Set up and manage your Samsung account on your Galaxy phone

Last Update date : Oct 01. 2020
Set up and manage your Samsung account on your Galaxy phone

Not only does your Samsung account give you access to exclusive apps, it lets you back up, restore, and sync your data between multiple devices, and more. Some features may vary by device and country so remember to keep your information up to date. This will also help if you forget your ID or Password.

Information provided applies to devices sold in Canada. Available screens and settings may vary for smartphones sold in other countries.

Set up a Samsung account

Galaxy phones have a Samsung account software built right into their settings. Navigate to Settings, and then tap Accounts and backup. Tap Accounts, tap Add account, and then tap Samsung account. You can Sign in if you already have an account, or tap Create account to make one.

Set up and manage your Samsung account on your Galaxy phone

If you choose to create a new account, simply review the legal information, and then tap Agree. Enter your information, and then tap Create account. Your Samsung account setup is now complete.

Manage your Samsung account

If it's been awhile since you set up your Samsung account, some of your info might be out of date. You can update your information any time. From Settings, tap Accounts and backup, and then tap Accounts. Select your Samsung account from the list, and then tap Personal info. Tap the information you want to update, and then enter the correct details. When you're done, tap Save.

Manage your Samsung account

If you want to change your password, tap Password and security on the Samsung Account Home page. Then, tap Change password and follow the on-screen prompts to finish.

Find your Samsung ID

If you forgot the ID to your Samsung account, there is no need to worry. You can find it on your phone or a computer using the account retrieval page. Enter your information and then select FIND MY ID.

Find your Samsung ID

Your Samsung account ID (i.e. email address) will be partially displayed.

Reset your password

Did you forget the password to your Samsung account? Find it from your phone or a computer using the account retrieval page. Select the Reset password tab, and enter your email or phone number associated with your Samsung account. Then, select NEXT.

Reset your password

An email will be sent to your inbox; follow the instructions in the email to reset your password.

Log out of your account

To "log out" on a phone, you actually have to remove the account. Doing so may disable some features, but you can always add the account back later if you like.

Log out of your account

From Settings, swipe to and tap Accounts and backup, and then tap Accounts. Select your Samsung account from the list, tap Personal info, and then tap the More options icon (the three vertical dots). Tap Remove account, and then follow the on-screen prompts to log out of your account.

Delete your account

Deleting your Samsung account will also delete your Samsung purchase history, content subscriptions, content uploads, and personal profile information. This information cannot be recovered, so be certain you want to delete your account before you continue.

To permanently delete your Samsung account, navigate to the Samsung account web page. Log in using your ID and password, and then select My Account info. Click the Profile card, and then click Samsung Account settings.

Delete your account

Click Delete account, review the precautions, and then follow the on-screen prompts to finish deleting it.

If you are unable to delete your account, you may have unresolved payment issues. Contact Samsung support for further assistance.

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