Why is There an Nd on the Display Panel of the Front Load Washing Machine?

Last Update Date : Apr 09. 2018

No Drain Condition (Nd)


If your washer is beeping, and the display is flashing "Nd", your machine is showing a no drain condition which is usually related to a backed up drain hose or a clogged debris filter.

 

The drain hose coming from the back of your washing machine should not be inserted more than 6 inches into the drain/stand pipe in your home. Inserting the drain hose too far into the drain may cause a syphon effect preventing any water from draining out of the washing machine. This will cause an "Nd" error.

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IMPORTANT:

Many customers remove the drain hose fastener attached on the back of the washing machine during installation. It is a white plastic strap secured with a metal screw, approximately 18 inches above where the drain hose comes out of the washing machine. Do not remove it. It is in place to prevent syphoning.

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Checking for a Clogged Debris Filter


WARNING: If you were running a hot, or sanitize cycle when Nd flashed, the water in the washer may be very hot. Allow the water to cool for approximately 1 hour before performing this procedure.

1. Open the debris filter access cover.

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2. Remove the access cover by pulling the cover outwards.

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3. Remove black rubber drain hose from its holder.

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4. Place a towel on the floor to prevent water damage to the floor.

5. Remove the white drain plug from the drain hose, and then drain the water into a suitable container.

6. Remove the debris filter by turning it counter clockwise.

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7. Clean the filter, and then reinstall the filter.

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8. Reinstall the drain tube cap, and then secure it in its holder.

9. Reinstall the access door.

10. Check for leaks as the washer is filling up.

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