing verified by an independent third party.
3. Samsung Knox applies to Samsung TVs powered by Tizen, launched since 2015. Security software update is guaranteed for at least three years from TV product launch. Latest TV software update is required. Evaluated by IT Security and Certification Center, Republic of Korea (Feb 2023, 2024) using the Common Methodology for IT Security Evaluation, Version 3.1 R5 for conformance to the common criteria. Certification No: KECS-CISS-1291-2024.
4. Internet connection and Samsung Account required. Data and subscription charges may apply. Apps and UI may be subject to change without notice. Agreement of the Smart Hub Terms and Conditions and Privacy Policy is required before use. Kayo & BINGE not available for use in Very Remote regions of Australia.
5. Tizen OS upgrades will be supported for 7 years starting from 2025 for products released in 2025. OS Upgrade does not cover hardware-related performance, features or durability.
