Galaxy Note9 - Prevent Screen Scratch (SM-N960W)
The display is one of the most important aspects of your phone. Think about it: you spend practically all your time looking at and touching it. While your Note9’s screen is pretty durable, it still needs to be protected. Read on to learn how to protect your phone’s screen.
Screens and settings available may vary depending on your Canadian wireless service provider and your software version.
There’s nothing worse than finding a scratch or dent on your screen. The following tips will help protect your screen from damage:
- Use a Screen Protector: A screen protector is the first accessory you should purchase along with your new phone. It protects your screen from minor scratches. Just keep in mind that like your phone’s screen, a screen protector is not totally scratch-proof. However, screen protectors are much cheaper and easier to replace. But they won’t protect your phone if you drop it, which brings us to our next point...
- Use a Case: The majority of broken phone screens are due to impact to the corners and edges, so it’s important to protect your phone with a case. We recommend using a case that covers at least the corners, edges, and back of your phone. If you usually store your phone in a purse or bag, you may want to choose a flip case because screen scratches can be caused by objects such as keys or coins.
- Extended Warranty: Many stores offer an extended warranty but sometimes the cost over time can exceed the cost of replacing a cracked screen, especially if you are careful with your phone.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
We’re available 24 hours a day, 7 days a week through Live Chat
Please send us an email for general questions or technical support.
Find out how to track your service online.
Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.
Watch and learn how to get the most out of your Samsung products!
Join the Samsung Members community! Peer to peer support for mobile phones.
Find out how to submit an Online Service Request.
Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.
Mon-Sat: 11:00 am – 8:00 pm (EST)
Text ‘SUPPORT’ to 932-273 and get instantly connected to live chat.
Standard charges may apply
* For any printer related enquiries please visit the HP website .