How Do I Clean The Debris Filter?

Last Update Date : Apr 09. 2018

Debris Filter Maintenance

All current Samsung Front Load Washers have debris filter access panels located on the front of the unit. The filter is housed inside of the drain pump to prevent the drain hose from being clogged. If not cleaned regularly, unpleasant odor, draining, and filling issues will arise.


NOTE: If the washer was manufactured and/or purchased before 2009, it does not have a debris filter access panel.


NOTE: 5E error code will register when the debris filter needs to be cleaned.

TIP: The debris filter should be cleaned periodically, based on how frequently the washer is used. You cannot over clean the debris filter. It is better to clean it more often than not.

Cleaning the Debris Filter

WARNING: If you were running a cycle with hot water temperature settings (including Pure Cycle™ and Sanitize), the water in the washer may be very hot. Allow enough time (1 hour will suffice) for the water to cool, before performing this procedure to avoid possible injury.

1. Unplug the washing machine.

2. Open the debris filter access cover inserting a coin or a key into the slot above the access panel and gently prying it open.


3. Locate the black rubber drain hose (aka emergency drain hose) and if attached, release it from its holder.


NOTE: Place a towel on the floor to prevent water damage to the floor.

4. Remove the white drain plug from the emergency drain hose, and then drain the water in a suitable container.


5. After water stops draining from the auxiliary drain hose, remove the debris filter by turning it counter clockwise and pulling it out.


6. Inspect and clean the filter, and then reinstall by pushing it in and turning it clockwise until secured.


7. Reinstall the emergency drain hose cap and secure the hose in its holder.


8. Reinstall the access panel by placing it into the holes at the bottom of the access panel opening and pushing/pivoting it into the top of the opening.


NOTE: Watch the video below to learn more how to clean the debris filter.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.


Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat


Please send us an email for general questions or technical support.

Track Your Service

Find out how to track your service online.

SmartThings Support

Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.


Watch and learn how to get the most out of your Samsung products!

Samsung Members Community

Join the Samsung Members community! Peer to peer support for mobile phones.

Online Service Request

Find out how to submit an Online Service Request.



Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

Online Shop1-855-254-4747
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

1-800-726-7864SmartThings Support

Mon-Sat: 11:00 am – 8:00 pm (EST)

932-27324/7 Mobile support available via text

Text ‘SUPPORT’ to 932-273 and get instantly connected to live chat.

Standard charges may apply 

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us