How do I use Find My Mobile to remotely wipe my Galaxy A5 2017?

Last Update Date : Apr 12. 2018

Find My Mobile

If your mobile device has been stolen or is lost, you can use Find My Mobile, a Samsung service, to remotely wipe your device. To use this feature, the device must be connected to a Wi-Fi or mobile network, and you must sign in to your Samsung account and use another mobile device or your PC.

Note: The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version.

Wipe your device remotely

Important: You can use Find My Mobile services only if you connected your mobile device to your Samsung account.

1 From any computer or mobile device with Internet access, open a web browser and navigate to http://findmymobile.samsung.com. Click on SIGN IN.
How do I use Find My Mobile to remotely wipe my Galaxy A5 2017?
2 Enter your Samsung account information (ID and Password) and then click Sign in.
How do I use Find My Mobile to remotely wipe my Galaxy A5 2017?
3 Click on WIPE MY DEVICE.
How do I use Find My Mobile to remotely wipe my Galaxy A5 2017?
4 Click on WIPE.
How do I use Find My Mobile to remotely wipe my Galaxy A5 2017?
5 Enter your Samsung account password. Enter the security code and then click on WIPE.
How do I use Find My Mobile to remotely wipe my Galaxy A5 2017?
6 The process can take a few minutes, depending on the network and state of your device:
How do I use Find My Mobile to remotely wipe my Galaxy A5 2017?

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