How do I transfer data from my Google™ Account on another NFC device to my Galaxy A5?
Tap & Go
Use the Tap & Go feature to effortlessly transfer your Google Account, backed-up applications, and data from an old Android™ device to your new device. The Tap & Go feature is part of the initial setup process that runs when you turn on your device for the first time.
Note: Screens and settings available may vary by wireless service provider and software version.
Important: You cannot return to Tap & Go if you select to skip this step while completing your device setup.
Using Tap & Go
Note: Although the Tap & Go feature works using the Bluetooth® feature, we recommend that you turn on Wi-Fi®.
Before beginning the setup process on your new device, ensure that the NFC feature on your old device is turned on and the device is unlocked.
1. Turn on your new device and follow the setup prompts until you reach the Wi-Fi screen. If necessary, touch the slider to turn Wi-Fi on .
2. Select your desired Wi-Fi network and enter the password, if necessary. Touch CONNECT.
3. Touch NEXT.
4. When you reach the Tap & Go screen, briefly place the two devices back-to-back. Separate the devices when you hear a tone or feel a vibration.
5. When prompted, touch OK on your old device.
6. The process may take a few minutes while your new device copies backed-up accounts and information from your old device.
7. When prompted, enter your Google password on your new device and touch Sign in.
8. Set your time zone and adjust current date and time if needed. Touch NEXT.
9. Easily set up your new dvice by restoring from a backup of another device. Touch NEXT.
10. Review the Google services terms and privacy policies, and then touch NEXT.
11. Complete the setup process. The process may take a few minutes while your new device restores accounts and downloads previously installed applications.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
We’re available 24 hours a day, 7 days a week through Live Chat
Please send us an email for general questions or technical support and we will reply within 24 hours.
Find out how to track your service online.
Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.
Watch and learn how to get the most out of your Samsung products!
Join the Samsung Members community! Peer to peer support for mobile phones.
Find out how to submit an Online Service Request.
Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.
Mon-Sat: 11:00 am – 8:00 pm (EST)
* For any printer related enquiries please visit the HP website .