SmartThings Wifi

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Features

Boost your Wi-Fi

Get a clear Wi-Fi signal from wherever you are in your home. SmartThings Wifi will strengthen your Wi-Fi signal and extend it throughout your home without interruption for a faster connection in any room. SmartThings Wifi automatically learns about your home and its Wi-Fi usage to optimize your network experience.

*Multiple routers are available with a 3-pack purchase option.

Self-Optimizing Wi-Fi

SmartThings Wifi learns from your environment and optimizes to the devices that need it most. Walk room-to-room on a video call. Stream a 4K movie. Crank up a playlist. All at the same time. Plume acts as mission control to keep your connections strong, so you’re always in the flow.

Self-Optimizing Wi-Fi

SmartThings Wifi learns from your environment and optimizes to the devices that need it most. Walk room-to-room on a video call. Stream a 4K movie. Crank up a playlist. All at the same time. Plume acts as mission control to keep your connections strong, so you’re always in the flow.

  • *Wi-Fi connection stability may vary based on environment. Image simulated for illustration purposes.
  • *Wi-Fi connection stability may vary based on environment. Image simulated for illustration purposes.

Simple and Easy Setup

Setting up the SmartThings Wifi mesh network is easy thanks to the SmartThings App. It also features an intelligent self-configuration system that recommends strategic Wi-Fi router positioning to enable faster speeds and optimize network capacity.

Broaden your eco-system

While the SmartThings App is compatible with various Wi-Fi products, adding the SmartThings Wifi allows you to control Zigbee and Z-wave* products as well, giving you greater control over your home.

*Z-Wave and Z-Wave Plus are registered trademarks of Silicon Laboratories and its subsidiaries in the United States and other countries. Compatible Product sold separately.

Security is top priority

Its integrated network certification system ensures advanced security from the server across several layers of hardware and software. Your SmartThings Wifi helps to safeguard your family’s privacy and to protect you from malicious threats.

Specifications

  • CPU Speed

    716MHz

  • CPU Type

    Quad-Core

  • RAM Size (MB)

    512

  • Storage (GB)

    8

  • Bluetooth Version

    Bluetooth v4.1

  • Wi-Fi Version

    802.11 a/b/g/n/ac, 2.4G+5GHz, VHT80 2x2 MU MIMO

  • Wi-Fi Speed

    Up to 866Mbps@ 5GHz + 400Mbps @ 2.4 GHz (AC1300)

  • Wi-Fi - Security

    WPA2, WPA2-PSK

  • Zigbee

    Yes

  • Z-Wave

    Yes

  • Input Voltage and Current

    DC 12 V, 2.1 A

  • Dimension (HxWxD, mm)

    29.5 x 120 x 120

  • Weight (g)

    210

Reviews

SmartThings Wifi

2.6

Recommended by 47% of customers.

Write a review
5.0 26%
4.0 5%
3.0 16%
2.0 11%
1.0 42%
Features 3.2
Performance 3.1
Design 3.3
Value 2.9

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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19 Reviews

Kitten1979
5 (9,999)

2020-05-10

Pack : 3-pack
5 (9,999)
I had a WINK before, it stopped working all the time, so i got sick of it, i ended up getting this Samsung HUB with WIFI and i LOVE it, it works so much faster and its SOOOO easy to set up, easy to use, and I Recommend! you wont regret it! but i bought teh samsung hub for 99$ it didnt work but i exchanged it today for the 179.99$ this one, and it works like a charm :D happy customer!! ✔ Yes, I recommend this product.
[D] Alternative Text [D] Alternative Text

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Bob Baulch
1 (9,999)

2024-09-21

Pack : 1-pack
1 (9,999)
I bought a three pack in 2018. So proud that I had great signal all over my home. To make sure my WiFi never went down, all three are on a dedicated UPS. And then, Samsung said this was no longer supported on their software. For the past two years, internet is intermittent. We can connect directly to the router's WiFi, but the lights on the mesh (sometimes just one or two or all) are ... green blink ... red/green blink ... solid red ... and the downtime just gets more frequent and longer. Downtime is probably one-third of the time now. Sometimes we can connect to the mesh and have no internet connection (but the internet on the router is still fine) and other times we cannot even connect to the mesh. Last year we changed internet providers and hardware .... no improvement. Swapped the mesh around .... no improvement. Single mesh only at the router .... 1/3 the problem, but that defeats the purpose. Trash this if have you are having issues and try something else. I am not sure what else ... but you are not going to be able to magically make this start working like it used to. Maybe because every unit runs so hot since I bought it - in fact - it has discolored every piece of furniture because of the heat. Glad they discontinued them.

Features

1 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-09-25

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

mtu_husky
5 (9,999)

2020-04-18

Michigan

Pack : 1-pack
5 (9,999)
I have had this hub and wifi setup and running for over a year now. Super easy to setup with a Samsung Galaxy phone...I can't speak to how it is with anything else, but it took 20 minutes or less to unbox and have it running. I have since added numerous smart home devices as well. Having the smart home devices on a different protocol is great to avoid any interference. I have a 2000 sqft house and I only run into a connection issue at the farthest points away from the hub. This will be fixed with a second hub. With the two hubs, I will have signal throughout my whole house and on much of my 1/3 acre lot.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
gnrl
2 (9,999)

2020-01-20

Pack : 1-pack
2 (9,999)
Wifi is a decent upgrade from the junk your internet provider gives you. App is acceptable. The units overheat CONSTANTLY. This was with the power supply provided in the box. Now to just add to my fun, my lovely cat decided to chew through one of the cords. No biggie right? Wrong, after speaking with support they won't replace the cord since it was messed up by my animal. I 100% understand this, never asked for anything free. After clarifying my stance and repeating that I was wanting to purchase one they do not have them available and they cannot recommend where to get another one. Now I am going to scrap the entire system and go to a different one to dodge the headache.

Features

4 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Mmm0123
1 (9,999)

2020-08-16

Pack : 1-pack
1 (9,999)
We bought the original set through Crutchfield. Tried with their tech support, 3 times, Samsung support and online SmartThings chat. Still not working. Finally adequate proof that the devices weren’t working. Got our second set last week. Hours of attempts with the same scripted help and we still don’t have connection.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
fp12
3 (9,999)

2020-11-09

Pack : 1-pack
3 (9,999)
i needed a all in one affair while in school. got this since it combines the smart home hub and wi-fi together. i read the newest model uses plume to handle traffic, and plume itself had good reviews. well when i finally got it all working, plume runs at bare minimum since i am set up as a bridge to a wired router (as in this thing acts only as an access point). also, i'm used to granular control of my access points. plume does not allow this. luckily, my wired router can pick up the slack. but if you are used to having the ability to control what devices go to which ip domain or setting up qos, avoid this thing. once i have settled down into a house, the wi-fi part of this will be turned off (if possible) and i'll keep it as a hub only. wi-fi signal is above average imo.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Steve C
5 (9,999)

2019-08-26

Southeast Alabama

Pack : 1-pack
5 (9,999)
I switched my Google WiFi for these to add the hub function with minimum hardware. The hub works great and haven't had any issues at all. I was expecting a decreased WiFi signal and I was pleasantly surprised to see a stronger signal throughout my house. I wish you can control all of the functions of the router with one app but I'm satisfied that you can control the advanced features even if it takes two apps. For basic functionality, the SmartThings app works fine. I highly recommend.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Anonymous
3 (9,999)

2021-03-13

Batesburg, SC

Pack : 1-pack
3 (9,999)
i bought this to compare and possibly replace my current mesh network. installing the device was very easy, and the speeds are faster than my current mesh. my only issue so far, is unlike my other mesh network, i can not seem to prioritize specific devices. i plan to continue with the samsung smartthings wifi, might even get a few more for better coverage. i would recommend this to anyone who wants a good mesh network.

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Samsung Customer
1 (9,999)

2020-10-02

Chicago, IL

Pack : 1-pack
1 (9,999)
we followed all instructions and the product cannot be set up. we checked online help and other reviewers' experiences, and there were many people with the same issue. the device should blink red/green to start set up, but it never came up. samsung help site suggests to reboot the device (what a helpful advice!) and we did that several times. please be aware that this device simply may not work!

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
GHelmer
1 (9,999)

2020-12-13

Calgary, AB

Pack : 1-pack
1 (9,999)
i have a fairly small townhouse with one hub per floor. even with 3 hubs in a small house, there is still many dead zones with very steep drop offs. there is parts of my house where i get 100mbps, two steps in one direction i get 10 and then one more step i get 0.1. i wish i had returned immediately as theyre very expensive and worse than using the stock router that was provided by isp.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Rob M
3 (9,999)

2021-03-03

USA

Pack : 1-pack
3 (9,999)
speed and coverage are good. device controls are not accessible without an "s" series or "note" series device. fortunately, i had an old apple iphone that would run the required smartthings app. device stays unusually hot, but not enough to cause burns. needs good ventilation!

Features

4 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Samsung4eva
1 (9,999)

2020-08-16

Pack : 1-pack
1 (9,999)
I’m a huge Samsung fan but this product was so bad that’s I’m honestly considering my future purchases moving forward. If there is any slight change in your household voltage somehow (brand new home) it errors out. Red blinking light, so switched directly to a wall socket and it will still red blinking light everyone once and while. Never had this issue with my Google wifi, asus or my ISP modem/router. Swapped through all the hubs still have the issue. When you get it working it’s great until the power goes out, then you gotta rotate plugs again, you have to restart your internet modem in a way that the Samsung SmartThings wifi can pick it up when it’s restarting. If you don’t you will have to go through a series of changing plugs and restarting your modem. It will not connect back to your modem unless you restart it. I tried to combine my widow and SmartThings hub together. Don’t do it get a router that works and get the SmartThings hub with no wifi. Also the updates from plume are infrequent and their call centre really feels like their hands are tied because it’s not really their product.

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

1 (9,999)
kuljit
1 (9,999)

2020-08-15

Pack : 1-pack
1 (9,999)
Samsung smartthings wifi does not work . Wifi and ether etc connectivity drops after 2 minutes and never gets connected. Reset lots of times but no solution. Broke after 6 months

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Nates22
1 (9,999)

2020-03-19

Oregon

Pack : 1-pack
1 (9,999)
My wifi literally disconnects 2-3times a day! Ever since getting this. Absolutely hate these biggest waste of money ever! DO NOT BUY. Save your self the headache!

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-03-19

Samsung Brand Ambassador

We apologize for the issues you have been experiencing with your SmartThings WiFi disconnecting! This is definitely not the experience we want our customers to have. When a device isn't working the way it should, a reboot can often resolve the issue. You can find the steps to reboot the SmartThings WiFi on our Support page here -- https://support.smartthings.com/hc/en-us/articles/360001267046-How-to-reboot-a-SmartThings-Wifi-Hub. If a reboot does not help, or if you have additional questions, please reach out to our dedicated SmartThings team at 1-866-813-2404 or support@smartthings.com. We would be happy to help! ~Samsung Brand Ambassador

ElimuHub
5 (9,999)

2020-10-09

Nairobi, Kenya

Pack : 1-pack
5 (9,999)
i would like to enable and configure dns using smart things wifi on my android but can't afford it. i wish sumsung could have a solution for me.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Beartech
5 (9,999)

2021-04-18

Pack : 1-pack
5 (9,999)
We have been running a three unit configuration in our ~2700sf home for over a year. This system has worked flaulessly. Over 200MBs over WiFi.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Tony R
1 (9,999)

2019-11-25

Chicago

Pack : 1-pack
1 (9,999)
1st unit purchased wouldn't set up at all and returned it. Replacement unit purchased worked great for 24 hours then stopped.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2019-12-01

Samsung Brand Ambassador

We apologize for the issues you have experienced with your SmartThings WiFi Mesh Router! Please reach out directly to our SmartThings technical support team at support@connecthome.zendesk.com for assistance with your device. We look forward to hearing from you! ~Samsung Brand Ambassador

Lorne
4 (9,999)

2022-05-23

Pack : 1-pack
4 (9,999)
Wifi and z-wave work well for three 1000 sq ft floors except if wifi goes down.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-05-24

Operations

Thank you, Lorne! We love to hear positive feedback and we’re delighted.

pubi1
2 (9,999)

2019-08-17

Miami, FL

Pack : 1-pack
2 (9,999)
As a hub, I can't complain with it. The big issue is that the plugs are poorly labeled in the app. All the plugs connect without much issue once you figure out which is which. Now as for Wi-Fi....oh boy is it horrible. Signal strength is mediocre. Can go past 2 walls and already there is barely anything left. A single unit can BARELY cover a 600 sq.ft. apartment. Now the major culprit i found is Plume. That service is horrendous. The AI must have barely passed pre-k. There is 0 customization. Pretty much every other dual signal router can let you limit to which band to use, 2.4 or 5 GHz. Here? It will flip flop you on a whim and screw you over. If you have it set to bridge mode, as I do since I have a gigabit network switch, your options are further limited to basically seeing what is connected. I am upstairs in new apartment and my computer one second says 4 bar strength with over 100 MBps connection, next it says 2 with 3 bar strength. Samsung really needs to get rid of Plume. It hinders what could be a super competitor in the Wi-Fi/hub space. Even the most basic of consumer routers have some amount of granular control. As is, I would only recommend this item if you are on a budget and want the router and hub combo. Once I am settled out of school and in a house, I will disable the Wi-Fi aspect of this thing and use it only as a SmartThings hub which is what it does best.

Features

2 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2019-08-20

Samsung Brand Ambassador

Thank you for your feedback on the SmartThings Wi-Fi Mesh Router! We are sorry to hear that the SmartThings Wi-Fi is not meeting your expectations. Please reach out to our dedicated SmartThings team at 1-866-813-2404 or support@smartthings.com so we can gather more information and assist with troubleshooting. We look forward to hearing from you! ~Samsung Brand Ambassador

User manual & downloads

User Manual

ver 1.0 | 7.99 MB

Nov 19. 2018

ENGLISH, ENGLISH(North America), FRENCH(North America), SPANISH(Latin America), SPANISH(North America), DUTCH, ITALIAN, PORTUGUESE, SPANISH, TURKISH

Safety Guide

ver 1.2 | 6.31 MB

Aug 06. 2018

ENGLISH, ENGLISH(North America), FRENCH(North America), SPANISH(Latin America), SPANISH(North America), DUTCH, ITALIAN, PORTUGUESE, SPANISH, TURKISH

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