Galaxy Note9 - Smart Switch Over to Your Samsung Phone (SM-N960W)
Congrats on your new phone! You've made a great choice. Let's make sure you don't lose everything from your old phone. You can do this by using Smart Switch to transfer all your content. We promise it that it's fast and easy, with no hassles.
Screens and settings available may vary depending on your Canadian wireless service provider and your software version.
Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages and more in a few easy steps. Download Smart Switch on both your old and new phones. Your new phone may have it downloaded already if you chose to download it during the initial setup. After the download is finished, open Smart Switch on both your phones, and then follow the on-screen prompts to transfer content.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
We’re available 24 hours a day, 7 days a week through Live Chat
Please send us an email for general questions or technical support.
Find out how to track your service online.
Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.
Watch and learn how to get the most out of your Samsung products!
Join the Samsung Members community! Peer to peer support for mobile phones.
Find out how to submit an Online Service Request.
Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.
Mon-Sat: 11:00 am – 8:00 pm (EST)
* For any printer related enquiries please visit the HP website .