33” 3-Door French Door Refrigerator with Beverage Center™ & AutoFill Water Pitcher

Silver
RF25C5551SR/AA

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33” 3-Door French Door Refrigerator with Beverage Center™ & AutoFill Water Pitcher
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Highlights

Dual Auto Ice Maker

Dual Auto Ice Maker

Large Capacity (24.5 cu. ft.) with SpaceMax™ Technology

Large Capacity (24.5 cu. ft.) with SpaceMax™ Technology

Modern Design

Modern Design

SmartThings AI Energy Mode

SmartThings AI Energy Mode

ENERGY STAR® Certified

ENERGY STAR® Certified

Features

Water your way

Refreshingly cool water

Beverage Center™

Enjoy access to refreshingly cold and flavoured water. The Beverage Center* inside the fridge is easily accessible, but stays more hygienic. It has a dishwasher safe** and BPA free*** Autofill Pitcher for purified water, which can be infused with fruits or herbs, so it's always ready to serve.

* Tested for 125 cycles in accordance with the “Mechanical dishwashing resistance of utensils” test method (BS EN 12875-1:2005) and certified as dishwasher safe by SGS.** Bisphenol A (BPA) is found in polycarbonate plastics and epoxy resins, which are often used in food and beverage containers, and has been linked with possible adverse health effects.

Cool & flavoured water

AutoFill Water Pitcher

Enjoy refreshingly cold and flavoured water immediately. The dishwasher safe* and BPA free** 48oz(1.4L) AutoFill Water Pitcher automatically fills with purified water when put in the fridge. Using a built-in Infuser***, you can also add fruits or herbs to create deliciously flavored beverages.

* Tested for 125 cycles in accordance with the “Mechanical dishwashing resistance of utensils” test method (BS EN 12875-1:2005) and certified as dishwasher safe by SGS.** Bisphenol A (BPA) is found in polycarbonate plastics and epoxy resins, which are often used in food and beverage containers, and has been linked with possible adverse health effects.*** To produce flavored water the Infuser should be filled with your preferred fruits or herbs before using it.

Ice your way

Dual Auto Ice Maker

Make sure you are always prepared for any occasion with two different types of ice. The Dual Auto Ice Maker makes both Cubed Ice and Ice Bites, which chill drinks much faster. It can make 5.6lbs of ice a day and store up to 6.6lbs*. And, as it’s in the freezer, it frees-up space in the fridge.

*Produces 3.4lbs(1.5kg)/day of Cubed Ice and 2.2lbs(1.0kg)/day of Ice Bites™. Stores 6.6lbs(3.0kg) of ice.

*Produces 3.4lbs(1.5kg)/day of Cubed Ice and 2.2lbs(1.0kg)/day of Ice Bites™. Stores 6.6lbs(3.0kg) of ice.

Simply bigger inside, same size outside

Large Capacity (24.5 cu. ft.) with SpaceMax™ Technology

Store more food with a spacious 24.5 cu. ft. interior. Unique SpaceMax™ technology uses special high-urethane insulation that enables the walls to be thin without compromising energy efficiency.

Clean lines, stylish look

Modern Design

Give your home a stylishly simple and sleek appearance. Its minimalist design is both neat and modern, but won’t look out of place with existing appliances and cabinets. It has beautiful flat doors and recessed handles, which don’t protrude and get in the way.

Up to 15%* Energy Saving

SmartThings AI Energy Mode

Reduce your energy use by up to 15%* with AI Energy mode**. If your estimated electricity bill exceeds your preset target, it gives you an option to save energy***. It optimizes the compressor speed and defrost cycle, based on your usage pattern and surroundings.

* Available on specific models from May 2023 through a Wi-Fi update. Internal test results are based on a comparison of the factory setting temperature when using AI Energy mode and without using AI Energy mode. Results may vary depending on the usage conditions and patterns.** Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.*** SmartThings will display a notification before activating the saving algorithm in both 'Maximum mode' and 'Custom mode.'

* Available on specific models from May 2023 through a Wi-Fi update. Internal test results are based on a comparison of the factory setting temperature when using AI Energy mode and without using AI Energy mode. Results may vary depending on the usage conditions and patterns.** Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.*** SmartThings will display a notification before activating the saving algorithm in both 'Maximum mode' and 'Custom mode.'

Do the SmartThings at Home

SmartThings Cooking

Smart cooking, Tasty food

Manage, prepare and buy food more effectively. SmartThings Cooking* lets you create a list of the food in your refrigerator and manage expiry dates, so you can check what you have anytime, anywhere. It also recommends personalized recipes based on your preferences and existing ingredients.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.**The screen intended to help a customer understand and may be different from the actual screen.

SmartThings Energy

Efficient energy use, Smart savings

Manage your energy usage and save money. SmartThings Energy* provides energy efficiency tips, and monitors the energy consumption of appliances** in real-time, comparing it to the previous month. It also alerts you if your monthly targets are exceeded.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.** SmartThings Energy currently works with around 40 Samsung home appliances that are SmartThings enabled. These include refrigerators, washing machines, clothes dryers, dish washers, vacuum cleaners, ovens, hoods, cooktops, microwave ovens and TVs (from June 2022).

SmartThings Home Care

Smart maintenance, Easy upkeep

Take care of your refrigerator with ease. SmartThings Home Care* provides real-time monitoring, automatically alerting you if problems are detected and suggests a solution. You can check on the status of your fridge, including the condition of the water filter.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
Wi-Fi Embedded

Wi-Fi Embedded

Monitor and manage the refrigerator’s performance anywhere using embedded Wi-Fi and the SmartThings App*. You can control the Rapid Cooling modes, change the temperature and check if the ice maker is on. It also alerts you if the door is open or the filter needs replacing and diagnoses issues.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

All-Around Cooling

All-Around Cooling

Make sure that all of your food is properly cooled.All-Around Cooling cools each compartment evenly from corner to corner.It continually checks the temperature and circulates cool air through strategically placed vents.So food is kept at the optimum temperature and cools evenly from corner to corner

*Based on internal testing result.

Internal water filter

Internal water filter

The Internal Water Filter is aligned with the refrigerator's minimalist built-in look, with nothing showing on the outside.

A person controls the RF5000C using its touch-sensitive internal display unit.

ADA Compliant Display

Use the refrigerator with ease and confidence if you have restricted movement. Its Internal Display is compliant with the standards of the Americans with Disabilities Act (ADA). So the controls are all within arm’s reach and can be used with one hand.

ENERGY STAR® certification mark.

ENERGY STAR® Certified

ENERGY STAR® certified, so you can save money by using less energy without sacrificing performance or functionality.

Display 10 Year Warranty on the compressor for Digital Inverter™ Technology. There are Energy savings, Less Noise, Undoubtable durability icons.

Digital Inverter Technology

Enjoy great energy efficiency, little noise and a long-lasting performance. The Digital Inverter Compressor automatically adjusts its speed in response to cooling demand. So it is quiet, uses power efficiently and is certified to work for 21 years*, with a 10 year warranty** on the compressor.

* Awarded a 21 year durability certification by the Association for Electrical, Electronic & Information Technologies in Germany (Verband Deutscher Elektrotechniker – VDE). Actual lifespan may vary depending on the usage circumstances.** 10 year warranty is limited to the compressor only.

Branded In-home Repair Service

More choice and flexibility service repair options.

Samsung Certified Technicians will set up a service time around your available schedule. Our skilled, experienced, and trained technicians will examine and repair your appliance in the comfort and safety of your home. Samsung’s Branded Technicians will arrive at your home with the appropriate PPE equipment, respectfully disinfecting your appliance before and after repairs and ultimately providing you with excellent customer service.

Learn more

To schedule a Branded In-home Repair, contact us via Chat, text WECARE (932 273), or call 1-800-SAMSUNG, to schedule an appointment.

* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

* Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

Digital Inverter Compressor

The Digital Inverter Compressor automatically adjusts its speed in response to cooling demand across 7 levels. As a result, it’s quieter and uses up to 50% less power.

How to measure

Specifications

  • Net Total (cu.ft)

    24.5 

  • Net for Freezer (cu.ft)

    8 

  • Net Weight (kg)

    114 

  • Cooling Type

    All Around Cooling

  • Net Total

    24.5 

  • Net for Freezer

    8 

  • Net for Fridge

    16.5 

  • Net Dimension (WxHxD)

    32 3/16 x 70 x 33 5/16 

  • Net Width (inch)

    32.1875 

  • Net Case Height with Hinge

    70 

  • Net Case Height without Hinge

    68.875 

  • Net Depth with Door Handle

    33.3125 

  • Net Depth without Door Handle

    33.3125 

  • Net Depth without Door

    29.75 

  • Packing Dimension (WxHxD)

    32 5/8 x 73 1/2 x 35 

  • Net Weight (kg)

    114 

  • Packing Weight (kg)

    118 

  • Cooling Type

    All Around Cooling

  • Number of Shelf (Total)

    3 EA

  • Shelf Material

    Tempered Glass

  • Number of Vegetable&Fruit Drawer

    2 EA

  • Number of Door Pocket

    6 EA

  • Interior LED Light

    LED Lighting

  • Beverage Center

    Yes

  • Autofill Water Pitcher

    Yes

  • Big Pantry

    1 EA

  • Ice Making Capacity per Day (Cubed Ice)

    3.4 lb

  • Ice Storage (Cubed Ice)

    6.2 lb

  • Ice Making Capacity per Day (Ice Bites)

    2.2 lb

  • Ice Storage (Ice Bites)

    6.4 lb

  • Ice Scoop

    1 EA

  • Interior LED Light

    LED Lighting

  • Dual Ice Maker

    2 EA

  • Door Alarm

    Yes

  • Refrigerant

    R600a

  • Door Type

    Flat Door

  • Door Handle

    Recess Handle

  • Colour

    Stainless Steel

  • Dispenser Type

    Inner Beverage Center

  • Energy Consumption

    643 kWh/year

  • ENERGY STAR® Certification

    Yes

  • Free Standing

    Yes

  • WiFi Embedded

    Yes

Reviews

33” 3-Door French Door Refrigerator with Beverage Center™ & AutoFill Water Pitcher

4.5

Recommended by 91% of customers.

Write a review
5.0 73%
4.0 18%
3.0 3%
2.0 1%
1.0 5%
Features 4.7
Performance 4.6
Design 4.6
Value 4.5
AI Functionality 4.4
AI review summary
  • Customers praise the spacious interior and counter-depth design that delivers more usable storage than traditional models
  • Reviewers love the beverage center and auto-refilling water pitcher for convenient, filtered chilled water access
  • Many highlight the dual ice cube sizes and appreciate no longer needing to purchase ice
  • Customers value the sleek, modern design with fingerprint-resistant stainless steel and smart connectivity features
  • Some mention minor concerns with shelf adjustability and interior lighting that doesn't reach the back
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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331 Reviews

Jayda
5 (9,999)

2025-11-25

5 (9,999)
This was a great choice for our house full of hungry teens. We all love the water pitcher and water dispenser inside the door and my kids love.make iced coffee with ice from.the dispensing bins in the freezer. True I miss the bigger vertical freezer of my old side by side but the 2 drawer freezer allows us to easily see the contents . I have a standalone freezer anuway. It's a big fridge and has the capacity to easily store a turkey without being crowded. I love the power cool setting and adjusting the temperature from my phone
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
DJS2026
5 (9,999)

2026-07-17

Wisconsin

5 (9,999)
[This review was collected as part of a promotion.] We love our Samsung Fridge so much that when we moved we had to get a second one. The beverage center feature is great. Being able to have a automatic refilling pitcher of water is amazing for daily use and for guests. It makes it super simple with kiddos as well, they can just fill their glass without having to stand at the fridge and make a mess of the water. We love the double ice as well. The space capacity on the 3 door is preferable. We actually had the larger 4 door in our old space that was wider (36" capable) but the 33" that we just got, I feel like ends up using the space of the freezer better as a drawer. We love it!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)
Small Space
4 (9,999)

2026-05-04

4 (9,999)
[This review was collected as part of a promotion.] We were looking for a fridge that would fit a smaller space. Originally we had debated doing a major kitchen renovation, just to make more room for a larger fridge. It seemed liked there were limited options in the 33” width category. Then we came across this fridge. It was the right width and came with nice extras like the built in water pitcher and dual ice maker. We ordered sight unseen and were happy to find that the fridge had plenty of room. The freezer is nice and deep and the fridge itself has plenty of room. So far we are very pleased. Didn’t want to rate five stars because we’ve only had it a few days now, but so far it’s pretty close to perfect.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Anonymous
5 (9,999)

2026-07-23

Garland Texas

5 (9,999)
[This review was collected as part of a promotion.] Love the size of this fridge. We needed a 33inch standard depth with the awkward spot in our fridge. Love the size of the fridge as eel as the water filter feature. It checks all the boxes and looks beautiful too
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

2 (9,999)
Fridge he
4 (9,999)

2026-02-07

4 (9,999)
We bought it two years ago this past December. Days before the warranty ran out the small ice cube maker stopped making ice . I was able to get the larger ice cubes . I wasn’t sure where my warranty was held but know we had bought the extended warranty so I called the store where we purchased it . Unfortunately things dragged out and the regular warranty ran out and it’s still not fixed as it took forever to get things organized with the other company. Now they’ve had to order a part for it
[D] Alternative Text [D] Alternative Text
Helpful?

Features

3 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Suzy Q
5 (9,999)

2026-07-03

San Diego, CA

5 (9,999)
At first I wasn’t sure what I was buying would be big enough for us, but I am very surprised at how much food I can get in this refrigerator. I didn’t get to see it in person before I bought it because nobody had it in stock. I downloaded the Smartthings app and connected my refrigerator to it and that made things easier than using the buttons inside the fridge. Plus it has the Power Cool for both the fridge and freezer in the app. I like the beverage center because we always had a pitcher in the fridge for drinks so this simplifies that problem as well. The shelves and drawers are deeper than my old fridge. Needless to say, I really love this fridge and hope it will last many years.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
HP Housewife
2 (9,999)

2026-01-26

2 (9,999)
This refrigerator is not well designed. The interior shelves limit you to storing milk, wine or tall condiment bottles to the door. The ice bins take up half of the upper freezer drawer and there is no option to turn off 2 different ice cube sizes. You lose half of the freezer capacity. The finish is NOT finger print proof. This is not true. I have finger smudges all over my doors. The only feature that is a positive is the auto fill pitcher however its not energy efficient to leave the door open to pour water. Just not a practical appliance even for senior empty nesters. This one needs redesigning.
Originally posted on Samsung US

Features

1 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2026-01-26

SEA Care

Hello there, We aim to provide you with a hassle-free experience while using your refrigerator. Let us help you. We suggest referring to the resources below to address your fridge's performance. Please click the links and hyperlinks for tips. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS10006839/ To turn the ice maker on or off, refer to page 39 of the fridge's manual. And page 60 for cleaning the unit's interior and exterior: https://downloadcenter.samsung.com/content/UM/202306/20230626142613049/FDR_RF5000C_DA68-04613A-00_EN_MES_CFR_1206.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151931784 so our team can pull up your information when you message us. Have a great day. -John

Checkers
5 (9,999)

2026-03-04

5 (9,999)
Absolutely love this fridge! Due to our kitchen configuration, we were limited on the size of fridge we could purchase. As a result, I was concerned that we would have to significantly compromise on features and appearance, etc. when shopping for a new fridge. I was wrong! This fridge checked all the boxes and we are in love! I love how sleek it looks without handles in front, and the in-door concealed water station is brilliance. The french doors and spacious interior make this fridge seem like the capacity is larger than it is. I love how bright and functional the interior is. Love this fridge!
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MrTimS
5 (9,999)

2023-05-17

Ray

5 (9,999)
[This review was collected as part of a promotion.] The Samsung 25 cu. ft. 3-Door French Door Refrigerator with Beverage Center™ & AutoFill Water Pitcher RF25C5551SR is a fantastic addition to any kitchen. It offers ample storage space with adjustable shelves and a deep interior. The Beverage Center provides a constant supply of cold water and the freezer is roomy with a dual ice maker. The compact size is deceptive, as it has a large capacity thanks to SpaceMax™ Technology. The sleek design, energy efficiency, and convenient features make it stand out. Some minor areas for improvement include non-adjustable glass shelves and a desire for more smart features. Overall, it's a highly recommended refrigerator that combines style and functionality.
I recommended this product.
Goog
5 (9,999)

2025-12-13

5 (9,999)
Great New Refrigerator – Highly Recommend I’m very happy with this new refrigerator. It looks modern and sleek, and it fits perfectly in my kitchen. The interior is spacious and well-designed, with adjustable shelves that make it easy to organize groceries. It cools quickly and keeps food fresh, while running quietly in the background. The freezer has plenty of room and maintains consistent temperatures. Overall, it feels well-built, energy-efficient, and reliable. This refrigerator has exceeded my expectations, and I would definitely recommend it to anyone looking for a new refrigerator.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Squeeks45
4 (9,999)

2026-05-22

4 (9,999)
[This review was collected as part of a promotion.] My only issue is the water dispenser is extremely slow. The water pitcher fills up really fast, but filling a cup with the dispenser takes forever. Other than that, love fridge. The 2 different ice cubes is something thats sets it apart from others and the smaller ones do come in handy on bottles with tight openings. Light is very bright. Great shelf space, but any taller items, like orange juice bottle, have to be laid on side. There is a movable shelf, but then you are limited on bottom space. The front is magnetic for putting decorations on. Being able to sync with Smarthing to monitor energy usage and filter life is great, and it show you how my times the door is opened by you're kids during the day 😀
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Hiya
4 (9,999)

2026-04-22

Fairfax, VA

4 (9,999)
[This review was collected as part of a promotion.] Its a good refrigerator. It is extremely efficient and has a way to tie into Samsung SmartThings were it sends the daily power use, which helps preserve electricity. It has power cool and power freeze modes to help food get to its proper temp. especially if its fresh from the store. The ice maker makes two sizes of ice large and small cubes. The size is good and the freezer portion has a drawer that fills half of it. The only thing that isn't great is there is nocwater dispensing, the only option for that would take up half a door from storage space for the water pitcher l.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Weneiki
5 (9,999)

2025-11-27

5 (9,999)
Ive had my fridge for awhile, as we bought it before we finished our house. My fridge before was always so full. This fridge I can’t seem to fill!! Love the water dispenser, and the refilling water pitcher.
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Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Zayn
5 (9,999)

2026-07-23

Stamford, CT

5 (9,999)
Spacious fridge with great cooling and ice making capability. I specifically like the water pitcher that’s on the inside so you the fridge still looks sleek on the outside. The water filter subscription and the reminders from the app make things very easy so I don’t have to remember myself.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

3 (9,999)
Hook
4 (9,999)

2026-03-31

4 (9,999)
Bought this 5-6 months ago & love it, efficient & smart
[D] Alternative Text [D] Alternative Text
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Eheney
4 (9,999)

2026-04-30

4 (9,999)
[This review was collected as part of a promotion.] It's pretty convenient at times, but with so many electronics popping up for the house, your big flat screens, doorbells with cameras or remote locks, and it becoming more common to have refrigerators, ovens, and washers and dryers adding more power consuming options like having a TV basically on your refrigerator makes me become more aware of what such things are costing me overall monthly when I look at my electric bill and I find myself asking is it really that convenient to have this kind of undecided at this moment but starting to think maybe not so much
Originally posted on Samsung US
Lkord
2 (9,999)

2023-12-31

2 (9,999)
We chose this fridge for all of the great features it has - auto refill water pitcher, two different kinds of ice. But it was faulty on delivery. Would not cool properly and now waiting five days for a technician to come out and fix our brand new fridge. Who wants to pay $2k for a fridge that doesn’t work??? Not me!
Helpful?
Originally posted on 33” 3-Door French Door Refrigerator with Beverage Center™ & AutoFill Water Pitcher(RF25C5551SG_AA)

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-01-03

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Holly
1 (9,999)

2025-09-07

Baltimore, MD

1 (9,999)
This refrigerator has very very poor quality stainless steel. It dance extremely easily. I live here by myself. It’s ridiculous… I absolutely hate it. I would not recommend I had no idea it would be so cheap. I’ve had other products before and had bought this about 15 months ago along with other appliances and everything else is fine and my old stuff wasn’t bad. Horrified had no idea it was so cheaply made.. It’s hard to show in pictures. The site‘s not letting me upload any pictures now it’s 15 months old purchased through Home Depot. Don’t buy.
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-09

SEA Care

We want you to have a better experience with your refrigerator, Holly. Allow us to help you. Please refer to the link below to address your fridge's concerns. For additional tips, click the hyperlink. Level your refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10002221/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150659353, to help our team locate your information when you message us. Have a great day. -John

Metzgo
5 (9,999)

2023-04-03

Buffalo

5 (9,999)
[This review was collected as part of a promotion.] When it got delivered it seemed smaller than the fridge it replaced. When I opened it up, it had way more space. It could fit more things because of the smart layout. Speaking of smart, I love the digital cooling controls placed perfectly inside. My last fridge had the control panel outside and it always seemed to get bumped and changed etc, this is much better. The outside is sleek and smooth with the handles on both the top and bottom of the doors smartly hidden, which looks like a much cleaner design.. Having never to fill the water pitcher, standing there waiting is a blessing. I will never go back to that. A freezer with plenty of space and 2 different kinds of ice. Worth every penny. A solid choice of fridge, I’m very happy.
I recommended this product.
rg36
5 (9,999)

2025-10-28

5 (9,999)
[This review was collected as part of a promotion.] Great fridge! Shelves distribution is nice. It has a system that keep temperature the same throughout the whole fridge. Freezer has ice make with 2 sizes (large and small). Thus is nice but take some space out. Water pitcher is great and it is filtered, easy to replace. Fridge seems very well made, good materials. Something to think about is the french doors, you can only open them from bottom or top part of door, to close it you may not use these handles and get the doors dirty with fingerprints. Other than that, we love the fridge.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Ana1125
5 (9,999)

2026-06-06

Conroe Tx

5 (9,999)
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐ I absolutely love my Bespoke AI 3-Door French Door 33” refrigerator! It has a sleek, modern design that looks amazing in my kitchen, and the customizable style gives it a premium feel. The storage space is well organized, making it easy to keep everything accessible, and the cooling performance has been excellent. The AI features are a nice bonus, and the refrigerator runs quietly and efficiently. Overall, it’s a high-quality appliance that combines great looks, smart technology, and reliable performance. Highly recommended!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MACs
4 (9,999)

2026-07-22

4 (9,999)
Great fridge, keeps fruits and vegetables crisp and longer
Originally posted on Samsung US
weiliang98
4 (9,999)

2026-07-22

4 (9,999)
This Samsung fridge was simple to set up — just plug it in and go. Capacity is excellent for a 33" model, noticeably better than my previous 36" fridge. I do miss having real door handles, though. Also found some interior damage right after opening the fridge, which was disappointing.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

AI Functionality

4 (9,999)
Loveit
4 (9,999)

2026-06-15

4 (9,999)
[This review was collected as part of a promotion.] I am very happy with this Samsung 3-door refrigerator. It has a modern design, spacious storage, and keeps food fresh for a long time. The separate compartments make it easy to organize groceries, and the cooling performance is excellent. It runs quietly and is energy efficient as well. The shelves are sturdy and easy to clean. Overall, this refrigerator offers great quality, convenience, and value for money. I would definitely recommend it to anyone looking for a reliable and stylish refrigerator.
Originally posted on Samsung US
Anonymous
4 (9,999)

2023-04-20

Eden

4 (9,999)
[This review was collected as part of a promotion.] My family and I like everything about this fridge. I feel that the water pitcher is the greatest feature. I get to fill my water bottle quickly when in the go. I also enjoy the two different sizes of ice cubes. Both the fridge and freezer have ample space. The unit is not noisy at all. I do have to make sure doors in fridge close all the way. I can’t just let them go and they close. I have to physically push to close every time. That’s my only issue. Otherwise, very satisfied and highly recommend.
I recommended this product.
Ovaz
1 (9,999)

2024-11-21

Chicago, IL

1 (9,999)
Just a little add on to my review a couple of days ago. So samsung came out to check the fridge and it turns out I have to replace the motherboard and damper. The fridge is 1 year and a couple months old. They stated that those parts are not under warranty and would need to replace them myself. The total cost is about 1,000 and samsung refuses to cover that or even partial cover for a defective and poorly built item they are selling. I have tried calling multiple times and customer care is no help. Just so everyone knows motherboards don't malfunction or give until 10-15 years down the line if that. The fact that this is happening to a fridge that is 1 year old and samsung is absolutely refusing to fix this is absurd. Unprofessional. And speaks alot about the company and it's unacceptable.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-11-22

Samsung Care

Greetings, I can't imagine what you are going through right now. Let us help you with your refrigerator. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147715082) to help our team pull up your information when you message us. Thank you. -Ricardo

MrFreeze
5 (9,999)

2026-06-15

Anaheim, CA

5 (9,999)
[This review was collected as part of a promotion.] We have an odd width space for a decent fridge so when we found this one with the amount of space for something smaller than 36in was pretty amazing. Lots of storage more than we’ll ever need. I found the design was well thought out with the extra pull out bottom storage in the fridge and beverage center inside the fridge. Something i didnt know i needed until now! The dispensing function works flawlessly with expected flow rate. It keeps the outside looking sleek and clean. I feel the coldness is evenly distributed throughout, but only time will tell. The freezer is deep and the compartment pulls out smoothly and the two size ice is a nice bonus. If this fridge last as long as our last Samsung fridge, then it’s a win for us. Can’t comment on efficiency yet but everything else is good so far.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
JesLynn
5 (9,999)

2026-05-21

Hollywood, FL

5 (9,999)
[This review was collected as part of a promotion.] We recently purchased a new Samsung RF25 refrigerator. We are very impressed with the sleek design and look of the fridge. It is backed up not only by efficiency but by power too, it seemed to get ice cold wothin 30 minutes of plugging it in. The ice maker is working wonderfully and I really love the water pitcher feature in the door of the fridge. I love the space in the fridge and the freezer, Samsung has covered every corner with little shelves taking full advantage of every inch of space.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Ldog2020
5 (9,999)

2026-04-23

5 (9,999)
[This review was collected as part of a promotion.] So far the refrigerator has been great in regards of cooling and preservation. My veggies and fruits are showing no signs of going bad before expected. The water and ice dispenser is working as advertised minus the water tasting a little funny at first, I'm guessing new hoses and stuff. The capacity is more than my past and leftover dishes fit with ease. So far it's super quiet and efficient, if your kids are holding the door open, it shuts off to conserve energy. Overall it's a good buy.
Originally posted on Samsung US
John
5 (9,999)

2026-06-16

Knoxville TN

5 (9,999)
[This review was collected as part of a promotion.] It took the fridge a couple of days to get to the set temperature in refrigerator. The freezer took about 1 day. At first it seemed like the water was slow and not making enough ice. We discovered the installation crew kinked the water hose. Once we fixed that we had good water pressure and ice was being made much faster. We really like the indoor water pitcher. It is so convenient to grab the pitcher to fill your glass and return it to fridge and have it automatically refill.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
gcli
5 (9,999)

2026-05-11

5 (9,999)
[This review was collected as part of a promotion.] The capacity is excellent and the 3-door French door layout makes it really easy to organize both fresh and frozen items efficiently. The cooling performance has been consistent, keeping food fresh longer and drinks perfectly chilled. I also love how sleek and modern the design looks in the kitchen. The shelves are well designed, easy to adjust, and provide great visibility inside the fridge. The dispenser works smoothly and the overall operation is surprisingly quiet.
Originally posted on Samsung US
Jess
2 (9,999)

2025-08-03

2 (9,999)
We were told we had a grace period of 6 months from our delivery date to enroll in the Samsung Care + extended warranty. Given this product's common maintenance issues, we felt that signing up for extended service was pretty important. My husband and I both put reminders on our phones to sign up prior to our grace period ending. However, when we tried to sign up this weekend we were told that the open-enrollment offer ended, that the 6 month grace period no longer applied, and that we would have had to either sign up 2 months ago (only 4 months into the grace period), or that we needed to sign up at purchase. This is unacceptable. Now we are unable to extend our product's support, are unable to enroll in Samsung Care + until there is another "open enrollment" and we just have to hope it doesn't break in a year or two.
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-08-04

Samsung Care

Hello Jess, We understand the importance of having an extended warranty. You may contact our Support Team via the link below to speak with a live representative for further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Beach teach
5 (9,999)

2026-07-12

San Diego

5 (9,999)
[This review was collected as part of a promotion.] I fell in love with the beverage center on this refrigerator. However, we were going from a 29 ft.³ to 25 ft.³ for space. I was super concerned we would feel like the refrigerator was tiny. It’s even better than our old fridge. They can fit way more food into this because we no longer have a water picture that takes up a large amount of space inside the fridge. I love this sleek design, especially not having handles that make it look bulky. Cannot be happier.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Review Mom
2 (9,999)

2025-07-24

Minneapolis Minnesota

2 (9,999)
The positives about this fridge. It runs quiet. Ice dispenser is inside ice tray in the freezer. The negatives I wish I would have knew before I bought it. Top shelf is completely useless and cannot be adjusted. Hardly anything fits up there. Crisper drawers have no adjustment for the humidity. All the vegetables that I buy go bad within 4 days or very limp. I have never had this issue with previous refrigerators. Do yourself a favor and buy something else.
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-07-25

SEA Care

Hello there, We understand how you feel about your refrigerator. We would love to extend our help. We shared a link below with tips and tricks on organizing your refrigerator. Check each option available for more details. Tips for an organized Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10006839/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150128675) when you message us so our team can retrieve your information. Thank you. -Kimberly

Nitroact
5 (9,999)

2023-05-04

Schenectady

5 (9,999)
[This review was collected as part of a promotion.] This is the perfect size Samsung Bespoke refrigerator. When the refrigerator was delivered I couldn’t but smile. I love the whole cool metal design that Samsung offers with its refrigerator. Now talking about the space that this refrigerator offers is superb. I mean you can fit so much inside the refrigerator thanks to SpaceMax technology. Immediately when you open the fridge, theres a Beverage Center built to keep a cool pitcher of water, lemonade, juice, you name it. And next to pitcher there is quick cool filter water dispenser. I also like the fact that freezer section has dual ice maker. I can choose from cubed size ice to bite sized ice conveniently placed side by side Overall I can say this fridge is great for the space it provides, the convenience factor of the dual ice maker, and my favorite The Beverage Center.
I recommended this product.
HK7I
3 (9,999)

2023-05-26

3 (9,999)
The other reviews were pretty accurate. The light only in the front makes the back dark. The shelfs not being very adjustable takes some getting used to. The worst part of the fridge has been the SmartThings app and taking the plastic off of the stainless steel surface. The Samsung SmartThings app requires your precise location in order to add a refrigerator, which is unnecessary. The app also prompts "Do more with SmartThings by adding Nest devices." I dismiss the prompt but it comes up every time I open the app. Remove the location requirement and stop with the constant prompts. For unboxing you will spend a lot of time peeling the plastic off the stainless steel. Unfortunately the plastic is crimped into the edges so it's impossible to get all the plastic off and just looks bad (see pictures). Also my top shelf glass was chipped.
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-05-31

Samsung Customer Care

Hi there, Let us give you a few tips on how to organize your refrigerator. Here is a link to a guide with easy-to-follow instructions on how to have a lovely, tidy fridge. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ To assist you with the Smarthings app and your broken shelf, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145839537, to help our team pull up your information when you message us. Have a great day. -John

MamaGoose
5 (9,999)

2026-06-24

Palmdale, CA

5 (9,999)
[This review was collected as part of a promotion.] We had to scramble find a new refrigerator when our old one died. This one stood out for its compact size, for the beautiful stainless steel that is fingerprint resistant, and the interior water pitcher. This is our first three door and we were concerned about storage but this model is super roomy. Holds everything with no issue. Love the two different kinds of ice and the infusing option of the pitcher! Definitely recommend!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Twblndsnfl
5 (9,999)

2026-04-21

Altamonte Springs, FL

5 (9,999)
[This review was collected as part of a promotion.] So great to have 25CF of space in a 33" wide refrigerator. Love the drink center. Also like that the filter is inside the refrigerator. It will be much easier to change out. The look of the refrigerator is really nice with no handles sticking out. The refrigerator cooled down really fast after it was installed and plugged in. All food is staying cool and fresh. Hooking up the SmartThings App was really easy also.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
DanimalJones
5 (9,999)

2026-05-09

Duluth, MN

5 (9,999)
[This review was collected as part of a promotion.] This fridge is fantastic. Things the third time I’ve purchased because each home I have moved into came with a trash refrigerator. The space is unbearable, the multiple kinds of ice, the shelves and door storage; all incredible. Don’t get me started on the beverage center, so quick to fill my water bottle when I’m late getting out the door. I will likely keep buying this fridge as I continue to move around.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
tcarness1
5 (9,999)

2023-04-03

Mather

5 (9,999)
[This review was collected as part of a promotion.] We love our new fridge. It is slightly smaller than our previous side by side but has more space and the freezer on bottom is perfect. Makes two sizes of ice, and the beverage center is really nice. Water is cold and water container fills up once you use it. We also like that there are not handles on the door, but rather built into the top and bottom edges. This is perfect. You will love this fridge.
I recommended this product.
joediv9225
5 (9,999)

2023-04-12

Cornelius

5 (9,999)
[This review was collected as part of a promotion.] Even with high expectations from the specifications this fridge has impressed me even more than I could of expected. First off it's beautiful. Secondly its features are amazing. It has a ton of space, the water pitcher inside is great (and has the option to infuse), and the freezer makes two kinds of ice. Also there is a second drawer in the freezer under the one in my picture. This fridge is amazing.
I recommended this product.
Anonymous
4 (9,999)

2026-07-21

4 (9,999)
Nice ,nice ,nice, nice, …………………………………………………….………..
Originally posted on Samsung US
Jon C
1 (9,999)

2024-07-04

1 (9,999)
I bought this fridge and not even a year and a half later the water dispenser is broken. Would not recommend this to anyone. For the amount of money to pay for this product I am very disappointed in Samsung's performance.
Helpful?
Originally posted on 33” 3-Door French Door Refrigerator with Beverage Center™ & AutoFill Water Pitcher(RF25C5551SG_AA)

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
pegian
5 (9,999)

2026-04-05

San Diego

5 (9,999)
[This review was collected as part of a promotion.] Exactly what we wanted for a couple. Generous capacity with flexible shelf heights that allow us to store everything we need to in an organized way; never looks cluttered. Love the dual ice dispensing and the automatic filling in-unit water pitcher. The control interface lets us easily set the cooling temperature for both fridge and freezer. In short, it's what we wanted and it's what we got.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jobarbarino
5 (9,999)

2023-04-03

Bristol

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love the new Bespoke refrigerator from Samsung. It is sleek and modern looking, yet super spacious inside. The shelves are all removable, including door shelves. It definitely allows for some customization inside. The beverage center is so convenient, and I absolutely love having a full pitcher of water every time I open the refrigerator. I wasn't sure how I would feel about having the water dispenser inside the refrigerator, but it isn't a problem. The freezer is spacious, and I absolutely love the fact that it can make two different sizes of ice. I do wish that the ice dispenser had a cover on it though. One of the most interesting things about this refrigerator is that it can connect to an app and I can receive alerts and check the status of my refrigerator at any time. I would absolutely recommend this refrigerator to anyone looking for a beautiful, high quality refrigerator.
I recommended this product.
Drummerboy1632
4 (9,999)

2025-12-12

4 (9,999)
Nice fridge. Nearly a year on and it's working flawlessly. Love the beverage center. Couple of things I change: 1. If I were to get a replacement, I'd want a fridge with actual handles. The inset pocket handles look nice but are a bit of a pain to use compared to an actual handle. 2. It would be nice to have more shelf height configurations available. Apart from these, I like this fridge.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
HuggyB
3 (9,999)

2026-05-09

3 (9,999)
[This review was collected as part of a promotion.] Delivered today without issues. Fridge construction is a little flimsy, but is decent and it looks good. It cooled down enough to load with food in about 3 hrs. The included Owners Manual only contains safety warnings, assembly and cleaning instructions, and warranty info. - Nothing about how to adjust settings, so I’ll try on-line. First Samsung fridge for us. Hope we’re happy long term!
Originally posted on Samsung US
Response from Samsung:
2026-05-14

Samsung

Hello HuggyB, We can see how having clear guidance and dependable information supports confidence when getting started with a new appliance. A more detailed user manual can be especially helpful for understanding controls, features, and everyday operation beyond the basics included in the printed guide. This resource provides full product guidance, and you may find it helpful to start on page 35 under the “Operations” section, where the available settings and adjustment options are outlined: https://downloadcenter.samsung.com/content/UM/202306/20230626142613049/FDR_RF5000C_DA68-04613A-00_EN_MES_CFR_1206.pdf If you ever need to reach out to Samsung, please include this reference number: 1152493373. Your trust in Samsung means a great deal to us. Nicole Samsung Care

Klm220
5 (9,999)

2026-07-14

Philadelphia, PA

5 (9,999)
[This review was collected as part of a promotion.] The capacity leaves little more to be desired. Everything is stored neatly and easily accessible, even putting in whole pots. The minimal power consumption keeps every nice and cool without running the electric bill way up. The crisper drawers keep vegetables and fruit fresh with ease. And never having to worry about frost inside the fridge or on the doors is an amazing piece of mind.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
HappyNoodle
5 (9,999)

2023-05-17

Braintree

5 (9,999)
[This review was collected as part of a promotion.] The new Samsung Bespoke refrigerator is really nice. The fridge looks modern and sleek with no handles. Although it’s a little smaller than anticipated but it’s spacious enough. The freezer has a good space for food regardless of the huge ice tray. The location of the filter is easy to change since it’s at the bottom corner and nothing covers it. The buttons to control the fridge are smartly located inside. However, the water dispenser being inside the fridge took a little while to get used to. I noticed the fruits and vegetables last much longer than our previous fridge. It’s pretty neat that the fridge can make two different ice sizes. I however missed the crush ice feature we had. The small sized ice is small but not enough to considered itself being closed to crush ice. Overall, there are some things I wished this fridge could have but all the things that it has do outweigh the other things.
I recommended this product.
KitchenUpgrade
5 (9,999)

2026-04-26

Gainesville, Va

5 (9,999)
[This review was collected as part of a promotion.] This refrigerator has a lot of storage for a small space. It is bright and well lit enabling you to see everything. The beverage center is awesome allowing you to have cold water and infused water always ready. The two ice cube sizes are wonderful for different drinks or preferences. The freezer holds so much and nothing is hidden. You can see all that you have. Great product!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
jbeach
5 (9,999)

2025-10-29

5 (9,999)
[This review was collected as part of a promotion.] We were seeking a replacement for our 25 year old refrigerator and were limited to a unit no larger than our previous 2 door freezer on top model. We specifically wanted a french door unit with a bottom freezer and internal (not door mounted) ice maker. This was the only unit we found which met our criteria and it has been in place for 6 months. We’ve had no problems - hooray.
Originally posted on Samsung US
H2BN
4 (9,999)

2026-07-19

Indianapolis, Indiana

4 (9,999)
[This review was collected as part of a promotion.] When limited to a 35" width opening, it was great to see Samsung had a modern style fridge. Compared to the limited garage style fridges mostly available. The fridge has plenty of freezer drawer space, and it was noticable how much further the drawer opened for easier access. Overall been pleased with the fridge in the month we have owned it.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)

AI Functionality

1 (9,999)
EllenHoneyBee
5 (9,999)

2023-04-03

MATHER

5 (9,999)
[This review was collected as part of a promotion.] Love our new refrigerator, looks great, lots of space. The interior is more spacious than our last side by side which was larger. The water and beverage station are really nice touches. Ice comes in two sizes: regular and small little cubes, a really nice feature. Plenty of room in the freezer also. The door handles are built into the top and bottom which is nice.
I recommended this product.
ASAP Appliance Repair
1 (9,999)

2024-05-09

1 (9,999)
An excellent refrigerator - that's coming from me, an appliance repair master. I recommend this brand because thanks to Samsung, I'm never out of work. Some drawbacks, like issues with the ice maker, go unaddressed for years by Samsung. But the low quality is offset by its short lifespan, meaning if you buy this brand, you'll be replacing it with a new one soon enough.
Originally posted on Samsung US
Response from Samsung:
2024-05-10

Samsung Care

Greetings, We know the importance of having a reliable appliance at home is. Let us help you with your refrigerator. Here is a link for troubleshooting steps for the ice maker of your refrigerator, kindly choose the one that matches, watch the video and click the embedded words. Ice maker is not working. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147127503) to help our team pull up your information when you message us. Thank you. -Ricardo

Luv2Shop
5 (9,999)

2026-07-06

Florida

5 (9,999)
The Samsung Fridge is very good quality. The material is visually pleasing and durable. The Beverage Center is really nice, letting you fill water with a dispenser, as well as an auto filler water container. The depth is also really deep, providing ample storage space for food and groceries. I’ve had Samsung fridges in the past, and they’ve always been high quality.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

3 (9,999)
aprendimano
5 (9,999)

2023-04-03

SPRING VALLEY

5 (9,999)
[This review was collected as part of a promotion.] Two Words: Beverage. Center. Who knew that having a self-filling water pitcher would be such a game changer?! Our family is thrilled with our latest addition of our Samsung refrigerator. There is more than enough space to fit all of the groceries we need as a family of four, and reconfiguring the shelves to suit our needs was a breeze. Coming from a fridge with a freezer on the top, having the french doors at eye level makes so much more sense. The ice maker with small and large cubes is a nice touch, as well as the multiple drawers for dual storage. Although it took some getting used to, we love how sleek the fridge looks with no handles sticking out of the front. We have already gotten multiple compliments from some visitors. The icing on the cake is the ability to connect to SmartThings. As an owner of a Samsung oven as well, it's great to be able to connect and change settings of all our appliances in one place.
I recommended this product.
Kenzie
4 (9,999)

2026-03-25

Ohio

4 (9,999)
[This review was collected as part of a promotion.] The refrigerator inside I love it fits all my stuff now without any issues the only thing I have a issue about is the outside it dents really easy which shouldn’t but my old one that was I thought not a good fridge only had two out of the five years of owning this one we’ve had only since November 2025 and it has a lot of small dents otherwise it’s a nice fridge!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

2 (9,999)
danielle724
5 (9,999)

2023-04-03

Eden

5 (9,999)
[This review was collected as part of a promotion.] This refrigerator is very nice. The best features , in my opinion, are the water pitcher and the ice in 2 different sizes. I love all the room in the freezer even with the ice containers. The sleek and simple outside makes my kitchen look so elegant. The ice maker is not loud or bothersome. The fridge has ample room and lighting. The doors open and close easily.
I recommended this product.
Satisfied enough
3 (9,999)

2026-06-18

Michigan

3 (9,999)
[This review was collected as part of a promotion.] Very overpriced, but have some nice features. Some of the features are overkill, some are lacking, as is some of the quality of parts of the equipment or absence of some equipment that is not included any longer. Overall it is a decent appliance but a bit of a ridiculous price tag. Time will tell how it performs and if reliable without unnecessary maintenance.
I recommended this product.
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2026-06-19

Samsung

Hello Satisfied enough, It’s great to hear you’re enjoying some of the features, and we understand how weighing the overall quality, including components, and value over time can stand out. We appreciate you sharing both what’s working well and where there’s room for improvement. If you need a hand down the road, contact your Samsung Care, we’re always ready to help. Your voice is genuinely valued. Rachel Samsung Care

Alex N
5 (9,999)

2024-08-11

Los Angeles, CA

5 (9,999)
I’m only 2 months in so I can’t speak to the longevity yet but this fridge is my new favorite appliance. It’s spacious, quiet, well lit and the beverage center has been more useful than I expected. I’ve received several complements for how nice the matte grey looks. Everyone is surprised to hear that it’s a Samsung, that’s probably the only downside so far
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sval
5 (9,999)

2026-06-04

Michigan

5 (9,999)
[This review was collected as part of a promotion.] Stainless steel finish is very nice looking and actually pretty fingerprint resistant. The inside is large, we love the self filling water pitcher and the extra fridge drawer. The freezer is upgraded from our last model with the drawers moving in and out more, making it easier to get things in the bottom drawer. It is nice to have the 2 ice sizes as well.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Kaycfromspace
4 (9,999)

2026-07-17

Sioux City, IA

4 (9,999)
Haven’t had it that long, but the beverage center & the dual ice was a no brainer for us! The only reason we were skeptical was because it doesn’t have handles. Maybe we will get use to it. The only negative is how much fingerprints it shows, even though it’s “fingerprint resistant” that will drive me nuts. Otherwise, overall, very happy with it!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)

AI Functionality

3 (9,999)
Carlos
5 (9,999)

2025-09-15

5 (9,999)
[This review was collected as part of a promotion.] Purchasing this refrigerator has been a great decision. The multiple ice options are awesome. The water pitcher is a great addition as well. I love that this worse in sync with the smart things app, which allows me to control the temperature from my wireless device as well as sends notifications when the door is left open or water filter needs changing.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Carol
5 (9,999)

2026-06-15

Glenpool, OK

5 (9,999)
[This review was collected as part of a promotion.] Fridge is great, the only thing is that the middle shelves, the ones that you can move up or down does not have any support in the middle towards the front and you cannot place anything heavy towards the middle. It sags. The milk bottles we had to store them at the door. Otherwise it does its job. Like the two ice trays and the pitcher at the door.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Judy
4 (9,999)

2026-06-30

Victoria, BC Canada

4 (9,999)
Would have been helpful to have a user manual instead of just an install manual. Significantly less capacity than my last Samsung of the same size although the fewer visible electronics is attractive. Direction son how to use the ice maker once plugged in are not intuitive. A bit disappointed all around with the machine which I had to buy sight unseen.
Originally posted on Samsung US
Victoria
5 (9,999)

2026-07-12

5 (9,999)
[This review was collected as part of a promotion.] The fridge is pretty cool. Freezer is great. I like how we have the water pitcher and how it has lets you remove the one side of the fridge and move the shelves around so you can make the best capacity for your food or drinks. I never had an issue with it. Also love the big ice and the small ice with the 2 Freezer draws at the bottom
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
James
5 (9,999)

2026-06-19

5 (9,999)
This fridge fits perfectly in my smaller space. Had to remove the doors to get it in the kitchen, but that was easy, even with the water line to the door. Plenty of room inside and well layed out. I do wish it had a little more adjustment points to the shelf height, but it still fits all the tall items! Really like the water pitcher.
Originally posted on Samsung US
KitchenWitch
4 (9,999)

2025-10-29

4 (9,999)
[This review was collected as part of a promotion.] Once we figured out how to stop "demo mode", the refrigerator has been working great. The capacity of the fridge is a good fit for us, but the freezer section has proven to be a bit small for our needs. We really appreciate and use the water feature, especially the self-filling pitcher. Overall, we are satisfied with our purchase.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
FridgeFanatic67
5 (9,999)

2026-07-20

5 (9,999)
[This review was collected as part of a promotion.] I've been very happy with the Samsung Bespoke AI 3-Door French Door Refrigerator overall. It has a sleek, modern design that really elevates the look of the kitchen, and the Beverage Center and Dual Auto Ice Maker are standout features. Having both cubed ice and Ice Bites is incredibly convenient, and the hidden beverage center keeps filtered water easily accessible while maintaining a clean exterior. The refrigerator cools consistently, runs quietly, and offers plenty of space for groceries. The smart AI features are a nice bonus, making it easy to monitor and manage the fridge from the app. My only criticism is the shelf customization. While the refrigerator has a generous capacity, the shelf adjustment options are somewhat limited. It can be difficult to configure the interior to accommodate taller items or create the layout you'd like without sacrificing usable space. That said, the pros far outweigh this minor limitation. If you're looking for a stylish, feature-rich refrigerator with excellent performance and innovative conveniences, this is a great choice. I would definitely recommend it.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
SmartThings
5 (9,999)

2026-04-15

5 (9,999)
[This review was collected as part of a promotion.] I have been using the Samsung Bespoke AI 3-Door French Door Refrigerator and it performs great. Cooling is consistent, preservation keeps food fresh longer, dispensing is quick and clean, capacity is spacious, and overall efficiency helps save energy and keeps everything running smoothly every day with no issues at all.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2026-05-13

Terrebonne, Québec, Canada

5 (9,999)
[This review was collected as part of a promotion.] Easy to install and everything worked perfectly right away. The fridge runs well, keeps everything cold, and the pitcher water feature is one of my favorite parts — super convenient and always ready to use. Very happy with the purchase so far. One thing that I don’t like is the plastic wrap that is difficult to remove
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Steve
5 (9,999)

2026-07-13

5 (9,999)
[This review was collected as part of a promotion.] We just got the fridge installed today and it is beautiful. It has ample space for being a 33" fridge. The beverage center is really nice and gives us options for water. We are looking forward to the nugget ice cubes, that will be used daily. Overall, it's been a great experience so far. I hope it stays that way!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Vgiraldo1294
5 (9,999)

2023-04-10

Hurst

5 (9,999)
[This review was collected as part of a promotion.] Very spacious and modern looking i was anle to change the panels to white to flow with my kitchen and i love it. The water pitcher is my favorite i add lemons and cucumbers to it for some refreshing water during the summer. I also love that it connects to my smart things app and offers some amazing recipes.
I recommended this product.
Chucky1041
5 (9,999)

2023-04-17

Brooklyn

5 (9,999)
[This review was collected as part of a promotion.] The fridge has a sleek design and fits into my space perfect. It is a tad slimmer than the one I am replacing but overall. There is a ton of space inside the fridge. I love how it has a water pitcher on the side of the door. You can add lemons to infuse the water and it refills on its own. The ice bucket is kinda big. It does take up space in the freezer. The ice maker makes 2 different size ice cubes, 1 larger and the other smaller. They also included a ice shovel so you dont get the other ice cubes dirty. The bottom of the freezer bucket has alot of space and is perfect for what I need it for. Plenty of space in the refrigerator, the only thing I don't like is next to the water pitcher there are 2 small brackets. It's not big enough for a sauce bottle, only thing I can think of is sauce packets which I think is a waste. But overall I do like the sleek design, no door handles and plenty of room inside the fridge. I highly recommend this fridge if you are in the market for one.
I recommended this product.
MapleLeaf
4 (9,999)

2025-12-31

4 (9,999)
We are really happy with the fridge. The adjustable split shelves are allowing larger bottles to stand upright which makes them easier to be seen. The automatic refilling water jug in the door is really handy when you are pouring for more than 1 person, and the ice maker is staying ahead of what we need.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Dani88
5 (9,999)

2026-07-08

Mahwah, Nj

5 (9,999)
I love our new Samsung refrigerator! It comfortably holds everything our family needs, and the cooling/freezing can’t be beat. The no-handle design looks so sleek and stylish, and is so easy to wipe down. And the water pitcher on the inside of the door is awesome! Would recommend this product to everyone.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

4 (9,999)
CitizenFour
5 (9,999)

2026-07-18

Alberta Canada

5 (9,999)
Have only had the fridge for a couple days, but so far so good. It’s started producing ice. The 2 different cube types are nice. The beverage center is also very cool and automatically refills quickly. The fridge is also spacious. The freezer is extremely spacious.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

3 (9,999)
Alexone23
5 (9,999)

2026-04-24

5 (9,999)
[This review was collected as part of a promotion.] This is the most incredible fridge! I used to be a guy that went with the cheaper options but wow the capacity is insane. And it keeps the food very cool! The ice machine dispenses very quick. It is as efficient as any other device I have in the fridge. It is an item that will preserve for a long time!
Originally posted on Samsung US
PhoenixM
5 (9,999)

2026-07-11

Oregon, Wisconsin

5 (9,999)
[This review was collected as part of a promotion.] The fridge is great! We finally replace our old fridge after 7 years, the tops shelf was always freezing things and finally the cooling is consistent all around. The capacity in the fridge is super great as well. We also love that the ice machine does large and small cu es as well. Very happy so far!!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)
PAF1
5 (9,999)

2025-10-06

New Jersey

5 (9,999)
[This review was collected as part of a promotion.] I was really happy with my purchase of this appliance. It comes with a water dispenser as well as a self filling pitcher for convenience. I was also pleased with the two different sizes of ice. My kids enjoy that perk. Fit perfectly in my space. Not too big and not too small. I would get it again.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
BAX19
5 (9,999)

2026-04-20

NW Minnesota

5 (9,999)
[This review was collected as part of a promotion.] Just got my new Samsung French door fridge delivered and we love it. Very sleek design that looks amazing. Opening the double doors looks like so much more room inside than we initially thought and the stainless steel gives it the very clean look. My wife and I, highly recommend. 10 out of 10!!!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Ice queen 66
5 (9,999)

2026-05-27

Bellevue NE

5 (9,999)
[This review was collected as part of a promotion.] The capacity of the freezer is so large compared to the pictures. We love having the water pitcher that has filtered water that automatically refills once the pitcher is put back in the refrigerator. The two sizes of ice cubes is also very nice. I would recommend this to family and friends!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Dag284
4 (9,999)

2023-11-27

4 (9,999)
I bought this Fridge 1 month ago and so far love it to death. My Ice cream stays hard love my auto fill picture. The only thing I do not like is the spacing on the shelfs. I had to adjust the one shelf low so that I can accommodate milk and other large bottles. Otherwise love my new fridge.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Cruzito
5 (9,999)

2026-05-28

Rhode Island

5 (9,999)
[This review was collected as part of a promotion.] I honestly love this rich. I like the capacity is such a huge operator previous fridge being able to use the water pitcher and the option to just do Power. Cool when you have blackouts to bring the food back up to temperature it’s just great. Went down it is kind of a fingerprint magnet
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Cleanloads
5 (9,999)

2026-07-18

Nyc

5 (9,999)
​The Samsung Smart Front Load Washer completely transforms laundry day with its incredible efficiency and sleek design. The Super Speed Wash is an absolute game-changer, delivering a deep, spotless clean in under 30 minutes without wearing down fabrics.
I recommended this product.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

2 (9,999)

AI Functionality

5 (9,999)
Andy
5 (9,999)

2026-05-20

Columbus OH

5 (9,999)
[This review was collected as part of a promotion.] Love the fact it makes two types of ice. Other features I like about this product is the exact temperature control, auto fill diffusing pitcher and control on the ice dispenser. The freezer section is spacious. I have a spare freezer but this is sufficient for any average family.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
CowboyAL
4 (9,999)

2026-03-25

Brighton, CO

4 (9,999)
[This review was collected as part of a promotion.] We are extremely impressed with the Bespoke AI 3-Door French Door 33" & Beverage Center™ | Dual Auto Ice Maker 25 cu.ft.. It's a great size, efficient and I'm glad that I could still keep a water & ice dispensary. I wish though that the shelves had more adjustment options.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Larry
5 (9,999)

2026-07-16

Virginia

5 (9,999)
[This review was collected as part of a promotion.] It’s only been one day, but so far so good. The water inside the door works well and the two sizes of ice is nice. Only one shelf is adjustable, but they are all spaced at a good height, so no worries. Good capacity for the 33” width. Overall above expectations.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

AI Functionality

3 (9,999)
Disappointed
1 (9,999)

2025-04-12

Idaho

1 (9,999)
Can you please help me understand why my not even 2 year old bespoke fridge is already in need of repair and I’m being asked to spend over $300 just to have it looked at not even for fixing it. It was not a cheap purchase and shouldn’t be broken already. Can you help me?
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-04-14

SEA Care

Hello there, We understand your frustration with your fridge. We would like to speak with you directly to gather more information about your fridge, especially since it is only two years old and already requires repair.  Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148772914) to help our team pull up your information. Have a great day. ^Camille

Momogf5
5 (9,999)

2026-05-07

New Cumberland, PA

5 (9,999)
[This review was collected as part of a promotion.] Great looking fridge and lots of storage even with the smaller non standard size fridge. We had a tight space so finding a good cubic space for a 33” fridge was great. easy setup and will be excited to see how the electric and water usage change from our old fridge.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
gprendimano
5 (9,999)

2023-05-08

5 (9,999)
[This review was collected as part of a promotion.] Absolutely love our new fridge. The French doors contain multiple shelves to hold and organize all my condiments nicely. The larger shelves in the center of the fridge are really solid and strong unlike my last fridge. I have put a heavy pot on top of them and it held up just fine. its also nice and deep so all my stuff fits! The shelves are also adjustable to your preferred height. My favorite part of the fridge is the Beverage Center, where there is a pitcher of cold water for drinking that is filled at all times. It also has a filter for making fruit infused water. We have a separate filtered water setup in our home but having cold waiter readily available is a game changer. The freezer on the bottom is also quite roomy, and I much prefer it on the bottom than on the upper part of the fridge as its not used often. My favorite part about the freezer is the 2 sizes of ice that the ice maker produces, that's a nice plus! It also comes with a little ice scooper which is a nice touch. Overall very happy with the new fridge!
I recommended this product.
Jinxie713
4 (9,999)

2023-04-25

Pennsylvania

4 (9,999)
First of all it looks very nice and very well made. Unfortunately finger prints get all over it very easily. It's needs cleaned every day. Size wise, I thought I was getting more space. The fridge is not as wide as I thought and the freezer is smaller than our previous side by side fridge. I love that the freezer makes two different sizes of ice cubes, and it makes a ton of ice. You could throw a party. And probably wouldn't have to buy ice. I also love the beverage center. I drink more water now that there's a prefilled pitcher that refills itself very fast. I was disappointed with the filter though. It's a decent filter, but not the best, so if you have bad water to begin with its not going to get a whole lot better. The power cool function was amazing. We got to temperature in less than two hours. I did struggle with the power freeze. It would only go down to 8 degrees while on, so I left it run for way too long, and I was worried I got a defective fridge, but as soon as I turned the power freeze off, it dropped fast.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Jinxie713
4 (9,999)

2023-04-14

Chambersburg

4 (9,999)
[This review was collected as part of a promotion.] First of all it looks very nice and very well made. Unfortunately finger prints get all over it very easily. It's needs cleaned every day. Size wise, I thought I was getting more space. The fridge is not as wide as I thought and the freezer is smaller than our previous side by side fridge. I love that the freezer makes two different sizes of ice cubes, and it makes a ton of ice. You could throw a party. And probably wouldn't have to buy ice. I also love the beverage center. I drink more water now that there's a prefilled pitcher that refills itself very fast. I was disappointed with the filter though. It's a decent filter, but not the best, so if you have bad water to begin with its not going to get a whole lot better. The power cool function was amazing. We got to temperature in less than two hours. I did struggle with the power freeze. It would only go down to 8 degrees while on, so I left it run for way too long, and I was worried I got a defective fridge, but as soon as I turned the power freeze off, it dropped fast.
I recommended this product.
Ma2alvarez
5 (9,999)

2026-06-06

Hatboro, PA

5 (9,999)
[This review was collected as part of a promotion.] I love this fridge! It is deep giving it great capacity. I really love the pitcher that self fills. The cooling was quick and that was a pleasant surprise. The energy efficiency is very good. The lines are clean and I like how it looks in my kitchen.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bre M
5 (9,999)

2026-07-10

Pittsburgh, PA

5 (9,999)
[This review was collected as part of a promotion.] The capacity of the refrigerator is amazing, it can fit a tremendous amount of food up top and in the freezer. I absolutely love the beverage center inside the door. The outside of the refrigerator is sleek and is sure to make any space appealing!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
ShayK
3 (9,999)

2026-05-29

Lancaster, TX

3 (9,999)
[This review was collected as part of a promotion.] Nice refrigerator with great space for started. I've had to replace the icemaker recently. Also cleaning (taking apart to get all areas) is challenging. Small freezer capacity and still getting use to filter. Love the smart Samsung feature.
I recommended this product.
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2026-05-29

Samsung

Hi ShayK, We're glad to know the spacious design and smart features have been a helpful addition to your daily routine. We also recognize your experience with the icemaker replacement, cleaning effort, smaller freezer capacity, and getting used to the filter, as this helps us better understand everyday use. For cleaning guidance, you may refer to the user manual starting on page 68. Your feedback on the freezer capacity and filter experience is also noted. User manual: https://downloadcenter.samsung.com/content/UM/202603/20260323094006651/DA68-04752Q_FDR_RF6500C_3Door_EN_MES_CFR_260209.pdf If you reach out to us in the future, please include reference number 1152556703 so we can easily locate your information. Samsung values your business. Geraldine Samsung Care

JJismynickname
4 (9,999)

2026-06-05

Utah

4 (9,999)
[This review was collected as part of a promotion.] It would be nice if it came with an owners manual at least a basic start. Also if you are under 5’6” you can’t reach everything on the top shelf. But product works great. Love the water picture auto refill feature. Always fresh cool water
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)
TJ O
5 (9,999)

2026-05-26

Port Washington, NY

5 (9,999)
[This review was collected as part of a promotion.] Extremely happy with my selection! A lot of room, extremely quiet It looks great. Have been a big fan of Samsung for many years, they have yet to disappoint while there are haters out there Samsung has always been my number one choice!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Alohatd
3 (9,999)

2025-12-26

96815

3 (9,999)
Very nice refirgerator that meets our needs except that it does not cool adequately enough to preserve milk or vegetables. I have tried several times to reset the internal temperature but it still does not cool to the set temperature.
Originally posted on Samsung US

Features

5 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-12-30

Samsung Care

Hello, We understand how inconvenient it is to deal with a refrigerator that is not cooling enough. Let us assist. We suggest looking at the troubleshooting link below for your fridge that is not cooling properly. This resource offers additional links that may be useful, including organizing the refrigerator, information on the ideal temperature, tips for ensuring that the door closes properly, leveling the refrigerator, instructions for adding your fridge to SmartThings, any error codes that may be relevant, and a comprehensive video tutorial. Refrigerator, Freezer, or FlexZone is not cooling enough: https://www.samsung.com/us/support/troubleshoot/TSG10003479/#refrigerator-freezer-or-flexzone-is-not-cooling-enough If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151707369 to help our team pull up your information when you message us. Thank you. -Angelica

Barb
4 (9,999)

2025-11-01

4 (9,999)
Overall love this refrigerator. Bigger than we really needed. My only issue is the crisper drawers actually cause lettuce and leafy greens to go limp (not crisp) and dry. Not sure how to fix this issue as there are no humidity controls.
Originally posted on Samsung US

User manual & downloads

User Manual

ver 1.0 | 33.77 MB

Jun 26. 2023

ENGLISH, FRENCH, SPANISH
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Quick Guide (AA)

ver 1.0 | 1.01 MB

Jun 20. 2023

ENGLISH, FRENCH, SPANISH
Download
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