How do I format the microSD card inserted in my Galaxy A5 2017?
Your device lets you use a microSD up to 256 GB, to expand memory space. This secure digital card lets you exchange pictures, music, and data with microSD compatible devices. Some memory cards may not be compatible with your device depending on the memory card manufacturer and type.
The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognize the card. If the device does not recognize your memory card, format it on your computer. No matter what, we highly recommend to format a microSD if it is the first time you insert it into your mobile device.
Note: The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version.
Formatting the memory card
Warning: Once you hit FORMAT, the process is irreversible. All data previously stored on the memory card will be lost.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
We’re available 24 hours a day, 7 days a week through Live Chat
Please send us an email for general questions or technical support and we will reply within 24 hours.
Find out how to track your service online.
Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.
Watch and learn how to get the most out of your Samsung products!
Join the Samsung Members community! Peer to peer support for mobile phones.
Find out how to submit an Online Service Request.
Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.
Mon-Sat: 11:00 am – 8:00 pm (EST)
* For any printer related enquiries please visit the HP website .