Transfer content using Smart Switch
So, you got a brand new Galaxy phone and it's awesome. But what's not so awesome is missing all your old photos, videos, and contacts. Well, your worries are over because Samsung Smart Switch lets you seamlessly transfer all your content from your old phone to your new Galaxy phone. Smart Switch will transfer data from most Android or iOS phones, and even some older Windows and Blackberry devices. USB cables and external storage devices (microSD or USB flash drive) are available on our website.
Note: Smart Switch lets you transfer content from old phones to Galaxy devices only. For example, you cannot transfer content to an iOS device. The supported items may change depending on the connected device.
A wireless transfer is the preferred way to copy your data to a new phone. It's fast and lets you keep the phones plugged into their chargers during the transfer.
Note: Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there.
You have lots of valuable data saved on your old iOS phone but transferring it seems like a logistical nightmare. No worries, Smart Switch makes transferring through iCloud a breeze.
Note: Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there.
Note: iTunes music and videos cannot be transferred from iCloud. Unencrypted iTunes music can be transferred to your phone by simply copying the M4A files from a PC with your iTunes library. You can also transfer your music files directly from a computer.
Note: If you use Smart Switch via a USB OTG connection, make sure your devices are at least 20% charged to ensure a safe data transfer. The transfer may take a while, depending on the volume of multimedia data. It is recommended to fully charge your devices before beginning the transfer.
Wired transfer is best for people who don't have a lot of data on their old phone. This is because wired transfer doesn't allow you to keep your phones connected to a charger during the transfer. If you have a lot of data or years' worth of text messages to transfer, we recommend performing a wireless transfer instead.
Note: Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there.
Note: You can view the other sections in this article to learn about wireless transfers.
Note: A USB-OTG adapter is provided in-box with the Galaxy S10+, Galaxy S10, Galaxy S10e, Galaxy Note10+, Galaxy Note10+ 5G, and Galaxy Z Flip. Newer phone models do not come with this adapter.
If you have a large enough capacity microSD card or USB OTG flash drive, you can use Smart Switch to transfer your data and back up your old device to the external storage. Before you begin, insert the microSD card or USB OTG storage device into the old phone.
Note: Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there.
Note: If there's not enough space on your external storage, you may need to deselect some items, but you can come back later to transfer anything that won't fit.
Note: If you connect your device to an external hard drive via an OTG cable, you can use file explorer apps (such as My Files) to copy data from the device to the external hard drive. External hard drives must be formatted as FAT or exFAT to be recognized by Galaxy devices. Some external hard drive devices require an external power supply.
You can also use Smart Switch to transfer your data from a Windows phone.
Note: Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there.
Note: If your Location service is not enabled, you will be prompted to turn it on.
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