Smart Switch - Check content after transfer

Last Update Date : Oct 16. 2019

Smart Switch

Whether your old phone is an Android, iOS, BlackBerry or Windows Mobile device, upgrading to a Galaxy smartphone or tablet is done in one seamless move with Smart Switch. From your contacts to messages, your photos and videos to your music, your calendar events to your apps. Even the device settings. They're all there on your new Galaxy phone for you to pick up right where you left off.

How can I check data transferred from my old device on my new device with Smart Switch?

The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version.

Check content after transfer

You can check transferred data by opening each relevant app on your new Galaxy device.


 Event: Check transferred data by opening the Calendar app. Calendar events synced with your account(s) will not be transferred.


• Music: Check transferred data by opening the Samsung Music app or Google Play Music app. If you do not have either Music app on your new Galaxy device, download and install the Samsung Music app or the Google Play Music app from an app store, and check the data.


• Memo/Note: Check transferred data by opening memo or note apps provided in Samsung devices. If you do not have any memo/note apps on your new Galaxy device, download and install either Samsung memo or note apps from an app store and check the data. The compatibility of the memo/note apps may vary by device.

Content with DRM (Digital Rights Management) applied cannot be transferred through Smart Switch.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.


Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Find Online Offers

Shop the current Samsung product promotions.

SmartThings Support

Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.


Watch and learn how to get the most out of your Samsung products!

Consumables & Accessories

Purchase Consumables & Accessories for your Samsung Product.

Remote Service

Samsung Remote Service enables one of our specially trained technicians to remotely view and control your Samsung TV and smartphone to directly help you with your product.


Please send us an email for general questions or technical support.

For Canadian customers only.



Mon - Sun : 8:30 AM -12 AM (EST)
24/7 Call Support available for mobile devices only

Online Shop1-855-254-4747
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

1-800-726-7864SmartThings Support

Mon-Sat: 11:00 am – 8:00 pm (EST)

932-273Text ‘SUPPORT’ to WECARE (932-273) and get instantly connected to an agent.

Standard messaging rates may vary by carrier and do apply.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Contact Us