Galaxy SmartTag2

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Features

They're right there

With an enhanced battery life of up to 500 days, an IP67 dust and water resistance rating, as well as Compass View and Search Nearby features for intuitive finding, the Galaxy SmartTag2 helps to keep your valuables located. SmartTag2 can also help you control various IoT devices with a simple click.

* IoT devices need to be registered within the SmartThings app for features to properly function. SmartTag2 must be connected to the user’s mobile device. Devices compatible with the SmartThings app can be checked on the SmartThings website at www.samsung.com/smartthings
** Battery life, which is based on results from internal lab tests conducted by Samsung for typical usage pattern scenarios, is a simulated value of the total battery consumption measured by analyzing normal usage patterns and the current required for each function with the duration of time of each function. Tested with results from a pre-release version of the device using inbox CR2032 battery. Actual battery life may vary depending on different usage patterns, device model, or the battery manufacturer.
*** Galaxy SmartTag2 is rated as IP67. Based on lab test conditions for submersion in up to 1 meter of freshwater for up to 30 minutes. Not advised for beach, pool use or soapy water. Water and dust resistance of device is not permanent and may diminish over time.
**** Available colours may vary depending on country or region.

Easy to use, simple to find

Think of it intuitively. The redesigned Galaxy SmartTag2 is convenient to tag and carry, durable with IP67 dust and water-resistance rating, gives you remote access to your IoT devices, and alive for up to 500 days or even up to 40% more on Power Saving Mode.

* IoT devices need to be registered within the SmartThings app for features to properly function. SmartTag2 must be connected to the user’s mobile device. Devices compatible with the SmartThings app can be checked on the SmartThings website at www.samsung.com/smartthings
** Battery life, which is based on results from internal lab tests conducted by Samsung for typical usage pattern scenarios, is a simulated value of the total battery consumption measured by analyzing normal usage patterns and the current required for each function with the duration of time of each function. Tested with results from a pre-release version of the device using inbox CR2032 battery. Actual battery life may vary depending on different usage patterns, device model, or the battery manufacturer.
*** Galaxy SmartTag2 is rated as IP67. Based on lab test conditions for submersion in up to 1 meter of freshwater for up to 30 minutes. Not advised for beach, pool use or soapy water. Water and dust resistance of device is not permanent and may diminish over time.
**** When on Power Saving Mode, some of the features, such as Search Nearby, IoT control and others, may become unaccessible with the exception of basic finding function which uses Bluetooth.

Relax, it's tagged

No need to retrace where you last saw it. Register a new Galaxy SmartTag2 and get started right away on SmartThings Find. With its intuitive UX experience, you now have a simple method in your hand to locate the things you love.

* For Galaxy SmartTag2, your Samsung account log-in and device registration on SmartThings Find is required.
** Actual UI/UX may differ.

Tag it. Find it.

Something misplaced? Switch on Search nearby and get intuitive instructions via Compass View. If you still can't see it, have your SmartTag2 call out to you via Ring Your Tag.

* For Galaxy SmartTag2, Samsung account log-in and registration on SmartThings Find is required. Compass View feature requires ultra-wideband(UWB)-enabled Galaxy smartphones with Android 11 or higher. Availability of the Compass View feature may vary by OS version, connected device, or country.
** Accuracy may be reduced if there's an obstacle between you and the tag, such as when the tag is inside a drawer, behind a wall, or in a car.
*** Actual UI/UX may differ.
**** SmartTags communicate with your Galaxy smartphone or tablet using Bluetooth Low Energy (BLE) and have a maximum connection range of 120 metres. If your SmartTag is outside of this range, you can still locate it using offline finding in SmartThings Find. SmartThings Find uses other users Galaxy devices, in the Galaxy Find Network, to help you locate your SmartTag.

Find it in Lost Mode

Give it a way back to you. When Lost Mode is activated, the Galaxy SmartTag2's NFC (Near Field Communication) displays your registered contact information and message on the finder's smartphone, regardless of the OS.

* Contact information and message must be registered beforehand on the SmartThings app to have it shown on the finder's device on Lost Mode. The finder's device must support NFC reading and be connected to the internet to display the pre-registered contact information upon tagging.
** The contact information registered through Lost Mode is able to be received by both Android and iOS operating systems

Slip it on and go

Tagged and trendy. Safeguard your Galaxy SmartTag2 with a Silicone Case offering protection and smooth touch or a Rugged Case with a non-slip pattern on the side and additional bumper on the bottom. Both cases come with a karabiner ring for easy attachment.

Slip it on and go

Tagged and trendy. Safeguard your Galaxy SmartTag2 with a Silicone Case offering protection and smooth touch or a Rugged Case with a non-slip pattern on the side and additional bumper on the bottom. Both cases come with a karabiner ring for easy attachment.

  • * All accessories sold separately.
    ** Available models and colours may vary depending on the country or region.

Specifications

  • Bluetooth

    BLE v5.3

  • UWB

    O

  • Distance

    Up to 120 m (BLE)

  • Type

    Replaceable CR2032 1 ea

  • Battery Life

    Up to 500 days

  • Dimension (WxHxD)

    28.8 x 52.44 x 8.0 mm

  • Weight

    13.75 g

  • Black

  • Compatible Models

    Galaxy devices(smartphones,tablets) with Android OS 9 (P OS) or higher / UWB enabled Galaxy devices for UWB features

  • Water/Dust Resistance

    IP67

  • Speaker

    Buzzer

  • Buttons

    1 ea

  • Packaging Contents

    Galaxy SmartTag2, Battery(attached), Tray Eject Pin, Quick Start Guide

Reviews

Galaxy SmartTag2

2.9

Recommended by 44% of customers.

Write a review
5 stars 40%
4 stars 3%
3 stars 7%
2 stars 3%
1 stars 47%
Features 3.2
Performance 2.9
Design 3.7
Value 2.6
AI review summary
  • Customers express strong frustration that the device only works with Galaxy phones, despite marketing suggesting broader Android compatibility, with many feeling misled by vague product descriptions.
  • Many report battery life far below advertised claims, with batteries dying within one to two months of regular use instead of the promised 500 days.
  • Reviewers who successfully set up the device praise its reliable location tracking, stable connections, and improved design with a protective metal ring for keychains.
  • Some users note the AR mode doesn't function on their Galaxy models, limiting access to the full feature set they expected.
  • A few mention intermittent connectivity issues after leaving signal dead zones and occasional unexplained beeping that affects daily usability.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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30 Reviews

Billy-Boy
5 (9,999)

2024-01-28

Colour : Black
5 (9,999)
I have had no issues with my pair of SmartTag2. They connected easily and stay connected. The inner metal ring and new casing make buying a seperate tag holder unnecessary and the metal ring guards against wear and tear when on a key ring. And the battery life has been greatly improved since the first version of the Tag. I haven't needed to change the batteries yet and I've been using the SmartTag2's for about 4 months or so and the battery indicators show no sign of low batteries. I can't understand the negative reviews. I recommend this product.
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-02-01

Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

R827
Incentivised review Rewarded for feedback, but gave honest & objective review.
3 (9,999)

2025-05-31

Colour : White
3 (9,999)
Gets the job done works but not the best. Wish the ar mode worked not only the uwb mode.

Features

3 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-06-02

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Konstantin P.
5 (9,999)

2024-11-29

Colour : Black
5 (9,999)
After reading all those bad reviews I still decided to give it a chance. Got one Tag 5 months ago as a tracker for my dog, had absolutely 0 issues, had it connected to the phone right away, firmware updated. Never disconnected, after 5 months everyday use still saying battery level is sufficient, tracking our walks almost everyday. Put it in special case for dogs and attached to the collar. Highly recommend for a dog owners.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jason M.
4 (9,999)

2024-01-31

Colour : Black
4 (9,999)
I've had one of these for just over a month now, and overall I've been pleased. My experience has not been entirely seamless, however. I've not had the experience other people have described regarding batteries depleating abnormally, but I have had my unit beep somewhat consistently without apparent cause. I've tried hard resetting the unit by holding the button down while inserting the battery, but the issue still happens periodically. I've also had the unit fail to finish its beep while using the battery supplied with the unit despite the readout showing sufficient battery level. The first issue seems to happen most often when I leave signal dead zones, so I'm not sure if it's indicative of reconnecting to the network. The second issue hasn't happened yet since replacing the battery with a new one a few weeks ago. All that said, the features otherwise work, even when these issues were occuring. The only real disappointment I've had is that I didn't realize until after I bought one that the AR camera location feature was not compatible with my S20+. I feel that the compatibility between various device models within the Galaxy family could have been a bit clearer in it's advertising. All that said, I would still recommend this product to anyone looking for a tracking device.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
meSamsung
1 (9,999)

2024-02-14

New Zealand

Colour : Black
1 (9,999)
Does not track from even 1m away. Tested out both of the tags I bought, putting them in my car 6 metres outside front of my house, did not work until I moved a second samsung phone directly into the car and it finally detected the . Repeated this test and this time it was still saying the tags were in the house not the car, even when the tracking phone and the other phone were BOTH in the car. These are useless...do not buy. I am sceptical of the 5 star reviews, either there are major QC issues or they are fake. Happy with all other samsung products I've bought, so this is disappointing to be sold 2 useless little bricks
Adrian B.
1 (9,999)

2023-12-21

Colour : Black
1 (9,999)
I bought one Smarttag2 about 3 months ago. Initially I wanted to keep the tag on my dog's collar. But the battery died twice every 8-9 days. Now I am keeping the tag with my keys in the pocket and the battery is still going after 2 months. But sometimes I get a notification Smarttag2 is not in range when I have the phone in my hand and the keys in my pocket.

Features

3 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-12-27

Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Paul W
1 (9,999)

2023-11-23

Colour : Black
1 (9,999)
After years of using Samsung Galaxy products, I was really looking forward to using these from my latest Android phone (which is a Pixel) but right away the SmartThings app shuts down attempts to recognize it by saying it requires a Galaxy phone. I have purchased SmartTag2 for testing in preparation for possibly more and I cannot even begin to use them. While the marketing text did say "works with..." it did not even hint that it unconditionally REQUIRES a Samsung Galaxy phone to be used. Very disappointed.

Features

2 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2023-11-23

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Anonymous
5 (9,999)

2024-03-20

Colour : Black
5 (9,999)
i have used this twice while travelling internationally. The tag gave me the piece of mind to know that the luggage was on the plane and gave me an idea of when the luggage would be on the belt. For using on my key chain i would like them to be a bit smaller.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sambou
1 (9,999)

2024-01-06

Colour : Black
1 (9,999)
Battery dies after just 1 month of use. Where is the so-called 500 days of battery life.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-01-10

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Lematou
1 (9,999)

2026-04-06

Colour : Black
1 (9,999)
I jave a Samsung Galaxie S23. I bought the Smart tag 2 years ago and I am very disapointed. I have traveled to at least to 15 différent coutries (The Phillipine, Japan, Canada, Vietnam, Australia ,Mexico and 5 countries in Europe) and at least hlaf of the time the tag could not find my luggage. Many time I had my luggage with me and the tag was still showing my luggage at my departure airport so I am throwing this tag away and I am getting another tag from another cie

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-04-07

Alfred Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Mrfr0ss
1 (9,999)

2024-09-25

1 (9,999)
Location does not update in real time or anywhere close to it. They would update anywhere from 30 to 55 minutes sometimes. Absolute waste. There was nooo way there was no samsung devices around the area. Absolutely unacceptable Samsung. Really disappointed.

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-09-26

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Anonymous
5 (9,999)

2024-04-05

Colour : Black
5 (9,999)
Best Tracking device I have ever used, I love it, thanks Samsung.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Gaurav nagpal
5 (9,999)

2024-07-11

Colour : Black
5 (9,999)
I baught last month it was satisfied product I like it

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Samm yguy
5 (9,999)

2024-05-23

Colour : Black
5 (9,999)
I've owned one of each version so far and I'm pretty happy with this one. The original tag was fine but a bit bulky. The tag+ was horrible and went through batteries weekly! Truly horrible product. This new one is much better for battery life and design. I'm surprised that people are saying that it's not working for them. I've found that it tracks location very well. I've never had an issue finding my stuff. My only complaint is that i find the button a little too easy to press so it's often beeps when in my pocket.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
SAMSUNGCANSUCKMYDICK
1 (9,999)

2024-05-07

Colour : Black
1 (9,999)
The tag DOES NOT WORK. I read reviews thinking just the battery life sucked, but the piece of garbage does NOT track. And when you try to get a refund for the $29.00 from this billion dollar company they need a whole birth certificate for the thing. Save your money and buy the square off amazon.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Android, Smarthings user
1 (9,999)

2024-01-09

Colour : Black
1 (9,999)
Would like to buy a bunch.. But they will not work on anything other that Samsung Galaxy. I purchase 2 original tags (in landfill now) and they wouldn't even work on Samsung Smarthings Hub. Says I must use a Samsung Galaxy phone. Samsung is going the way of Apple and their locked in Eco system.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-01-09

Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Bugle Ars
5 (9,999)

2023-10-23

New Plymouth, New Zealand

Colour : Black
5 (9,999)
Only had them for a few days. Concerned that someone stealing my car with SmartTag2 onboard will be able to pick up that they're being tracked, and then make it beep so they can locate it. Needs answers from Samsung (not publicly, but only available in paper instructions, and not online) if this is an issue, or how they stop it being an issue? If it has time delay before notifying thief, giving time to tag as lost, to avoid notifying thief? Who knows? Love the functionality. Need yet to test its reliability. Will do this week. Does every Samsung phone that gets close to it, collect location data from it, or only those with smart things loaded and option to "help" people track/locate turned on? Really needs more robust outer holder for robust dog collar. Don't want it to be a chew toy for another dog. Also active swimming/rough and tumble dogs might be a bit hard on it as it is. As they are with anything.
SteveD
5 (9,999)

2024-10-12

Rotorua New Zealand

Colour : Black
5 (9,999)
Works well for me for the past year or so. I have them in each of my kids cars, but they need to be in an external position such as inside the tail light etc or the metal door blocks them. Tracked my luggage well internationally. Kids driving around Hamilton, Auckland, Rotorua. They require nearby samsung phones to track, a major drawback.
R827
Incentivised review Rewarded for feedback, but gave honest & objective review.
3 (9,999)

2025-05-31

Colour : Black
3 (9,999)
Works well gets the job done wish the ar mode would work.

Features

3 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-06-04

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

B5Baxter
1 (9,999)

2024-02-27

Colour : Black
1 (9,999)
Although my Galaxy phone (AO3s) meets the spec show for this product I can't install the app to use the SmartTag2. Seems like misleading or deceptive marketing.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-03-06

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Ryannz
1 (9,999)

2023-12-19

New Zealand

Colour : Black
1 (9,999)
Do not buy this tag. I bought it thinking it's better than my old one. I was so wrong. The battery lasted only about 2 months from new. Now after replacing battery, I can't enable double click to find my phone. So many bugs. Samsung support is no help at all.
SapphireShopper
2 (9,999)

2024-10-03

Colour : Black
2 (9,999)
Don't buy a smart tag until you check the Find compatibility list!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Pana
1 (9,999)

2025-05-26

Colour : White
1 (9,999)
I bought draind the battery too much and update take some times lot of time smart tag no good for business

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-06-02

Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. We appreciate you being a loyal Samsung customer.

Rupinder brar
1 (9,999)

2026-07-10

1 (9,999)
I replaced the battery and it works only about 1-2 months sometime only 2 weeks i bought 4 tags and got same problem with all. And samsung don't replaced the tag if got any problem

Features

2 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-07-10

Alfred Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – Galaxy SmartTag2. Thank you, Samsung Customer Care

Saysi
1 (9,999)

2024-01-15

NZ

Colour : Black
1 (9,999)
Bought this for my work keycard so I'd know where it was if it got misplaced, but it just beeps at me constantly for absolutely no reason, so I don't want to carry it around all day.
DILLIGAF
1 (9,999)

2024-09-03

Colour : Black
1 (9,999)
Just bought this. Won't connect to anything. Tis useless and a waste of money.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
NZer in India
5 (9,999)

2025-04-14

Colour : Black
5 (9,999)
We traveled all over India for 3 weeks with Smart tags on our bags, they were great. Would recommend to others. NZ
bunzinanator
5 (9,999)

2023-10-21

Auckland New Zealand

Colour : Black
5 (9,999)
Great design much improved from the 1st version. Just need to get it to work with Home Assistant now :-)
Alex GG
5 (9,999)

2025-03-23

5 (9,999)
Works great locating my keys. I which i tend to lose often.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Rehn
5 (9,999)

2023-11-22

Auckland, New Zealand

Colour : Black
5 (9,999)
Great product for the price. Easy to setup and sleek design

User manual & downloads

Safety Guide

ver 1.0 | 7.31 MB

Dec 05. 2023

KOREAN, ENGLISH, ENGLISH(Europe), ENGLISH(North America), FRENCH(North America), ARABIC, CHINESE, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH, GERMAN, GREEK, HEBREW, INDONESIAN, ITALIAN, KAZAKH, LATVIAN, LITHUANIAN, MACEDONIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, TURKISH, UKRAINIAN

User Manual

ver 1.0 | 4.69 MB

Nov 07. 2023

KOREAN, ENGLISH, FRENCH(North America), PORTUGUESE(Brazil), TRADITIONAL CHINESE(Taiwan), ARABIC, BULGARIAN, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, GERMAN, GREEK, HUNGARIAN, INDONESIAN, ITALIAN, JAPANESE, KAZAKH, LATVIAN, LITHUANIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, THAI, TURKISH, UKRAINIAN

Product support

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Product support

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*Features and Specifications are accurate as of commercial launch but may be subject to change without prior notification. All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only. Images are for illustration purposes only and the accessories are sold separately.

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