Galaxy Watch - Prevent Data Loss (SM-R800 & SM-R810)

Last Update Date : Oct 04. 2018
Galaxy Watch - Prevent Data Loss (SM-R800 & SM-R810)

The idea of losing your watch sends you into a panic since it has a bunch of important personal data on it. You can take a deep breath, because the Galaxy Wearable app lets you back up all your personal information from your watch. If something does happen to your watch, you'll feel better knowing your data will be safe and sound.

Available screens and settings may vary by provider, phone, or watch.

Back Up Your WatchClick to Expand
Back Up Your Watch

Follow the steps below so you can rest easy. On your phone, open the Galaxy Wearable app, and touch the SETTINGS tab. Touch About watch and then touch Back up and restore. Next, touch Backup settings. To deselect certain data from being backed up, touch the slider next to the data. When you're done, touch BACK UP NOW.

Restore Your WatchClick to Expand
Restore Your Watch

Oh no, your child accidentally reset your watch. No worries, follow these steps to restore all your data. On your phone, open the Galaxy Wearable app, and then touch the SETTINGS tab. Touch About watch, and then touch Back up and restore. Next, touch Restore. Deselect any data you don't want to restore and then touch RESTORE NOW.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Email

Please send us an email for general questions or technical support.

Track Your Service

Find out how to track your service online.

SmartThings Support

Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Online Service Request

Find out how to submit an Online Service Request.

Consumables & Accessories

Purchase Consumables & Accessories for your Samsung Product.

Remote Service

Samsung Remote Service enables one of our specially trained technicians to remotely view and control your Samsung TV and smartphone to directly help you with your product.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

Online Shop1-855-254-4747

info.seca@samsung.com
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

1-800-726-7864SmartThings Support

Mon-Sat: 11:00 am – 8:00 pm (EST)

932-27324/7 Mobile support available via text

Text ‘SUPPORT’ to 932-273 and get instantly connected to live chat.*

*Standard messaging rates may vary by
carrier and do apply.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us