36" 23 cu.ft. Bespoke AI Counter Depth 4-Door Flex Fridge with Beverage Center

White Frost 23 cu.ft.
RF23DB960012AA

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36" 23 cu.ft. Bespoke AI Counter Depth 4-Door Flex Fridge with Beverage Center
White Frost 23 cu.ft.

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Highlights

ENERGY STAR® Certified

ENERGY STAR® Certified

Features

Discontinuation of Panel Replacement

Please note that Bespoke refrigerators purchased after July 1, 2026, are not eligible for panel purchase and replacement. For refrigerators purchased on or before June 30, 2026, compatibility varies by model. Please contact Samsung Customer Support to verify your model's eligibility.

 

Designed for you, by you

Smart energy savings

SmartThings AI Energy Mode

Monitor your energy consumption with AI Energy mode in SmartThings Energy. If your estimated monthly electricity bill exceeds your preset target, it gives you an option to save energy. It optimizes the compressor speed and defrost cycle, based on your usage pattern and surroundings.

* The test results are based on a comparison of the factory setting temperature when using AI Energy mode and without using AI Energy mode. Results may vary depending on the usage conditions and patterns.,br> ** The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. You must use a same log-in account between the devices.
*** SmartThings will display a notification before activating the saving algorithm in both 'Maximum mode' and 'Custom mode'.

Enjoy refreshingly cold water your way

Beverage Center™

Enjoy plenty of refreshing cold and flavored water. The Beverage Center™ is inside the fridge as well as a water dispenser,. It has a dishwasher safe* and BPA free** 1.4L AutoFill Water Pitcher for purified water, which can be infused with fruits or herbs.

* Tested for 125 cycles in accordance with the “Mechanical dishwashing resistance of utensils” test method (BS EN 12875-1:2005) and certified as dishwasher safe by SGS.
** Bisphenol A (BPA) is found in polycarbonate plastics and epoxy resins, which are often used in food and beverage containers, and has been linked with possible adverse health effects.

Convenience

Makes plenty of ice, gives you a choice

Dual Auto Ice Maker(with Cubed Ice / Ice Bites™)

Make sure you are always prepared for any occasion with two different types of ice. The Dual Auto Ice Maker makes both Cubed Ice and Ice Bites™, which chill drinks very quickly. It can make 2.3kg of ice a day and store up to 4.1kg*. And, as it is in the freezer, it frees-up space in the fridge.

* [Standard depth] Produces 1.2kg(2.7lbs)/day of Cubed Ice and 1.1kg(2.4lbs)/day of Ice Bites™. Stores 1.9kg(4.1lbs) of Cubed Ice and 2.2kg(4.9lbs) of Ice Bites™. [Counter depth] Produces 1.2kg(2.7lbs)/day of Cubed Ice and 1.1kg(2.4lbs)/day of Ice Bites™. Stores 1.4kg(3.1lbs) of Cubed Ice and 1.7kg(3.7lbs) of Ice Bites™.

Flexibly store tall, large & bulky items

Slide-in Shelf

Store large and bulky items efficiently to make good use of your fridge space. The Slide-in Shelf is half the width of the fridge and can slide back to create more room* between the other shelves to store tall bottles, large containers and big items, like a multi-tiered cake or a tower cooker.

* When the Slide-in Shelf is pushed in, tall bottles or containers that are up to 440mm(173.2 inches) high and 360mm(141.7 inches) wide can be stored.

Fresh filtered water at your fingertips

Internal Water Filter

Drink clean and fresh-tasting water. The Internal Water Filter* removes contaminants** in the water so you can enjoy cool drinks without worrying about the water quality. It is also easy to access and maintain, as it is only needs replacing every 6 months***.

* DA97-08006C, which has been NSF-certified according to the NSF/ANSI 42, 53, 401 NSF/ANSI/CAN 372 test method.
** Including 0.5~1.0㎛ size plastic particles. Results may vary depending on the actual usage conditions.
*** The purification capacity is 1,136L and the usage life is 6 months. The water quality can be maintained by periodically replacing the filter. Replacement filters can be purchased through SmartThings, Samsung.com and the Samsung Electronics Service.

Performance

Customized cooling to suit your needs

CoolSelect+

Keep different foods and drinks at the optimal temperature, so they stay fresh and tasty. The independently controlled CoolSelect+ has five pre-set temperature modes: Freeze (-8~5°F/-23~-15°C), Soft Freeze (23°F/-5°C), Meat & Fish (30°F/-1°C), Fruits & Veggies (35°F/2°C) and Beverage (39°F/4°C).

Preserves freshness for a long time

Triple Cooling

Keep food fresh for a long time and preserve its natural flavour and aroma. Triple Cooling supplies cool air independently to the 3 compartments in the fridge and freezer. It maintains the optimal temperature and humidity in each so your food is not tainted by other strong smells.

Holds in the cold for lasting freshness

Metal Cooling

Stably maintain the temperature inside the fridge, so food stays fresh, even if you frequently open and close the door. The Metal Cooling Plate in the rear wall retains the cold from the air and helps to restore any heat loss quickly. And it also adds a premium look and is easy to wipe clean.

Keep the air inside your fridge fresh

UV Deodorizer

Fresh air, day after day. Keep the air in your fridge fresh day after day with a built-in deodorizing filter. The filter reduces odor from the air in your fridge*, while UV technology continuously cleans the filter's surface by itself.

* Based on internal testing, it deodorizes more than 90% of the refrigerator.

SmartThings

Efficient energy use. Smart savings

SmartThings Energy

Manage your energy usage through the SmartThings app. SmartThings Energy* provides energy efficiency tips. It also monitors the energy consumption of appliances** in real-time and compares it to the previous month. And it alerts you if your monthly targets might be exceeded.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
** SmartThings Energy currently works with around 40 Samsung home appliances that are SmartThings enabled. These include refrigerators, washing machines, clothes dryers, dish washers, air conditioners, air purifiers, vacuum cleaners, ovens, hoods, cooktops, microwave ovens, TVs (from June 2022) and energy meters.

Smart maintenance. Easy upkeep

SmartThings Home Care

Take care of your refrigerator easily. SmartThings Home Care* provides real-time monitoring and alerts. You can check on its status, including the condition of the water filter. It also automatically notifies you if parts need replacing or problems are detected, and suggests a solution.

* Available on Android and iOS devices through the SmartThings app. A Wi-Fi connection and a Samsung account are required.

Smart cooking. Tasty food

SmartThings Food

Manage, prepare and buy food more effectively. SmartThings Food* lets you create a list of the food in your refrigerator and manage expiry dates, so you can check what you have anytime, anywhere. It also recommends personalized recipes based on your preferences and existing ingredients.

* Available on Android and iOS devices through the SmartThings app. A Wi-Fi connection and a Samsung account are required.

Efficiency

Enhanced accessibility to control panel

ADA Compliant

Use the refrigerator with ease and confidence even if you have restricted movement. Its internal display is compliant with the standards of the Americans with Disabilities Act (ADA)*. So the controls are all within arm’s reach and can be used with one hand.

* The refrigerator’s internal display is located lower than 44 inches (1,118mm) from the bottom, and the freezer is located lower than 36 inches (914mm) from the bottom which is lower than the height of a general kitchen counter.

Enhanced energy efficiency

ENERGY STAR® Certified

Save energy and money but still cool your food effectively. The refrigerator has been ENERGY STAR® certified for its outstanding energy efficiency. So it is proven to use less power, without sacrificing performance or functionality. It means you can reduce your electricity bills and save money.

* Visit www.energystar.govfor more information on ENERGY STAR® guidelines.

Consistent cooling and energy efficiency

Upgraded High-efficiency Compressor

Keep food consistently cool and save energy. The high-efficiency Digital Inverter Compressor’s improved structure means its inertia is 4.1x higher than existing compressors*, so it uses less energy, especially when maintaining a constant temperature. And the compressor has a 10 year warranty**.

* Based on internal testing compared to conventional S3 Samsung compressors.
** 10 year warranty is limited to the compressor.

Digital Inverter Compressor

The Digital Inverter Compressor automatically adjusts its speed in response to cooling demand across 7 levels. As a result, it’s quieter and uses up to 50% less power.

How to measure

Specifications

  • Cooling Type

    Triple Cooling

  • Net Weight (kg)

    148 kg

  • Shelf

    2 EA

  • Box

    1 EA

  • Door Pocket

    3 EA

  • Icemaker

    Dual Auto Ice Maker

  • LED Interior Light

    Yes

  • Box

    1 EA

  • FlexZone

    Yes

  • Shelf

    2 EA

  • Door Pocket

    3 EA

  • Net for Freezer

    8.8 cu.ft

  • Net for Fridge

    14 cu.ft

  • Net Total

    22.8 cu.ft

  • Cooling Type

    Triple Cooling

  • Beverage Station

    Yes

  • Colour

    White Glass

  • Dispenser with Water Filter

    Yes

  • Display Type

    Internal (Simple UX LCD)

  • Door Handle

    Recess

  • Door Type

    BESPOKE

  • Dispenser Type

    Water Dispenser(Plumbing)+Auto Fill

  • Sabbath Mode

    Yes

  • Door Alarm

    Yes

  • Cooling Cover

    Metal Cooling Duct

  • Energy Consumption

    634 kWh/year

  • Net Case Height with Hinge

    73 inches‎

  • Net Case Height without Hinge

    70 3/4 inches‎

  • Net Depth with Door Handle

    28 3/4 inches‎

  • Net Depth without Door Handle

    28 3/4 inches‎

  • Net Depth without Door

    24 inches‎

  • Net Weight (kg)

    148 kg

  • Net Width (inch)

    35 7/8 inches‎

  • Packing Dimension (WxHxD)

    38 1/4 x 78 5/8 x 30 5/8 inches‎

  • Packing Weight (kg)

    157 kg

  • Interior LED Light

    Wide Top LED

  • Number of Door Pocket

    6 EA

  • Number of Shelf (Total)

    4 EA

  • Number of Vegetable&Fruit Drawer

    2 EA

  • Deodorizer Type

    UV Deodorizer

  • Gallon Door Storage

    1 EA

  • Depth

    Counter Depth

  • SmartThings App Support

    Yes

Reviews

36" 23 cu.ft. Bespoke AI Counter Depth 4-Door Flex Fridge with Beverage Center

4.6

Recommended by 92% of customers.

Write a review
5.0 80%
4.0 10%
3.0 2%
2.0 3%
1.0 5%
Features 4.7
Performance 4.5
Design 4.7
Value 4.4
AI Functionality 1.0
AI review summary
  • The appliance offers a sleek, customizable design with a versatile layout and convenient features like a beverage center and dual ice maker.
  • Customers generally praise its spaciousness, organization, and energy efficiency.
  • However, some have reported issues with the ice maker and water dispenser over time.
  • Overall, it appears to be a high-quality, innovative product that provides good flexibility and functionality, though long-term reliability may be a concern for some users.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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356 Reviews

Dansrm
5 (9,999)

2026-06-22

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
I totally love my new fridge, matches the new kitchen perfectly with the doors. Love the two doors for the freezer, where I do not have to dig to the bottom of the drawer to find what I want. The beverage center is the most used part of the fridge, easy access to drinks and water. Love ❤️ it
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Jonny561
5 (9,999)

2022-03-24

Palm Beach Gardens, FL

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I love Samsung because they think about more than creating a quality product. They take the time to think about aesthetic. This fridge is absolutely beautiful and meshes so well with the design in my home. What I love about it is that I can change up the panels if I ever wanted a different theme in my kitchen. I enjoy the dual ice maker, with the wifi controls. I love that I get alerts on my TV and phone if I leave the fridge door ajar. It has been a splendid experience since receiving the Bespoke fridge. One of the most exciting appliances I've ever had the pleasure of owning. Setup was a breeze and the panels are really easy to install.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lulu
5 (9,999)

2022-07-01

Phoenix AZ

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We have had this refrigerator for 2 weeks, and I am obsessed with it! It looks terrific, and I love that the glass doors can so easily be cleaned. The internal design is well thought out, well organized, and roomy. Before purchase, I wondered which was a better option: a drawer freezer vs a doored freezer, and I am so happy to have gone with the door, since it enables excellent organization and it looks so symmetrical and sleek. I also love the beverage center and the ice maker. So far, everything is working very well, and the fridge is quiet. One of the best purchases I have ever made!!! Just need to rebuild the surrounding cabinetry!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Timothy
1 (9,999)

2025-08-23

Capacity : 23 cu.ft. | Colour : White Frost
1 (9,999)
The front lower part of the fridge (frame surrounding the 2 compartments) is so hot that you can’t touch it longer than 1-2 seconds for fear of burns. I’ve never experienced this before and consider it a safety hazard, particularly, with my younger grandchildren. It also impacts the ability of the freezer side to produce ice. I have to keep a cooler in the kitchen just to have any ice. Other dw I had kept breaking and I had to always wait on parts. Only 3 years old. I got rid of it and purchased a different brand. I’ve had nothing but problems with all of my Samsung appliances. What a huge disappointment. I guess my stove will be next.
Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-08-25

Samsung Care

Hello Timothy, We understand that your overall experience using the refrigerator and dishwasher can be disappointing. Let us help. We have provided a link to help troubleshoot an ice maker that does not produce ice. It also includes additional resources to help when the fridge is not cooling enough, the refrigerator door is not closing correctly, frost forms in the freezer or refrigerator, water and ice dispenser, steps for replacing the water filter, instructions for testing or resetting the ice maker, refrigerator error codes (if any) and a video to watch from start to finish. Samsung ice maker is not making any ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice You may also refer to the user manual for additional recommended actions if the ice maker is not producing ice. See page 87. https://downloadcenter.samsung.com/content/UM/202504/20250411114557838/T-TYPE_RF9000DC_DA68-04752V_EN_MES_CFR_250403.pdf Lastly, below is a video link you may watch until the end on maintaining the ice maker. How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 Should you need further assistance with the lower part of the fridge, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150491609 to help our team pull up your information when you message us. Thank you. -Angelica

cason66
5 (9,999)

2024-04-17

TRUSSVILLE

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We've had this fridge for about 2 weeks now and so far we're very pleased with it. The beverage center is a very nice addition and the ice maker is vastly superior to our old Frigidaire. It is counter depth so I was a little concerned about interior volume but it's very spacious and well designed.. The fingerprint resistant Stainless is better than normal but still will show fingerprints. All in all this has been a very good purchase. I would add that the Smart Things App is a very nice addition to have. The best part is the two different sized ice cubes in the beverage center. Makes any cooling you need to do almost instant.
I recommended this product.
FelixG
2 (9,999)

2022-08-02

NJ

Capacity : 23 cu.ft. | Colour : White Frost
2 (9,999)
this is a counter depth fridge which, it implies it should not extend in front of the counter. as per manual, the required width of the opening for this fridge is 35 7/8. however, the doors require at least additional 6 inches of width due to the door/hinge design. therefore, the only way to open doors is to pull the fridge out of its space in front of the counter by about 6 inches. this is really contrary to the very idea of counter depth!!!!! i can only hope there will be sufficient feedback from customers for samsung to come up with alternative hinge design to allow existing door to open without requiring extra space.

Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-08-03

SEA Care

Hello Felix G, Thank you for sharing your feedback. Your satisfaction is our main priority, and we are glad you are using Samsung Bespoke Counter Depth 4-Door Flex™ Refrigerator (23 cu. ft.) in White Glass (2021). We are saddened that you have issues with your Refrigerator, especially with the door design. The experience is not what we want for our valued clients. We understand how important home appliances make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future. Let me share the specification sheet and the product manual to understand our product better. https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdfs/101121/RF23A9675_V8.pdf Product Manual, you may turn to page 16 for the installation guideline. https://downloadcenter.samsung.com/content/UM/202205/2022052 5154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference number: Thank you for choosing Samsung. Have a great day. ^^Ross

Mechell975
5 (9,999)

2022-11-10

Chicago, IL

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] Well designed, we purchased the counter depth. It fits more than the old French door freezer fridge we had. Had to go purchase organizing bins for the sleek look inside. We also like the water dispenser and piture (that you can infuse w/fruits etc)?is in its own door. Never liked cleaning that spot outside the door of the old fridge. The doors do stick out 4” but the fridge itself is counter depth. Had to remove top cabinets due to door hinges. But we never used them so doesn’t bother us or our kitchen design. Pull out drawers for the bottom freezer is fantastic. I honestly can’t believe how much room inside. Recommend.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ClaudineD
5 (9,999)

2022-02-03

Pikesville

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I just love the Bespoke Refrigerator from Samsung. This is such an amazing refrigerator it is so spacious and bright inside. I love the ease of accessing certain items from an outside door. And the 4 doors make it much more accessible for older and disabled people. The water pitcher is very helpful for refilling the coffee maker and tea boiler with filtered water. Another great feature for me as an older adult is the freezer doors opening and allowing slide out shelves. Everyone has remarked how sleek and beautiful the fridge is. The open door alarm has saved us many times too! I am thankful to have this in our house!
Catram1
5 (9,999)

2024-04-17

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I really like the Samsung Bespoke Counter Depth 4-Door Flex 23 cu. ft. Refrigerator with Beverage Center (RF23DB9600QLAA). I'd have to say the biggest surprise was how much we use the autofill pitcher from the fridge with the special beverage center door. Filling up my water glass or coffee carafe is so quick now. I did not realize how much of my life I was wasting with the regular filtered dispenser! I do miss the space of my old fridge. The drawers for the fridge are too small for my needs. I like that I can change the bottom right into a fridge, but I need the freezer space! Overall, we like the look of the fridge and the beverage center. Its a game changer.
I recommended this product.
ChristinaN
5 (9,999)

2022-03-25

Texas

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I bought this a few months ago with the navy glass panels and we are enjoying all of this refrigerator's features. Even though we bought the smaller 22 cf, there is plenty of room. We have the bottom right section set up as a refrigerator & keep drinks, snacks in there reachable for my 3 & 7 yo grandchildren which they think is So Cool! The water pitcher is a wonderful feature & we have had no problems with it leaking as a few reviews stated. We also like the two types of ice and the ability to shut one off if we aren't using. All in all, I would highly recommend this product for style, service & reliability.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
NikkiSamFan
4 (9,999)

2022-06-22

Summerville, SC

Capacity : 23 cu.ft. | Colour : White Frost
4 (9,999)
[This review was collected as part of a promotion.] I've had my Bespoke 4-door flex fridge for a little more than a month. So far I'm happy with it overall. I can change the panels to suit my needs. For example, when I think about painting my kitchen, I can change the panels on my fridge to blend with the color. I'm not stuck with one look. Currently my top panels are Tuscan and the bottoms are matte black. My counter top is a blend of browns and blacks so it goes well. My only complaints are in the beverage center, if the top shelf is push in place you can't get a gallon of milk out. I may have it in the wrong place but can't confirm because the instruction manual doesn't provide enough instruction based on MY model.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
adamb
4 (9,999)

2022-01-05

Dayton, OH

Capacity : 23 cu.ft. | Colour : White Frost
4 (9,999)
[This review was collected as part of a promotion.] Bought fridge this past summer, enjoy the fridge very much. There are a few items that i wish would be improved. 1. Fridge makes a popping sound when turning off the compressor 2. Fridge bins in the left hand door do not fit properly in the slots 3. Ice is a pain to get out After saying all of that, I would still purchase the fridge again. It looks sleek and shiny in our kitchen. I do not know how to rectify the ice being a pain to access. It was also extremely expensive for a fridge. It has great space and seems to work efficiently (based on power drawn) and I really enjoy the water pitcher in the door.
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Jbeast
2 (9,999)

2025-12-30

Texas

Capacity : 23 cu.ft. | Colour : White Frost
2 (9,999)
Bought this refrigerator a couple of years ago for the wide selection of swappable colors. Was sad to learn there are no longer unique colors such as yellow and green panels to purchase. In addition, as with all Samsung ice makers, the ice maker is junk. The tray cracked on from normal usage so water leaks and freezes the ice holder solid. You make think no issue, I will just order another tray. Unfortunately, as I am sure Samsung realizes, replacing their ice machines is an additional revenue stream. They do not sell just the ice tray and you have to replace the whole ice maker. This also demonstrates their commitment to the environment and well as their build quality.
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2026-01-02

Samsung Care

We understand the dismay about the broken ice tray and with the panels, Jbeast. We suggest contacting us via the options below to speak with a live representative should you need further assistance replacing the ice tray and with the panel. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Windachu
4 (9,999)

2024-04-17

Henderson

Capacity : 23 cu.ft. | Colour : White Frost
4 (9,999)
[This review was collected as part of a promotion.] I've been using this fridge for a week now and so far I like it. I'm using and liking the beverage zone a lot because it's so convenient. The fridge looks very pretty and modern but its capacity is smaller than my previous fridge so I have to be conscious of the amount of food I buy right now. I love the app and the door open alarm as a mom of little ones. While I do like the different ice sizes, it does get a little bit of getting used to using the little scoop. It honestly doesn't make ice that fast either. Overall it is a nice fridge and I am enjoying using it. Hopefully it will last for a long time.
I recommended this product.
Bumblebee
5 (9,999)

2022-04-17

Wild West Arizona

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We have had this fridge for just over 6 months now after we moved into our new home. The design is beautiful. I saw it in a Korean drama last year, I wanted it so bad. The beverage center is my favorite. The adjustable shelves are very helpful and roomy. Many colors to pick from, the glass panels are easy to clean and look great. The double freezers are perfect for my needs; one side keeps all ice cubes and eye masks, the other side keeps all frozen foods and pizza. Plus, shipping company did a good job to set it up for me and took away the old fridge. I have no complaints. You won't be disappointed.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
jtent
2 (9,999)

2025-08-12

San Francisco, CA

Capacity : 23 cu.ft. | Colour : White Frost
2 (9,999)
There are so many things we really like about this fridge. We love the beverage center and the built in water pitcher for filtered water. We love that the 4th compartment can be used for fruits and vegetables since we don't need a large freezer but do need more refrigerator space. HOWEVER, the mini ice cube maker in our fridge never worked - it caused the freezer to ice over every time we turned it on, so we leave it off (not a big deal for us). Then, 2 1/2 years after purchase, there was ice buildup that blocked the refrigerator fan and caused the refrigerator section to stop cooling. Bottom line - it's a well thought out refrigerator with great features but HORRIBLE engineering.
Originally posted on Samsung US

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-08-13

Samsung Care

Hi Jtent, It sounds like you really appreciate many of the thoughtful features this fridge offers, especially the beverage center and the FlexZone compartment. Given the complexity of these systems, having a qualified technician come by for a thorough assessment would be the best step at this point to ensure everything is running smoothly and to help prevent any further interruptions. You can schedule an appointment by visiting the Samsung link below: Repair Services: https://www.samsung.com/us/support/service/ If you prefer to reach out and set an appointment that way, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1150355411 to help our team pull up your information. Leo

Bespokemyheart
5 (9,999)

2022-03-24

Texas

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We needed a refrigerator for a home we were moving into and after looking at multiple refrigerators we found the Bespoke from Samsung! Pros are the automatic filling pitcher and the water spout (which is inside the door which we found to be better than it being outside). The ample shelf room and four separate doors make storing foods at different temperatures easy. Their are two separate types of ice (small and large) which are perfect for different of beverages. We love how the refrigerator is also a statement piece for our kitchen! The only con is that sometimes the automatic water pitcher will not refill unless it is giggled in place, but that by no means is a deal breaker!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bubb
5 (9,999)

2023-05-06

Florida

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We switched from the 'Smart Hub" 4 door unit for simplification purposes and to abate future problems with the Hub (Computer.) The unit is humongous to say the least...Impressive in virtually every aspect i.e. innovation,particularly with the ice cube dispensar. Very deep shelving which allows for more than adequate storage however, we were astonished there is no "Deli Drawer" in this Unit and we're still wondering WHY? Our Deli-Drawer was probably one of the Most utilized storage spaces in ALL of our previous Refrigerators. ( 'Might want to rethink something there.) The internal Water Pitcher is unique and my wife absolutely LOVES IT! She even slices lemon up and puts in the water...Pretty nifty!

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
mandymac
5 (9,999)

2022-04-05

Fort Worth, TX

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We have owned this refrigerator for almost a year now. Best kitchen purchase ever! Every person who visits my home wants a "tour" of the new fridge. The outside is truly fingerprintless, some of the shelves are adjustable but still plenty of room for tall items, and NO drink/ice dispenser on the outside. Just a clean sleek look!
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I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
KATX
5 (9,999)

2023-01-30

Austin, TX

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
Last fridge broke so I had to replace and I am so happy with our new bespoke flex! I was worried about space but it’s so well designed I feel like we have more space not less! The beverage center is awesome!! And I wasn’t sure about the flex space but we’ve used it both as a beverage fridge and a freezer and I am loving the flexibility to meet our needs whatever the day or necessity. Only complaint is the ice trays seems to lose ice out of the back and slip down into the freezer but it’s a minor inconvenience. Also had to replace the water line with copper as the new plastic one that was installed had the water and ice tasting/smelling like plastic but it was a relatively easy fix. Would recommend.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Nigel PV
5 (9,999)

2022-03-24

Chapel Hill, NC

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I bought this refrigerator 6 months ago, and it is working perfectly great. The overall cooling features of this refrigerator are phenomenal as it preserves all the foods and beverages in excellent condition. I also like the smart features of this fridge as I can adjust the temperature settings conveniently online. The way this refrigerator looks beside my kitchen gives a minimalist luxurious tone with handleless features glowing across the living room. I would recommend this refrigerator since it also has a huge storage space with separate compartments provided and evenly spaced out. Another advantage to this refrigerator is easy cleaning and fingerprint-proof. It is a must to own this refrigerator!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
fridgeperson232323
4 (9,999)

2022-04-21

Redondo Beach, CA

Capacity : 23 cu.ft. | Colour : White Frost
4 (9,999)
[This review was collected as part of a promotion.] We went from a smart fridge with a screen to this, and wondered if we would miss some of those connected/media features. But the reality is, we have so many devices around our house and in our hands, that it's nice for our fridge to just be a fridge again. Not sure if it was our contractor's fault or what, but the photos online make it look like this fridge can truly fit in flush with your cabinets, but they way it opens really makes that impossible. Not sure if other people have solved that, but that's the only bummer that it sticks out a bit when we really wanted it to be flush.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Naticake
5 (9,999)

2022-04-17

Albuquerque, NM

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I’ve had this fridge a couple weeks and so far absolutely love it! It’s beautiful and fits in perfectly with my kitchen. I love the beverage center, probably my fave part. I use the water pitcher several times a day, it is so convenient. I also love that the water dispenser is behind the front door, it saves me from continuously having to wipe water dripping down the front of our fridge ( like our last fridge). The freezer at first glance doesn’t look very big but actually fits more than our previous. The ice dispenser in the freezer is easy and quick to get ice. Love my new fridge!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Matt
1 (9,999)

2026-06-21

Kansas City

Capacity : 23 cu.ft. | Colour : White Frost
1 (9,999)
This refrigerator failed at its most basic function: keeping food cold. From the day it was delivered, the cooling system was inadequate, and our food began spoiling almost immediately. We had to throw away a full refrigerator's worth of groceries because the unit simply could not maintain a safe temperature. For an appliance in this price range, a fundamental cooling failure right out of the box is unacceptable. We are still dealing with the fallout from this defective unit's replacement process almost a year later, which has only added to how disappointing this purchase turned out to be. I cannot recommend this refrigerator and would think twice before buying another Samsung appliance after this experience.
Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)
Response from Samsung:
2026-07-13

Samsung

Hi Matt, We appreciate the time and thought you put into sharing your feedback. We'd welcome the chance to gain a better understanding of your experience. Please reach out to us through one of the support channels below and provide reference number (1152780823) for prompt assistance: Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We hope to hear from you soon. Glaiza Samsung Care

Biswajeetsahoo
5 (9,999)

2024-04-17

Georgetown

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] This fridge not only looks good, but is quite spacious for a counter depth refrigerator. The smart things app is great if you want to control your fridge at your convenience., like changing the temperature or changing modes in flex crisper. The fingerprint resistant stainless steel looks luxurious and a great feature too. The flex zone is great because I don’t need a huge freezer and it has the option for turning it into a fridge from a freezer. You also get two types of ice and a beverage zone with an autofill pitcher. Overall, it’s a pretty good fridge, highly recommend!
I recommended this product.
Jess
3 (9,999)

2023-11-28

VA

Capacity : 23 cu.ft. | Colour : White Frost
3 (9,999)
After a year I can say that as much as I love this refrigerator I hate is just as much. To replace the water filters you have to move your whole refrigerator to turn the water off before you can add the new water filter. If you do not you will get water sprayed EVERYWHERE. Another thing I hate is that the water jug does not always fill. about 98% of the time it does not fill. That started around the nine month marker however by the time I was able to see if it was covered under warranty, the warranty lapsed. Now for the lings I love, I love the bright lights, how all four doors open, how one of the compartments can be a freezer or a fridge, the draws on the bottom pull out which is amazing, and I LOVE the space.
Originally posted on Samsung US

Features

3 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2023-11-29

Samsung Care

We're glad you love some of the refrigerator's features, Jess. Let us assist with the water pitcher. Below is the link to troubleshoot the Autofill water pitcher that doesn't fill. It also includes other resources if water does not dispense and if there are leaks from the autofill water pitcher, which we suggest checking too. Autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146578890) to help our team pull up your information when you message us. Thank you. -Angelica

Jaime
5 (9,999)

2023-03-11

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] Love the handle-less face of this fridge. I purchased both the stainless steel panels and white panels. The white is not obnoxiously bright. Really fun to be able to change the vibe in the kitchen by swapping panels. The fridge once it has come to temp is whisper quiet. Was concerned about that at first, but after 48 hours, it never made a sound again. Spacious, bright interior. Love the soft freeze option for the flex zone to have the ability to not put all items into a deep freeze. The autofill water pitcher and beverage center is the cherry on top. Very happy thus far.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Anthony615
5 (9,999)

2024-03-29

Auburntown

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] Our family has been using this fridge for about a week and we love it so far! The duo ice maker with two types of ice is amazing. I love that it auto disperses and its not like traditional ice makers where you push it down. The water pitcher is a great add-on and the water tastes clean and ice cold. Theres ample storage in the fridge section as well as the freezer. The Smartthings app is a cool convenient way to control some of the features/settings. The only con i have with this refrigerator is that i could not get one of the plastic shelves to go in. I thought i was going crazy but a previous reviewer mentioned the same thing. I cant wait to add the color panels and customize our fridge. Overall 10/10 purchase!
I recommended this product.
MarinaGC
5 (9,999)

2024-04-17

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] have now had the Samsung Bespoke Counter Depth 4-Door Flex 23 cu. ft. Refrigerator with Beverage Center (RF23DB9600QL) for a few weeks and have fallen in love with how spacious this fridge is. My favorite features are: -I am able to store my groceries in set drawers/shelves without worrying about expedient spoilage. -Larger sized items from big department stores can sit without me worrying about doors closing. -Auto fill water pitcher is convenience and a fun way to get excited about daily water consumption. I also love that the water spout is concealed on the interior of the fridge -Multiple ice options in one machine -Option to change bottom right into fridge or freezer -Easy to clean stainless steel fridge doors
I recommended this product.
Average Guy
5 (9,999)

2022-04-05

Arizona

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I'm going to try to be brief, brilliant and be gone. Simply this fridge is amazing. I have had Samsung fridges in the past which is why I consider them again but the level of customization on this fridge would blow your mind. This can be good and bad. The wife and I can make it fit an aesthetic she is going for. Bad when she changes that look she will than opt to buy the different panels to change its look. We currently have 3 different sets including a Dancy winter wonderland version. Past the design the function of a fridge is solid. Keeps stuff cold and the freezer doesn't have that awful freezer drawer I have had on other models. If you want to add to your kitchens look with a quality fridge this si the way to go.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
BriM1
5 (9,999)

2024-03-29

El Segundo

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I have now had the Samsung Bespoke Counter Depth 4-Door Flex 23 cu. ft. Refrigerator with Beverage Center (RF23DB9600QL) for a few weeks and have fallen in love with how spacious this fridge is. My favorite features are: -I am able to store my groceries in set drawers/shelves without worrying about expedient spoilage. -Larger sized items from big department stores can sit without me worrying about doors closing. -Auto fill water pitcher is convenience and a fun way to get excited about daily water consumption. I also love that the water spout is concealed on the interior of the fridge -Multiple ice options in one machine -Option to change bottom right into fridge or freezer -Easy to clean stainless steel fridge doors
I recommended this product.
Andrew and Rachel
5 (9,999)

2024-12-24

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
We designed a pantry wall using the navy coloured panels. The fridge is very sleek.
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I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
katlupo
5 (9,999)

2024-03-18

Newton

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We love this fridge! It's sleek exterior makes my kitchen seem bigger, the space inside the fridge section is wonderfully laid out, ensuring that we can see everything clearly and organizing it is a breeze. The only downside I could see, is the freezer space is a little small. We have a chest freezer, though, so it's not a problem at all. We switched the flex temp side to get more fridge space and so our youngest has easy access to her own things. The beverage center and ice capabilities are amazing, too. We love the access there, and the ice fills quickly, which is important for our family of five. The fingerprint proof stainless does leave prints, but they are easily wiped off with a dry towel.
I recommended this product.
Unfinished remodel
1 (9,999)

2025-09-23

Illinois

Capacity : 23 cu.ft. | Colour : White Frost
1 (9,999)
This refrigerator has been standing in my kitchen for almost 2 years without any panels. I have checked the website over and over looking for availability of the colored panels I was promised when I purchased it. Now I find out all the colors have been discontinued with the exception of a limited few. What a scam. So now I will be forced to choose white or stainless which I could have had in any frig on the market back then. It's unfortunate that Samsung has put so much money into marketing the Bespoke line and not into the actual product they sold.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-23

SEA Care

Hi there, We are saddened that the availability of colors for your fridge's panel is limited. We would like to have a direct conversation with you to discuss your overall experience, explore other possibilities, and address any additional concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150815600, to help our team locate your information when you message us. Have a great day. -John

LoS82679
4 (9,999)

2024-09-09

Yuma AZ

Capacity : 23 cu.ft. | Colour : White Frost
4 (9,999)
[This review was collected as part of a promotion.] Have been enjoying our Bespoke 4-Door Flex fridge for 4 months now. Beautiful inside and out. Awesome storage organization. Beverage center kills ugly front mount water and ice service. The ability to establish two bottom cabinets for either fridge or freeze is a grand slam feature. Anyone complaining about the fingerprint “free” stainless has never had not treated stainless. Wipe and be done. No stainless cleaner or surface wipe with oil. Only four stars for the three or four times that the water pitcher took hours instead of seconds to refill.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
IshDel
5 (9,999)

2022-02-25

Hollister

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] This refrigerator has been great! The double ice maker has been very convenient. The available area to store food is phenomenal. I usually have too much space now. The best part of this refrigerator definetly has to be the extra door on the exterior of the door that houses the pitcher of water. It has been very convenient to fill my water bottle and my coffee maker with the pitcher. The double freezer door is nice and has also given me a large area to store food. I have yet to try the feature where I can make the 2nd freezer into a fridge, but I like having that option. Overall this refrigerator has been wonderful, it has surpassed my expectations, and I highly recommend it for anyone who is looking to upgrade or replace their refrigerator.
Elen64
5 (9,999)

2021-12-23

El Paso

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] My daughter got this fridge a couple of months ago and even tough it did take several months to arrive once we got it i can say it was very well worth it. The fridge its very nice and bright i love the led lights that it has also the most important feature on this fridge is that it allows you to custom it by changing the panels. The beverage station is what my grandkids love the most since they have easy access to their favorite beverages. I would really recommend this fridge to anyone looking to buy a new fridge i promise you wont regret it.
RealtorStanley
5 (9,999)

2022-03-24

Palmdale, CA

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We bought this because our other samsung was not counter-depth, and wasn't a good fit for the new home. No Ice dispenser but it is nice to have 2 size of ice, they called it ice cubs, and ice bites, it is on the bottom freezer, but it also takes some space valuable space of your freezer, not a big deal with the Flex Zone on the Right Bottom door, that you can also use it as a Freezer, and the beverage center it is an easy way to have water or some fruit infusions, ready and cold for you at anytime of the day. We decided to buy another bespoke fridge, but it is a shame they are not compatible with the 4 door one. We had to change a little the kitchen layout so they are not side to side. But it works good. Glass Panels area really easy to clean.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
cmanub4u
2 (9,999)

2024-04-09

Flower Mound, TX

Capacity : 23 cu.ft. | Colour : White Frost
2 (9,999)
I recently purchased the Samsung 4-Door Bespoke Flex 29 cu ft Refrigerator with high hopes for its innovative features and reliable performance. However, my experience with this appliance has been far from satisfactory, to say the least. After just one month of use, I encountered a significant issue that greatly impacted my confidence in this product. Without warning, the refrigerator began leaking water from the water filter, creating a mess in my kitchen and causing concern about potential damage to my home. In an attempt to troubleshoot the problem, I promptly turned off the refrigerator's main power source on the electric board, expecting the leak to cease. To my dismay, the water continued to flow unabated, indicating a serious malfunction beyond a simple power reset. In a state of urgency, I resorted to shutting off the emergency water shutoff valve to halt the flow of water. Even then, the situation remained dire, as I had to take the drastic measure of removing the water filter from the refrigerator to address the issue at its source. To my disbelief, upon removing the filter, I discovered an alarming amount of water – an estimated 8 to 10 gallons – had leaked from the appliance. This not only posed a significant inconvenience in terms of cleanup but also raised questions about the reliability and integrity of the refrigerator's design and components. As a consumer who invested in what was advertised as a premium appliance, I expected nothing short of top-notch quality and performance from Samsung. However, this experience has left me deeply disappointed and frustrated, casting doubt on the overall durability and dependability of the 4-Door Bespoke Flex Refrigerator. In conclusion, I cannot recommend the Samsung 4-Door Bespoke Flex Refrigerator based on my firsthand experience of its inability to withstand basic usage without encountering significant malfunctions. Samsung must address these reliability issues promptly to uphold its reputation for excellence in the appliance industry.
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Features

4 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-04-09

SEA Care

Hi there, We appreciate you sharing your experience with the fridge leaking the water filter. Let us provide you with tips and tricks to help improve the leak from the water filter. Please the link and follow the instructions in the link below to help improve and prevent the leak from the water filter. Leaking Ref / Water leaks in a Samsung refrigerator cooling https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147028878) to help our team gather your information. Have a great day. ^Charles

EllanyS
4 (9,999)

2024-04-17

Capacity : 23 cu.ft. | Colour : White Frost
4 (9,999)
[This review was collected as part of a promotion.] Very happy with this fridge so far. We have fairly low water pressure to our fridge so the auto fill pitcher has been absolutely amazing. No more waiting for a slow flow, we can let the pitcher fill and not have to wait later. Not needing to open the entire fridge to access the pitcher is also a nice feature. Shelves are all in good locations and leave enough room to fit anything we need in the fridge. The only reason I would rate this a four and not a five is the ice trays. The covers meant to hold the ice scoop ended up being in the way more than they so we removed them. Without the covers less ice slides out the back of the trays, though some is still escaping. Overall not a big deal. Having a scoop for both ice options is worth a little mess at times.
I recommended this product.
jescobe82
5 (9,999)

2022-03-27

Mesa, AZ

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We are about 7 months in on this Samsung Bespoke refrigerator and it is a kitchen game changer per my wife. We loved being able to select whatever door panels you wanted to add some character to our kitchen. The dual ice type ice maker is a great feature and produces copious amounts of ice. Another excellent feature is the lower right freezer that can be a freezer or a fridge. Whe wifi seems to work well with the app. All in all, with the color combos and features, this was an awesome purchase for us. You won't be disappointed!!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Tassu
5 (9,999)

2021-10-14

Eastvale

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] Disclaimer: I received the fridge at a discount in exchange for my review. I absolutely love my fridge. From the aesthetic panels to the auto-fill water pitcher to the WiFi connectivity, this fridge has it all. I'm so glad I bought this fridge, and I'd highly recommend it to anyone else considering getting a new fridge. The auto-fill water pitcher is my favorite feature so far. I have. a family of six, so we go through water very quickly. Usually we'll have a line by the fridge of people waiting to use the water dispenser. Or, one of us has to fill up a jug to take tot he table with us. Samsung has answered our problems with this fridge. Now with only a few seconds of waiting, my family can get a full jug of water that hydrates a growing group of rascals.
Response from Samsung:
2021-10-15

Samsung Care

Thank you for the recommendation. Samsung appreciate your feedback! ^Pat

HeatherT1
5 (9,999)

2022-02-03

Houston

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I love this fridge! The overall looks is very modern and the glass gives it a very sleek look to it. The auto fill pitcher is amazing and I love having two options for ice. My only complaint on the ice is that sometimes you lose some pieces out the back when scooping. For overall storage the refrigerator fits everything I need and I love how I can customize the temperatures of the flex door and crisper drawers via the app. Overall I am very impressed with my Bespoke 4 door flex refrigerator by Samsung.
arriagaadventures
5 (9,999)

2021-08-04

ELK GROVE

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We've had this fridge for about 2 weeks now and we love it! It fits a lot of food and the freezer section is well designed so everything is easy to find. The beverage center is so convenient especially with 2 kids. I love the auto-fill pitcher. I've been putting tea leaves in the infuser to make cold brew tea. The kids' favorite part of the fridge is the small bites ice. I have to admit, it's pretty cute. The control panel on the inside is intuitive and easy to manage. The custom panels make a big statement in the kitchen. It's the 1st thing everyone notices. It's nice to know that we can switch out the panels to a different color later on if we want to. The flex zone area is really convenient for when we need more fridge space and less freezer space. Overall, I love this fridge!
Response from Samsung:
2021-09-13

Samsung Care

Wow! This looks amazing! Thank you for sharing these images with us. ^Pat

SoftailGin
5 (9,999)

2021-10-12

Southaven

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We've had this fridge for about 2 months now and we love it! It fits a lot of food and the freezer section is well designed so everything is easy to find. The beverage center is so convenient especially with 2 kids. I love the auto-fill pitcher. I've been putting tea leaves in the infuser to make cold brew tea. The kids' favorite part of the fridge is the small bites ice. I have to admit, it's pretty cute. The control panel on the inside is intuitive and easy to manage. The custom panels make a big statement in the kitchen. It's the 1st thing everyone notices. It's nice to know that we can switch out the panels to a different color later on if we want to. The flex zone area is really convenient for when we need more fridge space and less freezer space. Overall, I love this fridge!
Wrenkema6
5 (9,999)

2021-12-13

Hudsonville

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We never run out of room with this refrigerator. The width is amazing. I can open both doors out and easily see everything at a glance. The shelve spacing is well designed. I love the freezer on the bottom. I like that you can make one of the flex zones into a refrigerator if needed. This refrigerator connects to smart things so I can change any of the zones from my phone. I can tell it to stop filling the auto fill water container if I choose or make an area very cold for rock hard ice cream. I enjoy the option of small or large ice cubes. The ice pulls out on trays so you can get to them easily. There is a separate area that allows you to open a section of the door to reach the water pitcher and items you use often. It has a clean modern look. It really updates the look of our kitchen.
Anonymous
1 (9,999)

2026-07-20

Capacity : 23 cu.ft. | Colour : White Frost
1 (9,999)
Just like many that have posted about this issue, the mini chunk ice maker leaks water into the ice holder and it freezes and becomes one solid chunk of frozen ice. I have not seen Samsung offer any type of solution for this and every time i call in, i am give the run around on the issue and the fix. Samsung what type of help can you offer for this issue. Its very common as you can read but i havee not seen where you have helped with a solution
Originally posted on Samsung US
Kuravaina
5 (9,999)

2023-10-02

Florida

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] It is really customizable with the different types and colors on the panels. Panels are easy to replace. The water center is pretty useful, you can empty the jar and it will replenish by itself pretty quick and with cool water. The freezer is better organized at the bottom with the individual drawers, 500 times better that a single big bottom drawer. The two different types of ice is a home run and the capacity is great, I don’t miss at all the door dispenser and all the mess if implied.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
bdubs
5 (9,999)

2024-05-29

Chandler, AZ

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We purchased this refrigerator about a month ago to replace a model from 2017 (another brand) that stopped making ice altogether. We chose this model for it's height (73"), appearance, and ice producing capabilities. The ice is incredible. Two sizes and always plenty of it. I have a family of five and we live in the desert, but i am confident this machine will keep up with us. Also, the beverage center with the pitcher has been awesome for filling up large water bottles quickly.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
LuvBespoke
5 (9,999)

2022-03-26

Pheonix,Az

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I have been waiting on this refrigerator since it was first released . With no handles and squared edges and ability to pick colors makes it sleek and helps it to blend with my cabinet colors . Built in beverage center eliminates the need to buy another refrigerator. Inside Water pitcher eliminates the stains of water leaks. I absolutely admire the design of Bespoke and would definitely recommend . But be mindful of the height of the fridge and do measure before buying .
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Asagwali
5 (9,999)

2022-04-13

Rockville, MD

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I got this Fridge just over a month ago after waiting for inventory to become available. This is my first Samsung Fridge - my TVs are all Samsung as well as our mobile phones. This Fridge is really cool and elegant and has transformed our kitchen given its very exquisite modern look, the glass panels and the 4 door combo. The Fridge is very technologically advanced and you can control certain features through a mobile App. My favorite in the Fridge ia the automatically refillable water pitcher! This is a very cool innovation that revised the water immediately you put back the pitcher. You no longer have to stand and wait in front of the Fridge for your glass to fill up! The water pitcher also has an internal pouch where you can place lemon, mint leaves or other fruit to get your flavored water at your fingertips!!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
KenM
4 (9,999)

2025-08-01

Capacity : 23 cu.ft. | Colour : White Frost
4 (9,999)
Bought this 4 door flex unit and have had nothing but issues with the ice maker. Constantly have to clean out lower drawer that gets ice all inside of it. It continually builds a wall of ice in the rear corner of the ice tray preventing any new ice from back filling what we use. We essentially have to yank the drawer out to shift any ice from the rear to the front and chop out any formed ice wall in the back. For such an expensive fridge, this ice maker is horrible!
Originally posted on Samsung US
WillInUtah
5 (9,999)

2022-03-25

Salt Lake City

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] This is a pretty rad fridge, my brother thinks we live in an episode of “Cribs” now. Dual ice maker and flexible fridge are great as we have a chest freezer in the garage. We got the counter depth version and I’m glad we did. As you can see in the pictures it sticks out just enough to open the doors all the way, and with the large island we need the room there. Love the blue upper and gray lower panels, with the idea that we can change them in a few years if we want.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Mermaid25
4 (9,999)

2025-01-03

Bluffton SC

Capacity : 23 cu.ft. | Colour : White Frost
4 (9,999)
[This review was collected as part of a promotion.] I have had my refrigerator for a little over 2 months. It is performing nearly perfect. I love how bright the interior is lighted, the stainless steel is easy too clean, I like not having handles. The freezor is larger than I expected. I use both lower sections on freeze. The only thing I am not happy with are the ice baskets. The cubes freeze together and have to be broken apart or dumped and start over frequently. Over all I am pleased with my new refrigerator.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
cmshure
5 (9,999)

2024-03-31

Woodland Hills

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] Love this Samsung refrigerator. For a counter depth model, this fridge has tons of space. It is such a pleasure to use and allows me the ability to easily organize everything which is a blessing with 2 teenagers. I previously had a single drawer freezer which was always a mess but this fridge with its side by side freezer sections is so much better and the flex zone, which we use as a freezer, is great to have in case I need more fridge space for the holidays. The icing on the cake is the autofill pitcher. I didn’t realize how much I would love this. I use it to fill my water glass, the coffee maker, the dog’s water bowls, and pretty much anything else that requires water. It is extremely convenient and so much faster than the built in water dispenser. There’s also the beverage center and the 2 types of ice in the freezer.
I recommended this product.
Anonymous
5 (9,999)

2021-10-12

Savannah

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] It's been about 3 weeks since I replaced my fridge and I love it. The Bespoke aspect makes it mine, you're not going into a store and seeing the same fridge that I have. It's huge capacity is great for big families and the flex zone is so clutch when you need more space in the fridge. I can't speak too much on the ice maker because we rarely use ice, I would have preferred a dedicated ice spout like the water dispenser though, solely for aesthetic reasons I will admit. It's really quiet too, I rarely hear it in the day or night. My only gripe was that the measurements didn't include the wheels on the bottom of the fridge, so I had to adjust my cabinets a bit, but not a deal breaker. All in all, if you have a opportunity to see one of these and you're one of those people who love kitchen gadgets, you'll instantly fall in love.
FoundOurFridge
5 (9,999)

2024-07-02

Denver, CO

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We have had this refrigerator for a few weeks now, and we really love it. We have a freezer in our garage, and so the ability to flex one of the sections for more refrigerator space has been really helpful. I love the look in our space and the sleek design, and the beverage center is great. Lots of shelving makes it easy to hold a lot of stuff and also stay organized. Overall I’m really happy with the purchase- it’s been a great addition to our kitchen!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Heyold
5 (9,999)

2024-10-08

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
I bought this refrigerator about 8 months ago and we love it! The design makes it relatively easy to keep the refrigerator clean. The ice maker is awesome and the ability to turn the ice on and off keeps it from being out of control and clogging up. My last fridge made like 20 ice cubes at best. This one stores quite a bit. The flex space is also super convenient, but frankly it's the design that keeps it from becoming a unidentified frozen object space.
Originally posted on Samsung US
HappyCustomer
5 (9,999)

2025-02-13

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
Purchased in Nov 2024. The refrigerator is quiet and we love the beverage center. I added an extra in-line filter behind the fridge to remove more things like PFAS etc. and the water tastes great which is saying a lot since I really don't like plain water. The beverage pitcher is a fantastic feature that we use every day for cooking etc. Also with the Flex feature we made bottom right side a fridge for my daughter for easy access from her wheelchair.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Anonymous
5 (9,999)

2024-04-03

Georgetown

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I am obsessed with my new fridge from Samsung. It’s stylish, sleek, and high tech. The four door model has the FlexZone, which can be converted to a fridge or a freezer. The stainless steel back wall makes it extra luxurious instead of a boring plastic white wall in most of the refrigerators. The beverage center is a definite plus, and I’m addicted to the auto-fill pitcher where you can make infused water. Did I tell you about the dual ice maker, you get both bite sized and standard sized ice. The stainless steel exterior is a fantastic feature to have with a toddler. I am yet to use the SmartThings app, but I’m sure it would come handy to control a few features from your phone . The interior is quite spacious for a counter depth fridge. Con: I didn’t like that I couldn’t get a plastic shelf go in easily on the left side though.
I recommended this product.
samsungfan
5 (9,999)

2022-03-24

Bay Area, CA

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I was so excited for this refrigerator that I actually reserved before they were available for purchase. The split color works very well with my two tone cabinets, and I love the glass panels (goodbye fingerprints). My husband was on the fence with not having an ice dispenser in the door (there are two ice makers inside), but the water pitcher with infuser more than makes up for it. Oh and I got such a great deal on price, it really can't be beat!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
LauraR
5 (9,999)

2023-09-18

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We have had our 4 Door Flex Fridge for a while now and it suits our needs well. Honestly, we were worried about ordering this fridge as there are reviews that indicate the parts are hard to find and if something goes wrong, it's hard to repair. So, we did hesitate. But for the space we have and the needs for size, etc., we decided to purchase it despite some concerns. It has been fine so far and we hope it continues to work for many many years.
Rebecca
1 (9,999)

2025-08-09

South Carolina

Capacity : 23 cu.ft. | Colour : White Frost
1 (9,999)
Be very careful - Samsung knows there are issues with this product and the ice maker. Purchased and ice maker froze and poured water ruining hardwood floor. Owned for just over a year. Called Samsung and they claimed it’s not their issue. Had to file homeowners claim- and after reading online this is a well known issue. Confirmed by multiple repair companies who have worked on our fridge. This should be illegal- will not purchase Samsung again!!
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-08-11

Samsung Care

We understand the frustration of dealing with a freezing ice maker, Rebecca. Let us help. If your ice maker freezes over, please refer to the latter part of the guide under the "Ice maker is frozen over" section for instructions on what to do. We also suggest checking the attached hyperlink about connecting the refrigerator to SmartThings. You can access the guide through the link below. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150328167 to help our team pull up your information when you message us. Thank you. -Angelica

BillH
5 (9,999)

2023-10-02

Florida

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We really like the layout and functionality of the new refrigerator. Cooling seems to be consistent on all levels and we don't get any freezing in the back area's like our old unit. Ice maker works great and makes plenty of ice for the 3 of us. Once small complaint would be that there is not much room in the fridge for things that are tall like milk just and large condiment container. The top two door shelves are too short for milk jugs or coffee creamer containers. Glass panels are easy to keep clean. Probably the biggest problem is that the hinges on top are so high up that we cannot open the doors on the cabinets above the fridge all the way, but then not much stored there as it is too hard to reach so not much of an inconvenience. Overall, very nice Fridge. Freezer has no negatives. both sides work well layout wise and there is lots of room.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
LilKatieJ
5 (9,999)

2022-01-17

AZ

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We purchased this fridge to replace an LG fridge that died after only 4 years of use (and had problems for long before it completely died). I LOVE everything about this fridge and wish I’d gotten it a lot sooner. The only thing I’m at all sad about is the ice bites. Let me be clear, I definitely prefer the ice bites to any other refrigerator ice I’ve ever had, but in a lot of places it’s sort of implied they are like a nugget ice but they are not, just very small, and still quite hard, ice cubes. Overall very pleased though. And even though this is the same size as the fridge I am replacing it fits a lot more food. We chose to purchase the navy glass panels and it looks very nice. My husband installed the panels himself quickly and easily. We bought neon dry erase markers and use the front of the fridge as a white board for family communication.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
MariaEmma
5 (9,999)

2024-03-28

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] The fridge is easy to use. I love the AI smart hub that allows me to control the fridge, especially when the family is away on cavations. We have 3 little ones at home and the finger smudge free technology is perfect for these little sticky fingers. The fridge is easy to install, spacious and the sliding shelves make it so easy to store and getting my food. I'm obsessed with the beverage center. Auto fill pitched is a time saver and the water tastes amazingly good! The duo ice maker is a game changer for the ice lover in me - Different kinds of ice for different occasions. The UV light eliminates odor, which make the fridge always smelling good and fresh! Flexzone also allow the flexibility to usage my fridge/freezer space. This fridge was designed with consumers in mind while looking so chic and sleek, which fits right into our new built kitchen!
I recommended this product.
AKgardener
5 (9,999)

2024-11-10

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
I love this refrigerator. The top doors make it easy to organize your stuff so it is easy to get to. That, and the flexibility of the bottom frig/freezer, makes staging things for harvesting or the holidays much easier. I like the ice maker better than I thought I would. The only thing so far that drives me nuts is that the frig/freezer door pocket shelves are less than two standard soda cans deep. That was a missed opportunity.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
DavidSW
1 (9,999)

2024-09-13

Ventura, CA

Capacity : 23 cu.ft. | Colour : White Frost
1 (9,999)
We bought this about 10 months ago. It's nice. Looks great. Except. The freezer door will open as you open the refrigerator door. Or as you close it. Or if it feels like it. There are motion sensors in the sides of the doors, a nearby hand wave will do it. The freezer will stay open a half inch until your food defrosts or you come home and notice. My take on this is that refrigerators have been around for 100 years. The science of getting the doors to close should have been settled by now. Two service calls. The first recommended loading the door with heavy stuff so it stayed closed. Service tech said this was a known problem. The second replaced the door. Neither fix worked. Samsung is not exactly jumping through hoops to fix this, so I guess for the 10 years and one month that refrigerators last these days, we will have soft ice cream.
Originally posted on Samsung US

Features

5 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-09-18

Samsung Care

Hi David SW, It sounds frustrating to have the freezer door open unexpectedly when the fridge door is closed or opened. We would love to help with your experience. We have checked on the photo that you have provided over to us and it appears to be a Samsung side-by-side refrigerator and not this refrigerator model. To better assist you and determine what steps can be taken to help with your refrigerator model, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1147538172 to help our team pull up your information. Leo

Bobby D
5 (9,999)

2023-09-18

Pasadena, CA

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I've owned my new Bespoke 4 Door Flex refrigerator for about 6 months. The refrigerator is extremely functional and has a lot of room to store my frozen items and fresh goods. The ice machine (two different ice types) is amazing. The automatic refilling of the water pitcher is awesome. We drink a lot of water and use tons of ice. This refrigerator changed our worlds. We are extremely happy with the product and functionality.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Benbelman
5 (9,999)

2024-04-03

Jarrell

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] This Samsung fridge is the perfect size for a couple. We love the elegance and simplicity of it!! It is super easy to install and makes ice quickly! The SmartThings app is great for maintenance notifications like filter life and internal temp. The size of it is perfect for a small family. Lots of storage and I love the beverage center. It does easily scratch however. The dual ice makers are great as well!
I recommended this product.
mummyyummylifestyle
5 (9,999)

2024-03-18

Glen Mills

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] This refrigerator is the perfect addition to our new kitchen. Its sleek, modern design makes it stand out and its functionality is ideal for our busy family. I really appreciate the dual ice maker and the flex zone which provide us with the flexibility for extra cool storage. Moreover, the beverage center is a great motivator to drink more water. Dual ice maker with 2 different ice sizes is convenient and perfect for different type of drinks and occasions. Stainless steel finger print resistant leaves it looking new and sleek all the time. I have 3 kids and we haven't had any issues with them leaving there fingerprints on the fridge's surface. The fridge is also spacious with UV deordorizer that keeps it smelling fresh with no odor. The sliding shelves are awesome for accessibility and just so easy to use! We love our new fridge and definitely recommend it!
I recommended this product.
Antrun
5 (9,999)

2022-04-19

Alva Fl

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We bought this refrigerator for our newly build home 6months ago. I can’t say enough great things about it. Love the glass panel designs ( we went with white top and Matt black bottoms). The top refrigerator section is large enough to store fresh produce and I love the flex freezer! The thing i love the most is no stainless steel exterior - so no fingerprints!! Beautiful fridge/freezer that really compliments my kitchen ❤️
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jill
5 (9,999)

2022-11-03

Wadsworth, Ohio

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] The Bespoke 4 door flea fridge is a work of art! Modern streamlined look with features and amenities that excite the senses! The modern panels allow for easy changes to compliment your every changing taste! The functionally of the four door flea is unique and user friendly! The beverage center is a must and it worth every penny! The Bespoje line is stunning and functional! You will be obsessed with your kitchen once again!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ATXDeb
5 (9,999)

2023-01-18

Austin, Tx

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
We have had this refrigerator for 3 months. Both my husband and I say almost every day “ I love this refrigerator!” Best refrigerator we have ever had. It’s perfect. Ice maker even kept up during Christmas for 10 adults. Used the flex section as extra refrigerator space during the holidays. We hated our old Samsung Refrigerator that leaked and loud ice maker. But this one has no flaws. Just buy it. You’ll love it too!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Razzy
5 (9,999)

2022-12-16

Dickson,TN

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I have the 4 door flex Besoke. I use the flex door for my drinks, which I have set to keep them extra cold. I also like the pitcher that I can infuse my water. If someone forgets and leaves the door open, it sends a notification to my phone. Thru the app you can also change the temperature without having to open the refrigerator door to do this. I can’t wait to order extra panels so in the spring I can change the color.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Vheissus310
5 (9,999)

2022-03-31

Chandler, AZ

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] Pre ordered this fridge for our new home build. It's perfect for our family of 7 and the kids are able to use the water pitcher and get ice with ease. The pitcher itself at times fails to refill and some wiggling makes it work again... Over all just happy to have the ice in the freezer portion and the water dispenser in the fridge portion. I'm hoping this causes less failures over time which is common with fridges.
ribbery
5 (9,999)

2022-01-10

Euless, TX

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] 3 months now, absolutely loved it. Able to store foods for weeks and parties. Guests are amazed by the look and the size. One thing though, I have to get the a new breaker without GFCI installed. It keeps tripping my breaker and my house is just 5 years old. I am looking forward to replace the custom panels. Strangely, only professional installers are recommended. How can I change it time to time as I like.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Miro
5 (9,999)

2024-10-13

STL

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] Great refrigerator. Very quiet. Love the AI Family Hub but still learning how to make optimum use of the many options and apps. Wanted a white refrigerator to match current kitchen appliances but could only find lower end refrigerators in that color. The Bespoke offered the choice of several colors and was one of the deciding factors in buying this product. We love the white glass. Very happy with this fridge.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
sylvan
4 (9,999)

2022-04-05

north carolina

Capacity : 23 cu.ft. | Colour : White Frost
4 (9,999)
[This review was collected as part of a promotion.] It looks like a really neat fridge. The features are neat and the custom colors are a fun idea. Too bad we wound up having to return ours, it was too big to fit in the area we were putting it. Too tall. Double check your measurements - including the height! - before committing to it. If they came out with a slightly shorter one (and possibly, very slightly narrower), I would definitely consider it.
I recommended this product.
Yanadane
1 (9,999)

2025-07-28

Los Angeles

Capacity : 23 cu.ft. | Colour : White Frost
1 (9,999)
My samsung bespoke refrigerator broke only after 2 years of usage. Diagnosis says compressor kit and main board needs replacement. These are the heart of the refrigerator. I heard the compressor is in back order so no chance this will be fixed anytime soon. The inverter compressor is in 10 year warranty so I hope you give me the attention i need. This is so frustrating , I had so much hope on this ref.
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-07-29

SEA Care

Hi Yanadane, We understand your concerns about the compressor and main board of your refrigerator, and we are here to help. We recommend contacting our Samsung Parts Team at (800) 627-4368. They are available Monday through Friday from 9:00 AM to 6:30 PM EST to assist with the replacement of the compressor and circuit board for your unit. They can verify the compatibility and availability of the parts and accessories you want to order. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150170136) when you message us so our team can retrieve your information. Thank you. -Kimberly

dsandersNV
5 (9,999)

2022-01-17

Las Vegas, NV

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] The Bespoke replaced an aging LG (15+ years) refrigerator. The LG served us well over the years but was starting to fail and before we had a total loss we decided to upgrade with Samsung. So far it's been beyond nice, the flexibility of the refrigerator / freezer option has been helpful and so useful. My only gripe is the inability to configure the inside shelves beyond the two or three set options.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
jescariaga
5 (9,999)

2024-03-18

Hawthorne

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] This refrigerator is top notch! It has all the features you want + a beautiful sleek look. Some of my favorite things: - Flex Zone option: I absolutely love that the bottom right section can be a freezer or a fridge. It is the perfect place to for a beverage fridge! - LOVE the different ice options! The ice bits (nugget ice) it the best and the feature works so well. - Having the inner door water pitcher and water dispenser is perfect. You don't have to see it but it is there when you need it. - There is so much space in the refrigerator and the shelves in the doors are amazing. They hold so much. - I love connectivity! Getting a notification from the app on my phone that a door has been left open is incredibly helpful when you have two small kids. - AND... NO FINGERPRINTS! Those tiny little kids hands always touching everything don't even leave a mark!! This has been a great purchase!!
I recommended this product.
hutchhouse
2 (9,999)

2025-06-27

Capacity : 23 cu.ft. | Colour : White Frost
2 (9,999)
Love the design and layout of unit. The ice makers however are awful. The constantly dispense broken ice, cubes and bites - we have removed, defrosted, cleaned and reset multiple times. Issue keeps occurring. The water tubes to the trays are not iced over and are clear - water sometimes spills out of trays and then ices up the drawer and trays. Super frustrating design and to deal with.
Originally posted on Samsung US
Response from Samsung:
2025-06-30

Samsung Care

Hello, We want to inquire more about what transpires with the refrigerator and would like to assist as soon as possible. You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

salhai
5 (9,999)

2024-03-18

Houston

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] The bespoke fridge is great and has a super cold and crisp water dispens. Every sip is refreshing, while the two ice cube sizes cater to different preferences. Space is never an issue, thanks to its generous interior, accommodating groceries and beverages with ample room to spare. I also enjoy the flex space as it can expand the refrigeration space as needed. What truly sets this fridge apart is its outstanding app functionality. The app lets you customize the fridge's temperature settings remotely, ensuring optimal food preservation and energy efficiency. Additionally, it sends convenient notifications if the door remains open for too long, safeguarding against energy wastage and food spoilage. While the bespoke fridge may represent a significant investment, its unmatched combination of advanced features, spacious design, and smart technology make it a worthwhile addition to any modern home
I recommended this product.
SBDO
5 (9,999)

2022-02-19

Mexia, TX

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We have had our Bespoke refrigerator for several months now. I love the Flexible compartment. Right now I am using the meat setting and it keeps meat wonderfully. The upper refrigerator is at a great temperature for the rest of the products. I love the water pitcher and am drinking more water at home! The fingerprint resistant Blue Steele is beautiful and really finger print resistant!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2024-03-29

Hollister

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] There's a lot of things to love about this fridge we have used about 2 weeks now and we love it :) One thing to know is that the app does let you control a few things such as Auto filling the picture and whether you want to have ice be made all night I think that's really neat especially because you can also control the temperature and that's a really cool feature! It does take some getting used to opening the doors but once you get the hang of it it's very intuitive, the large capacity is great for a family, I also like not having or have baking soda for smells as there is a odor sanitizer built it that's very handy ! Things I love about fridge 1. Ice cubes regular and pebble 2. Flex zone which allows me to use a fridge or freezer 3. Auto refill pitcher Things I would change: 1. Ice cube tray spill when you scoop ice * We have not taken off the stickers because we are painting the cabinets
I recommended this product.
Gardenlady
5 (9,999)

2022-03-24

Palmdale, California

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I love the clean modern style of my Bespoke fridge and the ease of cleaning the surface. A quick spray of window cleaner on a cloth and it’s perfect; I like it better than stainless. The beverage center is a great feature and my active family uses it constantly. Filtered water and choice of ice size at your fingertips. Veggie bins keep produce fresh. I am very pleased with my purchase.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Taewon
5 (9,999)

2022-04-27

Thornton Colorado

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I’ve been using this awesome appliance over a months and I have no complains. When they delivered this through xpo logistics, we had some issues with them because of their ignorance not knowing how to properly deliver or install this beautiful machine but since then everything has been awesome. It is really spacious and look of it is just incredible and it never gets old. I love it.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
PBC1717
5 (9,999)

2024-03-18

Hawthorne

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] This is best appliance I've ever owned. The Flex Zone feature, which allows you to use the section as either a fridge OR a freezer, is simply amazing. From the outside the fridge just looks shiny and beautiful ... and it stays that way. Having a 7 year old and 5 year old I really appreciate the Fingerprint Resistance Stainless Steel. And having the beverage center inside the top left door keeps the outside looking minimal and clean. There's more than enough space and the dual ice maker (ice in two different sizes!!) just can't be beat. I downloaded the Smart Things app, and that might just be the best part of the refrigerator. I can control the temperature and lighting (among other things) simply by using the app. And when I accidentally leave one of the doors open the refrigerator beeps AND the app alerts me that the door is open. I can't get over all the features. It really is an amazing refrigerator!
I recommended this product.
Polly
5 (9,999)

2024-07-03

Florida

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] Shopped a lot of different brands and models. This Samsung model and the best designs and features in the market. We love the clean design and modern look but the game changer is the beverage center that has a self filling water pitcher. We also love the ice cube bins that offer 2 different kinds of ice. No more unsightly external water dispenser where the ice always gets stuck!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jmeo
3 (9,999)

2023-02-19

Capacity : 23 cu.ft. | Colour : White Frost
3 (9,999)
Bought yesterday, and we love the design. One thing that may turn out to be a problem is it is loud. For anyone with auditory processing differences, this can be a huge issue. My ears are ringing, and I can not stop hearing it. I want to get earplugs for the noise. We previously had an Lg , this one has less space available. Our family is downsizing so this may not be an issue.
Originally posted on Samsung US
Response from Samsung:
2023-02-23

Samsung Care

A quiet and correctly functioning appliance is what everyone wants, Jmeo. We're here to help with your Samsung refrigerator. A refrigerator is always quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation. Please check the resources below for more information. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ What noises a refrigerator makes and why: https://www.youtube.com/watch?v=cain2xjBCQE We know that your fridge plays a critical role in your family's diet. And the larger your family, the more food you will need. You probably don't think about it that much, but where you place food in the fridge can affect how long the food lasts. Use these tips to organize your fridge and keep your food fresh. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ You may also refer to pages 73-74 to learn more about the regular sounds your refrigerator creates. https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145487586) to help our team pull up your information when you message us. Thank you! -Angelica

Dashdaniel
5 (9,999)

2022-03-25

Bay Area, CA

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] We just git to our house and we did our kitchen. We bought the Samsung 23cu ft smart counter depth bespoke fridge and we couldn’t be more than happy with that. The color fits perfectly wity our kitchen. The lines are clean and modern. It has 4 doors(5 if you include the bar one). So far so good! The delivery was fast and ok the spot. They were beyond nice and attentive.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Cad42
1 (9,999)

2025-07-02

Capacity : 23 cu.ft. | Colour : White Frost
1 (9,999)
I loved this fridge when I bought it for all of the features. However, it died before it was four years old. We went 3 weeks without a fridge while Samsung sent the tech guy out to try and fix it 3 times to no avail. After 3 weeks without a fridge we had to go and buy a new fridge. Sadly, we wanted the features of this fridge but went with a non Samsung for reliability.
Helpful?

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-07-14

Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. We appreciate you being a loyal Samsung customer.

LindaC
5 (9,999)

2023-03-02

San Diego

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] The design of this refrigerator is what I was looking for. I love side by side but dislike the lower drawer freezer of a French door refrigerator. This 4Door Flex is ideal. It gives me the best of both worlds. Water/beverage center is inside the sleek glass door fronts for a modern clean look, In addition, the wonderful customizable panels so you can match your decor.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Greg
5 (9,999)

2022-01-18

Phoenix, AZ

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] After a few months we still love this refrigerator. The automatic filling water pitcher is amazing and we didn't think it was going to be a big deal. Having a flex section really helps especially if you have a separate freezer and don't need the extra space. We highly recommend this Refrigerator. It does seem a little taller than normal. It barely fit under our cabinets.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Marcia
5 (9,999)

2022-01-17

Florida

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I shopped for a refrigerator for a long time before deciding to go with the customizable counter depth Bespoke one. I wanted to move the fridge a few steps out of the tiny kitchen into the adjoining dining room so I wanted it to look good. We are waiting to get all the panels we wanted but it will be worth the wait. Will look even better when a cabinet wraps it!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)
Honest1
5 (9,999)

2025-03-02

Herriman, UT

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I've had this refrigerator for well over a year now and I have to say it's incredible......the temperatures stay steady, the interior layout is very user friendly and the beverage center is awesome. I've never run out ice, and I'm a real fan of the flex section that can be used as a refrigerator or a freezer......and it works! Being able to change out the door panels would allow for matching the appliance to any kitchen make over that may take place. I could go on forever regarding how incredible this refrigerator is, or, I could just say it's a Samsung....that says quite a bit right there. I know it will last! This is my third Samsung refrigerator....I've never had a problem with any of them, I've just upgraded to newer models with more features. Istill use my first one in my basement as an 'extra'. It still performs like it did the day I bught it. Every major appliance in my home is a Samsung, and I'm pleased with all of them.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lawgal13
5 (9,999)

2022-07-05

Pikesville

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] My new Samsung BESPOKE 4-Door Flex™ refrigerator (with customizable glass color panels featuring the beverage center and dual ice maker with Ice Bites) was finally delivered yesterday, and other than the Navy color being much darker than anticipated it is an amazing appliance! The Wifi connectivity is actually useful, and I've transferred everything from my old fridge/freezer and there's gobs of extra room! Love the beverage center with infusable water pitcher, and the crisper drawer and bottom right unit that can be either freezer or fridge. The lighting is beautiful and the anti-slip glass shelf is a lovely added feature, and also the fingerprint resistant surface. Like all Samsung fridges, the door-open alarm is a handy feature too. The temp settings actually run colder than indicated, which is not usually the case so I'm glad it's not too warm. If you like both form AND function with a stylish look this is your refrigerator!
Melofalltrades
5 (9,999)

2024-04-15

Lawrenceville

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I will just jump right in and say the beverage center is my favorite feature of this refrigerator! The water pitcher is great because it’s full every time I come back to it. I can’t wait to start using it to infuse my water with fruits! Opening that anrea without opening the whole refrigerator is so neat! The bottle/can storage allows me to grab a drink and go! Also, the two different sizes of ice in the freezer actually makes a difference! I can use the larger cubes for a cocktail and it does it melt quickly. The smaller cubes can go in my water bottle for working out. Also, this refrigerator is very roomy. I can fit so many things in here. My husband is a truck driver and takes a large lunch bag to work. The whole thing slides in the refrigerator with no problem. Because the freezer is two doors, I have all of my meat on one side and frozen fruits, veggies, and miscellaneous things on the other side. I am proud of this purchase!
I recommended this product.
unicorncolors
5 (9,999)

2023-04-03

Wake Forest, NC

Capacity : 23 cu.ft. | Colour : White Frost
5 (9,999)
[This review was collected as part of a promotion.] I looked and looked for the perfect refrigerator with all the features I was needing. The 4 Door Flex is unbeliveable! All spilt refrigerators with the freezer on the bottom is always such a small put out draw. The 2 door flex has so much storage with shelves on the door. I Love, Love this refrigerator. And the Different colors are amazing. Who knew?
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

User manual & downloads

User Manual

12.6 MB

Apr 30. 2026

ENGLISH

Download

User Manual

12.61 MB

Apr 30. 2026

FRENCH

Download

Quick Guide

ver 1.0 | 0.41 MB

Feb 01. 2021

ENGLISH, FRENCH, SPANISH
Download
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Features and specifications are subject to change without prior notification.