Galaxy S9 - Enable the Direct Call Feature (SM-G960W)

Last Update Date : Feb 12. 2019

Direct Call

Why dig through your contacts when you have Direct Call? Just hold the phone up close to your ear and the contact whose message or contact detail is on the screen will be dialed. It’s really that easy.

Screens and settings available may vary depending on your Canadian wireless service provider and your software version.

Enable Direct Call

Set the device to make a voice call by picking up and holding the device near your ear while viewing message or contact details.

1 From the Home screen, swipe up or down to access the Apps screen.
2 Touch Settings.
3 Touch Advanced features.
4 Navigate to and touch Direct call.
5 If required, touch the slider to turn on Direct call.
Galaxy S9 - How do I enable the Direct call feature on my Samsung Galaxy S9 (SM-G960W)?

This feature is activated by default.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Email

Please send us an email for general questions or technical support.

Track Your Service

Find out how to track your service online.

SmartThings Support

Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Samsung Members Community

Join the Samsung Members community! Peer to peer support for mobile phones.

Online Service Request

Find out how to submit an Online Service Request.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

Online Shop1-855-254-4747

info.seca@samsung.com
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

1-800-726-7864SmartThings Support

Mon-Sat: 11:00 am – 8:00 pm (EST)

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us