Smart Switch - Transfer data from your old BlackBerry device to your new Galaxy device
Whether your old phone is an Android, iOS, BlackBerry or Windows Mobile device, upgrading to a Galaxy smartphone or tablet is done in one seamless move with Smart Switch. From your contacts to messages, your photos and videos to your music, your calendar events to your apps. Even the device settings. They're all there on your new Galaxy phone for you to pick up right where you left off.
The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version.
What do I need before using Smart Switch Mobile?
• Wireless: Smart Switch Mobile installed on both the receiving and sending device.
• USB OGT Cable: (1) Standard USB cable and USB OGT connector and (2) Smart Switch Mobile installed on both the receiving and sending device.
Method #1 - Restore wirelessly via a BlackBerry device
To transfer wirelessly data from an old BlackBerry device to your new Galaxy device, you will need to take action on both devices, at the same time, going back and forth from your old device to the new one. Please pay attention to the instructions as we indicated if a given step is done on your old BlackBerry device or your new Galaxy device.
Method #2 - Restore via a BlackBerry device using a USB cable
Open the Samsung Smart Switch app on your new Galaxy device if the app is not launched automatically. Then touch USB CABLE.
Supported BlackBerry devices
• Wireless transfer: BlackBerry OS 7 or 10 (Mobile AP)
• Wired transfer from your BlackBerry device to your Galaxy: BlackBerry OS 7 or 10 for transfers via USB connector
Content type transferred from a BlackBerry device
The data transferred from a BlackBerry device includes: contacts, schedule, memos, photos, videos (DRM free content only), music (DRM free content only), documents, voice recordings, and call history.
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