SmartThings Wifi

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SmartThings Wifi
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Features

Boost your Wi-Fi

Get a clear Wi-Fi signal from wherever you are in your home. SmartThings Wifi will strengthen your Wi-Fi signal and extend it throughout your home without interruption for a faster connection in any room. SmartThings Wifi automatically learns about your home and its Wi-Fi usage to optimize your network experience.

*Multiple routers are available with a 3-pack purchase option.

Self-Optimizing Wi-Fi

SmartThings Wifi learns from your environment and optimizes to the devices that need it most. Walk room-to-room on a video call. Stream a 4K movie. Crank up a playlist. All at the same time. Plume acts as mission control to keep your connections strong, so you’re always in the flow.

Self-Optimizing Wi-Fi

SmartThings Wifi learns from your environment and optimizes to the devices that need it most. Walk room-to-room on a video call. Stream a 4K movie. Crank up a playlist. All at the same time. Plume acts as mission control to keep your connections strong, so you’re always in the flow.

  • *Wi-Fi connection stability may vary based on environment. Image simulated for illustration purposes.
  • *Wi-Fi connection stability may vary based on environment. Image simulated for illustration purposes.

Simple and Easy Setup

Setting up the SmartThings Wifi mesh network is easy thanks to the SmartThings App. It also features an intelligent self-configuration system that recommends strategic Wi-Fi router positioning to enable faster speeds and optimize network capacity.

Broaden your eco-system

While the SmartThings App is compatible with various Wi-Fi products, adding the SmartThings Wifi allows you to control Zigbee and Z-wave* products as well, giving you greater control over your home.

*Z-Wave and Z-Wave Plus are registered trademarks of Silicon Laboratories and its subsidiaries in the United States and other countries. Compatible Product sold separately.

Security is top priority

Its integrated network certification system ensures advanced security from the server across several layers of hardware and software. Your SmartThings Wifi helps to safeguard your family’s privacy and to protect you from malicious threats.

Specifications

  • CPU Speed

    716MHz

  • CPU Type

    Quad-Core

  • RAM Size (MB)

    512

  • Storage (GB)

    8

  • Bluetooth Version

    Bluetooth v4.1

  • Wi-Fi Version

    802.11 a/b/g/n/ac, 2.4G+5GHz, VHT80 2x2 MU MIMO

  • Wi-Fi Speed

    Up to 866Mbps@ 5GHz + 400Mbps @ 2.4 GHz (AC1300)

  • Wi-Fi - Security

    WPA2, WPA2-PSK

  • Zigbee

    Yes

  • Z-Wave

    Yes

  • Input Voltage and Current

    DC 12 V, 2.1 A

  • Dimension (HxWxD, mm)

    29.5 x 120 x 120

  • Weight (g)

    210

Reviews

SmartThings Wifi

3.2

Recommended by 56% of customers.

Write a review
5.0 46%
4.0 6%
3.0 6%
2.0 9%
1.0 33%
Features 3.6
Performance 3.3
Design 3.5
Value 3.3
AI review summary
  • The product offers good WiFi coverage and speeds, with a mesh network that extends the signal
  • However, it has frequent connectivity issues, with devices randomly disconnecting
  • The mobile app is reported to lack functionality
  • There are concerns about hardware failures and long-term support
  • Overall, the reliability and customer support issues make this a risky purchase for many customers
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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33 Reviews

Kitten1979
5 (9,999)

2020-05-10

Pack : 3-pack
5 (9,999)
I had a WINK before, it stopped working all the time, so i got sick of it, i ended up getting this Samsung HUB with WIFI and i LOVE it, it works so much faster and its SOOOO easy to set up, easy to use, and I Recommend! you wont regret it! but i bought teh samsung hub for 99$ it didnt work but i exchanged it today for the 179.99$ this one, and it works like a charm :D happy customer!! ✔ Yes, I recommend this product.
[D] Alternative Text [D] Alternative Text

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Smartfan
3 (9,999)

2021-06-13

Pack : 3-pack
3 (9,999)
i already have a smartthings hub. i wanted to boost my wifi and thought this mesh system would be the perfect addition. i found no information about compatability with an existing hub so i figured it would work. after purchasing and receiving it i had questions about hardware or wireless connections to my existing hub. after calling samsung i was told that i need to disable my existing hub and start over. they even told me that if i just needed a wifi booster i should get something different. this info should be more accessable or listed in a more user friendly laymans way when searching online. the product is quality built and packed well.

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Bob Baulch
1 (9,999)

2024-09-21

Pack : 1-pack
1 (9,999)
I bought a three pack in 2018. So proud that I had great signal all over my home. To make sure my WiFi never went down, all three are on a dedicated UPS. And then, Samsung said this was no longer supported on their software. For the past two years, internet is intermittent. We can connect directly to the router's WiFi, but the lights on the mesh (sometimes just one or two or all) are ... green blink ... red/green blink ... solid red ... and the downtime just gets more frequent and longer. Downtime is probably one-third of the time now. Sometimes we can connect to the mesh and have no internet connection (but the internet on the router is still fine) and other times we cannot even connect to the mesh. Last year we changed internet providers and hardware .... no improvement. Swapped the mesh around .... no improvement. Single mesh only at the router .... 1/3 the problem, but that defeats the purpose. Trash this if have you are having issues and try something else. I am not sure what else ... but you are not going to be able to magically make this start working like it used to. Maybe because every unit runs so hot since I bought it - in fact - it has discolored every piece of furniture because of the heat. Glad they discontinued them.

Features

1 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-09-25

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Victory777
5 (9,999)

2019-04-11

Arapahoe Nebraska

Pack : 3-pack
5 (9,999)
I replaced a netgear router with this system. I was able to place two hubs in the house and a separate one in my garage. I no longer have dead spots. My wifi works as it should. I'm happy with my purchase. I bought these for the flexibility of building my smart home. I have several Samsung products and have been happy with the simplicity in how they operate. I connected each of my hubs to an ethernet cable to improve the backhaul connection it works well this way the main hub is connected to a ethernet switch and the other two come off this switch allowing me to place the hubs further apart. Increased my wifi signal.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
gnrl
2 (9,999)

2020-01-20

Pack : 1-pack
2 (9,999)
Wifi is a decent upgrade from the junk your internet provider gives you. App is acceptable. The units overheat CONSTANTLY. This was with the power supply provided in the box. Now to just add to my fun, my lovely cat decided to chew through one of the cords. No biggie right? Wrong, after speaking with support they won't replace the cord since it was messed up by my animal. I 100% understand this, never asked for anything free. After clarifying my stance and repeating that I was wanting to purchase one they do not have them available and they cannot recommend where to get another one. Now I am going to scrap the entire system and go to a different one to dodge the headache.

Features

4 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

1 (9,999)
raclapponyahoocom
1 (9,999)

2024-01-03

Bellefontaine ohio

Pack : 3-pack
1 (9,999)
The hardware is very good. That said, plume ruins it. I want full access to all industry standard settings. This includes seperate detailed control of the two nets 2.4 and 5g.. naming for each independent of each other. Turn one off leaving the other and more. I can't run independent diagnostics and several other things on Almost every other commercial or residential router. Plume prevents it. As long as there is no option to boot plume and take direct control of every node, I will rate 1 star due to advanced Samsung stupidity. Not all of us want or need plumes isolation of user and devices. Get rid of it and offer a way to take back full control and lock out plume.

Features

3 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Bman
3 (9,999)

2021-09-23

Pack : 3-pack
3 (9,999)
i like the concept of combining the wifi, wired, and z-wave services into a streamlined, mesh solution. that said, the router service is inconsistent. some networked devices connect without issue while others receive the wrong ip convension or wrong default gateway information from the router. in both instances, it causes these devices not to connect and requires a manual re-initiation (and several) for the device to receive a new ip address with the right convention or the correct gateway information. a somewhat effective workaround is to set static device numbers but that defeats the purpose of dhcp convenience in a home network solution. whether hardwired or wifi, the issue is the same.

Features

5 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Mmm0123
1 (9,999)

2020-08-16

Pack : 1-pack
1 (9,999)
We bought the original set through Crutchfield. Tried with their tech support, 3 times, Samsung support and online SmartThings chat. Still not working. Finally adequate proof that the devices weren’t working. Got our second set last week. Hours of attempts with the same scripted help and we still don’t have connection.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Andre O
2 (9,999)

2021-02-16

WDM, IA

Pack : 3-pack
2 (9,999)
i wanted to buy this to replace a v1 st hub and to cover more of my house. i've been using an orbi router for a few years with only one satellite covering the basement and 1st floor. i decided to do a speed test before this arrived. on my old router i was getting 250mbs down from the 2nd floor computer. once this was setup i tested and with lots of tweaking i could only get up to 120mbs down. while the router was saying it could get up to 400mbs directly connected to the isp's modem. i tested at the hub connected to the modem and still could only get 120mbs down. i moved hubs to different locations. i tried removing hubs by unplugging them. i tried adjusting settings in the plum software. still, i could not get over 120mbs and would normally only reach about 70-90mbs.

Features

5 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Techguy319
5 (9,999)

2018-11-05

South Florida

Pack : 3-pack
5 (9,999)
I needed a solution that not only expanded my WiFi coverage throughout my home, but added Samsung SmartThings support to integrate smart switches, dimmers, hue lights and alarm system. Installation was quick and straight forward, and I could quickly see a performance increase across my devices. Internet access on iPads, Roku, and laptops are smooth with no lag. Very satisfied. I would have loved if the ethernet ports supported POE to avoid the need for the separate power adapters, but overall a great product.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
addie67
5 (9,999)

2018-12-08

Livonia

Pack : 3-pack
5 (9,999)
[This review was collected as part of a promotion.] My husband and I had fun setting this up. I learned a lot and still learning too. I can’t wait to get everything available connected. We had spots in our house where the wifi had weaker signal and this helped pull it in. We even get wi-fi in the garage now. Who knew all that this hub would work do well. The different items I own were easy to connect to the hub easily. I love that I can use my phone and monitor things, it makes it very easy

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jonathan
4 (9,999)

2020-10-26

Pack : 3-pack
4 (9,999)
i love this mesh wifi system, it allows me to extend my wifi very far and it allows me to control smartthings, but i would like for samsung to do an update to where it has an online dashboard to manage who is using the wifi and to manage ports. i am doing a project where i need to forward a port but i can't because the hub won't let me. this would be a great feature. but overall this is a great wifi system. keep doing a good job samsung!

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Dwijster
5 (9,999)

2020-08-19

San Francisco, CA

Pack : 3-pack
5 (9,999)
we live in a ranch style home which is more long than it is wide (3500 sq ft in all). these smarthings hubs have been god send as the mesh network means not having to input wifi password as you move thru the home with your devices. i also added 2 additional units to the far corners where the connectivity was poor and they networked fine and now i have amazin connectivity with no dead zones. thank you samsung for making networking easy.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Mark
1 (9,999)

2021-11-10

Pack : 3-pack
1 (9,999)
if you have comcast xfinity with an existing wifi network, you will not be able to extend that network. the setup software does not allow you to connect to wifi. you have to connect with a cable directly to a router. it makes absolutely no sense that a wifi device cannot connect to wifi. the mobile app for setting up the router does not give you the option to extend an existing network. carelessly designed without the end user in mind.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
KWS3
1 (9,999)

2021-06-30

Flower Mound, Texas

Pack : 3-pack
1 (9,999)
i bought this as a mesh and smarthub solution. it was not cheap. then samsung discontinues and forces me to not only buy something else but reconfigure devices, networks, etc.. nice! i have three samsung tvs, refrigerator, and dishwasher that i bought. this is the last samsung product i will ever buy. if it is obsolete in less than 2 years after you buy it the company is not reputable or reliable.

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Crod
1 (9,999)

2020-10-18

Pack : 3-pack
1 (9,999)
i want to start by saying i own everything samsung. i have 3 of this wifi routers, but man sre they bad. they don't work well, you'll signal strength deteriorates from just being 20 feet apart. i have 1gb internet, and the max i have ever gotten from this routers is 140mb. if you have a device connected using the ethernet cable, then you'll get closer to your internet speed. very disappointed.

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
TN2018
5 (9,999)

2018-12-07

Tennessee

Pack : 3-pack
5 (9,999)
[This review was collected as part of a promotion.] We had so many dead zones in our house and dropped WiFi calls. I was going crazy! I bought these Smart Things and it completely solved my problem! Now we have great signal all throughout our house and no more dropped calls or slow connection. Everyone should buy these and replace their extenders with them. Those extenders hardly worked. Also worth it to get the 3 pack for it to maximize.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
TrinaK
5 (9,999)

2018-12-11

Sacramento ca

Pack : 3-pack
5 (9,999)
[This review was collected as part of a promotion.] Samsung always seems to outdo themselves. This company is my go t most of the time. These were such a great addition to the home. It was pretty simple to set up. Which is always nice since some people have issues with that kind of thing. I would highly recommend. This works well with just about any smart item for the home. So far I am impressed with the set up.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Stewartharm
2 (9,999)

2018-11-22

Seattle ish

Pack : 3-pack
2 (9,999)
Really, Plume is the worst. My hub doesnt switch bad quality connections, and when it does switch, the delay is huge. I can't walk around my home on the phone without huge drop times. Also, my system just drops for whatever plume is doing. Even during major hours. This is the only system that can scale. But it has a lot of growing up to do

Features

2 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Fujixess1998
5 (9,999)

2019-05-09

Delaware

Pack : 3-pack
5 (9,999)
This item was purchased a couple of days ago with the intent to provide wifi coverage in areas with spotty performance or dead zones. Once set up, no devices were dropped and picked up the signal without any issues. It was used to hook up streaming devices. It was so easy to hookup. Why did I wait this long? Highly recommended.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Tsuruoka
1 (9,999)

2024-05-20

Pack : 3-pack
1 (9,999)
Terrible product. Dropped signal frequently. Died on me after 4.5 years. Full hardware failure on all 3 Hubs on the same night. Reached out to Samsung for support but they wouldn't help for warranty or even provide a quote for repair. I could have purchased any mesh wifi product and I trusted Samsung. Big mistake.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Jorjas
5 (9,999)

2019-01-20

Carmel Indianapolis

Pack : 3-pack
5 (9,999)
[This review was collected as part of a promotion.] We had a long stay away from home due to family illness. I was so nervous as this would be the first time leaving my absentminded professor home alone. But this 3 pack ran my house like a well oil machine. I had easy access to all my lights, thermostat, door locks, even security camera. Best Peace of Mind

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Nick89
5 (9,999)

2018-12-11

Seattle, wa

Pack : 3-pack
5 (9,999)
[This review was collected as part of a promotion.] We have been using Samsung wi-if 3 pack for couple of weeks now and love it! Our house is two level and upstairs the wi-fi signal was bad. This one amplifies wi-fi connection super well. The set up was a breeze. I also synchronized security camera and thermostat. Works great. Highly recommend it

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Cduke
5 (9,999)

2018-12-10

San Antonio Tx

Pack : 3-pack
5 (9,999)
[This review was collected as part of a promotion.] Samsung smartthings 3 pack is very easy to setup. I have one upstairs in my bedroom one in my living room and one in my kitchen. My wifi works a lot smoother now with a lot less lagging. I actuallly get signal in my garage and on my back porch.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Nydiva41
5 (9,999)

2018-12-07

Ogdensburg ny

Pack : 3-pack
5 (9,999)
[This review was collected as part of a promotion.] This is a great product for home or office it has the hub and great for use with all other smart devices.I loved the ease of installing this product and it works great.easy to connect to all household items

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

5 (9,999)
BB54
5 (9,999)

2018-12-11

Phoenix, Arizona

Pack : 3-pack
5 (9,999)
[This review was collected as part of a promotion.] I have had this for about 2 weeks and I love it. It connects with my devices so well. I had a little trouble getting it set up and connected to everything, but it all synched together well in the end.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Samsung4eva
1 (9,999)

2020-08-16

Pack : 1-pack
1 (9,999)
I’m a huge Samsung fan but this product was so bad that’s I’m honestly considering my future purchases moving forward. If there is any slight change in your household voltage somehow (brand new home) it errors out. Red blinking light, so switched directly to a wall socket and it will still red blinking light everyone once and while. Never had this issue with my Google wifi, asus or my ISP modem/router. Swapped through all the hubs still have the issue. When you get it working it’s great until the power goes out, then you gotta rotate plugs again, you have to restart your internet modem in a way that the Samsung SmartThings wifi can pick it up when it’s restarting. If you don’t you will have to go through a series of changing plugs and restarting your modem. It will not connect back to your modem unless you restart it. I tried to combine my widow and SmartThings hub together. Don’t do it get a router that works and get the SmartThings hub with no wifi. Also the updates from plume are infrequent and their call centre really feels like their hands are tied because it’s not really their product.

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

1 (9,999)
kuljit
1 (9,999)

2020-08-15

Pack : 1-pack
1 (9,999)
Samsung smartthings wifi does not work . Wifi and ether etc connectivity drops after 2 minutes and never gets connected. Reset lots of times but no solution. Broke after 6 months

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Shoop
1 (9,999)

2026-02-24

Ottawa, ON, Canada

Pack : 3-pack
1 (9,999)
Never has worked. I reached out to Samsung with a long time of troubleshooting, and nothing worked. Then basically told me "Oh well". DO NOT GET THEM

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Beartech
5 (9,999)

2021-04-18

Pack : 1-pack
5 (9,999)
We have been running a three unit configuration in our ~2700sf home for over a year. This system has worked flaulessly. Over 200MBs over WiFi.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
ALT007
1 (9,999)

2019-12-12

Pack : 3-pack
1 (9,999)
Purchased 6 weeks ago. Worked for 5 weeks. Now it doesn't let me connect from my phone to my Wyze camera or my google home devices.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2019-12-15

Samsung Brand Ambassador

We're sorry to hear that you are experiencing difficulties connecting to the Wyze camera and Google Home devices from your phone! Please reach out to our dedicated SmartThings team so we can gather more information and assist with troubleshooting. We can be reached at 1-866-813-2404 or support@smartthings.com. We look forward to hearing from you! ~Samsung Brand Ambassador

Charmed2002
5 (9,999)

2018-10-17

New York, NY

Pack : 3-pack
5 (9,999)
I just love it. It's amazing, in my opinion. And I would definitely buy this or any other Samsung products again.

Features

1 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lorne
4 (9,999)

2022-05-23

Pack : 1-pack
4 (9,999)
Wifi and z-wave work well for three 1000 sq ft floors except if wifi goes down.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-05-24

Operations

Thank you, Lorne! We love to hear positive feedback and we’re delighted.

User manual & downloads

User Manual

ver 1.0 | 7.99 MB

Nov 19. 2018

ENGLISH, ENGLISH(North America), FRENCH(North America), SPANISH(Latin America), SPANISH(North America), DUTCH, ITALIAN, PORTUGUESE, SPANISH, TURKISH

Safety Guide

ver 1.2 | 6.31 MB

Aug 06. 2018

ENGLISH, ENGLISH(North America), FRENCH(North America), SPANISH(Latin America), SPANISH(North America), DUTCH, ITALIAN, PORTUGUESE, SPANISH, TURKISH

Product support

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Product support

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